--- title: ReviewTrackers Reviews meta_title: 'ReviewTrackers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how ReviewTrackers works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 161 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ReviewTrackers Reviews **Vendor:** PG Forsta **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 161 ## About ReviewTrackers The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology. Our business solutions allow for analyzing, amplifying, and maximizing insights so brands can beat their competitors, accelerate business acquisition and improve retention while driving more authentic connections with customers. ## ReviewTrackers Reviews ### 1. Mixed emotions... **Rating:** 3.5/5.0 stars **Reviewed by:** Chris J. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about ReviewTrackers?** The general notion of having a tool collecting all online reviews in one place is absolutly non-debatable and mandatory those days. Having an The App is rather practical as well, as it puts all data at your fingertips instantly and it is at ease to check quality performance communicated through online reviews daily without fail. This also makes it wasy to integrate it into your routine and implement the feature throughout the organisation and key business leaders for their continious use and to share results with the team. **What do you dislike about ReviewTrackers?** Notifications have been a little bit erratic. There seems to be a heavy focus on a smaller selcetion of resources and the tool would benefit from "webcrawling" a wider array of sources. **What problems is ReviewTrackers solving and how is that benefiting you?** see previous comments on Pros & Cons: Pros to further build on: The general notion of having a tool collecting all online reviews in one place is absolutly non-debatable and mandatory those days. Having an The App is rather practical as well, as it puts all data at your fingertips instantly and it is at ease to check quality performance communicated through online reviews daily without fail. This also makes it wasy to integrate it into your routine and implement the feature throughout the organisation and key business leaders for their continious use and to share results with the team. Cons/Improvement Opportunities: Notifications have been a little bit erratic. There seems to be a heavy focus on a smaller selcetion of resources and the tool would benefit from "webcrawling" a wider array of sources. ### 2. Efficient way on tracking online reviews for our product **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2023 **What do you like best about ReviewTrackers?** The ability to filter out responded and unresponded reviews makes everything so much easier & quicker to ensure that all reviews are answered in a timely manner. Additionally, the capability to draw out reviews from multiple outlets makes this a much needed system/tool! **What do you dislike about ReviewTrackers?** I honestly have nothing negative to say about Review Trackers. Probably the only thing that caught me off guard when I started using it would be the sheer amount of buttons visible that could possibly overwhelm a new user. This does however get easier and easier as time goes by **What problems is ReviewTrackers solving and how is that benefiting you?** This allows us to analyze feedback given by our customers and allows us to maintain a good reputation online by simply being able to respond to all queries in a timely mannger. ### 3. Tools is very useful; Customer service is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Kris R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about ReviewTrackers?** Love the all of our reviews are housed in one platform. Love that we can customize our solicitations. However, the customer support by Heather P. is what immediately stands out. She is very responsive to questions and inquires. **What do you dislike about ReviewTrackers?** Click through rate is a bit of a struggle. Not sure why some of our emails end up in spam folders. **What problems is ReviewTrackers solving and how is that benefiting you?** We are able to monitor all of our reviews in one platform and get some insights into the data we need to collect on behalf of our clients. ### 4. Easy to setup, Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about ReviewTrackers?** The aggregation feature is great. I can easily see reviews all in one place and don't have to worry about collecting it from individual sources. Additionally, they make it very easy to respond to Google reviews and help us with quick response times. **What do you dislike about ReviewTrackers?** Not a dislike, but features that help you secure, verify, and manage profiles better would be tremendously helpful. Apple Business Connect, for example, is tricky to verify and having a built in solution within Review Trackers would be helpful. **What problems is ReviewTrackers solving and how is that benefiting you?** We manage dozens of stores and tracking reviews across each review site is nearly impossible. The aggregation capability is the key solution to my problems and once setup, ReviewTrackers is a very easy tool for multi-location management. **Official Response from Jessica Cage:** > Hello! Thank you for taking the time to leave us a review on G2. We are thrilled you are enjoying our platform. We appreciate your feedback and will pass along to our team! ### 5. Review resource needed for your company! **Rating:** 5.0/5.0 stars **Reviewed by:** Monica M. | Media Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about ReviewTrackers?** At my company, reputation and reputation management is key. Review trackers gives us the opportunity to monitor all of our locations in one platform and makes it easy for our team to respond to all reviews. The platform is easy to use and reporting is key for our leadership and executive team. **What do you dislike about ReviewTrackers?** There is nothing I dislike at this time. **What problems is ReviewTrackers solving and how is that benefiting you?** Review Trackers is helps us stay current with our reputation management. It also helps us respond to our members in real time and to report our reputation standings. **Official Response from Jessica Cage:** > Hello Monica! Thank you for taking the time to leave ReviewTrackers a review on G2! We are glad to hear you are loving the platform. ### 6. Works well for our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher S. | Sr. Digital Marketing Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about ReviewTrackers?** Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting reviews from customers, too. Overall, the tool is simple but effective. The price is right, so that helps, too. Other platforms are too cumbersome, but ReviewTrackers is easy to set up and use. **What do you dislike about ReviewTrackers?