--- title: Refiner Reviews meta_title: 'Refiner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Refiner works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 25 scale: '5' date_modified: '2026-06-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Refiner Reviews **Vendor:** Refiner SASU **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.6/5.0 **Total Reviews:** 25 ## About Refiner In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention. ## Refiner Pros & Cons **What users like:** - Users appreciate the **ease of use** of Refiner, finding setup and survey creation quick and intuitive. (8 reviews) - Users highlight the **easy integrations** of Refiner, appreciating quick setups and seamless functionality with other tools. (6 reviews) - Users find the **setup process easy** , requiring just minimal time and effort to integrate Refiner seamlessly. (6 reviews) - Users appreciate the **hassle-free setup** of Refiner, allowing quick integration and efficient use in their applications. (5 reviews) - Users appreciate the **customization options** of Refiner, enabling brand-aligned surveys and efficient feedback collection. (3 reviews) - Users love the **seamless integrations** of Refiner, enhancing workflow efficiency and optimizing feedback collection effortlessly. (3 reviews) - Users admire the **intuitive interface** of Refiner, noting its user-friendly design and ease of survey setup. (3 reviews) - Templates (3 reviews) - Time-saving (3 reviews) - User Interface (3 reviews) **What users dislike:** - Users find **limitations in content customization** and face restrictions on live surveys requiring additional purchases for more features. (2 reviews) - Users note the **limited customization** of Refiner, expressing the need for better content and dashboard features. (2 reviews) - Users find the **survey limitations** cumbersome, requiring separate setups and limiting live surveys for complex products. (2 reviews) - Users find some **complexity in advanced options** , requiring technical knowledge for full utilization of Refiner. (1 reviews) - Users feel the **dashboard UX is lacking** , with limited customization options affecting overall usability. (1 reviews) - Integration Difficulty (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Users feel that the **lack of guest access in Draft mode** limits collaboration opportunities with non-account holders. (1 reviews) - Users report **poor customer support** when encountering issues, leading to frustration and unresolved problems. (1 reviews) ## Refiner Reviews ### 1. Simple, Effective for Small Teams, Needs Web Survey Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Matej Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Refiner?** I use Refiner to create in-app mini surveys for our Atlassian Marketplace app, and sometimes for in-app announcements or web surveys. I appreciate that it helps us understand our users better and establishes a quick, effective communication channel between us and them. I like that it feels pretty simple and lightweight. It's also nice to be able to make basic design adjustments, ensuring that the in-app pop-ups don't look out of place. **What do you dislike about Refiner?** I'm not really convinced about creating more sophisticated web surveys with Refiner. It lacks the necessary settings and options when compared to Startquestion or Typeform. Also, organizing surveys into folders could be better, but that's a minor issue. More logic flow options, hiding or showing questions or complete sections of questions based on previous answers, and frankly, a better UI as well. More types of questions could also be useful. **What problems is Refiner solving and how is that benefiting you?** Refiner helps us understand our users better and creates a quick communication channel by facilitating in-app mini surveys for our app. **Official Response from Moritz Dausinger:** > Thank you so much for the thorough review, Matej! I'm happy to hear that our in-app surveys help you better understand your users in a simple and on-brand way. It's also great to hear that you're using Refiner for in-app announcements. And yes, you're absolutely right - we specialize in "micro surveys" and should continue improving our offering for more complex, long-form surveys. ### 2. Effortless Feedback Collection Boosted App Ratings **Rating:** 4.5/5.0 stars **Reviewed by:** Yusuf . **Reviewed Date:** November 13, 2025 **What do you like best about Refiner?** I love using Refiner to collect quick in-app feedback, as it significantly aids in understanding what users need. Its effective feedback collection has helped identify issues that were impacting my app's Google Play ratings negatively, and by allowing me to gather structured feedback through in-app surveys, I was able to address these key issues, resulting in improved ratings. I appreciate how easy it is to build in-app surveys and trigger them at the right moment, enhancing the feedback process. The response analytics feature in Refiner is incredibly helpful; it allows me to quickly identify patterns in user feedback, enabling quicker decision-making. Additionally, the initial setup of Refiner was hassle-free. I only needed to add Refiner's SDK with a single line and an API key to both my iOS and Android apps. Lastly, after switching from a simple in-house feedback form to Refiner, I've found it to be a more powerful tool that saves me a lot of time. I consistently recommend Refiner to my developer friends, rating it a 9.9 out of 10. **What do you dislike about Refiner?