SmartSurvey Pricing Overview

Free Trial

SmartSurvey Pricing Key Insights

Last updated on Apr 09, 2026

SmartSurvey offers 4 pricing editions, starting at $0. SmartSurvey pricing tiers are designed to support different usage levels and team sizes. SmartSurvey also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the SmartSurvey pricing table below to figure out the best fit for your needs.

Basic — $0

Advanced — £90 / 1 User Per Month

Growth — £125 / 1 User Per Month

Scale — Contact Us / Per Year

Rated 4.6 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Basic

Free

For individuals who need a professional survey tool without a subscription

100 responses per month

15 questions per survey

Unlimited surveys

130+ survey templates

AI Survey Generator

Core question types

Make questions mandatory

Accessible (WCAG 2.2 AA) and mobile friendly surveys

Randomise answer choices

Limit number of characters/words

Rich text question editor

Add multimedia (images, audio, embed videos)

Real-time response analysis

Embed surveys on your website

Share on social media

View summary or individual responses

Basic statistics (min, max, mean)

Export summary report to Word and PDF

GDPR compliant surveys

Advanced

£90.00

1 User Per Month

For solo professionals running feedback as part of their role

Unlimited surveys

Unlimited questions

30,000 responses per year

90,000 email invites per year

Everything in Basic, plus:

Advanced question types (matrix, sliders, ranking, drill-down)

Logic and personalisation (skip, display, piping, carry-forward)

Randomisation, scoring, validation

Increased security (TLS/HTTPS)

Custom branding (logo and theme)

Custom thank-you page and survey links

Multi-channel distribution (email, web embed, pop-ups, social, tracking links)

Real-time analysis, filtering, cross-tabulation

AI-powered sentiment analysis

Trend charts and word clouds

Export to Excel, CSV, PDF, Word, SPSS

Automated export scheduler

UK-based live chat, phone, and email support

Growth

Starting at £125.00

1 User Per Month

For teams that need to collect feedback together and share live results

Unlimited surveys

1+ users

90,000 responses per year

Everything in Advanced, plus:

10 live dashboards

180,000 email invites per year

Multi-user accounts, roles and permissions

Shared survey templates, question libraries, and brand assets

Increased security (TLS/HTTPS)

Live multi-survey dashboards

White-label shareable reports (no login required)

Custom variables and default answers for personalisation

In-page question display logic

Searchable dropdown

Question-embedded emails

Print individual responses

API and webhooks for custom integrations

Integrations (Zapier, Slack, Microsoft Teams, Monday.com, Pipedrive)

Power Automate and Google Analytics and Tag Manager

User security logs

Two factor authentication

Scale

Per Year

For organisations running enterprise feedback programmes with compliance, branding and analytical requirements

Custom number of users

Custom number of responses

Unlimited dashboards

Everything in Growth, plus:

AI-powered thematic analysis (themes from open-text in seconds)

TURF analysis

AI translation of surveys and responses (54+ languages)

Conditional email triggers

Answer choice display logic

Smart lookup

Hidden custom variables

SMS distribution with delivery tracking

Offline and kiosk mode

Website exit surveys

Custom fonts

Branded headers and footers

Branded summary reports

Hide "Powered by SmartSurvey" footer

Integrations (HubSpot, Power BI, Microsoft Dynamics)

SSO (Single Sign-On)

SCIM user provisioning

HIPAA compliance

IP restrictions

Geo-location restrictions

BOT protection

Prevent search engine indexing

Dedicated customer success manager and bespoke onboarding

Case Management (Add-on)

Reputation Management (Add-on)

Salesforce Integration (Add-on)

Full white-label bundle such as custom domains (Add-on)

Custom number of emails

Can I trial SmartSurvey before subscribing?

Yes, we offer a 14-day free trial for each of our accounts, allowing you access to all the features within that plan. Take advantage of our free trial to see whether our survey software offers you the solutions you need. To register for a trial account simply click on the 'Try for Free' link on our pricing page.

What payment options are available?

We accept most major credit and debit cards for monthly and annual payments. We also accept Purchase Orders and payments via invoice on annual subscriptions. Receive a discount by paying for a year in advance.

Is my data secure and private?

All the data you collect is stored and backed up on our UK/EU-based servers. Data collected is owned by ‘you’ the user and will not be accessed or shared without your permission. This is a fundamental principle behind our philosophy of ensuring your data is safe and secure. SmartSurvey is ISO27001 certified and registered under the Data Protection Act.

Can I cancel at any time?

If you pay by invoice you need to provide 31 days notice, otherwise you can cancel at any time straight from your account page. We allow our account users to upgrade and downgrade at any time, there is no minimum contract. There is no need to contact us to downgrade your account as long as you cancel the day before your monthly payment is due. Your surveys, and data you have collected, will stay with your account when you downgrade to be accessed at a later time or until you delete your account.

Pricing information for SmartSurvey is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SmartSurvey must be conducted with the seller.

Do you have more questions? we are here to help! If you would like further information about the right plan for you, our friendly customer support team are ready to give you instant, expert advice. Simply visit our website via the Get A Quote button or call us on 0800 862 0809

Pricing information was last updated on April 29, 2026

Top-Rated Alternatives

SurveyMonkey

4.4/5(24,040)

Qualtrics Market Research

4.4/5(3,019)

Alchemer Survey

4.4/5(958)

View All Alternatives

SmartSurvey Alternatives Pricing

The following is a quick overview of editions offered by other Survey Software

Product	Price	Features
SurveyMonkey SurveyMonkey Enterprise	Contact Us	SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Unlimited responses Custom CSS survey themes Advanced privacy and security Enterprise-grade APIs and integrations Access to professional services team Survey via SMS or in offline mode and more
Typeform FREE	FreePer Month	Discover the possibilities of conversational forms 10 responses/month 1 user Unlimited typeforms 10 questions/typeform Templates Reports and basic metrics Zapier, Automate.io, GSheets, Slack, Mailchimp, Airtable, Hubspot, Pipedrive integrations Embed your typeform in a web page Download your data Unlimited logic jumps Self notification when someone completes your typeform Customize endings Calculator Hidden fields
QuestionPro Essentials	Free	Unbeatable features that support businesses long term needs. No credit card required‪ 25+ question types Customize to your brand colors Add your own logo to survey‪ Skip logic branching‪ Customized thank you page Shareable dashboard reports‪

Various alternatives pricing & plans

Free Trial

Pricing information for the above various SmartSurvey alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

SmartSurvey Comparisons

SurveyMonkey

4.4/5(24,040)

Compare Now