SimpleFeedback

27 reviews

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services. Key Features and Functionality: - No Registration Required: Users can create feedback pages without the need for registration or login, streamlining the setup process. - Customizable Feedback Forms: The platform offers a feedback form designer with various customization options, allowing businesses to tailor forms to their specific needs. - Unique Links for Management and Sharing: Upon creating a feedback page, users receive two unique links: an admin link for managing feedback and a public link to share with others. - Feedback Moderation: Businesses can moderate feedback submissions to ensure quality and relevance. - User-Friendly Interface: The intuitive interface simplifies the process of collecting and managing feedback. - Privacy and Security: SimpleFeedback prioritizes user privacy by not tracking or storing personal information beyond what is explicitly provided. Feedback pages are accessible only to those with the unique links. Primary Value and Solutions Provided: SimpleFeedback addresses the need for an efficient and straightforward method for businesses to gather and manage customer feedback. By offering customizable and easily integrable feedback forms without the requirement for user registration, it lowers the barrier for customer engagement. The platform's real-time analytics and moderation capabilities enable businesses to promptly respond to user input, leading to improved customer satisfaction and product development. Additionally, its emphasis on privacy and security ensures that user data is handled responsibly, fostering trust between businesses and their customers.