** nope **What problems is Refiner solving and how is that benefiting you?** I use Refiner to collect in-app feedback, identify causes of low ratings, and make improvements, benefiting from easy survey creation and insightful analytics. **Official Response from Moritz Dausinger:** > Thank you so much for this amazing review! Great to hear that our mobile in-app surveys are helping you understand your users better and even boost your Google Play ratings. Thanks again for taking the time to share your experience; we truly appreciate it! 💙 ### 3. Intuitive and quick to start with **Rating:** 4.5/5.0 stars **Reviewed by:** Dianne d. | Business Analist, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Refiner?** Refiner is a great tool that’s easy to set up with a smooth onboarding checklist. It’s affordable, intuitive, and supported by a very friendly customer service team. The ready-to-use templates and flexible survey options make it simple to get started, while integrations with Teams and email work seamlessly. Data collection is powerful, dashboards look great, and AI translations make running multilingual surveys effortless. Overall, Refiner combines ease of use with strong features. We highly recommended it! **What do you dislike about Refiner?** Surveys need to be set up separately for each app, which can be time-consuming. A centralized way to deploy across multiple apps at once would be a big improvement. **What problems is Refiner solving and how is that benefiting you?** Refiner makes it easy to collect and understand user feedback. The intuitive setup, ready-to-use templates, and smooth integrations save us time. **Official Response from Moritz Dausinger:** > Thank you so much for your kind words! We’re thrilled to hear that surveys and integrations were easy to setup and that our support team could help along the way. Also great to hear that you our AI assisted translation feature was of help. We'll definitely look into how we can make deploying surveys across multiple apps more easy. ### 4. Very satisfied with Refiner! **Rating:** 4.5/5.0 stars **Reviewed by:** Francois V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Refiner?** Refiner is extremely easy to set up and use, with a very intuitive interface that makes survey creation simple. I especially appreciate the flexibility in customizing surveys to match our branding and the wide variety of templates available. The integration options with other tools are seamless, which saves us a lot of time in managing feedback. The reporting and analytics are clear and actionable, helping us understand customer sentiment and make informed decisions **What do you dislike about Refiner?** Overall, there is very little to dislike. Some of the advanced customization features require a bit of technical knowledge, which might be challenging for less experienced users. I would also love to see even more built-in integrations with third-party tools. However, these are minor points compared to the overall value it provides. **What problems is Refiner solving and how is that benefiting you?** Refiner helps us capture structured customer feedback at the right time and place, without interrupting the user journey. Before using it, gathering insights required manual follow-ups and scattered tools, which slowed down decision-making. Now, we can quickly identify customer needs, measure satisfaction, and track product improvements with reliable data. This has not only saved us significant time but also improved the quality of our decisions, leading to better product adoption and stronger customer relationships. **Official Response from Moritz Dausinger:** > Thank you so much for your review and the kind words François! We are super happy to hear that the setup was straightforward and that you were able to streamline your customer feedback collection process with Refiner. ### 5. Advanced Yet User-Friendly for SaaS NPS Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Damian W. **Reviewed Date:** November 28, 2025 **What do you like best about Refiner?** I really appreciate that Refiner is a very advanced tool. It allows me to track a variety of crucial indicators specific to SaaS, which is invaluable for gaining detailed insights into our business metrics. Despite its sophisticated capabilities, I love how easy it is to integrate Refiner with our app, ensuring that I can set it up on production quickly without any hassle. The initial setup was very straightforward. Everything about the tool works perfectly, which is why I confidently gave it a recommendation score of 10 out of 10. **What do you dislike about Refiner?** none **What problems is Refiner solving and how is that benefiting you?** I use Refiner to collect valuable customer feedback. It's advanced for tracking crucial SaaS indicators and easy to integrate, allowing quick setup. **Official Response from Moritz Dausinger:** > Thank you so much for the great review! I’m glad to hear that our in-app surveys are providing you with a lot of valuable insights. ### 6. Great for creating in-app surveys, a little bit harder for multi-language **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Refiner?