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SimpleFeedback

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4.2 out of 5 stars

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SimpleFeedback Reviews & Product Details

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SimpleFeedback Reviews (26)

Reviews

SimpleFeedback Reviews (26)

4.2
26 reviews

Pros & Cons

Generated from real user reviews
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Ajinkya K.
AK
Graduate Assistant
Small-Business (50 or fewer emp.)
"help startups and SMBs drive rapid growth and customer engagement."
What do you like best about SimpleFeedback?

It allows users to discuss pros and cons with developer and help developer to build software which is more convenient to its customer and likewise it also generates extra income. Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

It would be better if we could just have MCQ type feedback surveys and not the lengthy form of writing... Review collected by and hosted on G2.com.

mahmood a.
MA
Customer Service Specialist
Banking
Enterprise (> 1000 emp.)
"Knowledge Exchange"
What do you like best about SimpleFeedback?

SimpleFeedback is cloud-based customer engagement to help businesses like your succeed and great customer service going that extra mile. Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

SimpleFeedback software can be disliked for several reasons. including limitations in customization, difficulty in analyzing data, and potential for user fatigue. Review collected by and hosted on G2.com.

Chelsea S.
CS
Customer Service Rep
Mid-Market (51-1000 emp.)
"Absolutely amazing!!!"
What do you like best about SimpleFeedback?

I like the fact that i super helpful and I always find everything that I need! Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

There's nothing I dislike about Simple Feedback. Review collected by and hosted on G2.com.

Rachid A.
RA
"Simple and Fast, but More Customization Would Be Ideal"
What do you like best about SimpleFeedback?

I appreciate the intuitive interface of SimpleFeedback, which is simple, fast, and efficient for collecting customer feedback. The easy integration with other tools like Google Sheets and Slack is a major advantage, as is the guided process, which facilitates setup without the need for external assistance. I like the automatic collection of feedback, the detailed analysis of customer feedback, and the ability to generate customized reports that speed up decision-making and improve customer satisfaction. The reliability of the service and responsive customer support further enhance my positive experience. Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

I would like to see more customization options to better tailor the tool to the specific needs of each user. Review collected by and hosted on G2.com.

Bushra k.
BK
Internal process Auditor
Small-Business (50 or fewer emp.)
"Best software"
What do you like best about SimpleFeedback?

It is a user friendly software and very fast Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

Nothing as such, its easy to use so no comments Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Simplicity"
What do you like best about SimpleFeedback?

The simplefeedback provides a good platform for collecting feedbacks and forms with various features to get a instant sight for our sales. It supports mostly all the available devices. The Dashboard is also quite helpful. Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

Glitches can be avoided and sampling issues can be resolved which might help in getting much accurate results. Review collected by and hosted on G2.com.

john n.
JN
Marketing consultant
Small-Business (50 or fewer emp.)
"Reviews and product information from SimpleFeedback"
What do you like best about SimpleFeedback?

The simplest and most effective application for collecting and hearing our customers' opinions and comments.

It is straightforward to find areas for development and raise client happiness. Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

It does not operate on mobile devices, including Android and iPhone. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise (> 1000 emp.)
"Simplefeedback is quite simple"
What do you like best about SimpleFeedback?

Quite simple in user experiences and helps to build customer relationship Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

Does not work on mobile devices so it doesn't work on Android or iPhone Review collected by and hosted on G2.com.

Murpy S.
MS
Game Programmer
Small-Business (50 or fewer emp.)
"Easy to get a feedback"
What do you like best about SimpleFeedback?

This app offers a 15-day free trial, so we can enjoy it before we are sure to first, and this apps have report system, so i can make daily/monthly report easly Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

This application does not support localization. For users who do not speak fluent English, it will be a little difficult Review collected by and hosted on G2.com.

MM
Financial Advisor
Small-Business (50 or fewer emp.)
"Simple Feedback - Good clean survey, wish they had better tracking of progress"
What do you like best about SimpleFeedback?

As the name describes, simple feedback is a fairly simple way to upload and get results for a survey. It doesn't take too long to set up and I did not run into any major mechanical issues whatsoever. Simple is best... KISS keep it simple stupid! Review collected by and hosted on G2.com.

What do you dislike about SimpleFeedback?

I don't particularly appreciate how it can be unclear at times how close/far along you are to finishing the survey. I believe people care most about how much time a survey is going to last. Too long / too short without knowing really how much more makes them want to quit more easily. Review collected by and hosted on G2.com.

Pricing

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SimpleFeedback Features
Survey Builder
Question Types
Templates
Branching/Skip Logic
Branding
Multimedia Support
Reporting & Analytics
BI Tools Integration
Data Exporting
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SimpleFeedback
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