# Best Online Reputation Management Software for Medium-Sized Businesses

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 365

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 365+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=73862&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com&segment=mid-market)

**Sponsored**

### Alchemer Listings Management

Alchemer Listings Management (formerly Chatmeter) is an enterprise listings management platform that helps multi-location brands maintain accurate, consistent business information across search engines, maps, directories, and emerging AI-powered discovery platforms. Built for organizations managing dozens to thousands of locations, it centralizes location data control while giving corporate teams the governance tools to enforce brand standards at scale. What is Alchemer Listings Management used for? Alchemer Listings Management is used to distribute and sync accurate location data — including hours, addresses, phone numbers, services, and attributes — across Google, Apple Maps, Bing, Yelp, and hundreds of other directories and discovery platforms. Key use cases include multi-location listing accuracy programs, duplicate listing detection and suppression, local SEO optimization, new location launches, and ongoing data governance for franchise and enterprise brands. Who is Alchemer Listings Management for? Alchemer Listings Management is built for corporate marketing, local SEO, and operations teams at multi-location enterprises — including retail chains, restaurant groups, healthcare networks, financial services firms, hospitality brands, and franchise systems. It serves organizations where manual listing updates are operationally unsustainable and where listing inaccuracies are directly impacting local search visibility and customer trust. Key capabilities: - Centralized location data management across major search engines, maps, directories, and AI-powered discovery platforms — updated from a single source of truth - Listing accuracy monitoring with visibility into inconsistencies, missing data, and duplicate listings at the individual location level - Duplicate detection and suppression to eliminate conflicting listings that confuse search algorithms and erode customer trust - Enterprise governance controls that allow corporate teams to enforce brand standards while giving local operators appropriate flexibility — without creating bottlenecks - Local search performance insights that connect listing health to discoverability metrics, helping teams prioritize fixes that drive real-world traffic - Scalable bulk update tools for pushing changes across hundreds or thousands of locations simultaneously — critical for hours changes, seasonal updates, and new location launches How does Alchemer Listings Management compare to other listings management platforms? Unlike point solutions focused solely on data distribution, Alchemer Listings Management combines syndication with actionable accuracy intelligence — giving enterprise teams not just the ability to push data, but the visibility to know where listings are broken and why. Compared to platforms like Yext, Alchemer is purpose-built for the operational complexity of multi-location enterprises that need governance, not just automation, and that want listings management connected to their broader customer experience and reputation data. Bottom line: Alchemer Listings Management helps multi-location brands ensure every location is findable, accurate, and trustworthy — from the first search result to the front door.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-15T12%3A08%3A43Z&secure%5Bdisplayable_resource_id%5D=1258&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1191&secure%5Bplacement_resource_ids%5D%5B%5D=1258&secure%5Bplacement_resource_ids%5D%5B%5D=1004661&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1812180&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%2Fmid-market&secure%5Btoken%5D=b766d862146885764c380370e7d2c104292e5cb0c975570b9550427b2dca6d89&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-listings-management-g2%2F&secure%5Burl_type%5D=custom_url)

### [Birdeye](https://www.g2.com/products/birdeye/reviews)

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,072

#### How Do G2 Users Rate Birdeye?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.4/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Birdeye?

- **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye)
- **Company Website:** www.birdeye.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @BirdEye\_  
5,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,442 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Hospital & Health Care, Real Estate
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About Birdeye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews.
- Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient.
- Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly.
- Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation.
- Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication.

##### Cons

- Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements.
- Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience.
- Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues.
- Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology.
- Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience.

#### What Are Recent G2 Reviews of Birdeye?

**["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)**

**Rating:** 5.0/5.0 stars

_— Terry Lind S._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521)

**["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)**

**Rating:** 5.0/5.0 stars

_— Lisbeth M._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451)

#### What Are G2 Users Discussing About Birdeye?

- [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment
- [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment
- [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments
- [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment
- [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment

### [SOCi](https://www.g2.com/products/soci/reviews)

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,499

#### How Do G2 Users Rate SOCi?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.6/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind SOCi?

- **Seller:** [SOCi](https://www.g2.com/sellers/soci)
- **Company Website:** www.soci.ai
- **Year Founded:** 2012
- **HQ Location:** San Diego, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f30660293f046bdf007cf6ccdb8a88b1f8ee00b070671c1b2c97987b513b045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoci-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
624 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Marketing and Advertising
- **Company Size:** 50% Small, 29% Medium

#### What Do G2 Reviewers Say About SOCi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms.
- Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient.
- Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support.
- Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time.
- Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly.

##### Cons

- Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency.
- Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management.
- Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts.
- Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient.
- Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management.

