Best Enterprise Online Reputation Management Software
Products classified in the overall Online Reputation Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Reputation Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Reputation Management category.
In addition to qualifying for inclusion in the Online Reputation Management Software category, to qualify for inclusion in the Enterprise Business Online Reputation Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P
Birdeye is a platform that manages online reputation, customer engagement, and reviews across multiple locations from a centralized dashboard. Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye. Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.
5,239 Twitter followers
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin
Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides insights from marketing campaigns. Users like Reputation's ability to centralize reviews, its real-time review monitoring system, and the insights it provides from marketing campaigns, which guide users in SEO improvements. Reviewers noted that Reputation lacks a strong social media presence and management, and its reporting often lags, causing confusion in reviews navigation.
10,939 Twitter followers
SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agent
SOCi is a social media management tool that allows users to schedule posts, manage multiple accounts, and respond to reviews across various platforms. Users like SOCi's ability to consolidate all social media platforms in one place, its ease of use, the ability to schedule posts in advance, and the AI-generated responses for reviews. Users reported issues with the platform's user-friendliness, the inability to post Instagram stories effectively, the lack of training materials, and the overwhelming amount of information presented on the dashboard.
Yext (NYSE: YEXT) is the leading local brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct com
Yext is a platform that allows users to manage their online presence, including business listings, reviews, and social media accounts, across multiple platforms from a single dashboard. Users frequently mention the ease of use, the ability to manage multiple locations, and the convenience of having all business information in one place as major benefits of using Yext. Reviewers mentioned issues with the platform's user interface, difficulties in duplicating posts, high pricing, and a lack of customization options as some of the drawbacks of Yext.
21,865 Twitter followers
Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses
Podium is a customer communication platform that consolidates messages, reviews, and customer interactions into one place for efficient management. Reviewers frequently mention the simplicity and effectiveness of Podium in streamlining customer communication, improving response times, and enhancing overall customer engagement. Users mentioned that Podium can be expensive for small businesses, with some advanced features and customization options only available on higher-tier plans, and integrations with other tools can be restrictive.
4,197 Twitter followers
At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-makin
Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, en
Uberall is a centralized platform that allows businesses to manage their online presence, including listings, reviews, and social posts, across multiple locations from a single dashboard. Reviewers frequently mention the ease of use, time-saving bulk update features, and the ability to manage and monitor reviews and store information efficiently, along with the strong customer support and the valuable insights provided by the platform. Reviewers experienced challenges with initial setup, occasional syncing issues, difficulty in navigating certain backend components, and some useful features being available only in higher tier plans, along with the platform being time-consuming to use at full capacity.
1,263 Twitter followers
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi
G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software. Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews. Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
33,008 Twitter followers
The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui
Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market le
1,641 Twitter followers
Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T
Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence. Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform. Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla
RightChoice is a software tool designed for business listing management, keyword ranking, and managing Google My Business profiles. Reviewers appreciate the ease of integrating RightChoice into their teams, its ability to manage listings and keywords, and the convenience of its bulk review reply feature. Users mentioned occasional bugs, slow API load times, and a lack of certain features such as a dark theme and a search bar in the dashboard.
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke
451 Twitter followers
Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i
Chatmeter is a product that provides actionable data and assists in managing listings, responding to reviews, and posting to social channels. Reviewers frequently mention the exceptional support system, the user-friendly interface, and the ability to streamline the process of managing reviews and updating location information across multiple platforms. Users reported slow progress on verifying locations, lack of confidence in bulk verification, and a desire for additional insights and options in local pages and social media suite.
7,040 Twitter followers
Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are
Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site. Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews. Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
19,209 Twitter followers
