Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. Most enterprises use this application to help in better client relationships the executives because of its one of a kind and propelled highlights. It usually bolsters mix through standpoint and cell phones. It additionally used for help in deals and promoting or you can say that this application can be used as a showcasing and deals activity. This application is just accessible to sites. It gives preparing through live documentations as it were. It offers online help unequaled methods they give every minute of everyday client assistance to their clients. Review collected by and hosted on G2.com.
Oracle EBS CRM has a few deformities that are given below. This application isn't accessible for cell phones, Windows, Mac, and iPhone gadgets. It usually doesn't give a free preliminary to the clients, it implies on the off chance that you need to test this application you need to get it. Review collected by and hosted on G2.com.
Oracle EBS CRM is a cloud-based application utilized for relationship management and this application is mostly utilized in long-term business. It also supports integration through outlook and mobile devices. It is also utilized for help in sales and marketing or I can say that this application can be utilized as a marketing and sales operation. This application is only available for websites and provides training through live documentations only. It provides online support all-time means they give 24/7 customer support to their users. Oracle EBS CRM has a unique feature of territory management. I Review collected by and hosted on G2.com.
Oracle EBS CRM has some defects that are given below. This application is not available for mobile devices, Windows, Mac, and iPhone devices. It also does not provide a free trial to the users, it means if you want to test this application you have to buy it. Review collected by and hosted on G2.com.
While working since last 3 years, we always experiencing user friendly interface, easy integrations suit with multiple features to other modules, which makes decision making more accurate, reduce cost, and leads towards overall improved performance. Another amazing feature is the cloud based data storage. Review collected by and hosted on G2.com.
The main graphical user interface needs to be improved and it should be more attractive and easy to use, some user face difficulties to use some feature without training, sometimes it also taking longer time for processing data, there should be some new updates to modify its interface. Review collected by and hosted on G2.com.
It is having very intuitive capabilities for managing the work. The interface is very old school, but the capability is very good. Cheap compared to competitors. Review collected by and hosted on G2.com.
Seldomly it takes more time to load the response from database. last year we faced issue of crashing it several times during the operation. but it was resolved after latest update. Review collected by and hosted on G2.com.
It is very much user friendly, if new one comes to the system , they can easily understand.
Reliable and cost effective. Review collected by and hosted on G2.com.
Only the graphical interface can be improved , other than this no any improvement is needes Review collected by and hosted on G2.com.
It is a sound contact/ account/ opp database. Its better than the last Oracle CRM, it has a neat Outlook integration app and mobile, both have smart features and that helpuse productivity. Review collected by and hosted on G2.com.
UI/UX is very old, its is terribly complicated to perform some simple tasks.
So little Out of the Box feature/ functionality compared to Salesforce or Hubspot.
The portal solution is very complicated. Review collected by and hosted on G2.com.
It's a reliable app that rarely has performance issues even when catering to a large organisation. There are many different apps that can enable a company to continuously improve, set targets, plan, and overall impove customer relationships using the available toolset Review collected by and hosted on G2.com.
Compared to alternatives it's not very user friendly. Unless you have a good teacher it takes time to learn the ins and outs of the package. Work output is hindered until one becomes fluent with this CRM offering. The cost of the software is also high. Review collected by and hosted on G2.com.
Esta ferramenta foi usada para poder avançar com o seu segmento de clientes com base nos objetivos da sua empresa. No meu caso, eu trabalho como consultor da empresa de RH. Meu papel é encontrar as necessidades dos clientes, que são as empresas que procuram terceirizar seu departamento. Com o EBS CRM, classificamos os dados com facilidade e analisamos o que os clientes precisam para terceirizar com base no desempenho tópico do ano. Com base em todas essas suposições e dados classificados, podemos produzir produtivamente uma representação útil para nossos clientes, que pode ser facilmente implementada. Review collected by and hosted on G2.com.
O site pode ser confuso para navegar sem nenhum treinamento prévio sobre como usar. Depois de se acostumar, no entanto, você consegue realmente entender o que é e usar o site em todo o seu potencial. Review collected by and hosted on G2.com.
Oracle EBS CRM es un paquete de software basado en la nube que incluye aplicaciones empresariales globales e integradas incluyendo también la solución de gestión de relaciones con el cliente actual y futuro de forma sistematizada y óptima (CRM) que permite a las empresas tomar decisiones y gestionar los costes operativos y el rendimiento (EBS), ayudando también a los diferentes departamentos de ventas, servicio y marketing a tomar decisiones en base a información real y confirmada(CRM).
Oracle EBS CRM ofrece funcionalidad y personalización ilimitada si dispone de un presupuesto para el desarrollo. Todos los módulos funcionan bien juntos y ofrecen muchas características ya preparadas.
Es óptimo para grandes empresas que pretenden racionalizar y optimizar su negocio. Gracias a numerosas adquisiciones y al continuo desarrollo. Review collected by and hosted on G2.com.
