Oracle EBS CRM Reviews & Product Details

Oracle EBS CRM Overview

What is Oracle EBS CRM?

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Oracle EBS CRM Details
Product Description

Most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.


Seller Details
Seller
Oracle
Ownership
NYSE:ORCL
Company Website
Phone
+1 (650) 506-7000
Year Founded
1977
HQ Location
Redwood Shores, CA
Total Revenue (USD mm)
$39,506
Twitter
@Oracle
777,898 Twitter followers
LinkedIn® Page
www.linkedin.com
185,372 employees on LinkedIn®
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

Show More

Oracle EBS CRM Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 183 Oracle EBS reviews
Popular Mentions
Showing 183 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Region
Already have Oracle EBS CRM?
Write a Review
Digital Marketing Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. Most enterprises use this application to help in better client relationships the executives because of its one of a kind and propelled highlights. It usually bolsters mix through standpoint and cell phones. It additionally used for help in deals and promoting or you can say that this application can be used as a showcasing and deals activity. This application is just accessible to sites. It gives preparing through live documentations as it were. It offers online help unequaled methods they give every minute of everyday client assistance to their clients. Review collected by and hosted on G2.com.

What do you dislike?

Oracle EBS CRM has a few deformities that are given below. This application isn't accessible for cell phones, Windows, Mac, and iPhone gadgets. It usually doesn't give a free preliminary to the clients, it implies on the off chance that you need to test this application you need to get it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My involvement in the Oracle EBS CRM is brilliant and it gives me all the things that I need. It encourages me to have better client associations with my clients. Oracle EBS CRM has a remarkable element of the domain of the executives. It is a record sharing framework in business the board that shares all the qualities of the records. Just, it can share all the organization information to your SalesForce information and the clients of your organization. Review collected by and hosted on G2.com.

Show More
Show Less
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Oracle EBS CRM is a cloud-based application utilized for relationship management and this application is mostly utilized in long-term business. It also supports integration through outlook and mobile devices. It is also utilized for help in sales and marketing or I can say that this application can be utilized as a marketing and sales operation. This application is only available for websites and provides training through live documentations only. It provides online support all-time means they give 24/7 customer support to their users. Oracle EBS CRM has a unique feature of territory management. I Review collected by and hosted on G2.com.

What do you dislike?

Oracle EBS CRM has some defects that are given below. This application is not available for mobile devices, Windows, Mac, and iPhone devices. It also does not provide a free trial to the users, it means if you want to test this application you have to buy it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My experience with the Oracle EBS CRM is excellent and it gives me all the things that I want. It helps me to have better customer relationships with my customers. Our industry utilizes this application to help in better customer relationship management due to its unique and advanced features. It is an account sharing system in business management that shares all the characteristics of the accounts. Simply, it can share all the company data to our SalesForce data and the users of our company. Review collected by and hosted on G2.com.

Show More
Show Less
Co-Founder
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

While working since last 3 years, we always experiencing user friendly interface, easy integrations suit with multiple features to other modules, which makes decision making more accurate, reduce cost, and leads towards overall improved performance. Another amazing feature is the cloud based data storage. Review collected by and hosted on G2.com.

What do you dislike?

The main graphical user interface needs to be improved and it should be more attractive and easy to use, some user face difficulties to use some feature without training, sometimes it also taking longer time for processing data, there should be some new updates to modify its interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to stand out with best on going performance for your business, you should definitely give it a try, it has easy integration with other SAP modules and average pricing, so for all businesses it would be best, additional advantages includes, user friendly interface, cloud based data storage to monitor on going projects virtually anytime from any location. The pricing may be higher for small or medium sized business so it needs to be revised with new plans. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It help us to manage our business data circulation and utilize the best strategies on available records, dealing with order management, using client administration and technical support, in the beginning we had faced some issues but now we are dealing all separately in different modules. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is having very intuitive capabilities for managing the work. The interface is very old school, but the capability is very good. Cheap compared to competitors. Review collected by and hosted on G2.com.

What do you dislike?

Seldomly it takes more time to load the response from database. last year we faced issue of crashing it several times during the operation. but it was resolved after latest update. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Execution realization. customer relation. all our work has been digitised.

A good tool for organizations who want to switch to this modern age CRM technology. Review collected by and hosted on G2.com.

Show More
Show Less
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is very much user friendly, if new one comes to the system , they can easily understand.

Reliable and cost effective. Review collected by and hosted on G2.com.

What do you dislike?

