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Best Enterprise Online Reputation Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Reputation Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Reputation Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Reputation Management category.

In addition to qualifying for inclusion in the Online Reputation Management Software category, to qualify for inclusion in the Enterprise Business Online Reputation Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Enterprise Online Reputation Management Software Available

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    G2 Score
Birdeye
(3,649)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent a

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 51% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
    • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
    • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    744
    Ease of Use
    716
    Review Management
    614
    Customer Support
    555
    Features
    395
    Cons
    Missing Features
    149
    Improvement Needed
    116
    Review Management
    111
    Learning Curve
    106
    Reporting Issues
    97
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.4
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,251 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent a

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 51% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that centralizes reviews across platforms and offers AI tools for composing responses, review request tools, and listings management tools.
  • Users like the ease of use, the ability to manage listings for multiple clients in one location, the AI-powered response feature, and the excellent customer service.
  • Reviewers mentioned issues with the interface not being intuitive, the analytics not being deep enough, the setup process being long, and occasional billing issues.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
744
Ease of Use
716
Review Management
614
Customer Support
555
Features
395
Cons
Missing Features
149
Improvement Needed
116
Review Management
111
Learning Curve
106
Reporting Issues
97
View All Pros and Cons
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.4
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,251 Twitter followers
LinkedIn® Page
www.linkedin.com
1,439 employees on LinkedIn®
Reputation
(2,386)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Online Reputation Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
    • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
    • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    329
    Review Management
    223
    Helpful
    212
    Centralized Reviews
    177
    Reputation Management
    155
    Cons
    Improvement Needed
    77
    Missing Features
    68
    Review Management
    67
    Review Issues
    45
    Posting Issues
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Customer Feedback
    Average: 8.7
    8.5
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
  • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
  • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
329
Review Management
223
Helpful
212
Centralized Reviews
177
Reputation Management
155
Cons
Improvement Needed
77
Missing Features
68
Review Management
67
Review Issues
45
Posting Issues
43
View All Pros and Cons
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.7
8.5
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,954 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®

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SOCi
(3,580)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Online Reputation Management software
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
    • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
    • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,238
    Post Scheduling
    826
    Scheduling Posts
    673
    Centralized Management
    657
    Scheduling
    633
    Cons
    Missing Features
    303
    Posting Issues
    295
    Limited Features
    242
    Learning Curve
    197
    Improvement Needed
    189
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Customer Feedback
    Average: 8.7
    8.6
    Digital Media Monitoring
    Average: 8.0
    8.3
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
  • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
  • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,238
Post Scheduling
826
Scheduling Posts
673
Centralized Management
657
Scheduling
633
Cons
Missing Features
303
Posting Issues
295
Limited Features
242
Learning Curve
197
Improvement Needed
189
View All Pros and Cons
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Customer Feedback
Average: 8.7
8.6
Digital Media Monitoring
Average: 8.0
8.3
Competitive Intelligence
Average: 8.2
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
Yext
(941)4.4 out of 5
Optimized for quick response
View top Consulting Services for Yext
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

    Users
    • Marketing Coordinator
    • Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 40% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
    • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
    • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    279
    Centralized Management
    159
    Helpful
    159
    Customer Support
    158
    Features
    134
    Cons
    Complex Usability
    71
    Difficult Learning
    68
    Learning Curve
    68
    Poor Customer Support
    64
    Difficult Navigation
    59
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yext features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.7
    7.7
    Digital Media Monitoring
    Average: 8.0
    7.6
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    21,913 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

Users
  • Marketing Coordinator
  • Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 40% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
  • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
  • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
279
Centralized Management
159
Helpful
159
Customer Support
158
Features
134
Cons
Complex Usability
71
Difficult Learning
68
Learning Curve
68
Poor Customer Support
64
Difficult Navigation
59
View All Pros and Cons
Yext features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.7
7.7
Digital Media Monitoring
Average: 8.0
7.6
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
21,913 Twitter followers
LinkedIn® Page
www.linkedin.com
2,366 employees on LinkedIn®
Podium
(2,032)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

