Best Survey Software - Page 8

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Sep 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: other vertical industry (+9.08%) - Among all products in this category, other vertical industry recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 155,900+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

Lyyti

Lyyti is the leading Event Success Platform that helps you create live, online and hybrid events. The kind that foster meaningful encounters, build strong relationships and lead to better business. Lyyti’s automated functions for registration, communication, reporting and feedback make sure that every event is a success for participants and organisers alike.

Average Rating: 4.6/5.0

Total Reviews: 40

How Do G2 Users Rate Lyyti?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 7.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Lyyti?

  • Seller: Lyyti
  • Year Founded: 2007
  • HQ Location: Turku
  • Twitter: @Lyyti_EN
    313 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Events Services
  • Company Size: 57% Small, 33% Medium

What Do G2 Reviewers Say About Lyyti?

AI-generated summary from verified user reviews

Pros
  • Users find Lyyti user-friendly, facilitating collaboration among multiple team members seamlessly.
  • Users highlight the intuitive interface of Lyyti, making collaboration effortless among multiple team members.
  • Users appreciate the user-friendly interface of Lyyti, which seamlessly supports multiple team members working together.
Cons
  • Users experience limited device access, feeling constrained by the one-device restriction for account usage.
  • Users find the limited device usage frustrating, as they can only access Lyyti from one device at a time.

What Are Recent G2 Reviews of Lyyti?

Wufoo

Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today.

Average Rating: 4.2/5.0

Total Reviews: 293

How Do G2 Users Rate Wufoo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 7.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.5/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Wufoo?

  • Seller: SurveyMonkey
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • Twitter: @SurveyMonkey
    42,887 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 52% Small, 34% Medium

What Do G2 Reviewers Say About Wufoo?

AI-generated summary from verified user reviews

Pros
  • Users love Wufoo's integration capabilities with Zapier, enabling seamless automated data entry across applications.
  • Users appreciate the automated data entry capabilities of Wufoo through Zapier integration with other applications.
  • Users appreciate the easy integrations of Wufoo, enabling seamless automation with apps like Zapier and TrackVia.
  • Users love the Zapier integration of Wufoo, enhancing automated data entry with other applications like TrackVia.
Cons
  • Users struggle with reliability issues, as forms save as incomplete submissions and can't be resumed from the last page.
  • Users find the submission limitations frustrating, as they can't return to incomplete forms after exiting.

What Are Recent G2 Reviews of Wufoo?

What Are G2 Users Discussing About Wufoo?

Jimo

Turn more users into power users with intelligent, no-code in-app experiences. Jimo is the AI-native Digital Adoption Platform built for B2B SaaS teams to drive more revenue, reduce churn, and delight customers by creating highly contextual in-app onboarding, nudges, and activation workflows. Without code, Product and Customer Success teams can build intelligent, in-app experiences that accelerate user onboarding, improve feature adoption, and reduce time-to-value. Jimo focused on: Low user engagement and high churn rates Overwhelming support queues with repetitive onboarding questions Poor feature adoption despite significant product investment Manual, non-scalable user activation processes Lack of actionable user behavior insights Smart Onboarding Flows: Personalized user journeys that adapt based on behavior Contextual Feature Nudges: AI-powered prompts that drive adoption at the right moment In-App Feedback Collection: Capture user insights directly within your product Product Announcements & Changelog: Keep users informed about new features and updates Behavioral Analytics: Understand how users interact with your product Trusted by leading product teams at Pennylane, Shippeo, and Zenchef, Jimo helps companies increase product usage by up to 60% while reducing time-to-value and support burden. Our Mission is to empower product, growth, and customer success teams to create frictionless user experiences that maximize engagement, retention, and revenue - no code required.

Average Rating: 4.6/5.0

Total Reviews: 40

How Do G2 Users Rate Jimo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 6.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 6.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Jimo?

  • Seller: Jimo
  • HQ Location: Paris, Île-de-France
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Jimo?