Only the graphical interface can be improved , other than this no any improvement is needes Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use for business data Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using for business perspective.

Becomes easy to filter out the data.

Can manage and deal with the orders. Review collected by and hosted on G2.com.

Show More
Show Less
IF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a sound contact/ account/ opp database. Its better than the last Oracle CRM, it has a neat Outlook integration app and mobile, both have smart features and that helpuse productivity. Review collected by and hosted on G2.com.

What do you dislike?

UI/UX is very old, its is terribly complicated to perform some simple tasks.

So little Out of the Box feature/ functionality compared to Salesforce or Hubspot.

The portal solution is very complicated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Dont consider unless you have external or internal resources. It appears there are lot of things missing out of the box Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Single customer view for global customers. Review collected by and hosted on G2.com.

Show More
Show Less
Inside Sales Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's a reliable app that rarely has performance issues even when catering to a large organisation. There are many different apps that can enable a company to continuously improve, set targets, plan, and overall impove customer relationships using the available toolset Review collected by and hosted on G2.com.

What do you dislike?

Compared to alternatives it's not very user friendly. Unless you have a good teacher it takes time to learn the ins and outs of the package. Work output is hindered until one becomes fluent with this CRM offering. The cost of the software is also high. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a powerful and reliable database system that brings many features to the table and is a tried and tested Oracle's product. Excellent if you need to use multiple apps in one place without having to switch between packages. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Management of opportunities has been simplified. Quote and order output have increased and customer relationships have developed. Review collected by and hosted on G2.com.

Show More
Show Less
Software Programmer
Telecommunications
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Esta ferramenta foi usada para poder avançar com o seu segmento de clientes com base nos objetivos da sua empresa. No meu caso, eu trabalho como consultor da empresa de RH. Meu papel é encontrar as necessidades dos clientes, que são as empresas que procuram terceirizar seu departamento. Com o EBS CRM, classificamos os dados com facilidade e analisamos o que os clientes precisam para terceirizar com base no desempenho tópico do ano. Com base em todas essas suposições e dados classificados, podemos produzir produtivamente uma representação útil para nossos clientes, que pode ser facilmente implementada. Review collected by and hosted on G2.com.

What do you dislike?

O site pode ser confuso para navegar sem nenhum treinamento prévio sobre como usar. Depois de se acostumar, no entanto, você consegue realmente entender o que é e usar o site em todo o seu potencial. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Você deve considerar o custo de manutenção do software ERP. Os custos internos são altos e você acaba contratando muitos funcionários, o que pode não ser o que sua empresa precisa. Com as novas soluções em nuvem da Oracle, esse custo de manutenção interna é reduzido. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Esse conjunto é baseado em uma arquitetura aberta que inclui padrões, o E-Business Suite CRM ajuda a otimizar os processos de negócios e permite que os principais departamentos obtenham referências da mesma fonte de dados. Também inclui aplicativos para gerenciamento de serviços, finanças, capital humano, portfólio de projetos e área da cadeia de suprimentos. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Interface is very good. Easy to operate. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing to say I dislike. Because it fullfills my purpose. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Billing target and resource allocation for me. Management may be doing more with it. Review collected by and hosted on G2.com.

Show More
Show Less
Analista Programador
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Oracle EBS CRM es un paquete de software basado en la nube que incluye aplicaciones empresariales globales e integradas incluyendo también la solución de gestión de relaciones con el cliente actual y futuro de forma sistematizada y óptima (CRM) que permite a las empresas tomar decisiones y gestionar los costes operativos y el rendimiento (EBS), ayudando también a los diferentes departamentos de ventas, servicio y marketing a tomar decisiones en base a información real y confirmada(CRM).

Oracle EBS CRM ofrece funcionalidad y personalización ilimitada si dispone de un presupuesto para el desarrollo. Todos los módulos funcionan bien juntos y ofrecen muchas características ya preparadas.

Es óptimo para grandes empresas que pretenden racionalizar y optimizar su negocio. Gracias a numerosas adquisiciones y al continuo desarrollo. Review collected by and hosted on G2.com.

What do you dislike?

No es rentable y/o efectiva para las pequeñas empresas ya que para su implementación requiere una cierta experiencia, conocimientos y habilidades, lo que resulta muy costoso para las empresas más pequeñas por el perfil del profesional que se encarga de este sistema.