#### What Are Recent G2 Reviews of SOCi?

**["Best way post across platforms!"](https://www.g2.com/survey_responses/soci-review-8863148)**

**Rating:** 5.0/5.0 stars

_— Tori W._

[Read full review](https://www.g2.com/survey_responses/soci-review-8863148)

**["SOCI streamlines social media management, boosting online presence and accountability"](https://www.g2.com/survey_responses/soci-review-9655437)**

**Rating:** 5.0/5.0 stars

_— Stephanie O._

[Read full review](https://www.g2.com/survey_responses/soci-review-9655437)

### [Reputation](https://www.g2.com/products/reputation/reviews)

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,405

#### How Do G2 Users Rate Reputation?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Reputation?

- **Seller:** [Reputation](https://www.g2.com/sellers/reputation)
- **Company Website:** reputation.com
- **Year Founded:** 2006
- **HQ Location:** San Ramon, CA
- **Twitter:** @Reputation\_Com  
10,930 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd8ab4194897457b9490b1a63309e03ed802416797d3e7a6e4765f7bf427840b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1579888%2F&secure%5Burl_type%5D=linkedin_company_website)  
685 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager, Property Manager
- **Top Industries:** Automotive, Real Estate
- **Company Size:** 46% Medium, 29% Small

#### What Do G2 Reviewers Say About Reputation?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Reputation, appreciating its simplicity and efficiency in managing customer feedback.
- Users appreciate the **SMS review requests** feature of Reputation, which enhances customer engagement and feedback collection.
- Users value the **user-friendly interface** of Reputation.com, which simplifies review management and enhances communication with stakeholders.
- Users value the **centralized reviews** feature of Reputation.com for efficient monitoring and management across multiple platforms.
- Users appreciate the **centralized management of reviews** , making it efficient to handle customer feedback seamlessly.

##### Cons

- Users feel there's **improvement needed** in integration, implementation, and adapting to unique customer service aspects.
- Users find the **survey email issues** frustrating, complicating the collection of essential feedback and insights.
- Users express frustration with **survey email bounce issues** , making it difficult to capture essential feedback effectively.
- Users find the **missing features** frustrating, including limited social publishing and absence of customizable templates.
- Users find the **scoring issues** unclear and feel the grading scale could be improved for better accuracy.

#### What Are Recent G2 Reviews of Reputation?

**["Visually pleasing & streamlined process. No complaints"](https://www.g2.com/survey_responses/reputation-review-9899978)**

**Rating:** 4.0/5.0 stars

_— Danny M._

[Read full review](https://www.g2.com/survey_responses/reputation-review-9899978)

**["Centralized Hub for Reputation with Room for Social Media Improvement"](https://www.g2.com/survey_responses/reputation-review-7128655)**

**Rating:** 4.0/5.0 stars

_— Giovanni A._

[Read full review](https://www.g2.com/survey_responses/reputation-review-7128655)

#### What Are G2 Users Discussing About Reputation?

- [Is BlackLine an ERP?](https://www.g2.com/discussions/is-blackline-an-erp)
- [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) - 1 comment
- [What is Reputation Management Software?](https://www.g2.com/discussions/what-is-reputation-management-software) - 1 comment
- [How does reputation com work?](https://www.g2.com/discussions/how-does-reputation-com-work) - 1 comment

### [Yext](https://www.g2.com/products/yext/reviews)

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,091

#### How Do G2 Users Rate Yext?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 7.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Yext?

- **Seller:** [Yext](https://www.g2.com/sellers/yext)
- **Company Website:** www.yext.com
- **Year Founded:** 2006
- **HQ Location:** New York
- **Twitter:** @yext  
21,811 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98acc97eae887b263557e152faff38f7c2d8480bd93436a7dcac0628d2d9eb7f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F515401%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,489 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 37% Large, 30% Medium

#### What Do G2 Reviewers Say About Yext?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience.
- Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business.
- Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently.
- Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction.
- Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms.

##### Cons

- Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users.
- Users report a **steep learning curve** with Yext, though support and documentation help ease the transition.
- Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing.
- Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups.
- Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options.

#### What Are Recent G2 Reviews of Yext?

**["Transparent Listings Management with Industry-Leading Publisher Reach"](https://www.g2.com/survey_responses/yext-review-12638314)**

**Rating:** 5.0/5.0 stars

_— Liz J._

[Read full review](https://www.g2.com/survey_responses/yext-review-12638314)

**["Yext: A Robust Platform for SEO Clients"](https://www.g2.com/survey_responses/yext-review-12810984)**

**Rating:** 5.0/5.0 stars

_— Ben H._

[Read full review](https://www.g2.com/survey_responses/yext-review-12810984)

#### What Are G2 Users Discussing About Yext?

- [What is Yext used for?](https://www.g2.com/discussions/yext-what-is-yext-used-for)
- [What does Yext do?](https://www.g2.com/discussions/what-does-yext-do) - 3 comments
- [Is YEXT worth the cost?](https://www.g2.com/discussions/is-yext-worth-the-cost) - 4 comments
- [What does YEXT cost?](https://www.g2.com/discussions/what-does-yext-cost)
- [What is YEXT used for?](https://www.g2.com/discussions/what-is-yext-used-for) - 2 comments

### [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,377

#### How Do G2 Users Rate G2 Marketing Solutions?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.1/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind G2 Marketing Solutions?

