# eSurvey Reviews **Vendor:** eSurvey **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 137 ## About eSurvey eSurvey is a comprehensive survey software solution designed to facilitate the creation, distribution, and analysis of surveys across multiple platforms, including web, mobile devices, telephone, and paper questionnaires. It caters to a wide range of research needs, from simple polls to complex, mixed-mode surveys, making it suitable for market research, public opinion polling, and employee satisfaction assessments. Key Features and Functionality: - Multi-Platform Support: Conduct surveys via web, mobile devices (Android smartphones and tablets), telephone, and paper, allowing flexibility in data collection methods. - Advanced Questionnaire Logic: Implement sophisticated logic instructions, such as branching, randomization of questions and answer choices, piping, and consistency checks, to enhance survey flow and data quality. - Voice Capture Module: Record respondents' answers in their own voices, facilitating the collection of qualitative data and richer insights. - Comprehensive Reporting Tools: Generate results in various formats, including tables, charts, and text, with customizable reports that can be printed, uploaded online, or exported to word processors, spreadsheets, or statistical programs like SPSS. - Multilingual Support: Conduct surveys in multiple languages, including those using non-Roman characters, to reach a diverse respondent base. Primary Value and User Solutions: eSurvey addresses the need for a versatile and efficient survey tool that adapts to various data collection methods and research requirements. By offering advanced features like complex logic, voice capture, and robust reporting capabilities, it enables organizations to gather accurate and meaningful data. Its support for multiple languages and platforms ensures accessibility and inclusivity, making it an ideal solution for businesses and researchers aiming to understand and engage with diverse audiences effectively. ## eSurvey Pros & Cons **What users like:** - Users love the **ease of use** of eSurvey, enjoying intuitive features that enhance their business operations. (22 reviews) - Users find eSurvey to be **simple and user-friendly** , making option selection and question answering effortless. (10 reviews) - Users find eSurvey **incredibly helpful** for business growth, offering easy setup, customization, and valuable feedback features. (7 reviews) - Users appreciate the **ease of creation** in eSurvey, finding it user-friendly and straightforward for survey management. (6 reviews) - Users find the **setup process extremely easy** , allowing for quick and efficient survey creation. (6 reviews) - Users love the **intuitive design** of eSurvey, making survey creation and analysis effortless and accessible for everyone. (5 reviews) - Efficiency (4 reviews) - Users value the **customization features** of eSurvey, enabling tailored surveys for various audiences and actionable insights. (3 reviews) - Users appreciate the **ease of use in feedback management** provided by eSurvey, allowing for efficient data collection. (3 reviews) - Quick Setup (3 reviews) **What users dislike:** - Users express dissatisfaction with **limited data analysis** features in eSurvey, wishing for enhanced automation and better visualization. (4 reviews) - Users find eSurvey's **outdated design** limiting, wishing for more modern templates and improved graphics for better engagement. (4 reviews) - Users find the **incentives low** and experience slowness with large surveys, highlighting areas for improvement. (4 reviews) - Users find the **data visualization options limited** , needing more flexibility and customization for better insights. (3 reviews) - Users find the **limited customization options** in eSurvey restrict their ability to create personalized surveys effectively. (3 reviews) - Users desire improved **integration features** in eSurvey, indicating current limitations in connecting with other tools. (2 reviews) - Limited Templates (2 reviews) - Not User-Friendly (2 reviews) - Poor Reporting (2 reviews) - Dependency Issues (1 reviews) ## eSurvey Reviews ### 1. Flexible survey tool that handles more complex research than most **Rating:** 4.0/5.0 stars **Reviewed by:** Mark E. | CEO of GreenLeaf Accounting Group, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about eSurvey?** What stood out to me with eSurvey is how flexible it is once you get past the basics. At GreenLeaf, we use it mainly for client feedback and occasional internal surveys, and the ability to mix different collection methods web and mobile mostly for us has been genuinely useful. The logic options are strong compared to other tools I’ve tried—things like branching and answer piping make it possible to ask more relevant questions instead of forcing everyone through the same flow. I also like the reporting side. Exporting data into formats we can actually use in our analysis workflow especially spreadsheets saves time, and the structure is clean enough that we don’t spend hours reworking it. **What do you dislike about eSurvey?** The interface isn’t the most intuitive at first. It took some trial and error to fully understand how to set up more advanced surveys, especially when using logic rules. It’s not something you can just jump into and master in an hour. Also, while the reporting is solid, the visual dashboards feel a bit dated and could be easier to customize. For quick executive summaries, we sometimes still reformat results outside the platform. **What problems is eSurvey solving and how is that benefiting you?