Best CRM Software with Social Collaboration Features Capabilities

Benefits of CRM Software with Social Collaboration Features capabilities include: Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone
Below are the top-rated CRM Software with Social Collaboration Features capabilities, as verified by G2’s Research team. Real users have identified Social Collaboration Features as an important function of CRM Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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Salesforce Sales Cloud
(25,480)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
    • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
    • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,658
    Features
    3,167
    Lead Management
    2,051
    Customization
    1,641
    Customizability
    1,620
    Cons
    Learning Curve
    1,831
    Limitations
    1,412
    Missing Features
    1,147
    Limited Features
    1,126
    Expensive
    1,109
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    580,922 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
  • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
  • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,658
Features
3,167
Lead Management
2,051
Customization
1,641
Customizability
1,620
Cons
Learning Curve
1,831
Limitations
1,412
Missing Features
1,147
Limited Features
1,126
Expensive
1,109
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
580,922 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,566)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
    • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
    • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,430
    Features
    831
    Helpful
    760
    Lead Management
    671
    Intuitive
    617
    Cons
    Missing Features
    500
    Limited Features
    472
    Learning Curve
    447
    Expensive
    344
    Limited Customization
    319
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
  • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
  • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,430
Features
831
Helpful
760
Lead Management
671
Intuitive
617
Cons
Missing Features
500
Limited Features
472
Learning Curve
447
Expensive
344
Limited Customization
319
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,255 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
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Pipedrive
(2,955)4.3 out of 5
View top Consulting Services for Pipedrive
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    574
    Intuitive
    274
    Simple
    243
    Helpful
    231
    Integrations
    210
    Cons
    Missing Features
    230
    Limited Features
    151
    Learning Curve
    118
    Integration Issues
    108
    Expensive
    102
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,061 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
574
Intuitive
274
Simple
243
Helpful
231
Integrations
210
Cons
Missing Features
230
Limited Features
151
Learning Curve
118
Integration Issues
108
Expensive
102
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,389 Twitter followers
LinkedIn® Page
www.linkedin.com
1,061 employees on LinkedIn®
ActiveCampaign
(14,607)4.4 out of 5
Optimized for quick response
View top Consulting Services for ActiveCampaign
DealsSpecial offer!
15% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate person

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    848
    Automation
    787
    Automation Features
    654
    Automations
    621
    Features
    574
    Cons
    Learning Curve
    419
    Expensive
    403
    Missing Features
    388
    Limited Features
    294
    Not Intuitive
    280
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.2
    Contact & Account Management
    Average: 8.7
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ActiveCampaign
    Company Website
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,230 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    857 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate person

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
848
Automation
787
Automation Features
654
Automations
621
Features
574
Cons
Learning Curve
419
Expensive
403
Missing Features
388
Limited Features
294
Not Intuitive
280
View All Pros and Cons
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.2
Contact & Account Management
Average: 8.7
7.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
ActiveCampaign
Company Website
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,230 Twitter followers
LinkedIn® Page
www.linkedin.com
857 employees on LinkedIn®
Zoho CRM
(2,884)4.1 out of 5
View top Consulting Services for Zoho CRM
DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
    • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
    • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    172
    Integrations
    140
    Lead Management
    116
    Easy Integrations
    115
    Cons
    Learning Curve
    112
    Limited Features
    71
    Integration Issues
    70
    Complexity
    68
    Poor Customer Support
    67
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
  • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
  • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
172
Integrations
140
Lead Management
116
Easy Integrations
115
Cons
Learning Curve
112
Limited Features
71
Integration Issues
70
Complexity
68
Poor Customer Support
67
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Nutshell
(1,411)4.3 out of 5
Optimized for quick response
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 74% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    379
    Helpful
    207
    Customer Support
    178
    Features
    177
    Intuitive
    163
    Cons
    Missing Features
    172
    Limited Features
    117
    Limited Customization
    83
    Learning Curve
    79
    Email Management
    73
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,218 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 74% Small-Business
  • 17% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
379
Helpful
207
Customer Support
178
Features
177
Intuitive
163
Cons
Missing Features
172
Limited Features
117
Limited Customization
83
Learning Curve
79
Email Management
73
View All Pros and Cons
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,808 Twitter followers
LinkedIn® Page
www.linkedin.com
1,218 employees on LinkedIn®
EngageBay All-in-One Suite
(612)4.7 out of 5
7th Easiest To Use in CRM software
DealsSpecial offer!
30% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-co