- **Seller:** [G2](https://www.g2.com/sellers/g2)
- **Company Website:** www.g2.com
- **Year Founded:** 2012
- **HQ Location:** Chicago, USA
- **Twitter:** @G2dotcom  
32,942 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a5c15bfc1d762f132f7ceab6872371290c28b2337aa4d8ffa55287b728776&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641084%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,504 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Small, 37% Medium

#### What Do G2 Reviewers Say About G2 Marketing Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of G2 Marketing Solutions, allowing for effortless expression of experiences and insights.
- Users value the **authenticity and transparency** of G2 Marketing Solutions, trusting real reviews to guide their decisions.
- Users appreciate G2 Marketing Solutions' **user-friendly interface** and credible reviews, enhancing informed decisions about technology.
- Users value the **genuine and fair reviews** on G2 Marketing Solutions, enabling informed decisions based on real experiences.
- Users value the **authentic reviews** on G2 Marketing Solutions, finding it a reliable source for technology insights.

##### Cons

- Users find the **approval process unpredictable** , leading to confusion and outdated reviews that hinder informed decisions.
- Users express concern over **biased reviews** that may not reflect the current quality of G2 Marketing Solutions.
- Users experience a **lack of clarity** regarding review approval and video submission statuses, impacting their overall satisfaction.
- Users find the **time-consuming nature** of lengthy feedback requests from G2 Ask to be burdensome and inefficient.
- Users experience **confusion due to the non-intuitive interface** and inconsistencies in review processes and support access.

#### What Are Recent G2 Reviews of G2 Marketing Solutions?

**["Easy Review Collection That Boosts Credibility and Brand Trust"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13224022)**

**Rating:** 5.0/5.0 stars

_— Rutvik D._

[Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13224022)

**["Real-Time Intent Data That Helps Us Find In-Market Healthcare Accounts"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13225056)**

**Rating:** 4.0/5.0 stars

_— Tasneem G._

[Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13225056)

#### What Are G2 Users Discussing About G2 Marketing Solutions?

- [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes
- [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes
- [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes
- [What is G2 Marketing Solutions used for?](https://www.g2.com/discussions/what-is-g2-marketing-solutions-used-for) - 2 comments
- [How much does g2 crowd cost?](https://www.g2.com/discussions/how-much-does-g2-crowd-cost) - 12 comments, 5 upvotes

### [Podium](https://www.g2.com/products/podium/reviews)

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Podium captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Podium closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Podium’s AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Podium delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Podium is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,026

#### How Do G2 Users Rate Podium?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.1/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Podium?

- **Seller:** [Podium](https://www.g2.com/sellers/podium)
- **Company Website:** www.podium.com
- **Year Founded:** 2014
- **HQ Location:** Lehi, UT
- **Twitter:** @PodiumHQ  
4,178 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,569 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, General Manager
- **Top Industries:** Automotive, Retail
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About Podium?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management.
- Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement.
- Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard.
- Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages.
- Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly.

##### Cons

- Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently.
- Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience.
- Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot.
- Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features.
- Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process.

#### What Are Recent G2 Reviews of Podium?

**["Podium Transformed Our Agency Communication with Seamless on Demand Integrations"](https://www.g2.com/survey_responses/podium-review-12909019)**

**Rating:** 5.0/5.0 stars

_— Kenya A._

[Read full review](https://www.g2.com/survey_responses/podium-review-12909019)

**["Fees less like a review collection tool and more like a digital front desk"](https://www.g2.com/survey_responses/podium-review-12877946)**

**Rating:** 4.0/5.0 stars

_— Neelakshi S._

[Read full review](https://www.g2.com/survey_responses/podium-review-12877946)

#### What Are G2 Users Discussing About Podium?

- [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) - 2 comments
- [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) - 2 comments
- [What is podium app?](https://www.g2.com/discussions/what-is-podium-app)

### [Partoo](https://www.g2.com/products/partoo/reviews)

At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships. Partoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct. The simplicity of our local listing solution enables companies to manage the tool at both local and brand levels. Partoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries Products Details Partoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients. Get found: - Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. Get chosen: - Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites. Get clients: - Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!