** Before using eSurvey, collecting structured feedback from clients and staff was inconsistent, and analyzing responses was more manual than it should have been. Now we have a more standardized way to gather insights, whether it’s about service satisfaction or internal process improvements. The biggest benefit is better decision-making—we’re not relying on assumptions as much. For example, we’ve been able to identify specific friction points in our onboarding process and adjust based on actual responses rather than guesswork. It’s also helped us scale feedback collection without adding extra admin overhead, which matters for a growing firm like ours. ### 2. Solid Data Collection, But Don’t Skip the Compliance Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brooks A. | Chief Risk Officer, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about eSurvey?** Coming from a lending and financial risk background at Apex Lending Group, I need survey tools that can handle complex logic without breaking a sweat. eSurvey surprised me with how well it manages branching and piping, which we use heavily for borrower feedback loops and internal compliance checks. The multi platform support is a genuine asset because we still rely on paper questionnaires for certain older borrower demographics, while our younger team members prefer mobile surveys on their Android devices. The voice capture module is something I initially dismissed as a gimmick, but after using it to collect qualitative feedback from our regional loan officers, I see the value. Hearing someone’s tone or hesitation can tell you more than a scaled response ever could. The reporting tools export cleanly to SPSS, which matters when our analytics team runs regression models on borrower satisfaction data. For a mid sized financial services firm, the feature set is surprisingly deep without feeling bloated. **What do you dislike about eSurvey?** Customer support was responsive but often directed us to knowledge base articles we had already read, rather than offering hands on troubleshooting. For a tool that markets itself to enterprise users, I expected a more consultative onboarding experience. **What problems is eSurvey solving and how is that benefiting you?** Our biggest headache before eSurvey was managing fragmented feedback channels. We had paper surveys sitting in branch offices, email based polls that got ignored, and occasional phone interviews that never got standardized. That patchwork approach created compliance risks because we could not reliably demonstrate that we were collecting borrower feedback in a consistent, auditable way. eSurvey gives us one unified platform to design, distribute, and store all survey data. The advanced logic ensures that borrowers only see questions relevant to their specific loan type or situation, which reduces survey fatigue and improves completion rates. For me as Chief Risk Officer, the most important benefit is traceability. I can pull a complete audit trail showing when a survey was sent, how it was completed, and what logic paths were followed. That level of documentation makes our internal audits and regulatory reviews much smoother. We have also started using the voice capture feature for post origination interviews with commercial lending clients, and the qualitative insights have directly shaped how we structure certain loan products. The tool is not perfect, and the implementation requires patience, but for a financial services firm that takes compliance and data integrity seriously, eSurvey delivers where it counts. ### 3. Simple Interface, Needs More Consistent Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Deborah L. | Safety Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about eSurvey?** I use eSurvey to complete surveys quickly and easily, and I appreciate that the surveys are straightforward. The layout is simple to navigate, making it convenient to complete surveys whenever I have free time. It allows me to be productive during small breaks in my day. The setup was very easy, and I find it provides a simple and reliable way to earn extra rewards in my spare time. **What do you dislike about eSurvey?** One area that could be improved is survey qualification, since sometimes I spend time answering initial questions only to find out I don't qualify. It would also be helpful to have more surveys available consistently, especially during slower periods. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to easily complete surveys and share feedback. It offers a simple, reliable way to earn extra rewards during my free time. The straightforward layout and the convenience to use it during breaks make it a productive tool. ### 4. Intuitive Platform, Great for Feedback Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Ravikant Chaurasia C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about eSurvey?** I like how intuitive and user-friendly the eSurvey platform is. The survey builder makes it easy to create professional-looking questionnaires without needing technical expertise, and I appreciate the variety of question types and the ability to customize logic and branching. The real-time reporting and analytics are another feature I really enjoy. Being able to instantly view responses through clear dashboards and export the data when needed saves a lot of time. Overall, the combination of ease of use, flexibility, and strong reporting tools is what stands out to me the most. **What do you dislike about eSurvey?