    Users
    • Marketing Manager
    • CEO
    Industries
    • Information Technology and Services
    • Staffing and Recruiting
    Market Segment
    • 67% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    244
    Automation
    170
    Customer Support
    167
    Features
    167
    Automations
    141
    Cons
    Missing Features
    108
    Limited Features
    85
    Reporting Issues
    74
    Limited Customization
    69
    Poor Reporting
    64
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Company Website
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    16,939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-co

Users
  • Marketing Manager
  • CEO
Industries
  • Information Technology and Services
  • Staffing and Recruiting
Market Segment
  • 67% Small-Business
  • 31% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
244
Automation
170
Customer Support
167
Features
167
Automations
141
Cons
Missing Features
108
Limited Features
85
Reporting Issues
74
Limited Customization
69
Poor Reporting
64
View All Pros and Cons
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
EngageBay Inc
Company Website
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
16,939 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Capsule CRM
(475)4.7 out of 5
2nd Easiest To Use in CRM software
DealsSpecial offer!
20% Off: $16.80-$60 per user per month.
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

    Users
    • Director
    • Owner
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Capsule CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    94
    Customer Support
    47
    User-Friendly
    39
    Simplicity
    35
    Task Management
    32
    Cons
    Missing Features
    20
    Limited Customization
    15
    Integration Issues
    12
    Incomplete Information
    9
    Learning Curve
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capsule CRM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capsule
    Company Website
    Year Founded
    2007
    HQ Location
    Manchester, GB
    Twitter
    @CapsuleCRM
    5,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

Users
  • Director
  • Owner
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 6% Mid-Market
Capsule CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
94
Customer Support
47
User-Friendly
39
Simplicity
35
Task Management
32
Cons
Missing Features
20
Limited Customization
15
Integration Issues
12
Incomplete Information
9
Learning Curve
8
View All Pros and Cons
Capsule CRM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Capsule
Company Website
Year Founded
2007
HQ Location
Manchester, GB
Twitter
@CapsuleCRM
5,267 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Creatio
(312)4.7 out of 5
View top Consulting Services for Creatio
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core, designed to help users streamline their business processes and enhance customer interactions through

    Users
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Efficiency
    21
    Customizability
    19
    Customization
    19
    Customization Options
    17
    Cons
    Learning Curve
    10
    Missing Features
    10
    Limited Features
    8
    Limited Customization
    6
    Limited Options
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Creatio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Creatio
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    3,999 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core, designed to help users streamline their business processes and enhance customer interactions through

Users
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 40% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Efficiency
21
Customizability
19
Customization
19
Customization Options
17
Cons
Learning Curve
10
Missing Features
10
Limited Features
8
Limited Customization
6
Limited Options
5
View All Pros and Cons
Creatio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Creatio
Company Website
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
3,999 Twitter followers
LinkedIn® Page
www.linkedin.com
1,104 employees on LinkedIn®
Oracle Sales Cloud
(148)3.8 out of 5
View top Consulting Services for Oracle Sales Cloud
Entry Level Price:$65 / month per user
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need t

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration
    4
    Feature Richness
    3
    User-Friendly
    3
    Customer Support
    2
    Ease of Use
    2
    Cons
    Learning Curve
    5
    High Complexity
    3
    Not User-Friendly
    2
    Slow Performance
    2
    Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle Sales Cloud features and usability ratings that predict user satisfaction
    7.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.2
    Workflow Capability
    Average: 8.5
    7.7
    Contact & Account Management
    Average: 8.7
    7.5
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    825,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need t

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Enterprise
  • 38% Mid-Market
Oracle Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration
4
Feature Richness
3
User-Friendly
3
Customer Support
2
Ease of Use
2
Cons
Learning Curve
5
High Complexity
3
Not User-Friendly
2
Slow Performance
2
Bugs
1
View All Pros and Cons
Oracle Sales Cloud features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.9
7.2
Workflow Capability
Average: 8.5
7.7
Contact & Account Management
Average: 8.7
7.5
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
825,309 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Ownership
NYSE:ORCL
OnePageCRM
(247)4.7 out of 5
5th Easiest To Use in CRM software
View top Consulting Services for OnePageCRM
DealsSpecial offer!
33% Off: $9.95
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built for small businesses and solo founders, OnePageCRM is a super simple, clean, and easy-to-use CRM system with stress-free onboarding and affordable pricing. With fast setup and a lightweight i

    Users
    • Founder
    • Managing Director
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OnePageCRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Simple
    37
    Simplicity
    31
    Customer Support
    29
    Easy Setup
    27
    Cons
    Missing Features
    17
    Limited Options
    9
    Export Limitations
    7
    Integration Issues
    7
    Lack of Integrations
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OnePageCRM features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnePageCRM
    Year Founded
    2010
    HQ Location
    Galway, Ireland
    Twitter
    @OnePageCRM
    3,941 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
    Phone
    +1 (646) 762 1303
Product Description
How are these determined?Information
This description is provided by the seller.

Built for small businesses and solo founders, OnePageCRM is a super simple, clean, and easy-to-use CRM system with stress-free onboarding and affordable pricing. With fast setup and a lightweight i

Users
  • Founder
  • Managing Director
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
OnePageCRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Simple
37
Simplicity
31
Customer Support
29
Easy Setup
27
Cons
Missing Features
17
Limited Options
9
Export Limitations
7
Integration Issues
7
Lack of Integrations
7
View All Pros and Cons
OnePageCRM features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
OnePageCRM
Year Founded
2010
HQ Location
Galway, Ireland
Twitter
@OnePageCRM
3,941 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Phone
+1 (646) 762 1303
Oracle EBS CRM
(236)3.9 out of 5
View top Consulting Services for Oracle EBS CRM
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrate

    Users
    No information available
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 47% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle EBS CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration
    4
    Seamless Integration
    3
    Customer Management
    2
    Customer Support
    2
    Efficiency
    2
    Cons
    Learning Curve
    3
    High Complexity
    2
    Limited Features
    2
    Not User-Friendly
    2
    Connectivity Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle EBS CRM features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    825,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrate

Users
No information available
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 47% Enterprise
  • 31% Mid-Market
Oracle EBS CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration
4
Seamless Integration
3
Customer Management
2
Customer Support
2
Efficiency
2
Cons
Learning Curve
3
High Complexity
2
Limited Features
2
Not User-Friendly
2
Connectivity Issues
1
View All Pros and Cons
Oracle EBS CRM features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
825,309 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Ownership
NYSE:ORCL
Nimble CRM
(1,110)4.5 out of 5
12th Easiest To Use in CRM software
DealsSpecial offer!
30% Off: $17.43 - $20.93 seat/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Nimble CRM is a customer relationship management tool that helps manage customer relationships, contacts, and sales participants, and integrates with Microsoft 365 and Google Workspace.
    • Reviewers frequently mention the product's intuitive design, time-saving features, and excellent customer service, along with its ability to create workflows and monitor time in each stage, and its seamless integration with other apps.
    • Reviewers experienced issues with the restrictive 2GB storage limit per user, occasional bugs, complex installation, and limitations on the number of contacts that can be stored without additional cost.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nimble CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Integrations
    21
    Helpful
    20
    Intuitive
    19
    Customer Support
    17
    Cons
    Missing Features
    13
    Limited Features
    9
    Expensive
    8
    Integration Issues
    6
    Limited Customization
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nimble CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.7
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nimble
    Year Founded
    2008
    HQ Location
    Santa Monica, CA
    Twitter
    @Nimble
    16,046 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Nimble CRM is a customer relationship management tool that helps manage customer relationships, contacts, and sales participants, and integrates with Microsoft 365 and Google Workspace.
  • Reviewers frequently mention the product's intuitive design, time-saving features, and excellent customer service, along with its ability to create workflows and monitor time in each stage, and its seamless integration with other apps.
  • Reviewers experienced issues with the restrictive 2GB storage limit per user, occasional bugs, complex installation, and limitations on the number of contacts that can be stored without additional cost.
Nimble CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Integrations
21
Helpful
20
Intuitive
19
Customer Support
17
Cons
Missing Features
13
Limited Features
9
Expensive
8
Integration Issues
6
Limited Customization
6
View All Pros and Cons
Nimble CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.7
8.3
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,046 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Salesmate
(111)4.7 out of 5
Entry Level Price:$23.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes cus