** I wish they offered an option to post reviews on our website, like TrustPilot. Having a regular flow of reviews cycling on our website would be a good boost in keeping the content fresh and relevant. **What problems is ReviewTrackers solving and how is that benefiting you?** More timely and easier responses to reviews. They offer an easy set-up and great tools to help with our online reputation management. **Official Response from Jessica Cage:** > Hi Christopher! Thank you for taking the time to leave us a review on G2. We are glad to hear you are saving time using our platform! Like TrustPilot, we have a feature called Amplify that does allow you to post your reviews on your website! If you have any questions about this feature please reach out. We appreciate your feedback! ### 7. Great Solution for Gathering/Monitoring Client Sentiment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about ReviewTrackers?** One of the best things about ReviewTrackers is how simple and intuitive the platform is to use—especially with the amount of data it collects and how it allows you to analyze that information. It's also great that it allows you to respond to reviews through the platform and offers excellent competitor analysis tools. The tool is always evolving and adding additional functionalities, and the ReviewTrackers team is incredible to work with. **What do you dislike about ReviewTrackers?** We've never had any significant issues with ReviewTrackers. Historically, the only problems we've had were caused by changes made to the APIs of the review platforms themselves—and even then ReviewTrackers was great at communicating that to us and resolving things promptly. The one minor issue we've encountered is getting our Yelp accounts to sync to ReviewTrackers automatically like Google My Business does, but that's because of how our Yelp accounts are built. **What problems is ReviewTrackers solving and how is that benefiting you?** Pulling all of our customer feedback into one location is the biggest thing they help us with—we have almost 300 locations nationwide, so having all that customer feedback in one platform is crucial. Otherwise, we'd have to log in and out of 300+ accounts every week to review customer feedback, and we wouldn't have a good way to roll all of that data into companywide data. This allows us to have a streamlined way of collecting and analyzing data as well as an efficient way to respond to customer feedback. **Official Response from Jessica Cage:** > Hello! Thank you for taking the time to leave us a review on G2. We are glad to hear our platform has been easy for you to use! ### 8. ReviewTrackers helps businesses verify locations and understand online sentiment **Rating:** 4.5/5.0 stars **Reviewed by:** Brett B. | Customer Experience Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about ReviewTrackers?** ReviewTrackers saved my company a bunch of time by helping verify locations. Responding to reviews is simple with their template management interface. **What do you dislike about ReviewTrackers?** Sometimes I still need to enter data or update information directly in Google My Business profiles **What problems is ReviewTrackers solving and how is that benefiting you?** ReviewTrackers allowed us to verify Google locations. Once locations were verified, it allowed my company to respond to reviews in all markets. RT also allows me to track sentiment and scores for online reviews over time. This was difficult to track prior to using RT. **Official Response from Jessica Cage:** > Hi Brett! Thank you for taking the time to leave us a review. We are thrilled to hear you are enjoying our product and will pass along the feedback you provided! ### 9. Love Review Trackers! **Rating:** 5.0/5.0 stars **Reviewed by:** Jake M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about ReviewTrackers?** Review Trackers makes it so easy to respond to and manage reviews and really understand their impact on our organization. It's also been very useful in getting organizational buy-in to really care about our scores. I also love their constant improvement; they're always adding value with more and more cutting-edge features! **What do you dislike about ReviewTrackers?** I don't have any complaints. Perhaps a few more features around Apple Maps would be helpful, but I think they are currently working on that. Happy customer, here! **What problems is ReviewTrackers solving and how is that benefiting you?** Helping to improve our review scores and also our responses to reviews across a large company with many locations. **Official Response from Jessica Cage:** > Hi Jake! Thank you for taking the time to leave us a review. We are thrilled to hear you are loving our product! ### 10. My unbiased review **Rating:** 3.5/5.0 stars **Reviewed by:** Arpit A. | Brand Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2022 **What do you like best about ReviewTrackers?** Increased visibility: Reviews and ratings can impact a business's search engine rankings, and a review tracker can help businesses track and improve their online visibility. Actionable insights: A review tracker can provide businesses with valuable insights into customer feedback, which can be used to identify areas for improvement and drive business growth. Time-saving: Manually tracking and responding to reviews can be time-consuming, and a review tracker can help businesses streamline this process and save time. **What do you dislike about ReviewTrackers?** Review trackers may only track reviews from specific sources, such as popular review websites or social media platforms. This means that businesses may not be able to track all of the reviews that are being posted about their products or services. **What problems is ReviewTrackers solving and how is that benefiting you?** Improved customer service: By regularly monitoring reviews, businesses can identify and address any issues or concerns that customers have, which can help improve customer satisfaction and retention. ## ReviewTrackers Discussions - ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) - 1 comment, 1 upvote - [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) - 1 comment, 1 upvote - [View ReviewTrackers pricing details and edition comparison](https://www.g2.com/products/reviewtrackers/reviews/reviewtrackers-review-179535?section=pricing&secure%5Bexpires_at%5D=2026-07-12+12%3A31%3A11+-0500&secure%5Bsession_id%5D=b8e3d1b7-1597-4e41-9352-e3a2dfe1a079&secure%5Btoken%5D=fffd8c9bd4df54cf878b5e85181f3df9c1dcf8b3be707edef29f7cdec58ae682&format=llm_user) ## ReviewTrackers Features **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Performance** - Real-Time Updates - Analytics **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Generative AI** - AI Text Generation - AI Text Summarization **In-House Management** - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top ReviewTrackers Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,021 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews)