What I like most about Formstack forms is how easy it is to create and publish forms without any coding. I can build a form quickly using drag and drop and start collecting responses in minutes. The form builder is clean and simpler. Fields are easy to add, remove, or rearrange, and everything feels logical even for first-time users. I also like the flexibility in form design. I can customize colors, fonts, and layouts so the form matches the brand instead of looking generic. Formstack handles complex form logic very well. Conditional fields, calculations, and required validation can be added without much effort. Another strong point is integration. Formstack connects smoothly with CRMs, email tools, and internal systems, which saves a lot of manual work. The submission management is well organized. Responses are easy to view, filter, and export, which is helpful for reporting or follow-ups. Review collected by and hosted on G2.com.

One downside is the pricing. For small teams or simple use cases, it can feel expensive compared to basic form tools. Some advanced features are locked behind higher plans, which means you may need to upgrade sooner than expected. The UI is simple but sometimes feels a bit slow when working with very large or complex forms. Customization is good, but not unlimited. If you want deep design control, you may still need external styling. The learning curve increases when you start using advanced logic and interfacing. It's not hard, but it takes time. Reporting inside the tool is useful, but for deep analytics exporting data is often required. Review collected by and hosted on G2.com.

I have complete confidence in its security, since protecting confidential data is vital to us. In addition, its automatic integration with the CRM makes it easier to close deals and manage contracts within a single workflow, without unnecessary manual steps. Review collected by and hosted on G2.com.

I’m concerned about the pricing structure, since the recurring costs tend to rise as the operation scales up. Review collected by and hosted on G2.com.

It integrates fairly well and is relatively robust as a general-use form solution. It also has decent data protection, which is what prompted our organization to adopt it. Review collected by and hosted on G2.com.

It's ugly and all your forms will look pretty drab and similar. You can definitely dress them up a bit, but it requires a fair amount of CSS knowledge. It's also not as user-friendly as one might hope. It is a jack of all trades and a master of none. Review collected by and hosted on G2.com.

I appreciate that it’s a very robust data automation tool, and above all, I value its ability to seamlessly integrate information with other tools. Review collected by and hosted on G2.com.

Making a form look truly flawless is difficult because of design limitations, and the customization process ends up feeling tedious and time-consuming. Review collected by and hosted on G2.com.

I have a lot of confidence in its robust security. I also appreciate that the forms follow a clear, logical multi-stage process, which is a real benefit for internal organization and keeping everything structured. Review collected by and hosted on G2.com.

The platform’s design feels a bit outdated, and it could really use a visual refresh to better match how powerful and capable it is from a functional standpoint. Review collected by and hosted on G2.com.

What truly sets it apart is its robust security, which lets you operate with complete peace of mind, along with its automation capabilities that significantly reduce the manual workload. Review collected by and hosted on G2.com.

One weakness is the support team’s response time, since email inquiries often take several days to be resolved. Review collected by and hosted on G2.com.

An excellent multi-author approval workflow that streamlines internal process management. In addition, the seamless offline mode supports offline data capture and then automatically synchronizes once internet access is restored, without any data loss. Review collected by and hosted on G2.com.

It needs more flexibility in its aesthetic design, as the current look feels a bit limiting. Review collected by and hosted on G2.com.

I’m impressed by its data security and compliance-oriented architecture. The easy integration with existing ecosystems also makes it a key tool for my needs. Review collected by and hosted on G2.com.

Its main weakness is how difficult it is to achieve a modern design without resorting to custom code. Review collected by and hosted on G2.com.

its really easy to use and learn. I could log in and the drag and drop features make it so i dont have to be technical to build a form Review collected by and hosted on G2.com.

There isnt much i dont like about it. I use it to create a score for potential customers and it does exactl;y what i need. Review collected by and hosted on G2.com.

I use Formstack Forms at least weekly, and often multiple times per week. I love that we can add as much logic as needed to each form. My company has some really long, complex forms, and it's great that I can hide sections and fields as needed to prevent team members from having to put "N/A" as a response hundreds of times. The email automation is a big plus - it is easy to update settings to include the submitters manager/director on the submissions. This prevents the admin support team from having to manually forward responses to the appropriate manager. Form permissions are also great. It is nice that we have the flexibility to choose which folders our admins have access to. This allows admins throughout the company to edit their forms as needed which still protecting sensitive information provided on responses to HR, security, and accounting forms. Review collected by and hosted on G2.com.

When building forms in Formstack, I wish that the build panel was bigger. Sometimes it can be hard to see what items exist when the build panel is so small. When building a form, I think it would be more valuable to see more of the build panel (like logic, field name, drop-down options, etc.) than more of the form preview which currently takes up most of the screen.

I wish that there were more safeguards in place for errors that may occur when a field is deleted from a form. For example, we have an HR form that sends submission info via email if a certain item from a drop-down box is selected. The item was renamed last year, and the item name was not automatically updated in email settings. This resulted in several submissions being missed as no notification was sent. Review collected by and hosted on G2.com.