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G2 recognized Refiner
Refiner

By Refiner SASU

4.6 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Refiner?

Refiner Pricing Overview

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Refiner Pricing Reviews

(2)
Alexandru A.
AA
CEO
Small-Business (50 or fewer emp.)
"Refiner helped us understand what our customer really want"
What do you like best about Refiner?

It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation was very simple and fast and the interface is easy to use. We especially enjoy the Slack integration. Review collected by and hosted on G2.com.

What do you dislike about Refiner?

Not something specific, but I'd probably like some kind of automated summary of negative and positive comments. Review collected by and hosted on G2.com.

Response from Moritz Dausinger of Refiner

Thank you so much for your review Alexandru! We are thrilled to hear that you were able to collect unique and valuable insights with our surveys. And thanks for the kind words about the ease of use.

We recently added Daily/Weekly/Monthly Digests to Refiner. Very soon, these digests will also include additional information next to basic stats.

See how Refiner improved
Yusuf .
Y
"Effortless Feedback Collection Boosted App Ratings"
What do you like best about Refiner?

I love using Refiner to collect quick in-app feedback, as it significantly aids in understanding what users need. Its effective feedback collection has helped identify issues that were impacting my app's Google Play ratings negatively, and by allowing me to gather structured feedback through in-app surveys, I was able to address these key issues, resulting in improved ratings. I appreciate how easy it is to build in-app surveys and trigger them at the right moment, enhancing the feedback process. The response analytics feature in Refiner is incredibly helpful; it allows me to quickly identify patterns in user feedback, enabling quicker decision-making. Additionally, the initial setup of Refiner was hassle-free. I only needed to add Refiner's SDK with a single line and an API key to both my iOS and Android apps. Lastly, after switching from a simple in-house feedback form to Refiner, I've found it to be a more powerful tool that saves me a lot of time. I consistently recommend Refiner to my developer friends, rating it a 9.9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Refiner?

nope Review collected by and hosted on G2.com.

Response from Moritz Dausinger of Refiner

Thank you so much for this amazing review! Great to hear that our mobile in-app surveys are helping you understand your users better and even boost your Google Play ratings. Thanks again for taking the time to share your experience; we truly appreciate it! 💙

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Refiner
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