I had the great 'misfortune' to study ergonomics along with computer science at university. I say misfortune because it means almost every product I ever use - from packaging to software - just drives me crazy! A few years ago I was a very happy user of OnePageCRM. Later, because I engaged a marketing agency, I reluctantly moved over to a supposed market-leading competitor, which they used. I found it badly designed and buggy. I subsequently moved to another agency using GHL which is better, but I still found keeping on top of my own pipeline very clunky. So I thought I'd try coming back to OnePageCRM for my personal pipeline management. I'm an independent consultant so it's about quality and personal touch, and about managing my business development time and priorities. It was like putting on an old shoe. OnePageCRM is a beautiful piece of software. It is so nice to use, the video help is excellent and it has genuinely useful features designed by people who actually have to nurture contacts - the Action Stream is invaluable for that. I was just saying to a friend who is a software developer that the difference is like using Apple at its best versus fighting with Microsoft Vista. I can't tell you the relief of being back using a properly designed piece of software.

What I like best about OnePageCRM is its simplicity and action focused approach to customer relationship management. Instead of overwhelming users with complex features, it helps prioritize the next action for each lead or customer, making it easier to stay organized and move opportunities forward. The interface is intuitive, and setting up contacts, tasks, and pipelines is straightforward.

I use OnePageCRM to manage customer interactions and track sales activities, and I love its simple interface and easy follow-up system that help keep sales tasks organized and manageable. It makes following up with leads straightforward and ensures I don't miss important interactions. The initial setup was quite easy, and I found the interface simple to understand, even for first-time users. I also appreciate that it shifted us from spreadsheets and basic tracking tools to a more effective system, and it works well for managing daily sales activities. I would rate OnePageCRM a 10 out of 10 because it is simple to use, helps manage follow-ups well, and keeps sales activities organized.