** While eSurvey works well overall, there are a few areas that could be improved. Some of the advanced customization options for survey design and branding feel a bit limited compared to other platforms. Having more flexibility with themes, layout control, and visual customization would be helpful. Additionally, the reporting features are useful, but deeper analytics or more advanced data visualization options would make it even stronger—especially for larger or more complex datasets. I also think the user interface in certain sections could be streamlined to reduce the number of clicks needed to access specific settings. **What problems is eSurvey solving and how is that benefiting you?** eSurvey efficiently solves feedback collection and organization. It centralizes responses, automates data collection, and instantly generates reports, eliminating manual entry and reducing errors. ### 5. Simple, User-Friendly Survey Platform with Built-In Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Nikhil V. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about eSurvey?** I am using this survey platform last 2 years, it is very simple and user friendly UI. Easy for me to create as well as manage surveys forms very quickly. It has inbuilt analytics and reporting feature that helps in understanding customer feedback easily. It is time saving solution and ensure smooth productivity. **What do you dislike about eSurvey?** It is not suitable for large surveys because I feel the slowness. More customization options needs to be added for better data analysis and reporting. **What problems is eSurvey solving and how is that benefiting you?** This platform gives me the structured survey data that is easy for us to understand the customer insights. It helps in improves our enterprise decisions as well as customer satisfaction. ### 6. Streamlined Global Surveys with Customization and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Ashlynn W. **Reviewed Date:** January 31, 2026 **What do you like best about eSurvey?** I appreciate eSurvey's Global Template Library and the Granular Regional Customization Permissions features. As a Global Admin, I can build master templates in eSurvey’s admin portal for all core survey types, ensuring consistency in core questions, answer scales, and global branding elements. It's incredibly valuable for maintaining standardized, yet regionally relevant surveys without having to create separate ones for each market. Additionally, the initial setup of eSurvey was exceptionally straightforward, which was a big plus for me. **What do you dislike about eSurvey?** I don't like that there's no native sync with global customer service tools like Zendesk. Post-support CSAT survey responses don't auto-populate in Zendesk tickets for EU/US/APAC, which means customer service agents have to switch between tools to see a customer's feedback history. This breaks the seamless cross-border CX loop. I'd really appreciate it if they could build native, real-time bi-directional integrations with top enterprise tools like Salesforce, HubSpot, Tableau, Power BI, and Zendesk. Launching a custom REST API with pre-built connectors for in-house global tools would also be great. A live API feed for analytics would eliminate the need for static CSV exports and enable real-time global data dashboards. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey for global market research and internal feedback, solving issues of siloed survey data and regulatory risk. It allows for standardized and localized surveys, maintaining regional relevance without having to create separate surveys for each market. ### 7. G2 platform eSurvey **Rating:** 5.0/5.0 stars **Reviewed by:** Florence N. | Contract Technical Writer, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2026 **What do you like best about eSurvey?** This is a great way to gain insights into how G2 presents its various products, as well as to learn how to enhance most eHelp responses that might not be immediately clear to the average user. **What do you dislike about eSurvey?** There isn't a dedicated person to communicate with, which makes the experience less personal. Additionally, the responses are not delivered in real time, so it's uncertain when you will receive an answer. **What problems is eSurvey solving and how is that benefiting you?** In my Project Volt in Handshake usage I am able to get real-time responses. Data entry errors are eliminated, resulting in higher accuracy. eSurvey enables me to reach a broader audience by utilizing internet access, and it also makes analyzing information more feasible. ### 8. Simple and Practical Tool for Workplace Surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Rodrigo M. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about eSurvey?** I use eSurvey at work to create internal surveys and gather feedback from both customers and employees. It’s easy to build surveys, tailor the questions, and share them via a link or email. The reporting tools are clear and straightforward, which makes it simple to review the results and export the data for further analysis. **What do you dislike about eSurvey?** The interface feels a bit dated, and some of the more advanced customization options are limited. It would be helpful to have more modern templates, along with deeper built-in analytics, so I don’t have to rely on external tools. **What problems is eSurvey solving and how is that benefiting you?