No es rentable y/o efectiva para las pequeñas empresas ya que para su implementación requiere una cierta experiencia, conocimientos y habilidades, lo que resulta muy costoso para las empresas más pequeñas por el perfil del profesional que se encarga de este sistema.
Sus equipos necesitan rápidamente ajustes o procesos de trabajo adicionales que requieren desarrollo, pruebas e implementación que pueden ser muy costosos. Review collected by and hosted on G2.com.
I like that it is a Complex engine with powerful flexibility, Recoverable at the lowest level and Works worldwide. It allows connectivity with all applications and it's useful for all the reporting tools we had. We can keep all our employee data in one central location. Review collected by and hosted on G2.com.
Oracle is a bit on the pricier side and can tend to be a bit complicated. Not really too much to dislike, however! Review collected by and hosted on G2.com.
The system becomes quite intuitive after being properly trained, is web based and can be accessed from anywhere. I've heard of latency problems when installed remotely Review collected by and hosted on G2.com.
A lot of training is required to make the most of this system and the training is not cheap Review collected by and hosted on G2.com.
I like the user friendliness of it.is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance. Why Oracle? With hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management, and supply chain planning, Oracle E-Business Suite applications help customers manage the complexities of global business environments no matter if the organization is small, medium, or large. Review collected by and hosted on G2.com.
It takes a lot of time to open.It's a costly products to some extend if not getting the discount and also oracle is now focus on SaaS applications rather then on premises EBS.I just love it all the same. Review collected by and hosted on G2.com.
If you have already worked with another Oracle product this will be extremely easy because it is very intuitive It also integrates with other Oracle modules which makes its management much better Review collected by and hosted on G2.com.
Sometimes it is very heavy and tends to fail when you exported Very heavy files
Another thing I would like is for the tool to come with a more complete support and user guide. Review collected by and hosted on G2.com.
The good thing about Oracle EBS is that it combines all services like Supply Chain, ERP, and CRM. The cloud version helps to simplify the IT environment, from what's I've heard as well. Review collected by and hosted on G2.com.
It's not very intuitive and needs training for new users. The system can be slow and take a long time to move from page to page. The time worked section is easy to understand, but a little frustrating to navigate Review collected by and hosted on G2.com.
The system becomes fairly intuitive after being properly trained,
Its web based and can be accessed from anywhere. I have heard of latency problems when installed remotely but our offices are all in the same country and we spent a few dimes on our network so can't really relate.
All the information is tied together and I am a big fan of mass update Review collected by and hosted on G2.com.
While there is plenty of documentation on everything there is no one piece that just shows you what to do. You have to track down all the pieces. If their where 5 minute videos that just deals with a specific thing from start to finish without all the whys, the back-end info and best practice info life would be great. Review collected by and hosted on G2.com.
It is easy to understand and needs less preparing when contrasted with different applications. it has different instruments like jdeveloper and so on to construct the applications. It creates parcel of work and part of extension for upgrades. Capacity to change the program how you need it to show up. Unbelievable work process endorsements for a few procedures, Accounts Payable specifically. It would experience the Delegation of Authority chain after it's been coded. Review collected by and hosted on G2.com.
Steps it takes to search for an exchange since there were a few modules. When I take a gander at a general record account detail, I need to go to an alternate module to really locate the definite line and clarification. Review collected by and hosted on G2.com.
I like the trace ability of where the money is going in and out of. Its easy to make sure you have gained your expenses back to the penny. Review collected by and hosted on G2.com.
It is a very hard UI, requires lots of training. It is very expensive. Had a few issues tracking down exactly what i need to use which is why i decided not to use. Review collected by and hosted on G2.com.
I like how everyone can be done from one site. This makes it easier to manage all of my customer service aspects for my business. This software allows me to contracts as well as marketing for my business. Customer relationships are important, and Oracle makes it easy to maintain those relationships. Review collected by and hosted on G2.com.
Site can be confusing to navigate without any prior training on how to use. Once you get used to it though, you are able to really get the hang of it and use the website to its full potential. Review collected by and hosted on G2.com.
With the Oracle CBS CRM we are able to keep the customers information as well as offers them royalty points. Oracle CBS CRM helps the company to build a strong relationship with the customers Review collected by and hosted on G2.com.
At times it becomes hard to trace domant customers information. Review collected by and hosted on G2.com.
I like that it is cloud based, it has the capability and flexibility that I need. Review collected by and hosted on G2.com.
Not user friendly. There are some little functions such as editing certain documents that make changing or updating or fixing mistakes difficult. Review collected by and hosted on G2.com.
The cloud technology is extremely useful. We utilize it for our entire office. We trust the cloud because it is extremely secure. Review collected by and hosted on G2.com.
I personally dislike the overarching IT aspect of the software, just because I am not such a great tech person anyway. Review collected by and hosted on G2.com.