** We like it's survey customization abilities, targeting (you can target based on audience segment or based on whether they viewed other surveys), We use it for all our in product surveys, so in terms of basic functionality it's great for us! **What do you dislike about Refiner?** Hardest to work with is when you do questionnaires in multiple languages. It has translation functionality, but when for example you change something in your original text, it can easily wipe out all translations without you noticing. And also if you already have list of translations prepared, hard to add them in masse, we forced to do that one-by-one in line. Finally recently we've started to get updates from the Refiner, which if you are in the middle of creating a survey, reload the page and wipe unsaved results. Could be dealt with though if one saves frequently. **What problems is Refiner solving and how is that benefiting you?** Refiner helps us to collect information on needs and opinions of users ### 7. Great tool for in-app surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael B. | Chief Product Officer (CPO) / SaaS Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Refiner?** Excellent interface and survey creation workflow, with extensive visual customization options. Robust features for user segmentation and survey triggering rules. The abundance of quick-start options and pre-built survey templates streamlines usability. It's a stable and reliable tool that operates without issues. On the few occasions I required assistance, I received very prompt and comprehensive support. **What do you dislike about Refiner?** It can become somewhat challenging to manage multiple distinct surveys for the same audience and within the same application, particularly when maintaining separate cadences to prevent user disruption. However, this is specific to our situation. **What problems is Refiner solving and how is that benefiting you?** We have a SaaS application and utilize Refiner to periodically send NPS and Star Rating satisfaction surveys. We are able to monitor our customers' satisfaction in real-time and take proactive actions daily when we observe an issue. Our clients appreciate Refiner's discreet nature, and the level of customization for each survey allows us to analyze different aspects of satisfaction. ### 8. The ROI on Refiner is second to none **Rating:** 5.0/5.0 stars **Reviewed by:** Justin B. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Refiner?** At Thriday we have a robust customer listening program, Refiner is integral to this. It's extremely easy to set up and is integrated with our data stack, including Segment and Amplitude, so insights are always just a click away. Customer support is great and the product continues to improve. Once it's set up, it's set and forget, even though the data and insights flow in by the minute. **What do you dislike about Refiner?** I would like a bulk edit function that allows me to update common attributes of multiple surveys at once, or macros that are common across multiple surveys. This is small, but sometimes it would save me from updating multiple surveys. **What problems is Refiner solving and how is that benefiting you?** Refiner is the feedback loop between the customer and Thriday. In a way, it helps solve almost all problems because we know exactly what's working and what's not based on real-time customer feedback. ### 9. Best survey experience for modern teams **Rating:** 5.0/5.0 stars **Reviewed by:** Livestorm T. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Refiner?** I loved the initial setup and ease of use. On my recurring usage, I particularly love the integration with Segment which is far ahead of the competing solutions I had tested. I've rarely needed support, but when I did, I received answers almost immediately and never got stuck. I also enjoy how all my team (and really, entire company) has adopted the tool with no hassle. **What do you dislike about Refiner?** The condition-based logic for complex surveys is a bit hard to use. It's really something to use as a last resort but we try to not leverage it too much and keep our surveys simple. **What problems is Refiner solving and how is that benefiting you?** Refiner allows to gather insights about our users and send this data to all our tools (product, marketing) through Segment. **Official Response from Moritz Dausinger:** > Thank you so much for your ongoing support and helpful feedback!! We are super happy to have you as a loyal long time customer. ### 10. Easy to use and does the job well. **Rating:** 4.5/5.0 stars **Reviewed by:** Pico R. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Refiner?** Easy to set-up and configure surveys, many different options which allow you to really target and focus to get valuable feedback from users. **What do you dislike about Refiner?** Would love some more flexibility and allowance in custom dashboarding, limited charts and multiple charts are locked to specific survey types. **What problems is Refiner solving and how is that benefiting you?