    Users
    • Owner
    • General Manager
    Industries
    • Automotive
    • Retail
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a communication platform that handles initial customer outreach and follow-ups, integrates AI for customer interactions, and provides support for businesses.
    • Users frequently mention the ease of use, the efficient customer support, the ability to streamline and automate customer communication, and the beneficial impact on their businesses.
    • Users experienced issues with unauthorized charges, unfulfilled promises from sales representatives, poor phone and text services, technical glitches, and limitations unless upgrading to higher pricing tiers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    476
    Helpful
    403
    Easy Communication
    378
    Communication
    377
    Useful
    278
    Cons
    Missing Features
    118
    Messaging Issues
    112
    Limited Features
    91
    Poor Customer Support
    76
    Expensive
    72
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Podium features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Customer Feedback
    Average: 8.7
    8.3
    Digital Media Monitoring
    Average: 8.0
    8.4
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    3,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,491 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

Users
  • Owner
  • General Manager
Industries
  • Automotive
  • Retail
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a communication platform that handles initial customer outreach and follow-ups, integrates AI for customer interactions, and provides support for businesses.
  • Users frequently mention the ease of use, the efficient customer support, the ability to streamline and automate customer communication, and the beneficial impact on their businesses.
  • Users experienced issues with unauthorized charges, unfulfilled promises from sales representatives, poor phone and text services, technical glitches, and limitations unless upgrading to higher pricing tiers.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
476
Helpful
403
Easy Communication
378
Communication
377
Useful
278
Cons
Missing Features
118
Messaging Issues
112
Limited Features
91
Poor Customer Support
76
Expensive
72
View All Pros and Cons
Podium features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Customer Feedback
Average: 8.7
8.3
Digital Media Monitoring
Average: 8.0
8.4
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
3,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,491 employees on LinkedIn®
Uberall
(148)4.3 out of 5
Optimized for quick response
View top Consulting Services for Uberall
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

    Users
    • Digital Marketing Manager
    Industries
    • Restaurants
    • Marketing and Advertising
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Uberall is a platform that manages location data and pushes accurate listings to a network of publishers, improving local discoverability and measuring local performance.
    • Reviewers appreciate Uberall's ability to manage multiple business locations and reviews in one place, its ease of use, and the time-saving benefits it offers.
    • Users reported that some niche directories require manual work, the mobile experience lacks some features compared to the desktop version, and certain advanced features can increase costs as they are offered as add-ons.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Uberall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Centralized Management
    22
    Customer Support
    17
    Location Management
    17
    Customer Service
    15
    Cons
    Reporting Issues
    9
    Expensive
    8
    High Pricing
    6
    Inadequate Support
    6
    Limitations
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Uberall features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Customer Feedback
    Average: 8.7
    7.8
    Digital Media Monitoring
    Average: 8.0
    7.9
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    uberall GmbH
    Company Website
    Year Founded
    2013
    HQ Location
    Berlin, Berlin
    Twitter
    @getuberall
    1,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    466 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uberall is the only multi-location marketing platform that connects your digital presence to local revenue impact. We help you grow by optimizing your location performance across visibility, engagemen