** Solves the challenge of collecting structured feedback without having to rely on spreadsheets or manual follow-ups. It lets me gather responses quickly, monitor participation, and review and analyze the results all in one place. That saves me time and supports better decision-making at work. ### 9. Helpful Online Results Reporting with Strong, Clear Data Presentation **Rating:** 5.0/5.0 stars **Reviewed by:** Todd M. | Team leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about eSurvey?** The online results reporting is helpful. The upside to eSurvey is the report presentation of information based on the following data that is given **What do you dislike about eSurvey?** Requires manual alignment fixing. Sometimes inaccurate positioning calculations **What problems is eSurvey solving and how is that benefiting you?** Labor shortage allows a one man crew to complete surveys that traditionally require 2-3 people ### 10. Straightforward, Easy-to-Use Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about eSurvey?** I like the simplicity of eSurvey, it's very straightforward to use. The poll survey feature is really easy, and everyone knows how to use it. The initial setup was very simple, and everyone had no problem with it. **What do you dislike about eSurvey?** There is nothing I dislike **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to get a better understanding of where my clients are and how I can better help them. It's straightforward, simple to set up, and easy for everyone to use. ### 11. Intuitive Interface and Practicality in eSurvey **Rating:** 4.0/5.0 stars **Reviewed by:** Mi O. | Social Media Designer, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about eSurvey?** I have been using eSurvey for some time and consider it a very useful tool for creating, sending, and analyzing surveys in a practical way. The platform has a clean and intuitive interface, which makes it much easier for those who are not experts in form design or data analysis. **What do you dislike about eSurvey?** What I like the least is that sometimes the loading of pages or reports can take a while, especially when there are many accumulated responses. **What problems is eSurvey solving and how is that benefiting you?** In general, eSurvey is an excellent option for companies, researchers, or anyone who needs to create online surveys efficiently and professionally. It offers great value for money and significantly simplifies the process of collecting and analyzing information. ### 12. Easy Survey Creation and Fast Responses **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed S. | Senior Digital Marketing Consultant | Vendor for snapchat supporting Advertisers in MENA, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about eSurvey?** What we like most about eSurvey is how easy it is to create and distribute surveys, and how quickly it collects responses. **What do you dislike about eSurvey?** Some limitations are in advanced customization and reporting features, which could be more flexible and detailed. **What problems is eSurvey solving and how is that benefiting you?** eSurvey helps us collect and analyze feedback quickly, saving time and making it easier to understand user or customer insights. ### 13. Earn Extra with Easy Surveys, Low Incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant K. **Reviewed Date:** February 03, 2026 **What do you like best about eSurvey?** I like using eSurvey because there are no chances of survey disqualification. It is very useful for earning money and gathering knowledge about social media and the world. Setting up the initial survey is very easy for my team and me as it has become a habit for us. **What do you dislike about eSurvey?** But incentive for each survey is little low please increase it a little bit that the main problem i sometimes think. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to earn money with no survey disqualifications, and it helps me gain knowledge about social media and the world. ### 14. Empowers Business Growth with Valuable Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Vinod M. | Shop Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about eSurvey?** I like eSurvey because it helps me grow my business and allows me to gather opinions from other people. It provides me with features that support my work and shows me how to improve my business. The setup wasn't difficult, and now using it is very easy. These aspects have been really helpful for me. **What do you dislike about eSurvey?** Nothing now **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to grow my business and get opinions on my products. It helps me serve my product to a larger area and supports my work with many features. ### 15. Amazing Tool for Creating and Analyzing Online Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jaleah M. | Retention Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about eSurvey?** It’s an amazing tool for creating and analyzing online surveys. **What do you dislike about eSurvey?** There isn’t anything I dislike, but one thing that could be improved is the font used on the surveys. **What problems is eSurvey solving and how is that benefiting you?** It is allowing everyone to be able to submit surveys ### 16. Easy to create and easy to answer **Rating:** 5.0/5.0 stars **Reviewed by:** Asim R. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about eSurvey?** Access, user friendly. It's the best tool when you need feedbacks anonymously **What do you dislike about eSurvey?** I have found all I needed in this tool. Implementation is way to easy than other tools I have used **What problems is eSurvey solving and how is that benefiting you?