** It allows us to gather feedback from users which we would have otherwise not have heard of, which allows us to adopt our product and service offering to cater to their needs better. **Official Response from Moritz Dausinger:** > Thank you for your feedback! We’re happy to hear Refiner makes it easy to set up surveys and collect valuable insights from your users. You’re absolutely right about dashboard flexibility and we've just added some improvements to make it easier to gather and filter from different surveys. ### 11. Good tool for collecting feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Todd G. | CTO and Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Refiner?** Refiner is great for collecting user feedback via in-app and email methods. It's got well-maintained mobile app SDKs and it integrates with our customer data platform, Segment, which makes the initial integration very quick and easy. **What do you dislike about Refiner?** I wish you were able to run incentivized email surveys **What problems is Refiner solving and how is that benefiting you?** It allows us to collected feedback on specific features with our apps as well as to collect general product feedback such as Net Promoter Score **Official Response from Moritz Dausinger:** > Thank you so much for your feedback! Happy to hear that our Mobile SDKs and the integration with your CDP are working seamlessly and as expected. ### 12. Refiner helped us understand what our customer really want **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandru A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Refiner?** It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation was very simple and fast and the interface is easy to use. We especially enjoy the Slack integration. **What do you dislike about Refiner?** Not something specific, but I'd probably like some kind of automated summary of negative and positive comments. **What problems is Refiner solving and how is that benefiting you?** NPS scoring and identifying detractors to see their complaints. **Official Response from Moritz Dausinger:** > Thank you so much for your review Alexandru! We are thrilled to hear that you were able to collect unique and valuable insights with our surveys. And thanks for the kind words about the ease of use. We recently added Daily/Weekly/Monthly Digests to Refiner. Very soon, these digests will also include additional information next to basic stats. ### 13. Best survey software I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Refiner?** The UI and vast amount of different surveys and integrations is amazing. It's super simple that anyone from the business can easily use and setup surveys. **What do you dislike about Refiner?** I think Draft mode should be able to be used with people who don't have an account. **What problems is Refiner solving and how is that benefiting you?** Getting feedback on our new features as well as our customer feedback on our services. **Official Response from Moritz Dausinger:** > Thank you for the amazing feedback! We're happy to hear that setting up surveys and integrations was easy. And it's really great to hear that the whole team adopted Refiner to gather valuable feedback on features and services - that's the way to go and the reason why we offer unlimited seats on all plans. Thanks for the suggestion about Draft mode, we’ll look into this very soon. ### 14. Zero Party data collection made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick F. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Refiner?** Fast and easy set-up and API to relevant CDPs e.g. Rudderstack. We are using Refiner on a daily basis. Feedback from the team is great and fast as well. **What do you dislike about Refiner?** limited design opportunities. There could be more options to intrgrate suvereys more natively. **What problems is Refiner solving and how is that benefiting you?** we are collecting zero party data with Refiner and extending the user data on profile level with API to Rudderstack ### 15. Great & simple tool for feedback! **Rating:** 4.0/5.0 stars **Reviewed by:** Felix H. | Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Refiner?** It's very easy to use, integrate and launch surveys with refiner. Already provided amazing feedback. **What do you dislike about Refiner?** Sometimes the design of the boxes and options could be a bit better. **What problems is Refiner solving and how is that benefiting you?** Get feedback fast **Official Response from Moritz Dausinger:** > Thank you for sharing your experience! Your input on design is much appreciated and we'll look into this soon. 🙏 ### 16. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Refiner?** Very easy to use Plug in to your tools with many integrations **What do you dislike about Refiner?** emails campains are quite limited, and not much benefits from going through refiner for those **What problems is Refiner solving and how is that benefiting you?** Allows use to issue mass surveys, targeted, within our app. ### 17. Great Tool for User Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** R S. | Cyber security, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Refiner?** It’s easy to set up with JS or npm, and the customizable survey widgets look great without feeling intrusive. The ready-made templates like NPS and CSAT are a time-saver, and you can create custom ones too. **What do you dislike about Refiner?** It would be nice if it had more automation options for advanced use cases, but it works well for most scenarios. **What problems is Refiner solving and how is that benefiting you?