Users
  • Digital Marketing Manager
Industries
  • Restaurants
  • Marketing and Advertising
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Uberall is a platform that manages location data and pushes accurate listings to a network of publishers, improving local discoverability and measuring local performance.
  • Reviewers appreciate Uberall's ability to manage multiple business locations and reviews in one place, its ease of use, and the time-saving benefits it offers.
  • Users reported that some niche directories require manual work, the mobile experience lacks some features compared to the desktop version, and certain advanced features can increase costs as they are offered as add-ons.
Uberall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Centralized Management
22
Customer Support
17
Location Management
17
Customer Service
15
Cons
Reporting Issues
9
Expensive
8
High Pricing
6
Inadequate Support
6
Limitations
6
View All Pros and Cons
Uberall features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.5
Customer Feedback
Average: 8.7
7.8
Digital Media Monitoring
Average: 8.0
7.9
Competitive Intelligence
Average: 8.2
Seller Details
Seller
uberall GmbH
Company Website
Year Founded
2013
HQ Location
Berlin, Berlin
Twitter
@getuberall
1,263 Twitter followers
LinkedIn® Page
www.linkedin.com
466 employees on LinkedIn®
G2 Profile and Reviews
(4,086)4.7 out of 5
View top Consulting Services for G2 Profile and Reviews
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2.com is a platform that provides user reviews and insights about various software and services, aiding in informed decision-making.
    • Reviewers frequently mention the platform's user-friendly interface, detailed and credible reviews, and the incentive system that encourages active user feedback.
    • Users reported issues with the review moderation process, feeling it is overly complex and time-consuming, and some found the volume of reviews overwhelming, making it challenging to find unique insights.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Authenticity
    48
    Ease of Use
    40
    Reviews
    35
    Real Reviews
    34
    Software Discovery
    34
    Cons
    Review Issues
    35
    Biased Reviews
    28
    Lack of Clarity
    16
    Insufficient Information
    13
    Overwhelming Content
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Customer Feedback
    Average: 8.7
    8.8
    Digital Media Monitoring
    Average: 8.0
    8.0
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, IL
    Twitter
    @G2dotcom
    33,093 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,090 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2.com is a platform that provides user reviews and insights about various software and services, aiding in informed decision-making.
  • Reviewers frequently mention the platform's user-friendly interface, detailed and credible reviews, and the incentive system that encourages active user feedback.
  • Users reported issues with the review moderation process, feeling it is overly complex and time-consuming, and some found the volume of reviews overwhelming, making it challenging to find unique insights.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Authenticity
48
Ease of Use
40
Reviews
35
Real Reviews
34
Software Discovery
34
Cons
Review Issues
35
Biased Reviews
28
Lack of Clarity
16
Insufficient Information
13
Overwhelming Content
10
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Customer Feedback
Average: 8.7
8.8
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.2
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@G2dotcom
33,093 Twitter followers
LinkedIn® Page
www.linkedin.com
1,090 employees on LinkedIn®
Chatmeter
(353)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

    Users
    • Marketing Manager
    • Director of Marketing
    Industries
    • Real Estate
    • Restaurants
    Market Segment
    • 42% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chatmeter is a product that provides actionable data and assists in managing listings, responding to reviews, and posting to social channels.
    • Reviewers frequently mention the exceptional support system, the user-friendly interface, and the ability to streamline the process of managing reviews and updating location information across multiple platforms.
    • Users reported slow progress on verifying locations, lack of confidence in bulk verification, and a desire for additional insights and options in local pages and social media suite.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatmeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Customer Service
    14
    Review Management
    13
    Helpfulness
    11
    Ease of Use
    10
    Cons
    Social Media Integration
    5
    Limited Content
    4
    Limited Features
    3
    Poor Reporting
    3
    Reporting Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatmeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Customer Feedback
    Average: 8.7
    8.5
    Digital Media Monitoring
    Average: 8.0
    8.3
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatmeter
    Company Website
    Year Founded
    2009
    HQ Location
    San Diego, CA
    Twitter
    @chatmeter
    1,115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

Users
  • Marketing Manager
  • Director of Marketing
Industries
  • Real Estate
  • Restaurants
Market Segment
  • 42% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chatmeter is a product that provides actionable data and assists in managing listings, responding to reviews, and posting to social channels.
  • Reviewers frequently mention the exceptional support system, the user-friendly interface, and the ability to streamline the process of managing reviews and updating location information across multiple platforms.
  • Users reported slow progress on verifying locations, lack of confidence in bulk verification, and a desire for additional insights and options in local pages and social media suite.
Chatmeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Customer Service
14
Review Management
13
Helpfulness
11
Ease of Use
10
Cons
Social Media Integration
5
Limited Content
4
Limited Features
3
Poor Reporting
3
Reporting Issues
3
View All Pros and Cons
Chatmeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.7
8.5
Digital Media Monitoring
Average: 8.0
8.3
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Chatmeter
Company Website
Year Founded
2009
HQ Location
San Diego, CA
Twitter
@chatmeter
1,115 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®
Right Choice
(149)5.0 out of 5
1st Easiest To Use in Online Reputation Management software
View top Consulting Services for Right Choice
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightChoice.ai is Most Advanced Local Listings Management Software designed to help you Manage, Grow & Rank your Local Business Profiles across Google, Bing, Apple, Waze & 20 more Directories.

