Homebase bridges operational management and team communication into a single, clean user interface. Review collected by and hosted on G2.com.

What stands out most about Homebase is how completely effortless it makes daily workforce and staff management. From day one, the platform felt entirely intuitive with virtually zero learning curve. Both administration and staff adapted to it immediately, eliminating the administrative friction usually associated with scheduling and time tracking. Homebase bridges operational management and team communication into a single, clean user interface. It is easily a 10/10 recommendation for any organization looking for an all-in-one, user-friendly management solution. Review collected by and hosted on G2.com.

I haven’t had any issues so far. When we first started using Homebase, I called support to ask a few questions about certain features, and we realized we needed to upgrade to get the functionality we were looking for. Support helped us upgrade our plan quickly and efficiently, and they even offered us a promo deal for 3 months. Overall, support was very helpful. Review collected by and hosted on G2.com.

Homebase is user-friendly for both me as the manager/owner and for our employees. It lets us manage all of our HR needs in one central location, which keeps everything organized. It also makes it easy to communicate with the team about anything scheduling-related. Review collected by and hosted on G2.com.

I really like having so many of our employee management tools in one place. We manage a large team across multiple locations, and Homebase makes scheduling and communicating with employees much easier. Creating schedules, copying shifts from week to week, managing availability and time-off requests, and quickly communicating schedule changes all save us a significant amount of administrative time.

The onboarding features are also extremely helpful. Being able to send new hires their paperwork electronically and have everything completed and stored in one place makes the process much more organized and efficient. We also use Homebase for team communication, time tracking, and keeping employee information easily accessible to our management team.

We’ve found the platform to be reliable and haven’t experienced any significant performance issues. The pricing is reasonable for the number of features we use and the amount of administrative time it saves us. We choose not to integrate Homebase with our POS because the additional cost isn’t worthwhile for our needs, but we’re still able to get a lot of value from the platform without the integration.

We don’t currently use the AI features, so I can’t speak to those specifically, but the core features we rely on work well and make managing our staff across multiple locations much more streamlined. Review collected by and hosted on G2.com.

Our biggest frustration with Homebase is that our accounts do not communicate across locations/LLCs. Each location essentially operates independently within the system, which creates a lot of duplicate work and adds significant time to administrative tasks that could otherwise be handled across the organization at once.

Payroll is another area where we’ve found the functionality somewhat limited, particularly when dealing with more complex payroll situations. The basic payroll functions work well, but there are a number of scenarios where additional flexibility and more robust tools would make a significant difference for businesses with multiple locations and more complicated payroll needs.

Our biggest concern, however, is payroll and tax support. When an issue requires assistance beyond the standard help resources, getting in touch with someone who can actually address a payroll or tax-specific problem can be extremely difficult. Because payroll and tax issues are often time-sensitive and have real financial consequences, having reliable access to knowledgeable support is especially important. This is probably the area where we would most like to see Homebase improve. Review collected by and hosted on G2.com.

Homebase has made my job so much easier by keeping everything in one place. It's incredibly helpful for both myself and my team-we can create schedules, trade shifts, find coverage, and request time off all within the same platform. Using Homebase has simplified our workflow and made everything more efficient each week. Review collected by and hosted on G2.com.

While Homebase is a great tool for scheduling, there are some limitations within the app that could be improved. Requesting time off and setting availability can be a bit difficult for staff to manage through the mobile app. Adding more flexibility around editing or deleting time-off requests and adjusting availability would make the experience smoother and more user-friendly for both managers and team members. Review collected by and hosted on G2.com.

It is web based and so you can manage it from anywhere, and it is flexible for any company size or configuration, so it works well for companies with multi-sites as well. It has a wide range of permission sets as well to account for several different roles at a company and for different responsibilities. It is a fairly good value because it helps us keep track of hundreds of temp workers and makes sure we are not being overcharged for them or giving them overtime when they shouldn't be getting it. Review collected by and hosted on G2.com.