** Internal disputes are easily disclosed and solved ### 17. Easy to Use, Needs Better Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Jarvis . **Reviewed Date:** January 30, 2026 **What do you like best about eSurvey?** I like that eSurvey is easy to understand and makes it simple to choose options and answer questions. It's also very easy to set up. I use eSurvey for getting points that I can convert into gift cards. **What do you dislike about eSurvey?** The point value needs to be improved because there are so many questions and the rewards are small. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to earn points and convert them into gift cards. It provides simple questions, making it easy to understand and answer quickly. ### 18. Get data from real customers, improve your work, EASY WORK **Rating:** 5.0/5.0 stars **Reviewed by:** Mostafa A. | founder of (EL-DocToOoR-66 ) company for creat applictions (Innovation for The Future), Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about eSurvey?** Collect data and got surveys, feed back from customers and help to improve your work **What do you dislike about eSurvey?** May be need to pay much money to collect your surveys data **What problems is eSurvey solving and how is that benefiting you?** Collect data and surveys from real customer ### 19. User-Friendly, Cost-Effective, and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Lenny J. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about eSurvey?** I like that eSurvey's functionality is very easy to use and user-friendly. It's easy to navigate, and questions are asked with responses given in real time. eSurvey is cost-friendly and very efficient, which makes it valuable for me. **What do you dislike about eSurvey?** Sometimes the questions are pointed. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey for web conferences to participate and contribute to conversations easily. It's user-friendly, easy to navigate, and allows real-time responses, making it very efficient. ### 20. Great for Analyzing Insights, but Slows Down with Large Datasets **Rating:** 3.5/5.0 stars **Reviewed by:** Lizbeth V. | Lead Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about eSurvey?** To analyze others insights and thoughts. **What do you dislike about eSurvey?** Sometimes the software can become slow when dealing with large datasets. **What problems is eSurvey solving and how is that benefiting you?** offers tools for creating, editing and storing surveys. ### 21. eSurvey 2026 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about eSurvey?** great platform with vast and well developed range of surveys that are easy to manage, administer across organisation and retrieve reports and analyze the results **What do you dislike about eSurvey?** pricing: non-for-profit organisation could avail certain discounts **What problems is eSurvey solving and how is that benefiting you?** the business availed possibility to run and seamlesly administer a whole ange of surveys that are easy to manage, administer across organisation and retrieve reports and analyze the results ### 22. Cost-Effective Solution for Fast Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Suraj V. | Business Analyst, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about eSurvey?** I appreciate eSurvey's cost-effectiveness, which helps reduce both expenses and time. It allows for volume responses at a low cost, making it highly efficient. I also like its ability to manage bulk responses effectively, saving time in the process. **What do you dislike about eSurvey?** I dislike that eSurvey gives charts and reports in its own format and doesn't allow for custom formatting. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey for feedback collection. It's effective in reducing cost and time, allowing for bulk responses affordably. It ensures privacy and clarity, which manual feedback lacked. ### 23. Effortless Survey Creation for Everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Shishir N. | Senior Manager - Tech Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about eSurvey?** You know how some software makes you pull your hair out with complicated menus and all? Not this one! It's so straightforward to create and design the surveys. Even for someone who is not a total techie, it's very manageable. That instant feedback and good analysis feature are really good. **What do you dislike about eSurvey?** I think theier analytics section is very basic, if it is improved it would be 100 times better! **What problems is eSurvey solving and how is that benefiting you?** It solves the old, slow and expensive headache of collecting feedback and data. ### 24. Simple and Intuitive but Lacks Live Support **Rating:** 3.5/5.0 stars **Reviewed by:** angel v. | Operations Supervisor Dispatch /Radio Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about eSurvey?** I benefit from the design ideas in eSurvey as it made things easy. I like that it is easy to use and believe that simple is better. **What do you dislike about eSurvey?** I had a question and it would have been nice to speak to someone live. **What problems is eSurvey solving and how is that benefiting you?** eSurvey provides design ideas and makes things easy. It's simple and easy to use. ### 25. User-Friendly and Organized, Minor Slowdowns with Large Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Erick L. | IT Support Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about eSurvey?** What I enjoy the most about eSurvey is how user-friendly & organized it is. The platform makes it easy to create, distribute & analyze surveys without needing any technical background. **What do you dislike about eSurvey?