Refiner Pricing Overview

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Free Trial

Per Month

Free

Essentials

Starting at $79.00

Per Month

Ideal for startups looking to close the customer feedback loop with on-brand microsurveys

Growth

Starting at $199.00

Per Month

Ideal for companies looking to drive growth with perfectly timed & personalized survey campaigns

Enterprise

Our pricing is based on the volume of monthly active users (MAU). All plans include unlimited survey responses. Some premium features are only available on higher tier plans.

Pricing information for Refiner is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Refiner must be conducted with the seller.

Pricing information was last updated on June 27, 2025

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Refiner Pricing Reviews

(2)

Alexandru A.

CEO

Small-Business (50 or fewer emp.)

6/13/2025

"Refiner helped us understand what our customer really want"

5/5

What do you like best about Refiner?

It's a simple, but effective means to understand what our customers like and dislike about their experience with our service. The implementation was very simple and fast and the interface is easy to use. We especially enjoy the Slack integration. Review collected by and hosted on G2.com.

What do you dislike about Refiner?

Not something specific, but I'd probably like some kind of automated summary of negative and positive comments. Review collected by and hosted on G2.com.

Response from Moritz Dausinger of Refiner

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Thank you so much for your review Alexandru! We are thrilled to hear that you were able to collect unique and valuable insights with our surveys. And thanks for the kind words about the ease of use.

We recently added Daily/Weekly/Monthly Digests to Refiner. Very soon, these digests will also include additional information next to basic stats.

See how Refiner improved

Matej Z.

Small-Business (50 or fewer emp.)

4/8/2026

"Simple, Effective for Small Teams, Needs Web Survey Improvements"

3.5/5

What do you like best about Refiner?

I use Refiner to create in-app mini surveys for our Atlassian Marketplace app, and sometimes for in-app announcements or web surveys. I appreciate that it helps us understand our users better and establishes a quick, effective communication channel between us and them. I like that it feels pretty simple and lightweight. It's also nice to be able to make basic design adjustments, ensuring that the in-app pop-ups don't look out of place. Review collected by and hosted on G2.com.

What do you dislike about Refiner?

I'm not really convinced about creating more sophisticated web surveys with Refiner. It lacks the necessary settings and options when compared to Startquestion or Typeform. Also, organizing surveys into folders could be better, but that's a minor issue. More logic flow options, hiding or showing questions or complete sections of questions based on previous answers, and frankly, a better UI as well. More types of questions could also be useful. Review collected by and hosted on G2.com.

Response from Moritz Dausinger of Refiner

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Thank you so much for the thorough review, Matej! I'm happy to hear that our in-app surveys help you better understand your users in a simple and on-brand way. It's also great to hear that you're using Refiner for in-app announcements. And yes, you're absolutely right - we specialize in "micro surveys" and should continue improving our offering for more complex, long-form surveys.