**Average Rating:** 4.7/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Partoo?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.5/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.2/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Partoo?

- **Seller:** [Partoo](https://www.g2.com/sellers/partoo)
- **Year Founded:** 2014
- **HQ Location:** Paris
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02dc64027952c2b1b827b59cfb6fef57f44b90b1e107acb8c4f355cab3c69f92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpartoo%2F&secure%5Burl_type%5D=linkedin_company_website)  
454 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 35% Small, 29% Medium

#### What Do G2 Reviewers Say About Partoo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and user-friendly interface** of Partoo, making management tasks easy and efficient.
- Users commend Partoo for its **excellent customer service** , appreciating proactive support and quick problem resolution.
- Users praise the **excellent customer support** of Partoo, highlighting quick problem resolution and proactive assistance.
- Users find Partoo's platform **essential** for managing multiple locations, boosting visitor numbers and ensuring smooth operations.
- Users find Partoo **extremely helpful** for Google management, appreciating its efficiency and excellent support from account managers.

##### Cons

- Users find the pricing of Partoo to be **expensive** , which may deter long-term commitment and satisfaction.
- Users find the **high pricing** of Partoo to be a potential barrier, suggesting a need for cost adjustments.
- Users express concerns over **pricing issues** , suggesting that costs should decrease after two years of service.
- Users often face **Google-related bugs** during video verification, affecting their overall experience with Partoo.
- Users experience **performance issues** with Partoo, noting that some features operate slowly despite good setup.

#### What Are Recent G2 Reviews of Partoo?

**["Partoo Makes Presence and Review Management Easier"](https://www.g2.com/survey_responses/partoo-review-12294317)**

**Rating:** 5.0/5.0 stars

_— Anne K._

[Read full review](https://www.g2.com/survey_responses/partoo-review-12294317)

**["Essential for Review Management and Visibility"](https://www.g2.com/survey_responses/partoo-review-12582320)**

**Rating:** 5.0/5.0 stars

_— Gerardo B._

[Read full review](https://www.g2.com/survey_responses/partoo-review-12582320)

### [Feefo](https://www.g2.com/products/feefo/reviews)

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....  96% of people use reviews as their main source of research   18% higher conversion rate when reviews are shared on a website  70% of people who read reviews say they would trust them more if they knew they were from verified customers 

**Average Rating:** 4.6/5.0

**Total Reviews:** 153

#### How Do G2 Users Rate Feefo?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.4/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 7.5/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Feefo?

- **Seller:** [Feefo](https://www.g2.com/sellers/feefo)
- **Company Website:** www.feefo.com
- **Year Founded:** 2010
- **HQ Location:** Petersfield, United Kingdom
- **Twitter:** @Feefo\_Official  
6,279 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=394472f1089096414a8443d8c28f840f19a8b13a8aee59c49a12fe54fc640b2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F847730%2F&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Managing Director
- **Top Industries:** Leisure, Travel & Tourism, Retail
- **Company Size:** 50% Small, 37% Medium

#### What Do G2 Reviewers Say About Feefo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and thorough customer support** from Feefo, enhancing satisfaction and effective account usage.
- Users find Feefo incredibly **easy to use** , streamlining genuine feedback collection with intuitive features and outstanding support.
- Users appreciate the **helpfulness of the Feefo team** , noting their proactive support and attentive account management.
- Users appreciate the **intuitive platform** of Feefo, praising its straightforward setup and daily use.
- Users value the **helpful support team** at Feefo, who are proactive and attentive to their needs.

##### Cons

- Users express concerns over **missing features** like limited analytics customization and lack of a trending score matrix.
- Users note the **poor reporting** capabilities of Feefo, although improvements have been recognized in recent updates.
- Users find the **AI review writer tedious and basic** , with a lack of support and slow issue resolution impacting experience.
- Users find the **limited customization** options for review request emails to be a drawback in flexibility and branding.
- Users feel the **limited features** of Feefo restrict customization and free trials hinder access to new functionalities.