** The only downside I've noticed is that it can be a bit slow when working with large surveys or heavy response data. Keep it short but regardless of that, Not really anything major. Everything else is great and works just fine **What problems is eSurvey solving and how is that benefiting you?** It helps me streamline the process of collecting & managing feedback across departments. It eliminates the need for manual data entry or separate tracking systems by allowing everything to be done digitally in one place. ### 26. Easy-to-See Results and Trends at a Glance **Rating:** 4.0/5.0 stars **Reviewed by:** Rolies K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about eSurvey?** How easy it is to see the results. Easy to see trends **What do you dislike about eSurvey?** Because we service some older clients, the participation level is not as high as it is online **What problems is eSurvey solving and how is that benefiting you?** It’s an automatic and directly sent to client so we can be aware of the satisfaction level on the clean, saves manual work ### 27. Effortless Feedback Collection with eSurvey **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Assistant Property Manager **Reviewed Date:** January 29, 2026 **What do you like best about eSurvey?** I like that eSurvey helps us get feedback and makes our products better. It's easy to use, which is something I appreciate. Also, the initial setup was easy, which was great. **What do you dislike about eSurvey?** Nothing **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey to get feedback, helping make our products better, and it's easy to use. ### 28. Cost-Effective, Accurate Insights with Room for Engagement Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kadeidra T. | sale, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about eSurvey?** I find eSurvey to be cost-effective and convenient. It's speedy and easy to use, which makes it stand out for me. I also appreciate the honest and accurate data it provides. **What do you dislike about eSurvey?** I think eSurvey could improve in terms of engagement and its design isn't the catchiest. **What problems is eSurvey solving and how is that benefiting you?** I use eSurvey for reviewing products and gathering feedback, opinions, and insights. It helps me understand customer satisfaction. ### 29. Easy to Use and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya S. | Account Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about eSurvey?** It is easy to use and quite affordable to me **What do you dislike about eSurvey?** I am still learning all feature of it and I havent come across any feature that has disadvantage for me. **What problems is eSurvey solving and how is that benefiting you?** I love the fact that it solves complex data which saves my time and I can focus on other tasks. ### 30. Great Insights Into Your Company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about eSurvey?** easy way to learn about real ideas about your company **What do you dislike about eSurvey?** changing the survey is not that easy..... **What problems is eSurvey solving and how is that benefiting you?** getting data about the lines we are curious about our clients ### 31. Great Software with Amazing Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about eSurvey?** It’s great software to use, with some amazing benefits. **What do you dislike about eSurvey?** Customer support is a little slow to respond. **What problems is eSurvey solving and how is that benefiting you?** Ease of use when needing reviews. ### 32. Efficient Data Collection, But Needs Speed and More Features **Rating:** 3.5/5.0 stars **Reviewed by:** Hetanshkumar S. | Lab analyst -2, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about eSurvey?** its good for the collection of data collection and save a paper for sure **What do you dislike about eSurvey?** sometimes, very slow, not get all features we need **What problems is eSurvey solving and how is that benefiting you?** it solves he paper issue, and result are fast and reliable for all survey ### 33. Easy to Use. **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick C. | Teacher, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about eSurvey?** The ease of use, but not always essential for me to use. **What do you dislike about eSurvey?** I don't use it too often, but it's good when I need it. **What problems is eSurvey solving and how is that benefiting you?** It provides the tool to gather information needed to assess interests. ### 34. Fulfills what it promises **Rating:** 3.5/5.0 stars **Reviewed by:** Greiters L. | HR regional assistant, Tobacco, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about eSurvey?** What I particularly like about eSurvey is the simple and clear design. It is easy to create and manage new surveys. The app offers a variety of question types, which makes the design of the surveys very flexible. Additionally, the app is stable and runs reliably overall. **What do you dislike about eSurvey?** A small disadvantage is that the design options are sometimes somewhat limited. For very individual or creative surveys, advanced design options are sometimes lacking. The analysis tools could also be a bit more comprehensive to better evaluate the results. **What problems is eSurvey solving and how is that benefiting you?** no comment ### 35. User-Friendly Survey Solution, Best for Basic Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Adil S. | Assistant Manager Sales Marketing, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about eSurvey?