AI-generated summary from verified user reviews

Pros
  • Users find Jimo's ease of use exceptional, enabling quick setup and immediate value in user engagement.
  • Users commend Jimo’s exceptional customer support, highlighting its responsiveness and helpfulness in resolving issues efficiently.
  • Users praise the easy implementation of Jimo, enabling quick setup and significant enhancements in user experience.
  • Users find Jimo's setup to be extremely easy, enabling quick implementation and immediate value from the platform.
  • Users value the no-code capability of Jimo, which simplifies experience creation and enhances team collaboration effectively.
Cons
  • Users express concerns over mobile app limitations, as integration with native iOS/Android apps is currently unsupported.
  • Users report compatibility issues with some frameworks, leading to bugs and a less smooth experience with Jimo.
  • Users feel that configuration complexity with Jimo could be streamlined for a better user experience.
  • Users find the difficult customization of Jimo frustrating, particularly with pop-up configuration complexities.
  • Users find the difficult usability of Jimo frustrating, particularly with the complex pop-up configuration process.

What Are Recent G2 Reviews of Jimo?

Pinpoll

Pinpoll is a free polling tool to boost engagement and page impressions.

Average Rating: 4.3/5.0

Total Reviews: 41

How Do G2 Users Rate Pinpoll?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Pinpoll?

  • Seller: Pinpoll
  • Year Founded: 2015
  • HQ Location: Linz, Upper Austria
  • Twitter: @pinpoll
    1 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting
  • Company Size: 35% Small, 33% Medium

What Do G2 Reviewers Say About Pinpoll?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Pinpoll, enjoying its intuitive interface and seamless integration with presentations.
  • Users love Pinpoll for its real-time engagement, transforming communication into an interactive dialogue effortlessly and effectively.
  • Users find Pinpoll's intuitive interface facilitates effortless poll creation and real-time feedback during live presentations.
  • Users find Pinpoll's setup ease exceptional, making it a breeze to integrate into presentations and events.
  • Users value the user-friendly interface of Pinpoll, finding it easy to create and manage polls efficiently.
Cons
  • Users note a lack of advanced data analysis in Pinpoll, limiting insights beyond basic participation metrics.
  • Users find Pinpoll to be too expensive for smaller events, impacting its accessibility for community meetups.
  • Users wish for enhanced customization options in Pinpoll, as current features feel limited compared to alternatives.
  • Users note a lack of advanced survey functions in Pinpoll, limiting its effectiveness for complex feedback needs.
  • Users find the form complexity of Pinpoll limiting for detailed feedback, impacting its overall usability for comprehensive needs.

What Are Recent G2 Reviews of Pinpoll?

What Are G2 Users Discussing About Pinpoll?

SmartSurvey

SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. Connect SmartSurvey to the tools your team uses such as HubSpot, Salesforce, Power BI, MS Teams and so many more. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With hundreds of thousands of users from across the world and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Learn more by visiting https://www.smartsurvey.co.uk/

Average Rating: 4.6/5.0

Total Reviews: 46

How Do G2 Users Rate SmartSurvey?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind SmartSurvey?

  • Seller: SmartSurvey
  • Year Founded: 2003
  • HQ Location: Tewkesbury, Gloucestershire
  • Twitter: @SmartSurvey
    1,561 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management
  • Company Size: 49% Small, 38% Medium

What Are Recent G2 Reviews of SmartSurvey?

What Are G2 Users Discussing About SmartSurvey?