#### What Are Recent G2 Reviews of Feefo?

**["Exceptional tool for collecting customer feedback"](https://www.g2.com/survey_responses/feefo-review-11509342)**

**Rating:** 5.0/5.0 stars

_— Scott S._

[Read full review](https://www.g2.com/survey_responses/feefo-review-11509342)

**["Great value for money and helpful staff"](https://www.g2.com/survey_responses/feefo-review-11505585)**

**Rating:** 5.0/5.0 stars

_— Maeve M._

[Read full review](https://www.g2.com/survey_responses/feefo-review-11505585)

#### What Are G2 Users Discussing About Feefo?

- [What is Feefo used for?](https://www.g2.com/discussions/what-is-feefo-used-for) - 1 comment

### [Experience.com](https://www.g2.com/products/experience-com/reviews)

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. This platform serves a diverse audience, including local professionals and multi-location brands, aiming to strengthen their online reputation and build trust with their customers. The primary focus of Experience.com is to empower businesses to achieve excellence in customer experience (CX), employee engagement (EX), and reputation management. By harnessing insights derived from customer feedback, organizations can gain a deeper understanding of their audience's needs and preferences. This understanding allows businesses to tailor their services and interactions, ultimately leading to improved customer satisfaction and loyalty. Experience.com is suitable for companies of all sizes, making it an adaptable solution for various industries. Key features of Experience.com include advanced analytics tools that analyze customer feedback in real-time, enabling businesses to identify trends and areas for improvement. The platform also offers customizable surveys and feedback mechanisms, allowing organizations to gather insights directly from their customers. Additionally, the integration of AI technology helps automate responses and provides actionable recommendations, streamlining the reputation management process. By utilizing these features, businesses can not only maintain a positive online reputation but also leverage it to attract new customers. Experience.com stands out in its category by offering a holistic approach to reputation management. It combines customer feedback, employee engagement, and data analytics into a single platform, ensuring that businesses can address all aspects of their reputation. This integrated approach not only simplifies the management process but also enhances the overall effectiveness of reputation-building efforts. By focusing on both customer and employee experiences, Experience.com helps organizations create a cohesive brand image that resonates with their target audience. Overall, Experience.com provides a valuable resource for businesses looking to enhance their online reputation and foster trust with their customers. Through its innovative features and comprehensive approach, the platform equips organizations with the tools necessary to thrive in a competitive marketplace while maintaining a strong connection with their audience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 393

#### How Do G2 Users Rate Experience.com?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Experience.com?

- **Seller:** [Experience.com](https://www.g2.com/sellers/experience-com)
- **Company Website:** experience.com
- **Year Founded:** 2015
- **HQ Location:** San Ramon, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7298cf79424972daa9bc402206881f36820b55c3ba15a583a0841455364f3630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7790598%2F&secure%5Burl_type%5D=linkedin_company_website)  
273 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Branch Manager, Loan Officer
- **Top Industries:** Financial Services, Real Estate
- **Company Size:** 40% Medium, 32% Small

#### What Do G2 Reviewers Say About Experience.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Experience.com, appreciating its seamless setup and intuitive user interface.
- Users praise the **exceptional customer support** from Experience.com, highlighting timely assistance and valuable resources available.
- Users appreciate the **user-friendly setup** and **exceptional customer service** provided by Experience.com, enhancing their experience.
- Users appreciate the **efficiency in managing reviews** with Experience.com, streamlining their workflow and enhancing overall productivity.
- Users value the **fact-based customer experiences** provided by Experience.com, boosting their marketing and business growth confidence.

##### Cons

- Users find the **linking issues** in Experience.com cumbersome, preferring direct posting to other review sites instead.
- Users often face **connection issues** with Experience.com, making account linking and social media integration frustrating.
- Users find **integration issues** frustrating, particularly with linking accounts and options tailored for loan officers.
- Users find the **social media integration confusing** , often struggling to link their accounts and share reviews effectively.
- Users find **improvement needed** in review requests frequency and outdated survey questions on Experience.com, impacting user experience.

#### What Are Recent G2 Reviews of Experience.com?

**["Effortless Review Management, Seamless Integration"](https://www.g2.com/survey_responses/experience-com-review-9917130)**

**Rating:** 4.5/5.0 stars

_— Hans B._

[Read full review](https://www.g2.com/survey_responses/experience-com-review-9917130)

**["Effortless Survey Responses with Helpful AI Follow-Ups"](https://www.g2.com/survey_responses/experience-com-review-12910139)**

**Rating:** 5.0/5.0 stars

_— Jo Anne (Joey) F._

[Read full review](https://www.g2.com/survey_responses/experience-com-review-12910139)

#### What Are G2 Users Discussing About Experience.com?

- [What is Experience.com used for?](https://www.g2.com/discussions/what-is-experience-com-used-for) - 1 comment

### [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)

ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.

**Average Rating:** 4.9/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate ReputationStacker?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.9/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ReputationStacker?

