Best Enterprise Online Reputation Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Reputation Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Reputation Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Reputation Management category.

In addition to qualifying for inclusion in the Online Reputation Management Software category, to qualify for inclusion in the Enterprise Business Online Reputation Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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20 Listings in Enterprise Online Reputation Management Software Available

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    G2 Score
Birdeye
(3,903)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Online Reputation Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 49% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard.
    • Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye.
    • Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,070
    Helpful
    1,068
    Review Management
    884
    Customer Support
    748
    Features
    607
    Cons
    Missing Features
    248
    Improvement Needed
    173
    Review Management
    169
    Limited Features
    150
    Learning Curve
    143
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.4
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,239 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,434 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 49% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard.
  • Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye.
  • Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,070
Helpful
1,068
Review Management
884
Customer Support
748
Features
607
Cons
Missing Features
248
Improvement Needed
173
Review Management
169
Limited Features
150
Learning Curve
143
View All Pros and Cons
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.4
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,239 Twitter followers
LinkedIn® Page
www.linkedin.com
1,434 employees on LinkedIn®
Reputation
(2,387)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Online Reputation Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides insights from marketing campaigns.
    • Users like Reputation's ability to centralize reviews, its real-time review monitoring system, and the insights it provides from marketing campaigns, which guide users in SEO improvements.
    • Reviewers noted that Reputation lacks a strong social media presence and management, and its reporting often lags, causing confusion in reviews navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Review Management
    163
    Helpful
    149
    Centralized Reviews
    129
    Reputation Management
    114
    Cons
    Improvement Needed
    54
    Review Management
    46
    Missing Features
    44
    Reporting Issues
    33
    Review Issues
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Customer Feedback
    Average: 8.7
    8.5
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    728 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides insights from marketing campaigns.
  • Users like Reputation's ability to centralize reviews, its real-time review monitoring system, and the insights it provides from marketing campaigns, which guide users in SEO improvements.
  • Reviewers noted that Reputation lacks a strong social media presence and management, and its reporting often lags, causing confusion in reviews navigation.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Review Management
163
Helpful
149
Centralized Reviews
129
Reputation Management
114
Cons
Improvement Needed
54
Review Management
46
Missing Features
44
Reporting Issues
33
Review Issues
33
View All Pros and Cons
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.7
8.5
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,939 Twitter followers
LinkedIn® Page
www.linkedin.com
728 employees on LinkedIn®
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SOCi
(3,998)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Online Reputation Management software
View top Consulting Services for SOCi
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management tool that allows users to schedule posts, manage multiple accounts, and respond to reviews across various platforms.
    • Users like SOCi's ability to consolidate all social media platforms in one place, its ease of use, the ability to schedule posts in advance, and the AI-generated responses for reviews.
    • Users reported issues with the platform's user-friendliness, the inability to post Instagram stories effectively, the lack of training materials, and the overwhelming amount of information presented on the dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,212
    Post Scheduling
    808
    Scheduling Posts
    653
    Centralized Management
    645
    Scheduling
    633
    Cons
    Missing Features
    301
    Posting Issues
    275
    Limited Features
    237
    Learning Curve
    205
    Improvement Needed
    185
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Customer Feedback
    Average: 8.7
    8.6
    Digital Media Monitoring
    Average: 8.0
    8.3
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management tool that allows users to schedule posts, manage multiple accounts, and respond to reviews across various platforms.
  • Users like SOCi's ability to consolidate all social media platforms in one place, its ease of use, the ability to schedule posts in advance, and the AI-generated responses for reviews.
  • Users reported issues with the platform's user-friendliness, the inability to post Instagram stories effectively, the lack of training materials, and the overwhelming amount of information presented on the dashboard.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,212
Post Scheduling
808
Scheduling Posts
653
Centralized Management
645
Scheduling
633
Cons
Missing Features
301
Posting Issues
275
Limited Features
237
Learning Curve
205
Improvement Needed
185
View All Pros and Cons
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Customer Feedback
Average: 8.7
8.6
Digital Media Monitoring
Average: 8.0
8.3
Competitive Intelligence
Average: 8.3
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
Yext
(1,007)4.4 out of 5
Optimized for quick response
View top Consulting Services for Yext
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext (NYSE: YEXT) is the leading local brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct com