Sus equipos necesitan rápidamente ajustes o procesos de trabajo adicionales que requieren desarrollo, pruebas e implementación que pueden ser muy costosos. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Hay mucha documentación sobre todo, pero no hay ni una sola pieza que muestre lo que hay que hacer. Necesitas encontrar todas las piezas para armar la estructura del negocio que espera implementar. Por eso, recomiendo que la persona encargada de esta suite debe adquirir un entrenamiento intensivo donde pueda implementar y dar uso a todas las herramientas que ofrece Oracle EBS CRM para sacar el máximo provecho a esta inversión. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Esta suite está Basada en una arquitectura abierta que incluye estándares, E-Business Suite CRM ayuda a agilizar los procesos de negocio y permite a los departamentos clave obtener referencias de la misma fuente de datos. También incluye aplicaciones para la gestión de servicios, finanzas, capital humano, cartera de proyectos y área de la cadena de suministro. Review collected by and hosted on G2.com.

Show More
Show Less
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Daily taken follow-up for taking schedule for next process. Review collected by and hosted on G2.com.

What do you dislike?

Nothing any dislike till date because this is good product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead generation Review collected by and hosted on G2.com.

Show More
Show Less
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Oracle helps me organize information well and is a helpful tool! Review collected by and hosted on G2.com.

What do you dislike?

The least helpful detail about Oracle is sometimes the program will crash Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to critically think Review collected by and hosted on G2.com.

Show More
Show Less
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it is a Complex engine with powerful flexibility, Recoverable at the lowest level and Works worldwide. It allows connectivity with all applications and it's useful for all the reporting tools we had. We can keep all our employee data in one central location. Review collected by and hosted on G2.com.

What do you dislike?

Oracle is a bit on the pricier side and can tend to be a bit complicated. Not really too much to dislike, however! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a powerful and reliable relational database system that brings many features to the table and maturity of Oracle's well-developed product. Great if your goal is to be able to use multiple apps in one place without having to hop from program to program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customers who have Oracle applications will find appropriate to have Oracle Database due to single point of support and fewer resource requirements to maintain the data. It took some time to get accustom to. Review collected by and hosted on G2.com.

Show More
Show Less
Ingeniero de desarrollo e investigación de software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The system becomes quite intuitive after being properly trained, is web based and can be accessed from anywhere. I've heard of latency problems when installed remotely Review collected by and hosted on G2.com.

What do you dislike?

A lot of training is required to make the most of this system and the training is not cheap Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is the best corporate solution at the corporate level, the number of options and specifications you can choose from is tremendous, and covers almost every case you could look for Review collected by and hosted on G2.com.

Show More
Show Less
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like the user friendliness of it.is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance. Why Oracle? With hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large. Review collected by and hosted on G2.com.

What do you dislike?

It takes a lot of time to open.It's a costly products to some extend if not getting the discount and also oracle is now focus on SaaS applications rather then on premises EBS.I just love it all the same. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would totally advocate for this app.It is efficient,affordable and cheap.Oracle E-Business Suite is a cloud-based suite containing integrated, global business applications that enable organizations to make decisions and manage costs of operations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is quite easy and efficient to market. Review collected by and hosted on G2.com.

Show More
Show Less
Senior Sales Marketing
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

If you have already worked with another Oracle product this will be extremely easy because it is very intuitive It also integrates with other Oracle modules which makes its management much better Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it is very heavy and tends to fail when you exported Very heavy files

Another thing I would like is for the tool to come with a more complete support and user guide. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

So far it helps us with the management of our company from RRHH Up to ordered inventories Orders everything helps us Oracle EBS crm Review collected by and hosted on G2.com.

Show More
Show Less
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The good thing about Oracle EBS is that it combines all services like Supply Chain, ERP, and CRM. The cloud version helps to simplify the IT environment, from what's I've heard as well. Review collected by and hosted on G2.com.

What do you dislike?

It's not very intuitive and needs training for new users. The system can be slow and take a long time to move from page to page. The time worked section is easy to understand, but a little frustrating to navigate Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider the cloud version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EBS makes recording time and tracking leads/sales initiatives easy for the company. However, it is expensive. Review collected by and hosted on G2.com.

Show More
Show Less
GC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The system becomes fairly intuitive after being properly trained,

Its web based and can be accessed from anywhere. I have heard of latency problems when installed remotely but our offices are all in the same country and we spent a few dimes on our network so can't really relate.

All the information is tied together and I am a big fan of mass update Review collected by and hosted on G2.com.

What do you dislike?