** Very easy to use & easy to design surveys, even for non-technical users. Also affordable at the same time, Recommended for daily use and smaller set of data. **What do you dislike about eSurvey?** Not much advance analytics and insights much more can be done for deeper features and improvement **What problems is eSurvey solving and how is that benefiting you?** It helps us gathering structured feedback from employees, customers & stakeholders in an organized way also with ease and not much manual efforts. ### 36. User-Friendly and Reliable Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about eSurvey?** The best part about eSurvey is the flexibility in designing surveys and the detailed reporting features. It saves a lot of time and provides clear insights. **What do you dislike about eSurvey?** There isn’t much to dislike, though I feel the mobile experience could be improved for smoother navigation. **What problems is eSurvey solving and how is that benefiting you?** eSurvey is helping us simplify data collection and feedback management. It saves time by centralizing responses and provides clear insights that support better decision-making. ### 37. EXPERIENCED MANUAL QA **Rating:** 5.0/5.0 stars **Reviewed by:** Tanuj M. | Sr. QA & Product support analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about eSurvey?** eSurvey is best because user can gives the actual review which was using by them. **What do you dislike about eSurvey?** Taking too long time to approve. It should be within a day. **What problems is eSurvey solving and how is that benefiting you?** eSurvey is use for business purpose only. It can show up your reviews to clients as well. ### 38. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Jasminkumar P. | My current job title is QA1, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about eSurvey?** I like that eSurveys are easy to use, fast to distribute, and automatically collect and organize data. **What do you dislike about eSurvey?** Sometimes people don’t respond. It can feel impersonal. Questions might be misunderstood. **What problems is eSurvey solving and how is that benefiting you?** eSurveys solve the problem of gathering feedback or opinions from many people quickly and easily. That benefits me because it saves time, makes it easier to analyze results, and helps me make better decisions based on what people actually think. ### 39. Time Keeping and Expense Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Davis T. | Title Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about eSurvey?** It's easy to use, and it helps give feedback when it is necessary. **What do you dislike about eSurvey?** Getting directly to the survey without a lot of different pages popping up. **What problems is eSurvey solving and how is that benefiting you?** Easy to fill out the survey's without any confussion. ### 40. Esurvey Survey done easy **Rating:** 3.5/5.0 stars **Reviewed by:** Sebastian K. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about eSurvey?** What I like most is the level of customization and targeting it offers. In addition, the reporting and analytics features are quite helpful. The platform feels complete in terms of features, and I appreciate how easy it is to use the drag-and-drop editor, as well as the ability to set up conditional flows. **What do you dislike about eSurvey?** The limited variety in the question types aren't that robust **What problems is eSurvey solving and how is that benefiting you?** This solves alot of the issues of larger surveys and help build surveys that fit the needs of the other. ### 41. Great surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about eSurvey?** Easy to setup, manage and visualise results **What do you dislike about eSurvey?** UX could be improved slightly on the survey setup **What problems is eSurvey solving and how is that benefiting you?** Great to help organise team events surveys, to identify pain points on software releases and developer experience with tools ### 42. eSurvey has become a great tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah T. | Medical Assisstant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about eSurvey?** What's most helpful about eSurvey is how easy it is to use and implement. Customer support is fast and effective as well. I use the platform very often. **What do you dislike about eSurvey?** I would like eSurvey to expand on their features, specifically integration reatures. **What problems is eSurvey solving and how is that benefiting you?** eSurvey has helped me easily create surveys for my marketing class. ### 43. My Review on eSurvey **Rating:** 5.0/5.0 stars **Reviewed by:** lijo j. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about eSurvey?** eSurveys can be finished at our convenience and at any place as required. **What do you dislike about eSurvey?** nothing to dislike anything about eSurvey yet **What problems is eSurvey solving and how is that benefiting you?** eSurveys help client to know the acutal issues and fix it, also eSurveys ar more reliable because its the normal people who give the exact review about an product ### 44. eSurvey is a Fantastic product **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Senior Accountant, Financial Reporting and Technical Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about eSurvey?** I like the simple easy to use interface that eSurvey provides. **What do you dislike about eSurvey?