    Users
    • Marketing Coordinator
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 38% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform that allows users to manage their online presence, including business listings, reviews, and social media accounts, across multiple platforms from a single dashboard.
    • Users frequently mention the ease of use, the ability to manage multiple locations, and the convenience of having all business information in one place as major benefits of using Yext.
    • Reviewers mentioned issues with the platform's user interface, difficulties in duplicating posts, high pricing, and a lack of customization options as some of the drawbacks of Yext.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    360
    Helpful
    199
    Centralized Management
    189
    Customer Support
    182
    Features
    165
    Cons
    Complex Usability
    99
    Learning Curve
    83
    Difficult Learning
    80
    Difficult Navigation
    68
    Limited Features
    67
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yext features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.7
    7.7
    Digital Media Monitoring
    Average: 8.0
    7.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    21,861 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext (NYSE: YEXT) is the leading local brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct com

Users
  • Marketing Coordinator
  • Digital Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 38% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform that allows users to manage their online presence, including business listings, reviews, and social media accounts, across multiple platforms from a single dashboard.
  • Users frequently mention the ease of use, the ability to manage multiple locations, and the convenience of having all business information in one place as major benefits of using Yext.
  • Reviewers mentioned issues with the platform's user interface, difficulties in duplicating posts, high pricing, and a lack of customization options as some of the drawbacks of Yext.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
360
Helpful
199
Centralized Management
189
Customer Support
182
Features
165
Cons
Complex Usability
99
Learning Curve
83
Difficult Learning
80
Difficult Navigation
68
Limited Features
67
View All Pros and Cons
Yext features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.7
7.7
Digital Media Monitoring
Average: 8.0
7.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
21,861 Twitter followers
LinkedIn® Page
www.linkedin.com
2,357 employees on LinkedIn®
Podium
(2,066)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Online Reputation Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

    Users
    • Owner
    • General Manager
    Industries
    • Automotive
    • Retail
    Market Segment
    • 59% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a customer communication platform that consolidates messages, reviews, and customer interactions into one place for efficient management.
    • Reviewers frequently mention the simplicity and effectiveness of Podium in streamlining customer communication, improving response times, and enhancing overall customer engagement.
    • Users mentioned that Podium can be expensive for small businesses, with some advanced features and customization options only available on higher-tier plans, and integrations with other tools can be restrictive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    393
    Helpful
    352
    Easy Communication
    314
    Communication
    312
    Useful
    224
    Cons
    Missing Features
    95
    Messaging Issues
    94
    Limited Features
    77
    Expensive
    71
    Poor Customer Support
    65
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Podium features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Customer Feedback
    Average: 8.7
    8.3
    Digital Media Monitoring
    Average: 8.0
    8.4
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    4,197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,493 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

Users
  • Owner
  • General Manager
Industries
  • Automotive
  • Retail
Market Segment
  • 59% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a customer communication platform that consolidates messages, reviews, and customer interactions into one place for efficient management.
  • Reviewers frequently mention the simplicity and effectiveness of Podium in streamlining customer communication, improving response times, and enhancing overall customer engagement.
  • Users mentioned that Podium can be expensive for small businesses, with some advanced features and customization options only available on higher-tier plans, and integrations with other tools can be restrictive.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
393
Helpful
352
Easy Communication
314
Communication
312
Useful
224
Cons
Missing Features
95
Messaging Issues
94
Limited Features
77
Expensive
71
Poor Customer Support
65
View All Pros and Cons
Podium features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Customer Feedback
Average: 8.7
8.3
Digital Media Monitoring
Average: 8.0
8.4
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
4,197 Twitter followers
LinkedIn® Page
www.linkedin.com
1,493 employees on LinkedIn®
Partoo
(48)4.8 out of 5
14th Easiest To Use in Online Reputation Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-makin

    Users
    No information available
    Industries
    • Automotive
    Market Segment
    • 29% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Partoo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Service
    3
    Customer Support
    3
    Helpful
    3
    Helpfulness
    3
    Cons
    Expensive
    2
    High Pricing
    2
    Pricing Issues
    2
    Google Bugs
    1
    Performance Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Partoo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Customer Feedback
    Average: 8.7
    8.1
    Digital Media Monitoring
    Average: 8.0
    8.5
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Partoo
    Year Founded
    2014
    HQ Location
    Paris
    LinkedIn® Page
    www.linkedin.com
    475 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-makin