- **Seller:** [ReputationStacker](https://www.g2.com/sellers/reputationstacker)
- **Year Founded:** 2016
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ea26fa1972ab310ce71f65bd7c523398cfe4071475178177c56d040900e12ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freputationstacker%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Marketing Director
- **Top Industries:** Consumer Services, Health, Wellness and Fitness
- **Company Size:** 51% Small, 35% Medium

#### What Do G2 Reviewers Say About ReputationStacker?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ReputationStacker to be **very easy to use** , streamlining review collection with hassle-free setup and automation.
- Users love the **ease of use** of ReputationStacker, simplifying review collection and boosting their customer ratings significantly.
- Users love the **ease of online reputation management** with ReputationStacker, enjoying seamless setup and support for their locations.
- Users value the **automation** of ReputationStacker, streamlining review requests and boosting their business's online presence effectively.
- Users find the **easy setup** of ReputationStacker efficient, allowing seamless integration and effective automated review collection.

##### Cons

- Users face **connection issues** during setup, but support helps ensure smooth operation afterward.
- Users find the filtering options useful but note it can be **difficult to learn** due to complexity and lack of documentation.
- Users find ReputationStacker to be **expensive** when exceeding text message limits, leading to higher costs than anticipated.
- Users find **filtering issues** arise when combining multiple options, leading to confusion and a need for better documentation.
- Users find the **filtering limitations** challenging, particularly when combining multiple options without adequate guidance or documentation.

#### What Are Recent G2 Reviews of ReputationStacker?

**["On-Brand AI Review Responses That Make Managing Reviews Effortless Across Hundreds of Locations"](https://www.g2.com/survey_responses/reputationstacker-review-13253874)**

**Rating:** 5.0/5.0 stars

_— Helen R._

[Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13253874)

**["Best-in-Class AI Review Responder, Seamlessly Integrated and On-Brand Reputation Management"](https://www.g2.com/survey_responses/reputationstacker-review-13237541)**

**Rating:** 5.0/5.0 stars

_— Faith P._

[Read full review](https://www.g2.com/survey_responses/reputationstacker-review-13237541)

#### What Are G2 Users Discussing About ReputationStacker?

- [What is ReputationStacker used for?](https://www.g2.com/discussions/what-is-reputationstacker-used-for) - 1 comment

### [Digital Air Strike](https://www.g2.com/products/digital-air-strike/reviews)

Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. Our team of experts optimizes all software and services to ensure you get the results you want.

**Average Rating:** 4.8/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate Digital Air Strike?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 9.4/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Digital Air Strike?

- **Seller:** [DAS Technology](https://www.g2.com/sellers/das-technology)
- **Year Founded:** 2010
- **HQ Location:** Scottsdale, AZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cfb2bbfeed0c16cdceb29ac91b8fd775941eb3b92b99cb3e0b25668b01357c42&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigital-air-strike%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
165 employees on LinkedIn®
- **Phone:** 1-888-713-8958

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 66% Medium, 34% Small

#### What Are Recent G2 Reviews of Digital Air Strike?

**["Very helpful"](https://www.g2.com/survey_responses/digital-air-strike-review-4463073)**

**Rating:** 5.0/5.0 stars

_— Bethany T._

[Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4463073)

**["A Solid Choice for Rep Management"](https://www.g2.com/survey_responses/digital-air-strike-review-4455923)**

**Rating:** 4.0/5.0 stars

_— Andi S._

[Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4455923)

#### What Are G2 Users Discussing About Digital Air Strike?

- [What is Digital Air Strike used for?](https://www.g2.com/discussions/what-is-digital-air-strike-used-for)

### [Liftify](https://www.g2.com/products/liftify/reviews)

More reviews. Better visibility. Be the name they call first. Liftify is the reputation platform for home services. Your customer decides before they ever call you. They search, they read reviews, they see what AI answers say about you, and they pick the company they believe will show up and do it right. Most of the trust you earn on the job never reaches that moment. Liftify closes that gap. We get you more reviews, from more completed jobs, at every location, month after month. That volume moves you up in search, into the map pack, and into AI answers, which is where the next customer already is. One example of what that looks like: a 22-location platform across five states grew review volume 93% over ten months, 3,447 more reviews than the prior year. Volume doubled in the first month, and every month beat the prior year's best. It works as one connected system. ReviewPro turns completed jobs into reviews, at scale, across every location. ExperiencePro, an add-on to ReviewPro, shows you what that feedback is telling you about the work. LoyaltyPro, in early access, turns customers you already won into repeat revenue. ConvertPro, in early access, turns visibility into booked jobs. Liftify Command Center gives owners and leadership one view of how every location, brand, or portfolio is performing. Built for HVAC, plumbing, roofing, painting, restoration, and more. Whether you run a single location and want to grow, a handful of trucks, a franchise system, or a multi-brand platform, the model is right-sized to your business. You are live in days, not months, and we handle the setup. Operations platforms like ServiceTitan run the business. Liftify is the trust layer that helps customers find you first and pick you. We work alongside your operations platform. Start with a 30-day pilot across up to five locations. No commitment to start. Priced to your business and scaled to each location's market. Be the one they choose. Trust, made visible.