    Users
    • Marketing Manager
    • Marketing Head
    Industries
    • Retail
    • Automotive
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RightChoice is a software that assists in integrating and managing business listings, analyzing keywords, tracking rankings, and managing Google My Business listings in bulk.
    • Reviewers like the software's ability to reduce manual labor through features like AI summary and updates, its instant update feature, keyword comparison, and the proactive support from the RightChoice team.
    • Users experienced some issues such as occasional lags in the dashboard, slow response from the support team, time-consuming implementation and setup, and the need for better reporting features and a new keyword research tool on the dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Right Choice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Customer Support
    36
    Helpful
    32
    Time Saving
    30
    Easy Integrations
    29
    Cons
    Limited Features
    15
    Software Bugs
    13
    Software Bugs/Issues
    13
    Missing Features
    10
    Reporting Issues
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Right Choice features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Customer Feedback
    Average: 8.7
    9.9
    Digital Media Monitoring
    Average: 8.0
    10.0
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RightChoice.Ai
    Year Founded
    2023
    HQ Location
    Delaware, US
    LinkedIn® Page
    www.linkedin.com
    741 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RightChoice.ai is Most Advanced Local Listings Management Software designed to help you Manage, Grow & Rank your Local Business Profiles across Google, Bing, Apple, Waze & 20 more Directories.

Users
  • Marketing Manager
  • Marketing Head
Industries
  • Retail
  • Automotive
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RightChoice is a software that assists in integrating and managing business listings, analyzing keywords, tracking rankings, and managing Google My Business listings in bulk.
  • Reviewers like the software's ability to reduce manual labor through features like AI summary and updates, its instant update feature, keyword comparison, and the proactive support from the RightChoice team.
  • Users experienced some issues such as occasional lags in the dashboard, slow response from the support team, time-consuming implementation and setup, and the need for better reporting features and a new keyword research tool on the dashboard.
Right Choice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Customer Support
36
Helpful
32
Time Saving
30
Easy Integrations
29
Cons
Limited Features
15
Software Bugs
13
Software Bugs/Issues
13
Missing Features
10
Reporting Issues
7
View All Pros and Cons
Right Choice features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
10.0
Customer Feedback
Average: 8.7
9.9
Digital Media Monitoring
Average: 8.0
10.0
Competitive Intelligence
Average: 8.2
Seller Details
Seller
RightChoice.Ai
Year Founded
2023
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
741 employees on LinkedIn®
Experience.com
(339)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Online Reputation Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 43% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
    • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
    • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Experience.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    131
    Helpful
    101
    Review Management
    85
    Customer Support
    77
    Experience
    74
    Cons
    Linking Issues
    22
    Review Management
    20
    Missing Features
    19
    Reporting Issues
    17
    Posting Issues
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Experience.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.7
    8.9
    Digital Media Monitoring
    Average: 8.0
    9.1
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Experience.com
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 43% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
  • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
  • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
Experience.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
131
Helpful
101
Review Management
85
Customer Support
77
Experience
74
Cons
Linking Issues
22
Review Management
20
Missing Features
19
Reporting Issues
17
Posting Issues
14
View All Pros and Cons
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.7
8.9
Digital Media Monitoring
Average: 8.0
9.1
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Experience.com
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
YouScan
(265)4.8 out of 5
Optimized for quick response
11th Easiest To Use in Online Reputation Management software
View top Consulting Services for YouScan
Save to My Lists
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YouScan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    52
    Customer Support
    51
    Ease of Use
    51
    Intuitive
    37
    Monitoring
    34
    Cons
    Learning Curve
    17
    Difficult Learning
    12
    Slow Performance
    12
    Limited Features
    8
    Pricing Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YouScan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.7
    Digital Media Monitoring
    Average: 8.0
    9.3
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YouScan
    Company Website
    Year Founded
    2010
    HQ Location
    Kyiv, Kyiv City
    Twitter
    @YouScan_io
    441 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

Users
No information available
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
YouScan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
52
Customer Support
51
Ease of Use
51
Intuitive
37
Monitoring
34
Cons
Learning Curve
17
Difficult Learning
12
Slow Performance
12
Limited Features
8
Pricing Issues
8
View All Pros and Cons
YouScan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.7
Digital Media Monitoring
Average: 8.0
9.3
Competitive Intelligence
Average: 8.2
Seller Details
Seller
YouScan
Company Website
Year Founded
2010
HQ Location
Kyiv, Kyiv City
Twitter
@YouScan_io
441 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
ReviewTrackers
(161)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