Users
No information available
Industries
  • Automotive
Market Segment
  • 29% Small-Business
  • 27% Mid-Market
Partoo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Service
3
Customer Support
3
Helpful
3
Helpfulness
3
Cons
Expensive
2
High Pricing
2
Pricing Issues
2
Google Bugs
1
Performance Issues
1
View All Pros and Cons
Partoo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.5
Customer Feedback
Average: 8.7
8.1
Digital Media Monitoring
Average: 8.0
8.5
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Partoo
Year Founded
2014
HQ Location
Paris
LinkedIn® Page
www.linkedin.com
475 employees on LinkedIn®
Uberall
(197)4.3 out of 5
Optimized for quick response
View top Consulting Services for Uberall
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, en

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Restaurants
    • Marketing and Advertising
    Market Segment
    • 41% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Uberall is a centralized platform that allows businesses to manage their online presence, including listings, reviews, and social posts, across multiple locations from a single dashboard.
    • Reviewers frequently mention the ease of use, time-saving bulk update features, and the ability to manage and monitor reviews and store information efficiently, along with the strong customer support and the valuable insights provided by the platform.
    • Reviewers experienced challenges with initial setup, occasional syncing issues, difficulty in navigating certain backend components, and some useful features being available only in higher tier plans, along with the platform being time-consuming to use at full capacity.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Uberall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Centralized Management
    35
    Location Management
    26
    Customer Service
    22
    Customer Support
    21
    Cons
    Reporting Issues
    12
    Setup Challenges
    10
    Linking Issues
    9
    Complex Usage
    8
    Improvement Needed
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Uberall features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Customer Feedback
    Average: 8.7
    7.8
    Digital Media Monitoring
    Average: 8.0
    8.0
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    uberall GmbH
    Company Website
    Year Founded
    2013
    HQ Location
    Berlin, Berlin
    Twitter
    @getuberall
    1,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    470 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, en

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Restaurants
  • Marketing and Advertising
Market Segment
  • 41% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Uberall is a centralized platform that allows businesses to manage their online presence, including listings, reviews, and social posts, across multiple locations from a single dashboard.
  • Reviewers frequently mention the ease of use, time-saving bulk update features, and the ability to manage and monitor reviews and store information efficiently, along with the strong customer support and the valuable insights provided by the platform.
  • Reviewers experienced challenges with initial setup, occasional syncing issues, difficulty in navigating certain backend components, and some useful features being available only in higher tier plans, along with the platform being time-consuming to use at full capacity.
Uberall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Centralized Management
35
Location Management
26
Customer Service
22
Customer Support
21
Cons
Reporting Issues
12
Setup Challenges
10
Linking Issues
9
Complex Usage
8
Improvement Needed
8
View All Pros and Cons
Uberall features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Customer Feedback
Average: 8.7
7.8
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.3
Seller Details
Seller
uberall GmbH
Company Website
Year Founded
2013
HQ Location
Berlin, Berlin
Twitter
@getuberall
1,263 Twitter followers
LinkedIn® Page
www.linkedin.com
470 employees on LinkedIn®
G2 Profile and Reviews
(4,225)4.7 out of 5
View top Consulting Services for G2 Profile and Reviews
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
    • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
    • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Authenticity
    167
    Reviews
    143
    User Reviews
    141
    Real Reviews
    131
    Cons
    Review Issues
    105
    Biased Reviews
    65
    Lack of Clarity
    55
    Time Consumption
    34
    Confusion
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Customer Feedback
    Average: 8.7
    8.8
    Digital Media Monitoring
    Average: 8.0
    9.4
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,008 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
  • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
  • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Authenticity
167
Reviews
143
User Reviews
141
Real Reviews
131
Cons
Review Issues
105
Biased Reviews
65
Lack of Clarity
55
Time Consumption
34
Confusion
30
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.6
Customer Feedback
Average: 8.7
8.8
Digital Media Monitoring
Average: 8.0
9.4
Competitive Intelligence
Average: 8.3
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,008 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
ReviewTrackers
(161)4.6 out of 5
Entry Level Price:Starting at $89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

    Users
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Hospitality
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReviewTrackers features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.7
    8.1
    Digital Media Monitoring
    Average: 8.0
    8.0
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PG Forsta
    HQ Location
    Salt Lake City, Utah
    LinkedIn® Page
    www.linkedin.com
    502 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users
  • Marketing Director
Industries
  • Marketing and Advertising
  • Hospitality
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.7
8.1
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.3
Seller Details
Seller
PG Forsta
HQ Location
Salt Lake City, Utah
LinkedIn® Page
www.linkedin.com
502 employees on LinkedIn®
ClearlyRated
(122)4.8 out of 5
Optimized for quick response
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market le