** It’s made it simple to collect and organize feedback from specific user segments. The clear dashboard helps us act on the insights quickly to improve our product. ### 18. Refiner Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Refiner?** Very simple UI/UX, easy to configure surveys **What do you dislike about Refiner?** The report charts could be more customizable **What problems is Refiner solving and how is that benefiting you?** Collecting feedback from our end users easily **Official Response from Moritz Dausinger:** > Thank you so much for this review. We've recently added some improvements to our reporting dashboard and will add more customization options soon. Thank you for your feedback here! ### 19. Amazing tool for surveys **Rating:** 5.0/5.0 stars **Reviewed by:** matias d. | CRM & Lifecycle Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Refiner?** It's a really easy to use tool, that can be integrated quickly with 24/7 top of the line support. **What do you dislike about Refiner?** It lacks some content customization and automation features. **What problems is Refiner solving and how is that benefiting you?** It helps us get user insights from selected segments with native features integrated with our app. ### 20. New Age Feedback Form **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Refiner?** Cool features. Customizable design & targeting option **What do you dislike about Refiner?** Nothing as such. Features are quite promising **What problems is Refiner solving and how is that benefiting you?** I am trying to profile the users who are signing up for my product. With refiner I will be able to profile high qualify users ### 21. Good tool for Survey building **Rating:** 3.5/5.0 stars **Reviewed by:** Matias D. | Lifecycle Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Refiner?** It is easy to use and has a lot of integrations with other apps & email embedding posibilities. **What do you dislike about Refiner?** It could have better customer support when facing trouble. **What problems is Refiner solving and how is that benefiting you?** It has a simple interface to create multiple types of survesy which can be used to get specific insights on our consumers or just get an NPS. ### 22. Good for fast surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Refiner?** it has a cool flow from the user side, so surveys are more friendly. The Way you see the data after the responses it's also super easy to use vs other tools **What do you dislike about Refiner?** Short limit of live surveys, so if you have a product with multiple features, you'd need to buy a package **What problems is Refiner solving and how is that benefiting you?** Have good user feedback to improve our product and understand our customers better ### 23. In-app surveys for SaaS **Rating:** 4.5/5.0 stars **Reviewed by:** Kent O. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Refiner?** Create and publish surveys in your app in a few minutes. **What do you dislike about Refiner?** Dashboards could have better UX. Customization remains limited. **What problems is Refiner solving and how is that benefiting you?** Refiner lets you create a survey and publish it in the app while allowing you to select segments of clients for better targeting. ### 24. Beautiful in-app survey widgets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2020 **What do you like best about Refiner?** The app is easy to install (npm or JS code snippet) and the survey widgets look beautiful and are fully customizable. Comes with templates/out-of-the-box surveys like NPS, CEST or CSAT, but you can create your own questions as well. **What do you dislike about Refiner?** No real downside if you're a small or mid-sized company, the features are more than enough. **Recommendations to others considering Refiner:** If you don't have a WP website and you're not a developer, the easiest way to add the code to your website is through GTM. **What problems is Refiner solving and how is that benefiting you?** Gather customer feedback and visualize the data with a simple dashboard. ### 25. Cool software to do an in-app NPS **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Refiner?** It's really nice that you can define a segment of users which surveys are targeted based on your own properties. **What do you dislike about Refiner?** I haven't found any things that I dislike yet. **What problems is Refiner solving and how is that benefiting you?** We are using Refiner to measure the NPS score across our customers, and using webhooks to automate the reviewing process. ## Refiner Discussions - [What is Refiner used for?](https://www.g2.com/discussions/what-is-refiner-used-for) - [View Refiner pricing details and edition comparison](https://www.g2.com/products/refiner/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+04%3A00%3A26+-0500&secure%5Bsession_id%5D=39572a28-728e-40c5-8990-c0870df3ffc9&secure%5Btoken%5D=42b9f37b5a9742db722de4d8cb793381a93ded293adc2dde0aed038131e5e52b&format=llm_user) ## Refiner Integrations - [Customer.io](https://www.g2.com/products/customer-io/reviews) ## Refiner Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Multilanguage Support - Multiple Branding Support **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Refiner Alternatives - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,209 reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - 4.7/5.0 (1,587 reviews)