    Users
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Hospitality
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReviewTrackers features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.7
    8.1
    Digital Media Monitoring
    Average: 8.0
    8.0
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Review Trackers
    Year Founded
    2012
    HQ Location
    Chicago, IL
    Twitter
    @reviewtrackers
    2,510 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users
  • Marketing Director
Industries
  • Marketing and Advertising
  • Hospitality
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.7
8.1
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Review Trackers
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@reviewtrackers
2,510 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
ClearlyRated
(120)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive differentiation and growth. Today’s professional service firms suffer churn, reve

    Users
    • Marketing Manager
    • Marketing Director
    Industries
    • Staffing and Recruiting
    • Accounting
    Market Segment
    • 59% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearlyRated Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    43
    Ease of Use
    32
    Customer Support
    30
    Customer Feedback
    15
    Feedback Management
    14
    Cons
    Expensive
    7
    Limitations
    7
    Survey Limitations
    7
    Difficult Reporting
    6
    Improvement Needed
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearlyRated features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Customer Feedback
    Average: 8.7
    8.8
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearlyRated
    Company Website
    Year Founded
    2003
    HQ Location
    Portland, Oregon
    Twitter
    @ClearlyRated
    1,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive differentiation and growth. Today’s professional service firms suffer churn, reve

Users
  • Marketing Manager
  • Marketing Director
Industries
  • Staffing and Recruiting
  • Accounting
Market Segment
  • 59% Mid-Market
  • 24% Small-Business
ClearlyRated Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
43
Ease of Use
32
Customer Support
30
Customer Feedback
15
Feedback Management
14
Cons
Expensive
7
Limitations
7
Survey Limitations
7
Difficult Reporting
6
Improvement Needed
6
View All Pros and Cons
ClearlyRated features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.7
Customer Feedback
Average: 8.7
8.8
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.2
Seller Details
Seller
ClearlyRated
Company Website
Year Founded
2003
HQ Location
Portland, Oregon
Twitter
@ClearlyRated
1,649 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Bazaarvoice
(803)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
    • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
    • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Review Management
    28
    Reviews
    24
    Helpful
    23
    Ease of Use
    22
    Customer Support
    19
    Cons
    Poor Customer Support
    19
    Review Management
    17
    Inadequate Support
    16
    Complex Usage
    15
    Expensive
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.7
    6.3
    Digital Media Monitoring
    Average: 8.0
    7.4
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
  • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
  • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Review Management
28
Reviews
24
Helpful
23
Ease of Use
22
Customer Support
19
Cons
Poor Customer Support
19
Review Management
17
Inadequate Support
16
Complex Usage
15
Expensive
15
View All Pros and Cons
Bazaarvoice features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.7
6.3
Digital Media Monitoring
Average: 8.0
7.4
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,273 Twitter followers
LinkedIn® Page
www.linkedin.com
1,704 employees on LinkedIn®
Liftify
(132)5.0 out of 5
2nd Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$1,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Liftify helps brands grow their customer base and boost lifetime value. Optimize your marketing spend to expand reach, convert leads, and drive organic growth.

    Users
    • Owner
    • General Manager
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Liftify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    46
    Ease of Use
    33
    Helpful
    32
    Review Increase
    31
    Effective
    17
    Cons
    Poor Reporting
    2
    Access Limitations
    1
    Content Repetition
    1
    Lack of Notifications
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Liftify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Customer Feedback
    Average: 8.7
    8.0
    Digital Media Monitoring
    Average: 8.0
    8.7
    Competitive Intelligence
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Liftify
    Company Website
    Year Founded
    2020
    HQ Location
    Indianapolis, US
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Liftify helps brands grow their customer base and boost lifetime value. Optimize your marketing spend to expand reach, convert leads, and drive organic growth.

Users
  • Owner
  • General Manager
Industries
  • Construction
  • Consumer Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Liftify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
46
Ease of Use
33
Helpful
32
Review Increase
31
Effective
17
Cons
Poor Reporting
2
Access Limitations
1
Content Repetition
1
Lack of Notifications
1
View All Pros and Cons
Liftify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.7
Customer Feedback
Average: 8.7
8.0
Digital Media Monitoring
Average: 8.0
8.7
Competitive Intelligence
Average: 8.2
Seller Details
Seller
Liftify
Company Website
Year Founded
2020
HQ Location
Indianapolis, US
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
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