39 Polytomic Reviews
Overall Review Sentiment for Polytomic
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While there are a number of ETL and Reverse ETL tools around, a major advantage Polytomic has is one of the best support experiences I've had across SaaS tools I've used (and I'm currently the PoC for >60 ones in my current role). Polytomic's team is a rare combination of;
- Efficient, making sure you have the exact information you need to know what is happening
- Proactive; no other SaaS vendor has been able to build the level of trust I have in Polytomic, where they are able to proactively let us know and offer help if they see any warnings coming up with our syncs (typically an issue we caused), or changes to how their system works
- Responsible; the team genuinely treats us with a consideration that rivals a hotel chain - they advocate to us towards the vendors they sync with, review technical information and represent our perspectives well if we're looking at adding another GTM system, and always make sure the customer experience is a positive one!
While I find the tool incredibly easy to use and impactful, the team and customer experience is the star at the top of tree for me! Review collected by and hosted on G2.com.
UI and information density has been an area of focus for Polytomic over the past months, and I've seen beneficial changes already shipped. I'd still expect this to improve (admittedly I'm looking far too hard for anything I dislike, it's a great tool) Review collected by and hosted on G2.com.
Polytomic will connect all of your data from all of your tools and systems in whatever direction and combination you need. The alternative historically is multiple siloed ETL tools and/or full time Engineers building these connections as their job or instead of their job. This makes data a bottleneck instead of a value driver in your products, processes and insights. With Polytomic - we are unlocking the full power of our data and our cross functional brain power. Our Operations team uses Polytomic to connect our data warehouse and our CRM. Our marketing team uses Polytomic to connect our datawarehouse to our CDP. Our Analytics team uses Polytomic to get transactional data into our data warehouse (a custom integration Polytomic built at no extra charge in a single week!). Our Engineers use Polytomic to move data from our warehouse to our application database so they don't have to manage these connections themselves. Across all of these use cases we find that Polytomic is easy to set up, easy to adjust, and works seamlessly. Review collected by and hosted on G2.com.
I wish I had known about Polytomic sooner because I would have saved time and money and made a bigger impact faster. Review collected by and hosted on G2.com.
- Amazing Customer Support and Tech Team. They are always here to help, and often even ready to build a custom solution for your need.
- The tool overall is super useful and helps us to sync our 3rd party services with a source of truth. We use it daily for more than a year already.
- It's quite easy to use and integrate. Review collected by and hosted on G2.com.
To be honest, nothing comes to my mind. We did not have any problems. Review collected by and hosted on G2.com.
More reasonable pricing, easier and more reliable configuration, faster setup, and killer service. Truly heads and shoulders above Fivetran, Hevo, etc. Review collected by and hosted on G2.com.
Only downside is that they charge per connector so if you have a random little data source with a little data it costs you the same as a big data source. Review collected by and hosted on G2.com.
Polytomic has been a hands-on, supportive partner for us for a long time. They provide us with a shared channel for communication and are always willing to dive into our issues or new integration requests (across accounting system syncs, product data, revenue operations data, and more). Review collected by and hosted on G2.com.
As a smaller company, Polytomic doesn't have every integration that we've needed over the years, so we've had to implement multiple tools to replicate some of the functionality. Review collected by and hosted on G2.com.
Product "just works" and is clear/logical to use (unlike most similar services). Flawless performance so far.
The customer service has been phenomenal. The team onboarded me and instead of selling me on the product or doing a demo, just directly helped me get set up (hassle free) in <30minutes. Review collected by and hosted on G2.com.
None so far. The product has worked and integrates with what I need. Review collected by and hosted on G2.com.
Polytomic was really able to deliver not only the exact solution we were looking for but in a very short period of time. Historically we would maticulously internally code data syncronizations with various platforms and automations. This type of work would slow the overall development process. We presented the Polytomic team with a rather unorthodox API and process and they came back with the exact results and full data sets we were looking for to move our project along even faster.
Their interface is pretty simple and very intuitive to us, no complaints. Even in the initial syncronizations of the data, formatting, small items you would expect with any data harvesting, their team was right on top of any issue we presented and solved each one quickly and thoroughly.
I was a bit skeptical of this meeting our needs the way it was presented during the initial conversations. It totally and completely did. Review collected by and hosted on G2.com.
The entire process went the way we hoped it would go from initial conversation to delivery and support after launch. Review collected by and hosted on G2.com.
There is no question that Polytomic is a great product that is versatile and simple to use. The best part about this company is the people that you work with. They are always willing to listen to your product feedback and actually work to incorporate changes that meet your business needs. They went above and beyond to make sure they were customizing their capabilities to fit our needs. Review collected by and hosted on G2.com.
I can't think of any at the moment. My experience with them has been all positive Review collected by and hosted on G2.com.
-Polytomic is incredibly easy to use--from running queries in Query Runner to creating Models/Syncs. Our team has found it incredibly inuititive.
-The enhancements that have been made to the product during our first year were incredibly valuable. The team took the time to not only acknowledge our feature requests, but actually delivered them.
-Support is unparalleled. Issues are addressed expeditiously and the team makes themselves available to troubleshoot with you side by side to ensure issues are diagnosed and resolved.
-The availability of connections to move data around met our business needs. The team has been more than willing to invest in new connections to meet our complex and evolving business model. Review collected by and hosted on G2.com.
-Early on, there were some growing pains around sync times with Athena. However, the team took a technical recommendation we had and improved sync times tenfold.
-The model builder GUI could use some polish. Review collected by and hosted on G2.com.
The platfrom is extremely powerful. Pricing is fixed making this the most scalable solution on the market.
Polytomic truly shines when it comes to support. Their team is extremely helpful, they are more than just "another tool" they quickly become your partner. Review collected by and hosted on G2.com.
Pricing can look a little daunting, but once you do the math against the competition its a no brainer. Review collected by and hosted on G2.com.