SimpleSurvey

SimpleSurvey is a Canadian online survey and data collection platform designed to help organizations gather reliable data, engage their audiences, and make informed, data-driven decisions. With a focus on simplicity and security, SimpleSurvey offers a versatile solution for various industries, including government agencies, healthcare organizations, educational institutions, and professional associations. Key Features and Functionality: - Customizable Surveys: Create personalized surveys with your organization's branding, including logos, colors, and themes, ensuring consistency and professionalism. - Multilingual Support: Design and distribute surveys in multiple languages to cater to diverse audiences, enhancing accessibility and response rates. - Advanced Question Types and Logic: Utilize a wide range of question formats, such as multiple-choice, open-ended, and Likert scales, along with advanced logic tools like skip logic and response piping to create dynamic and engaging surveys. - Real-Time Reporting and Analysis: Access powerful tools for analyzing survey results, generating detailed reports, and visualizing data to inform strategic decisions. - Secure Data Hosting: Ensure data protection and confidentiality with hosting in SOC 2 compliant data centers operated by Microsoft Canada, meeting Canadian data sovereignty and privacy requirements. - Collaboration Tools: Enhance teamwork with shared workspaces, allowing seamless collaboration, sharing of projects, templates, and media assets among team members. Primary Value and Solutions Provided: SimpleSurvey empowers organizations to efficiently collect and analyze data, leading to improved decision-making and enhanced productivity. By offering a user-friendly interface combined with advanced features, it simplifies the survey creation process, making it accessible to users without technical expertise. The platform's versatility allows for applications ranging from market research and customer satisfaction assessments to employee feedback and event evaluations. With secure data hosting and compliance with Canadian privacy standards, SimpleSurvey provides a trusted solution for organizations seeking reliable and actionable insights.

Average Rating: 4.4/5.0

Total Reviews: 66

How Do G2 Users Rate SimpleSurvey?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 8.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SimpleSurvey?

  • Seller: OutSideSoft
  • HQ Location: Saint-Bruno, Quebec
  • Twitter: @OutSideSoft
    36 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 45% Small, 36% Medium

What Do G2 Reviewers Say About SimpleSurvey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SimpleSurvey, enabling quick survey creation and efficient feedback collection.
  • Users value the easy creation and distribution of surveys, appreciating its user-friendly interface and efficient reporting.
  • Users value the ease of creation with SimpleSurvey, enabling quick survey distribution and straightforward feedback collection.
  • Users appreciate the clear and easy-to-read reports provided by SimpleSurvey, enhancing feedback collection and analysis.
  • Users appreciate the quick setup of SimpleSurvey, making survey creation and sharing a breeze.
Cons
  • Users report survey issues with SimpleSurvey, citing unclear questions and potential bias affecting response quality.
  • Users find the limited customization options of SimpleSurvey restrictive for advanced needs, impacting flexibility and design.
  • Users find the poor reporting of SimpleSurvey lacking in detail and advanced customization options for complex needs.
  • Users find logic branching features basic, making it inconvenient to create complex surveys effectively on SimpleSurvey.
  • Users feel that the data visualization could be improved with more detailed reporting for better insights.

What Are Recent G2 Reviews of SimpleSurvey?

What Are G2 Users Discussing About SimpleSurvey?

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. **Key Capabilities** - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

Average Rating: 4.7/5.0

Total Reviews: 80

How Do G2 Users Rate Zonka Feedback?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Zonka Feedback?

  • Seller: Zonka Feedback
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Gurugram, Haryana
  • Twitter: @zonkafeedback
    1,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 63% Small, 30% Medium

What Do G2 Reviewers Say About Zonka Feedback?

AI-generated summary from verified user reviews

Pros
  • Users commend Zonka Feedback for its exceptional customer support, feeling they have a true growth partner on their side.
  • Users appreciate the quick and responsive support from Zonka Feedback, enhancing their overall experience with the platform.
  • Users commend the ease of use and setup of Zonka Feedback, enhancing customer insights and experience.
  • Users commend Zonka Feedback for its excellent data management, praising its customization options and supportive integration.
  • Users appreciate the ease of use of Zonka Feedback, highlighting its effortless setup and intuitive survey builder.
Cons
  • Users report significant software instability in Zonka Feedback, including bugs and confusing functionality that hinder usability.
  • Users find the inability to conduct in-house call reviews frustrating, limiting their feedback effectiveness.
  • Users note a slight learning curve with advanced features, though support effectively helps overcome challenges.
  • Users find the layout issues of Zonka Feedback frustrating, impacting navigation and overall usability of the platform.
  • Users experience a slight learning curve with advanced features, though the support team aids in overcoming it.

What Are Recent G2 Reviews of Zonka Feedback?