    Users
    • Marketing Manager
    • Marketing Director
    Industries
    • Staffing and Recruiting
    • Accounting
    Market Segment
    • 59% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearlyRated Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    47
    Ease of Use
    38
    Customer Support
    30
    Customer Feedback
    18
    Feedback Management
    18
    Cons
    Expensive
    9
    Survey Limitations
    7
    Limitations
    6
    Improvement Needed
    5
    Difficult Navigation
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearlyRated features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Customer Feedback
    Average: 8.7
    8.8
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearlyRated
    Company Website
    Year Founded
    2003
    HQ Location
    Portland, Oregon
    Twitter
    @ClearlyRated
    1,641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market le

Users
  • Marketing Manager
  • Marketing Director
Industries
  • Staffing and Recruiting
  • Accounting
Market Segment
  • 59% Mid-Market
  • 24% Small-Business
ClearlyRated Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
47
Ease of Use
38
Customer Support
30
Customer Feedback
18
Feedback Management
18
Cons
Expensive
9
Survey Limitations
7
Limitations
6
Improvement Needed
5
Difficult Navigation
4
View All Pros and Cons
ClearlyRated features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.7
Customer Feedback
Average: 8.7
8.8
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
ClearlyRated
Company Website
Year Founded
2003
HQ Location
Portland, Oregon
Twitter
@ClearlyRated
1,641 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Experience.com
(362)4.8 out of 5
Optimized for quick response
9th Easiest To Use in Online Reputation Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 41% Mid-Market
    • 30% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
    • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
    • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Experience.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    103
    Helpful
    78
    Customer Support
    76
    Review Management
    66
    Experience
    56
    Cons
    Linking Issues
    18
    Reporting Issues
    12
    Missing Features
    11
    Social Media Integration
    11
    Connection Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Experience.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Customer Feedback
    Average: 8.7
    8.9
    Digital Media Monitoring
    Average: 8.0
    9.1
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Experience.com
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    257 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 41% Mid-Market
  • 30% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
  • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
  • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
Experience.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
103
Helpful
78
Customer Support
76
Review Management
66
Experience
56
Cons
Linking Issues
18
Reporting Issues
12
Missing Features
11
Social Media Integration
11
Connection Issues
9
View All Pros and Cons
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.7
8.9
Digital Media Monitoring
Average: 8.0
9.1
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Experience.com
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
257 employees on LinkedIn®
Right Choice
(161)5.0 out of 5
4th Easiest To Use in Online Reputation Management software
View top Consulting Services for Right Choice
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla

    Users
    • Marketing Manager
    • Marketing Head
    Industries
    • Retail
    • Automotive
    Market Segment
    • 45% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • RightChoice is a software tool designed for business listing management, keyword ranking, and managing Google My Business profiles.
    • Reviewers appreciate the ease of integrating RightChoice into their teams, its ability to manage listings and keywords, and the convenience of its bulk review reply feature.
    • Users mentioned occasional bugs, slow API load times, and a lack of certain features such as a dark theme and a search bar in the dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Right Choice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Customer Support
    35
    Helpful
    31
    Easy Integrations
    29
    Time Saving
    29
    Cons
    Software Bugs
    13
    Software Bugs/Issues
    13
    Limited Features
    11
    Improvement Needed
    9
    Missing Features
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Right Choice features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Customer Feedback
    Average: 8.7
    9.9
    Digital Media Monitoring
    Average: 8.0
    10.0
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RightChoice.Ai
    Year Founded
    2023
    HQ Location
    Delaware, US
    LinkedIn® Page
    www.linkedin.com
    797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla

Users
  • Marketing Manager
  • Marketing Head
Industries
  • Retail
  • Automotive
Market Segment
  • 45% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • RightChoice is a software tool designed for business listing management, keyword ranking, and managing Google My Business profiles.
  • Reviewers appreciate the ease of integrating RightChoice into their teams, its ability to manage listings and keywords, and the convenience of its bulk review reply feature.
  • Users mentioned occasional bugs, slow API load times, and a lack of certain features such as a dark theme and a search bar in the dashboard.
Right Choice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Customer Support
35
Helpful
31
Easy Integrations
29
Time Saving
29
Cons
Software Bugs
13
Software Bugs/Issues
13
Limited Features
11
Improvement Needed
9
Missing Features
8
View All Pros and Cons
Right Choice features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
10.0
Customer Feedback
Average: 8.7
9.9
Digital Media Monitoring
Average: 8.0
10.0
Competitive Intelligence
Average: 8.3
Seller Details
Seller
RightChoice.Ai
Year Founded
2023
HQ Location
Delaware, US
LinkedIn® Page
www.linkedin.com
797 employees on LinkedIn®
YouScan
(276)4.8 out of 5
Optimized for quick response
View top Consulting Services for YouScan
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YouScan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    47
    Helpful
    45
    Ease of Use
    41
    Analytics
    30
    Social Listening
    30
    Cons
    Learning Curve
    19
    Difficult Learning
    13
    Slow Performance
    13
    Limited Features
    11
    Data Inaccuracy
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YouScan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.7
    Digital Media Monitoring
    Average: 8.0
    9.3
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YouScan
    Company Website
    Year Founded
    2010
    HQ Location
    Kyiv, Kyiv City
    Twitter
    @YouScan_io
    451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Small-Business
  • 36% Mid-Market
YouScan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
47
Helpful
45
Ease of Use
41
Analytics
30
Social Listening
30
Cons
Learning Curve
19
Difficult Learning
13
Slow Performance
13
Limited Features
11
Data Inaccuracy
9
View All Pros and Cons
YouScan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.7
Digital Media Monitoring
Average: 8.0
9.3
Competitive Intelligence
Average: 8.3
Seller Details
Seller
YouScan
Company Website
Year Founded
2010
HQ Location
Kyiv, Kyiv City
Twitter
@YouScan_io
451 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
Chatmeter
(354)4.5 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

    Users
    • Marketing Manager
    • Director of Marketing
    Industries
    • Real Estate
    • Restaurants
    Market Segment
    • 42% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chatmeter is a product that provides actionable data and assists in managing listings, responding to reviews, and posting to social channels.
    • Reviewers frequently mention the exceptional support system, the user-friendly interface, and the ability to streamline the process of managing reviews and updating location information across multiple platforms.
    • Users reported slow progress on verifying locations, lack of confidence in bulk verification, and a desire for additional insights and options in local pages and social media suite.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chatmeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Customer Service
    13
    Review Management
    11
    Ease of Use
    10
    Helpfulness
    10
    Cons
    Social Media Integration
    5
    Limited Content
    4
    Inadequate Support
    3
    Limited Features
    3
    Poor Customer Support
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatmeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Customer Feedback
    Average: 8.7
    8.5
    Digital Media Monitoring
    Average: 8.0
    8.3
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alchemer
    Company Website
    HQ Location
    Louisville, CO
    Twitter
    @AlchemerHQ
    7,044 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    225 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

Users
  • Marketing Manager
  • Director of Marketing
Industries
  • Real Estate
  • Restaurants
Market Segment
  • 42% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chatmeter is a product that provides actionable data and assists in managing listings, responding to reviews, and posting to social channels.
  • Reviewers frequently mention the exceptional support system, the user-friendly interface, and the ability to streamline the process of managing reviews and updating location information across multiple platforms.
  • Users reported slow progress on verifying locations, lack of confidence in bulk verification, and a desire for additional insights and options in local pages and social media suite.
Chatmeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Customer Service
13
Review Management
11
Ease of Use
10
Helpfulness
10
Cons
Social Media Integration
5
Limited Content
4
Inadequate Support
3
Limited Features
3
Poor Customer Support
3
View All Pros and Cons
Chatmeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Customer Feedback
Average: 8.7
8.5
Digital Media Monitoring
Average: 8.0
8.3
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Alchemer
Company Website
HQ Location
Louisville, CO
Twitter
@AlchemerHQ
7,044 Twitter followers
LinkedIn® Page
www.linkedin.com
225 employees on LinkedIn®
Bazaarvoice
(805)4.2 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
    • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
    • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Review Management
    18
    Reviews
    15
    Helpful
    14
    Ease of Use
    13
    Customer Support
    12
    Cons
    Complex Usage
    12
    Poor Customer Support
    12
    Inadequate Support
    11
    Review Management
    11
    Not User-Friendly
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.7
    6.3
    Digital Media Monitoring
    Average: 8.0
    7.4
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,702 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
  • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
  • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Review Management
18
Reviews
15
Helpful
14
Ease of Use
13
Customer Support
12
Cons
Complex Usage
12
Poor Customer Support
12
Inadequate Support
11
Review Management
11
Not User-Friendly
10
View All Pros and Cons
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.7
6.3
Digital Media Monitoring
Average: 8.0
7.4
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,209 Twitter followers
LinkedIn® Page
www.linkedin.com
1,702 employees on LinkedIn®
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