I like that Creatio offers a Low Code platform, which significantly facilitates and accelerates development. This allows me to visualize sales opportunities and perform effective tracking. Additionally, the integration of artificial intelligence (AI) in Creatio adds extra value, optimizing processes and improving the overall user experience by allowing us to tackle complex challenges more efficiently. The ease and speed of development on the platform make everyday use more productive and less complicated. Review collected by and hosted on G2.com.

The initial setup of Creatio required significant effort and time. Review collected by and hosted on G2.com.

It offers flexibility, a quick live launch, and great adaptability. Review collected by and hosted on G2.com.

I don't find anything that is useless. Simply, as an opportunity for improvement, I would suggest that the views and login load faster, as they often take a long time. Review collected by and hosted on G2.com.

Creatio has many valuable and interesting features, among them the agility to create processes quickly and simply without having to program, which accelerates the adoption of technology in all areas of the organization. Additionally, it can integrate with API services and many standard market platforms. It also has the ability to define dashboards with indicators natively without the need for development, just using existing components. It also has an excellent CRM that complements BPMN processes and the 360 view of the customer. All this speeds up the implementation and adoption process. The new AI and Agent capabilities add a lot of power and functionality to make work in different aspects more efficient by absorbing repetitive tasks so that users can focus on value-added tasks. Review collected by and hosted on G2.com.

So far, we have not found any features that are missing or that we dislike. I could mention that the process of promoting applications between environments, depending on their level of complexity, can generate errors at the time of implementation, but the support team is always available to help us resolve any issues. Review collected by and hosted on G2.com.

We’ve been using Creatio Sales CRM for over a year, and it has significantly improved how we manage leads, opportunities, and our entire sales pipeline. What really stands out is the platform’s low-code customization—we’ve been able to tailor processes to fit our unique workflow without spending a lot of time.

The user interface is clean and intuitive, making onboarding for new team members quick and easy. Our team especially appreciate the built-in AI-driven tools for lead scoring and forecasting, which have made our sales efforts more targeted and efficient.

Another huge plus is how seamlessly Creatio integrates with other systems we use, including marketing automation and customer service platforms. The unified data view helps our teams work smarter and collaborate more effectively across departments.

Overall, Creatio Sales CRM has been a game-changer for our organization. It’s fast, flexible, and powerful—ideal for any business looking to accelerate sales performance while maintaining adaptability.

Highly recommended! Review collected by and hosted on G2.com.

I really don't know of many things I dislike about the product. Review collected by and hosted on G2.com.

Agile and flexible, a great UI, good team to support Review collected by and hosted on G2.com.

Nothing that I can think of, it’s a great product and a great supportive team Review collected by and hosted on G2.com.

Creatio’s low-code tools make it easy to create and automate complex business workflows. I especially appreciate the flexibility of the process designer and the ability to integrate with other systems using REST APIs. Review collected by and hosted on G2.com.

The UI can feel a bit outdated and clunky at times. Initial setup and customization require a steep learning curve if you're new to the platform. Review collected by and hosted on G2.com.

Based on my experience, Creatio has been a game-changer when it comes to quickly adapting and refining user experiences without needing to write code. What really stood out to me was how easy it was to release updates and deliver value fast, all at a relatively low cost. Review collected by and hosted on G2.com.

That said, there’s a great opportunity for Creatio to enhance its already strong offering with a few additional UI elements. Features like radio buttons with pre-selected default options or toggles with customizable labels would take the platform’s flexibility to the next level and make it even easier to build polished, user-friendly experiences. Review collected by and hosted on G2.com.

I liked that it is so versatile for any need of any company or business model. Review collected by and hosted on G2.com.

Nothing about them displeases me, I need to get to know them better Review collected by and hosted on G2.com.

What stood out most for me was how adaptable the platform is. Working with the marketing team, we had a fair few specific requirements around lead routing, campaign tracking, and UTM capture. With Creatio, I didn’t have to hack things together it’s properly structured, and the tools for configuration are solid. Also, it’s quite nice that non-tech folks could take over bits of the setup later on. Review collected by and hosted on G2.com.

Nothing major to flag really. A few quirks here and there during initial setup, but nothing that couldn’t be sorted. Overall I’ve got a lot of respect for how the platform’s built. Don’t really have complaints just the usual learning curve. Review collected by and hosted on G2.com.

No code and the ease of programming within Review collected by and hosted on G2.com.

Implementation time, when releasing new apps Review collected by and hosted on G2.com.