**Average Rating:** 5.0/5.0

**Total Reviews:** 154

#### How Do G2 Users Rate Liftify?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Liftify?

- **Seller:** [Liftify](https://www.g2.com/sellers/liftify)
- **Company Website:** liftify.com
- **Year Founded:** 2020
- **HQ Location:** Indianapolis, US
- **Twitter:** @GetLiftify
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=832260d9b1720776655c274503af1f44b51260d93095c1dc0c77c0657fb979ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fliftify&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, General Manager
- **Top Industries:** Consumer Services, Construction
- **Company Size:** 60% Small, 32% Medium

#### What Do G2 Reviewers Say About Liftify?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Liftify's **exceptional customer support** , making business interactions seamless and stress-free.
- Users enjoy the **ease of use** of Liftify, finding it simple and efficient for managing customer reviews.
- Users praise Liftify for its **significant increase in reviews** , enhancing online reputation and customer trust effortlessly.
- Users commend Liftify for its **exceptional customer support** , making business interactions easy and efficient.
- Users laud Liftify for its **effective review management** , resulting in significant volume and quality improvements for contractors.

##### Cons

- Users often face **poor reporting** in Liftify, making it hard to navigate and interpret location-specific data efficiently.
- Users find **access limitations** frustrating, as essential features like multi-contact texting are still unavailable.
- Users find that the **AI tool often lacks variety** in its responses, impacting the overall experience positively.
- Users experience some **filtering issues** that can complicate location tracking but overall functionality remains intact.
- Users desire better integration with other platforms, as current **integration issues** complicate responding to reviews.

#### What Are Recent G2 Reviews of Liftify?

**["Driving Significant Review Growth and Customer Experience Improvements"](https://www.g2.com/survey_responses/liftify-review-12337393)**

**Rating:** 5.0/5.0 stars

_— Brittany H._

[Read full review](https://www.g2.com/survey_responses/liftify-review-12337393)

**["Liftify: One-Stop Shop for Effortless Multi-Location Review and Survey Management"](https://www.g2.com/survey_responses/liftify-review-12331773)**

**Rating:** 5.0/5.0 stars

_— Katelyn P._

[Read full review](https://www.g2.com/survey_responses/liftify-review-12331773)

### [Trustpilot](https://www.g2.com/products/trustpilot/reviews)

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

**Average Rating:** 3.4/5.0

**Total Reviews:** 253

#### How Do G2 Users Rate Trustpilot?

- **Has the product been a good partner in doing business?:** 6.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 7.8/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Trustpilot?

- **Seller:** [Trustpilot](https://www.g2.com/sellers/trustpilot)
- **Year Founded:** 2007
- **HQ Location:** Copenhagen, Denmark
- **Twitter:** @Trustpilot  
30,190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7cbce2e5933c733a4025c188401496ce7a1871ce95c49995934a3fcf271c6e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F862573%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,384 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Financial Services, Retail
- **Company Size:** 60% Small, 32% Medium

#### What Do G2 Reviewers Say About Trustpilot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trustpilot's platform to be **easy to navigate** , facilitating quick access to vital reviews and information.
- Users value Trustpilot for its **efficient reputation management tools** , streamlining feedback integration and enhancing decision-making.
- Users praise Trustpilot for its **easy setup** , allowing swift initiation and effective management of feedback processes.
- Users appreciate the **quick responses** on Trustpilot, valuing its ease of use for learning about products.
- Users value Trustpilot's **efficient review management tools** , streamlining feedback integration and automating time-consuming processes.

##### Cons

- Users experience **poor customer support** with Trustpilot, facing unclear processes and inadequate assistance during disputes.
- Users experience **stressful review moderation** with aggressive policies and vague communication, complicating interactions and business reputation.
- Users feel that **review manipulation** on Trustpilot leads to lost reviews and an overly stressful moderation process.
- Users find Trustpilot's pricing to be **excessively high** , especially for basic features and limited review invites.
- Users face **billing issues** with Trustpilot due to unexpected price hikes and rigid contract renewals, causing financial strain.

#### What Are Recent G2 Reviews of Trustpilot?

**["Genuine Verified Reviews That Boost SEO Visibility"](https://www.g2.com/survey_responses/trustpilot-review-12678034)**

**Rating:** 5.0/5.0 stars

_— Visal K._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-12678034)

**["Trustpilot Makes Confident Buying Decisions Easy"](https://www.g2.com/survey_responses/trustpilot-review-13040258)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/trustpilot-review-13040258)

#### What Are G2 Users Discussing About Trustpilot?

- [What is Trustpilot used for?](https://www.g2.com/discussions/what-is-trustpilot-used-for) - 1 upvote

### [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews)

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.&nbsp; The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy&nbsp; platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate ClearlyRated?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.8/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind ClearlyRated?