What Are G2 Users Discussing About Zonka Feedback?

Block Survey

BlockSurvey is an innovative AI-driven survey software designed for businesses and researchers to cut costs and save time. Key Features: 1. AI-powered survey creation and analysis 2. Customizable, visually appealing templates 3. White-labeling options 4. Privacy-first approach with no ads or trackers 5. User-friendly interface for both creators and respondents

Average Rating: 4.7/5.0

Total Reviews: 146

How Do G2 Users Rate Block Survey?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Block Survey?

  • Seller: BlockSurvey
  • Year Founded: 2020
  • HQ Location: Middletown, US
  • Twitter: @blocksurvey
    2,374 Twitter followers
  • LinkedIn® Page: in.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 74% Small, 15% Medium

What Do G2 Reviewers Say About Block Survey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Block Survey, finding it simple to implement and integrate into workflows.
  • Users value the secure and feature-rich nature of Block Survey, enabling easy implementation and honest feedback.
  • Users appreciate the security and control Block Survey offers for sensitive information, enhancing privacy and trust in responses.
  • Users love the intuitive interface of Block Survey, making it easy for anyone to navigate and create surveys.
  • Users praise Block Survey for its strong focus on privacy and user-friendly interface, ensuring a secure and seamless experience.
Cons
  • Users find the limited advanced survey logic frustrating, leading to confusion and lower completion rates in surveys.
  • Users find the missing advanced survey logic restricts conditional branching, limiting survey applicability and effectiveness.
  • Users find Block Survey to be expensive, especially for small-scale needs compared to more affordable alternatives.
  • Users find limited customization options frustrating, especially for basic feedback forms and visual appeal.
  • Users report integration issues with Block Survey, limiting advanced workflows and complicating survey flows for respondents.

What Are Recent G2 Reviews of Block Survey?

What Are G2 Users Discussing About Block Survey?

Lyssna

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

Average Rating: 4.4/5.0

Total Reviews: 179

How Do G2 Users Rate Lyssna?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Lyssna?

  • Seller: Lyssna
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Collingwood, Victoria
  • Twitter: @wearelyssna
    4,409 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Designer, Senior Product Designer
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 38% Medium, 37% Small

What Do G2 Reviewers Say About Lyssna?

AI-generated summary from verified user reviews

Pros
  • Users find Lyssna to be extremely easy to use, enabling quick start without the need for extensive documentation.
  • Users value the responsive customer support of Lyssna, facilitating effective communication and sharing insights seamlessly.
  • Users love the intuitive design of Lyssna, making it easy to start and effectively collaborate on projects.
  • Users find Lyssna exceptionally intuitive, enabling seamless use without needing extensive documentation or support.
  • Users appreciate the ease of use and implementation with Lyssna, making it accessible for their testing needs.
Cons
  • Users experience survey issues, particularly with basic logic and lack of an auto-save feature, impacting usability.
  • Users desire more customization features in Lyssna for better navigation and tailored testing options.
  • Users find pricing issues with Lyssna due to unclear costs and rapid scaling, impacting their budgeting and usability.
  • Users desire more customization options in Lyssna, particularly for navigation and participant screening features.
  • Users find the pricing can scale up quickly, making it an expensive choice for some analyses.

What Are Recent G2 Reviews of Lyssna?

What Are G2 Users Discussing About Lyssna?

Rival Technologies

Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally. Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, our platform brings both the voice of the customer and market into the boardroom to answer essential business questions. Rival’s suite of conversational research solutions is amplified by the power of AI to drive higher response rates, boost engagement, and accelerate time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort.

Average Rating: 4.6/5.0

Total Reviews: 37

How Do G2 Users Rate Rival Technologies?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.7/10 (Category avg: 8.9/10)
  • Data Exporting: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Rival Technologies?

  • Seller: Rival Technologies
  • Year Founded: 2018
  • HQ Location: Vancouver, BC
  • Twitter: @RivalTechCo
    254 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 29% Small

What Do G2 Reviewers Say About Rival Technologies?

AI-generated summary from verified user reviews

Pros
  • Users find the helpful customer service and intuitive design of Rival Technologies greatly enhance their experience.
  • Users appreciate the ease of use of Rival Technologies, enjoying its mobile-friendly design and intuitive setup.
  • Users highlight Rival Technologies for its efficient real-time feedback collection, simplifying data analysis and decision-making.
  • Users value the intuitive design of Rival Technologies, making it easy to meet user needs and gather rapid feedback.
  • Users praise the quick setup of Rival Technologies, appreciating its ease and immediate accessibility for feedback collection.
Cons
  • Users experience survey issues with clunky reporting software and UI, impacting the efficiency of the process.
  • Users find the survey building UI/UX clunky, causing frustrations with changes reverting and text boxes jumping unexpectedly.
  • Users face formatting issues with Rival Technologies, particularly in exporting and organizing reports effectively.
  • Users experience integration issues, as report findings can be cumbersome to retrieve and require additional adjustments.
  • Users note a challenging learning curve due to cumbersome reporting and image tagging complexities in Rival Technologies.

What Are Recent G2 Reviews of Rival Technologies?

UserTesting

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Average Rating: 4.4/5.0

Total Reviews: 735

How Do G2 Users Rate UserTesting?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 6.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 7.9/10 (Category avg: 8.9/10)
  • Data Exporting: 7.1/10 (Category avg: 8.7/10)

Who Is the Company Behind UserTesting?

  • Seller: UserTesting
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @usertesting
    42,832 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,876 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: UX Researcher, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 37% Medium

What Do G2 Reviewers Say About UserTesting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of UserTesting, enabling quick setup and feedback for effective digital experiences.
  • Users value the valuable insights UserTesting provides, enhancing understanding of consumer sentiment effectively and efficiently.
  • Users value the time-saving feedback from UserTesting, allowing for swift, informed decisions without guesswork.
  • Users praise the helpful and quick customer support of UserTesting, enhancing their overall experience and effectiveness.
  • Users value the insightful feedback tools of UserTesting, enhancing understanding of consumer sentiment effectively and efficiently.
Cons
  • Users face testing difficulties due to technical issues and limited quality of participants in unmoderated studies.
  • Users express frustration over missing features in UserTesting, highlight difficulties with notes and survey formatting.
  • Users report survey issues, including limited lanes, low participant quality, and lengthy wait times for results.
  • Users find UserTesting to be expensive, especially considering the quality of the participant pool and support services.
  • Users find the limited functionality of UserTesting, particularly in analysis and feature reliability, frustrating at times.

What Are Recent G2 Reviews of UserTesting?

What Are G2 Users Discussing About UserTesting?

PopSurvey

PopSurvey is an AI-powered online survey platform developed by Populix, designed to facilitate quick, efficient, and cost-effective data collection for both academic and business research. With a user-friendly interface, PopSurvey enables users to create and distribute surveys seamlessly, ensuring high-quality responses from a vast pool of over 700,000 verified respondents. Key Features and Functionality: - Extensive Respondent Network: Access to a large, verified user base ensures diverse and authentic survey responses. - Rapid Survey Completion: Achieve a 97.5% response rate within 24 hours, facilitating swift data collection. - Cost-Effective Solutions: Affordable pricing starting at Rp375 per answer, making it accessible for various research budgets. - AI-Assisted Survey Design: Utilize AI-powered tools to design, structure, and refine surveys, optimizing the research process. - Versatile Use Cases: Suitable for academic research, business strategy development, media and journalism, and more. Primary Value and User Solutions: PopSurvey addresses the need for efficient and reliable data collection by offering a platform that combines speed, affordability, and quality. It empowers users to make informed, data-driven decisions by providing access to a broad respondent base and advanced survey design tools. Whether for academic purposes or business insights, PopSurvey simplifies the research process, enabling users to gather valuable information swiftly and effectively.

Average Rating: 4.2/5.0

Total Reviews: 82

How Do G2 Users Rate PopSurvey?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind PopSurvey?

  • Seller: PopSurvey
  • Year Founded: 2010
  • HQ Location: Needham, MA
  • Twitter: @PopSurvey
    214 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About PopSurvey?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of PopSurvey, enjoying its simple setup and intuitive, modern interface.
  • Users love the quick setup of PopSurvey, allowing for easy onboarding and immediate use for surveys.
  • Users love the intuitive design of PopSurvey, making survey creation and participation seamless and enjoyable.
  • Users value the efficiency of PopSurvey for quick surveys and easy, organized feedback, enhancing decision-making.
  • Users find the initial setup easy, enabling a seamless integration that enhances their survey experience with PopSurvey.
Cons
  • Users feel that the product is expensive, suggesting the pricing does not match the value received from PopSurvey.
  • Users find the interface not user-friendly, wishing for improvements in design and functionality for better experience.
  • Users find the limitations of the free plan frustrating, impacting their ability to test PopSurvey effectively.
  • Users find the complexity of scoring and limited integrations in PopSurvey frustrating, impacting their overall experience.
  • Users find the difficult setup process frustrating, especially those who are not tech-savvy, complicating the onboarding experience.

What Are Recent G2 Reviews of PopSurvey?

What Are G2 Users Discussing About PopSurvey?

Dynata+ Platform

Dynata+ is a self-directed market research and survey sampling platform designed to assist research, media, brands and marketing teams in conducting surveys with verified respondents and evaluating advertising effectiveness without the need for a managed service team. This platform enables users to define their project parameters, check feasibility and pricing, launch surveys, and monitor results in real-time, all from a single, user-friendly portal. Dynata+ supports two primary use cases: Dynata+ Sample for standard survey fielding and Dynata+ Brand Lift for assessing how advertising influences awareness, favorability, and purchase intent. The Dynata+ platform is tailored for a diverse audience, including market researchers, consumer insights, media planners, and marketing professionals who require reliable data to inform their research and brand strategies. With its self-serve capabilities, users can quickly configure projects to meet their specific needs. The real-time feasibility engine allows users to instantly access audience availability, pricing, and timeline projections, ensuring that they can make informed decisions before launching their surveys. This streamlined process is particularly beneficial for teams looking to gather insights more efficiently and effectively. Key features of Dynata+ include: • Self-serve project builder: Customize geography, respondent attributes, quotas, and balancing plans using census-based defaults. • Live project dashboard: Monitor in-field metrics, audience match rates, and segment-level progress in real time. • Brand lift survey templates: Leverage pre-defined KPI templates to measure awareness, favorability, message association, ad recall, and purchase intent. A typical Dynata+ Sample project can be configured in just minutes, allowing users to define parameters such as source country, respondent count, and survey URL, set live dates and fielding pace, and complete payment via credit card or invoice. Creating an account is free, and there is no minimum commitment required to initiate a first project. Respondents are sourced from Dynata's extensive first-party panel, which includes over 70 million consumers and business professionals, ensuring a diverse and representative sample for research. To maintain data integrity, every project undergoes evaluation through QualityScore, an AI/ML system that assesses over 175 data points to identify and replace fraudulent or disengaged respondents in real-time during fielding. Clients utilizing QualityScore have reported an 85% reduction in time spent on manual data checks and a 40% decrease in post-survey data reconciliations, highlighting the platform's efficiency. Dynata serves a broad client base, including more than 6,000 market research, publishers, media agenciesand corporate brands across various regions, making it a key player in the market research landscape.

Average Rating: 4.1/5.0

Total Reviews: 41

How Do G2 Users Rate Dynata+ Platform?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Dynata+ Platform?