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesmate is a CRM and lead tracking software that helps manage and track lead status for businesses.
    • Reviewers appreciate the intuitive interface, automation features, and the ability to manage various tasks such as client calls and integrations, which have directly improved their lead conversions and made their daily workflow more efficient.
    • Reviewers experienced issues with the customer support, the lack of a multi-user single login option, complications with the A2P setup, and the workflow automation with other CRMs not being as smooth as expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesmate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Ease of Use
    16
    Features
    14
    Helpful
    12
    Automation
    9
    Cons
    Integration Issues
    4
    Limited Features
    4
    Missing Features
    4
    Learning Curve
    3
    Not Intuitive
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesmate features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    9.1
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesmate
    Company Website
    Year Founded
    2016
    HQ Location
    Charlotte, NC
    Twitter
    @SalesmateIO
    2,132 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes cus

Users
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesmate is a CRM and lead tracking software that helps manage and track lead status for businesses.
  • Reviewers appreciate the intuitive interface, automation features, and the ability to manage various tasks such as client calls and integrations, which have directly improved their lead conversions and made their daily workflow more efficient.
  • Reviewers experienced issues with the customer support, the lack of a multi-user single login option, complications with the A2P setup, and the workflow automation with other CRMs not being as smooth as expected.
Salesmate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Ease of Use
16
Features
14
Helpful
12
Automation
9
Cons
Integration Issues
4
Limited Features
4
Missing Features
4
Learning Curve
3
Not Intuitive
3
View All Pros and Cons
Salesmate features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
9.1
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Salesmate
Company Website
Year Founded
2016
HQ Location
Charlotte, NC
Twitter
@SalesmateIO
2,132 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Zoho CRM Plus
(98)4.4 out of 5
Entry Level Price:$57.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM Plus is a platform that integrates sales, marketing, support, and analytics into a unified suite, providing a complete view of the customer journey.
    • Users frequently mention the platform's flexibility, automation features, and ability to unify different aspects of customer management, making it a central hub for daily operations.
    • Reviewers experienced a steep learning curve during the initial setup due to the multitude of tools, and some found the interface to be inconsistent across different modules, requiring time and patience to navigate effectively.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Efficiency
    18
    Integrations
    16
    Automation
    15
    Integration
    15
    Cons
    Learning Curve
    23
    Not Intuitive
    9
    Overwhelming Experience
    9
    Limited Customization
    7
    Overwhelming
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM Plus features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM Plus is a platform that integrates sales, marketing, support, and analytics into a unified suite, providing a complete view of the customer journey.
  • Users frequently mention the platform's flexibility, automation features, and ability to unify different aspects of customer management, making it a central hub for daily operations.
  • Reviewers experienced a steep learning curve during the initial setup due to the multitude of tools, and some found the interface to be inconsistent across different modules, requiring time and patience to navigate effectively.
Zoho CRM Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Efficiency
18
Integrations
16
Automation
15
Integration
15
Cons
Learning Curve
23
Not Intuitive
9
Overwhelming Experience
9
Limited Customization
7
Overwhelming
7
View All Pros and Cons
Zoho CRM Plus features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
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