- **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated)
- **Company Website:** www.clearlyrated.com
- **Year Founded:** 2003
- **HQ Location:** Portland, Oregon
- **Twitter:** @ClearlyRated  
1,630 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15b95b8982275d0fb82e0fff438ce8b1fbaedf4060206e7f4c3de540bdb3dc02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18669814%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Director
- **Top Industries:** Staffing and Recruiting, Accounting
- **Company Size:** 59% Medium, 24% Small

#### What Do G2 Reviewers Say About ClearlyRated?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of implementation and actionable insights** provided by ClearlyRated, enhancing their organizational strategies.
- Users value the **ease of use** of ClearlyRated, citing its user-friendly interface and responsive support team.
- Users praise the **quick and responsive customer support** from ClearlyRated, enhancing their survey experience and satisfaction.
- Users laud **ClearlyRated's effective feedback collection** for enhancing processes and fostering continuous improvement in staffing agencies.
- Users find **Feedback Management** invaluable for collecting surveys and gaining actionable insights to enhance client satisfaction.

##### Cons

- Users feel the pricing is **expensive** , especially with cheaper survey options available but value its industry recognition.
- Users are frustrated by the **lack of response options** and poor email delivery of ClearlyRated surveys.
- Users find the **information overwhelming** and struggle with navigation and limited survey editing options on ClearlyRated.
- Users feel that ClearlyRated requires **considerable improvement** in features and data analysis for better usability.
- Users find the **difficult navigation** of ClearlyRated challenging, especially for beginners trying to access important features.

#### What Are Recent G2 Reviews of ClearlyRated?

**["Custom survey with great data analytics."](https://www.g2.com/survey_responses/clearlyrated-review-11050660)**

**Rating:** 4.5/5.0 stars

_— Julia L._

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660)

**["Bulk NPS Surveys with Automated Reminders and Robust Reporting"](https://www.g2.com/survey_responses/clearlyrated-review-13208605)**

**Rating:** 4.5/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-13208605)

#### What Are G2 Users Discussing About ClearlyRated?

- [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for)

### [YouScan](https://www.g2.com/products/youscan/reviews)

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market.

**Average Rating:** 4.7/5.0

**Total Reviews:** 302

#### How Do G2 Users Rate YouScan?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind YouScan?

- **Seller:** [YouScan](https://www.g2.com/sellers/youscan)
- **Company Website:** www.youscan.io
- **Year Founded:** 2010
- **HQ Location:** Kyiv, Kyiv City
- **Twitter:** @YouScan\_io  
441 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0672b1309b31065f60c6ef8b85793c01d831a362043c9070d90ee72c0e3828e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F525639%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Market Research
- **Company Size:** 48% Small, 35% Medium

#### What Do G2 Reviewers Say About YouScan?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend YouScan for its **excellent customer support** , providing prompt assistance and enriching onboarding experiences.
- Users praise YouScan for its **helpful customer support** that promptly addresses questions and enhances user experience.
- Users appreciate YouScan for its **ease of use** , boasting an intuitive interface and helpful customer support.
- Users are impressed by YouScan's **powerful analytics capabilities** , enabling them to uncover actionable insights efficiently.
- Users find YouScan's **social listening capabilities** invaluable for monitoring brand mentions and enhancing customer engagement.

##### Cons

- Users find the **learning curve challenging** , especially with search queries, making it tough for new users to adapt.
- Users find the **difficult learning** curve a challenge, needing time to master YouScan's extensive features effectively.
- Users express frustration with YouScan's **slow performance** when analyzing large data sets, impacting efficiency and usability.
- Users note the **limited features** of YouScan, especially in query counts and data extraction capabilities.
- Users face challenges with **data inaccuracy** due to limited query capabilities and difficulty in cleaning data effectively.

#### What Are Recent G2 Reviews of YouScan?

**["Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support"](https://www.g2.com/survey_responses/youscan-review-12851551)**

**Rating:** 4.5/5.0 stars

_— bizinside ._

[Read full review](https://www.g2.com/survey_responses/youscan-review-12851551)

**["YouScan Delivers Broad Social Data, TikTok at Scale, and an Easy UX"](https://www.g2.com/survey_responses/youscan-review-13260755)**

**Rating:** 4.5/5.0 stars

_— Michael W._

[Read full review](https://www.g2.com/survey_responses/youscan-review-13260755)

#### What Are G2 Users Discussing About YouScan?

- [What are the benefits and challenges of using YouScan for social media listening?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-youscan-for-social-media-listening)
- [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote

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