While there is plenty of documentation on everything there is no one piece that just shows you what to do. You have to track down all the pieces. If their where 5 minute videos that just deals with a specific thing from start to finish without all the whys, the back-end info and best practice info life would be great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's so easy to use and highly advantageous. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We spend stupid money and have many suppliers, we also collect a lot of money that needs to be redistributed across many projects. The power of this system is in the setup. Review collected by and hosted on G2.com.

Show More
Show Less
ERP Project Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is easy to understand and needs less preparing when contrasted with different applications. it has different instruments like jdeveloper and so on to construct the applications. It creates parcel of work and part of extension for upgrades. Capacity to change the program how you need it to show up. Unbelievable work process endorsements for a few procedures, Accounts Payable specifically. It would experience the Delegation of Authority chain after it's been coded. Review collected by and hosted on G2.com.

What do you dislike?

Steps it takes to search for an exchange since there were a few modules. When I take a gander at a general record account detail, I need to go to an alternate module to really locate the definite line and clarification. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I profoundly prescribe working with a specialist gathering to help with your usage, yet more vitally, to likewise to have those experts work intimately with an inner group that will end up being the inward advisors for your association. The upkeep and continuous advancement of the product is critical - you will require those people to be the topic specialists on the diverse modules of the framework once go-live is finished and the advisors have proceeded onward to another task. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Enabled us to build up an unbelievably mind boggling work circulation application that keeps up our general record. Utilized them for deals orders , client administration and helpdesk , now on this days we just use it for deals orders since we moved client administration and technical support (helpdesk) to another application. In the past the suite was comprehending a ton of issues since we use it on a few offices like , client administration , technical support and deals. Review collected by and hosted on G2.com.

Show More
Show Less
Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the trace ability of where the money is going in and out of. Its easy to make sure you have gained your expenses back to the penny. Review collected by and hosted on G2.com.

What do you dislike?

It is a very hard UI, requires lots of training. It is very expensive. Had a few issues tracking down exactly what i need to use which is why i decided not to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great tool if everyone is on the right page. takes alot of training Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a great way to trace all of the accounts payable that need to be taken care of and helps alot with making sure that money has been earned back Review collected by and hosted on G2.com.

Show More
Show Less
Real Estate Agent
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how everyone can be done from one site. This makes it easier to manage all of my customer service aspects for my business. This software allows me to contracts as well as marketing for my business. Customer relationships are important, and Oracle makes it easy to maintain those relationships. Review collected by and hosted on G2.com.

What do you dislike?

Site can be confusing to navigate without any prior training on how to use. Once you get used to it though, you are able to really get the hang of it and use the website to its full potential. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ability to access different aspects of my business from one site. Maintains customer relationships and helps create new ones. Review collected by and hosted on G2.com.

Show More
Show Less
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use, doesn’t take long to learn new tasks and programs Review collected by and hosted on G2.com.

What do you dislike?

Needs an upgrade. Looks like windows 95. Get rid of the bugs with programs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cannot do a complete payment transfer while using cash receipts. We have to open another cash receipts to create a new credit instead of using the same application. Review collected by and hosted on G2.com.

Show More
Show Less
IT Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

With the Oracle CBS CRM we are able to keep the customers information as well as offers them royalty points. Oracle CBS CRM helps the company to build a strong relationship with the customers Review collected by and hosted on G2.com.

What do you dislike?

At times it becomes hard to trace domant customers information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When you want to enroll for royalty program, Oracle EBS CRM is the best. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were using the Oracle CBS CRM to store our customers information as well as offering a royalty program Review collected by and hosted on G2.com.

Show More
Show Less
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it is cloud based, it has the capability and flexibility that I need. Review collected by and hosted on G2.com.

What do you dislike?

Not user friendly. There are some little functions such as editing certain documents that make changing or updating or fixing mistakes difficult. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I needed the flexibility to use Oracle in my cloud so that I wasn't tied to just one of my locations. Review collected by and hosted on G2.com.

Show More
Show Less
GG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The cloud technology is extremely useful. We utilize it for our entire office. We trust the cloud because it is extremely secure. Review collected by and hosted on G2.com.

What do you dislike?

I personally dislike the overarching IT aspect of the software, just because I am not such a great tech person anyway. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend Oracle EBS CRM. They are very helpful in all aspects of technology- there is no need to worry our fret about security issues either. This program has made all of our business easier and more efficient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to manage our business and not having technology added to it. Review collected by and hosted on G2.com.

Show More
Show Less