Because it is web based, it can be slow to load certain screens, especially if you have a lot data, like over 100 employees you manage. Review collected by and hosted on G2.com.

I love the drag-and-drop interface, along with the scheduler’s color-coding options. Being able to pre-fill weeks is also extremely useful. Overall, the software is very easy to use and makes scheduling feel very straightforward! Review collected by and hosted on G2.com.

The only real downside I’ve experienced is that team availability seems to change from week to week, which can be tough for our employees who also have other jobs or school. It feels like they can’t adjust their availability week to week without having to request time off. That said, it’s definitely not a deal breaker. Review collected by and hosted on G2.com.

Homebase is easy to use and is user friendly for even our more tech challenged staff. Staff are able to provide me updates to the schedule and request time off at any point without having to track me down. There are multiple pricing options so it has worked for our business at different points. Anytime I had to use support is was a quick answer. Review collected by and hosted on G2.com.

There have been a few bugs in the homebase time clock that have been annoying. I find that I sometimes need to review changes to the platform with staff as updates to the UI happen suddenly. Review collected by and hosted on G2.com.

I really love how straightforward Homebase is. The interface feels intuitive, and I can get almost everything done with a single click, which saves me hours of administrative work every week.

A few specific things that make it such a great fit for us:

Scheduling: Building schedules for our event setup and delivery crews used to take forever. Now the drag-and-drop builder makes it quick to coordinate shifting schedules and adjust on the fly.

Time Tracking: Having the crew use GPS clock-in on their phones is a lifesaver. I can see exactly who’s at which event site without having to micromanage.

Team Chat: The built-in messaging is perfect for keeping everyone in the loop, especially when there are last-minute changes or site-specific instructions for our rental equipment.

Payroll & Costs: Approving timesheets and exporting them to payroll takes just a few minutes. Being able to see our labor costs per shift in real time also makes it easier to track our margins.

Overall, it takes the headache out of managing a mobile team and keeps everything organized in one place. Review collected by and hosted on G2.com.

Honestly, I haven’t found many downsides. It fits our workflow extremely well and consistently does exactly what we need it to do.

We haven’t run into any major issues so far—no significant glitches, downtime, or roadblocks that have slowed us down. From a reliability standpoint, it handles all of our event rental and logistics scheduling smoothly, without any real friction.

If I had to point to one minor wish, it would be slightly deeper customization for specific equipment categories. That said, the current setup works perfectly fine for us, and there aren’t any real drawbacks that get in the way of our daily operations. Review collected by and hosted on G2.com.

What I like best about Homebase is its reliability and ease of use. We've used it for more than five years, and it has consistently handled scheduling, time tracking, and team communication without issues. The interface is intuitive for both managers and employees, and it has saved us a significant amount of administrative time. The fact that I haven't felt the need to look for another scheduling platform in all these years says a lot about how well it meets our needs. Review collected by and hosted on G2.com.

> There isn't much I dislike about Homebase. The two improvements I'd most like to see are a complete history of changes made to each shift, including who made them and when, and integration with our franchise POS system so labor and sales data can be viewed together. Homebase already integrates with many POS systems, so this is more of a limitation of our franchise software than Homebase itself. Other than those items, it's been a dependable platform that has served our business very well. Review collected by and hosted on G2.com.

I like how easy Homebase is to use, and their customer service is very friendly and responsive. Whenever I encounter any issues, I can rely on their support to quickly address them. Homebase's scheduling feature is very helpful for keeping track of employee and contractor shifts, and it helps us stay on top of our hours. The payroll organization feature is also beneficial, as it automatically reconciles and adds up all the income for our contractors, making it easier to manage payroll and verify payments. Aside from that, the initial setup was very straightforward, with a helpful guide and tutorial that enabled me to do it myself without needing to contact customer service. Review collected by and hosted on G2.com.

At times, the geofencing can be a little tricky and confusing. I've had a couple of issues there, and while they've been resolved, I think it's something that Homebase can definitely improve upon as they grow. Review collected by and hosted on G2.com.