** The graphic design of the app could be improved. **What problems is eSurvey solving and how is that benefiting you?** It helps us gather data in an easy to use format ### 45. A very Useful Tool for Recieving Customer Feedback. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul N. | Customer Success Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about eSurvey?** ESurvey is an extremely easy to use platform with a customer friendly interface that enables users to easily navigate through. The customization features enables us to have targeted surveys for different audience to give actionable insights from data collected. **What do you dislike about eSurvey?** While the platform is great and works for me as it is now, sometimes the platform lags and is slow especially when processing large data sets. **What problems is eSurvey solving and how is that benefiting you?** eSurvey provides exceptional reporting tools enabling us to easily identify trends, measure customer satisfaction and almost accurately point areas of improvement. This leads to data driven decisions that enable overall customer satisfaction. ### 46. Slick user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Harshit S. | Associate Consultant - Math modelling team, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about eSurvey?** I had to create a crowd survey and this tool helped me customise the kind of questions for different types of target audience. **What do you dislike about eSurvey?** eSurvey had fewer number of question types to choose from, they could.have been more. **What problems is eSurvey solving and how is that benefiting you?** It is helping me to create surveys which are easily usable by the end users who ultimately fill the surveys. ### 47. Feedback questionnaires platform **Rating:** 3.5/5.0 stars **Reviewed by:** Suman S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about eSurvey?** It is web based platform which can be used for creating online survey forms that can be used to gather data which can help in understanding the response from user **What do you dislike about eSurvey?** It doesn't not prepare report in simple way so that tracking can becomes easy, only the report us availabe in simple format which further need to analyse **What problems is eSurvey solving and how is that benefiting you?** Survey can be created by using any device which have web access and have simple formats and multiple response options as well ### 48. Survey creator form **Rating:** 3.5/5.0 stars **Reviewed by:** Pulkit S. | Assistant manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2024 **What do you like best about eSurvey?** This is very easy to use tool for preparing questionare and survey form that can be shared through link or invite **What do you dislike about eSurvey?** Only basic customisation is possible we were not able to upload photos directly through internet **What problems is eSurvey solving and how is that benefiting you?** It becomes convincing to gather data and understand the behaviour which are collected from the people who have submitted form ### 49. Survey creator tool **Rating:** 3.5/5.0 stars **Reviewed by:** Vivek R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about eSurvey?** We were able to prepare questionnaire form by using which recording multiple responses become really easy to understand outcome **What do you dislike about eSurvey?** There is no option for customisation the frong pade by uploading pictures also response can only be seen in simple format **What problems is eSurvey solving and how is that benefiting you?** It becomes easy in gathering responses from multiple people at same time. Same can be used to know the behaviour and conclude to decision ### 50. Survey aggregator tool **Rating:** 3.5/5.0 stars **Reviewed by:** Radhika T. | Assistants manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about eSurvey?** By using this web based tool it becomes easy to create questionnaires that can be shared for collecting responses **What do you dislike about eSurvey?** Adding images or bar graphs is not possible directly through internet only simple questioners can be prepared **What problems is eSurvey solving and how is that benefiting you?** It becomes easy to collect responses using multiple function buttons and analysis becomes easy for us ## eSurvey Discussions - [What is ESurvey CAD?](https://www.g2.com/discussions/what-is-esurvey-cad) - 1 comment, 1 upvote - [How often do you use the software?](https://www.g2.com/discussions/cada-cuando-utiliza-el-software) - 2 comments, 1 upvote - [What's the best way to reach you?](https://www.g2.com/discussions/35194-what-s-the-best-way-to-reach-you) - 1 comment, 1 upvote - [Can the segments in survey section be made available with more vibrant options?](https://www.g2.com/discussions/can-the-segments-in-survey-section-be-made-available-with-more-vibrant-options-c4efc68f-b8fd-4204-bc4a-ac9ff347f41d) - 1 comment, 1 upvote - [How do I download ESurvey CAD?](https://www.g2.com/discussions/how-do-i-download-esurvey-cad) - 1 comment - [View eSurvey pricing details and edition comparison](https://www.g2.com/products/esurvey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+03%3A32%3A12+-0500&secure%5Bsession_id%5D=00586522-39d2-40ab-9909-8f55048151a5&secure%5Btoken%5D=9435d4ec620cda345316d5efdf4123e2d5832237f2301069ccd0d7fae0089076&format=llm_user) ## eSurvey Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top eSurvey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,177 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,857 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (967 reviews)