  • Seller: Dynata
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Westport, CT
  • Twitter: @DynataGlobal
    8,687 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,810 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 43% Medium, 31% Small

What Do G2 Reviewers Say About Dynata+ Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Dynata Product Suite invaluable for quick survey setup and efficient insights generation.
  • Users appreciate the effortless survey creation process in Dynata Product Suite, enhancing speed and accuracy in research.
  • Users appreciate the easy setup of Dynata Product Suite, allowing for quick and efficient survey creation and deployment.
  • Users find the ease of survey creation with Dynata Product Suite invaluable for quick and accurate insights.
  • Users benefit from the efficiency of Dynata Product Suite, enabling quick survey design and insightful data analysis.
Cons
  • Users experience slow loading times that hinder navigation and efficiency, particularly when under tight deadlines.
  • Users experience time-consuming delays when loading surveys and navigating the Dynata Product Suite, impacting overall efficiency.
  • Users experience slow performance, with significant lag during survey loading and feature navigation affecting overall efficiency.
  • Users experience significant survey issues, including lag, disqualifications, and unclear documentation, impacting overall efficiency.
  • Users find the complexity of the Dynata Product Suite can complicate navigation and limit its usability initially.

What Are Recent G2 Reviews of Dynata+ Platform?

What Are G2 Users Discussing About Dynata+ Platform?

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis. In addition, SurveyGold online services provide additional capabilities including the ability to distribute and process web surveys, conduct email surveys, share survey responses with colleagues in real-time and manage a network of field surveyors who conduct surveys using the free SurveyGold Field Surveyor Edition application available for a tablet PC and iPad. The web survey form can be distributed via a web link (URL), scannable QR code, email invitation, text message or social network such as Facebook, LinkedIn or Twitter. SurveyGold is available in four subscription levels, all of which provide the ability to conduct unlimited surveys: - Free: Basic (for an individual user who needs essential survey and reporting capabilities) - Paid: Standard (for an individual user who needs more than Basic offers), Premium (for an individual who needs unlimited features and field survey features) , Ultimate (for teams) Paid subscriptions are available for purchase via a monthly or annual subscription. When a paid subscription expires, the subscription returns to the Basic level. SurveyGold guides the survey author through the process of creating and deploying a survey as well as collecting and analyzing the responses through step-by-step guidance and mercifully brief video tutorials. The ability to view results total or via a filtered subset of responses is fully supported. A complete range of reporting options is provided including: cross-tabs, banner tabulations, tabular and graphic charts. In addition the ability to publish results via Microsoft Word or convert responses to other data formats (e.g., Excel, SPSS) is fully supported. SurveyGold is free to try and is available with no risk or obligation from the SurveyGold Solutions website.

Average Rating: 4.4/5.0

Total Reviews: 30

How Do G2 Users Rate SurveyGold?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 9.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.7/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveyGold?

  • Seller: Golden Hills Software
  • Year Founded: 2000
  • HQ Location: Colorado Springs, CO
  • Twitter: @usecandorapp
    154 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 57% Small, 33% Medium

What Do G2 Reviewers Say About SurveyGold?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SurveyGold, praising its straightforward interface and simple setup process.
  • Users value the ease of creating unlimited surveys with SurveyGold, appreciating its flexibility and straightforward setup.
  • Users appreciate the ease of conducting surveys with SurveyGold, enhancing their research capabilities and data analysis.
  • Users find the quick setup of SurveyGold extremely easy and intuitive, enhancing their overall experience.
  • Users find the setup ease of SurveyGold exceptional, appreciating its straightforward interface and intuitive design.
Cons
  • Users find the distribution process cumbersome and experience issues with mobile usability and interface design.
  • Users feel that SurveyGold suffers from an outdated design, affecting usability and overall navigation experience.
  • Users find the difficult setup of SurveyGold challenging, especially due to pricing plans and limited features in the free version.
  • Users find SurveyGold to be expensive, especially due to limited features in the free version and high subscription costs.
  • Users find the limited design choices for mobile surveys restricts their ability to create appealing surveys.

What Are Recent G2 Reviews of SurveyGold?

What Are G2 Users Discussing About SurveyGold?

CustomerHero

We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better.

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate CustomerHero?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind CustomerHero?

  • Seller: CustomerHero
  • Year Founded: 2006
  • HQ Location: Warsaw
  • Twitter: @StartquestionHQ
    72 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 32% Medium

What Are Recent G2 Reviews of CustomerHero?

What Are G2 Users Discussing About CustomerHero?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025