Top Free Online Reputation Management Software

Check out our list of free Online Reputation Management Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Online Reputation Management Software to ensure you get the right product.

View Free Online Reputation Management Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
113 Online Reputation Management Products Available
View all Online Reputation Management Software
View all Online Reputation Management Software

Birdeye

(4,035)4.7 out of 5
Entry Level Price:Contact Us
8th Easiest To Use in Online Reputation Management software
OverviewUser Satisfaction
Product Description

Birdeye is the leading marketing platform for multi-location brands, where AI agents drive real business outcomes. Birdeye replaces fragmented marketing tools with a single platform where agents autom

Users: Owner, Marketing Manager · Industries: Hospital & Health Care, Real Estate · Market Segment: 48% Small-Business, 35% Mid-Market
User Sentiment

Reviewers frequently mention the ease of use, the ability to consolidate reviews from multiple platforms, the automation of review responses, and the helpful customer service. Users reported issues with high pricing, a steep learning curve, a cluttered user interface, lack of direct integration with some CRM systems, and occasional setbacks with payment processing.

User SatisfactionSeller Details
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.4
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2012
HQ Location
Palo Alto, CA
Company Website
https://www.birdeye.com
Twitter
@BirdEye_
LinkedIn® Page
https://www.linkedin.com/company/2837064/

Reviews.io

(636)4.8 out of 5
Entry Level Price:$29.00
OverviewUser Satisfaction
Product Description

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and

Users: Director, Managing Director · Industries: Retail, Apparel & Fashion · Market Segment: 84% Small-Business, 14% Mid-Market
User SatisfactionWhat G2 Users Think
Reviews.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.8
8.1
Digital Media Monitoring
Average: 8.0
8.8
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Verified User in Furniture
AF
Setting things up, including filters and similar features, is usually straightforward. I also find the price reasonable for the services provided.... Read review
Verified User in Computer Hardware
UC
Reviews.io has been an excellent tool for our business. The platform makes it simple to collect verified customer feedback and display it in a... Read review
Seller Details
Year Founded
2022
HQ Location
Boston, MA
Company Website
https://www.clearer.io/
Twitter
@clearer_io
LinkedIn® Page
https://www.linkedin.com/company/clearerio/
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

NiceJob

(416)4.8 out of 5
Entry Level Price:$75.00
4th Easiest To Use in Online Reputation Management software
OverviewUser Satisfaction
Product Description

NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referra

Users: Owner, President · Industries: Construction, Consumer Services · Market Segment: 92% Small-Business, 5% Mid-Market
User Sentiment

Users frequently mention the ease of setup, seamless integration with other platforms, and the significant increase in customer reviews as key benefits of using NiceJob. Reviewers experienced challenges with uploading clients to the database, issues with website widgets, and expressed a desire for more automation and additional features.

User SatisfactionSeller Details
NiceJob features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.8
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2002
HQ Location
Montréal, CA
Company Website
https://www.paystone.com/
LinkedIn® Page
https://www.linkedin.com/company/paystone/

Vendasta AI Platform

(503)4.5 out of 5
Entry Level Price:Free
OverviewUser Satisfaction
Product Description

From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bil

Users: Owner, CEO · Industries: Marketing and Advertising, Management Consulting · Market Segment: 85% Small-Business, 10% Mid-Market
User Sentiment

Reviewers like the platform's user-friendly design, ease of use, and the outstanding customer support team that provides quick and detailed responses. Users experienced difficulties in customizing the platform and found some features confusing, particularly the onboarding system and the division between partner and agency levels.

User SatisfactionSeller Details
Vendasta AI Platform features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Customer Feedback
Average: 8.8
8.7
Digital Media Monitoring
Average: 8.0
8.5
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2008
HQ Location
Saskatchewan
Company Website
https://www.vendasta.com
Twitter
@Vendasta
LinkedIn® Page
https://www.linkedin.com/company/203666/

Swell

(372)4.5 out of 5
Entry Level Price:Contact Us
OverviewUser Satisfaction
Product Description

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

Users: Office Manager, Owner · Industries: Hospital & Health Care, Health, Wellness and Fitness · Market Segment: 87% Small-Business, 12% Mid-Market
User SatisfactionWhat G2 Users Think
Swell features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.8
7.5
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
HW
Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
Antea L.
AL
No trouble! Easy to access and hassle free! Read review
Seller Details
Year Founded
2016
HQ Location
Salt Lake City, Utah
Company Website
https://www.swellcx.com/
Twitter
@Swell_Reviews
LinkedIn® Page
https://www.linkedin.com/company/17937029/

HighLevel

(631)4.6 out of 5
Entry Level Price:$97.00
View top Consulting Services for HighLevel
OverviewUser Satisfaction
Product Description

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users: Owner, CEO · Industries: Marketing and Advertising, Consulting · Market Segment: 63% Small-Business, 3% Mid-Market
User Sentiment

Reviewers appreciate HighLevel's all-in-one functionality, ease of use, robust options, and the ability to easily create sub-accounts and landing pages, which provide substantial return on investment. Reviewers mentioned issues with the platform's steep learning curve, occasional glitches, complicated API availability, and the need for improved training and user interface.

User SatisfactionSeller Details
HighLevel features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Customer Feedback
Average: 8.8
7.9
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2018
HQ Location
Dallas, Texas
Company Website
https://gohighlevel.com
Twitter
@gohighlevel
LinkedIn® Page
https://www.linkedin.com/company/highlevel/

Experience.com

(369)4.7 out of 5
10th Easiest To Use in Online Reputation Management software
OverviewUser Satisfaction
Product Description

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

Users: Branch Manager, Loan Officer · Industries: Financial Services, Real Estate · Market Segment: 41% Mid-Market, 30% Small-Business
User Sentiment

Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform. Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.

User SatisfactionSeller Details
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.0
9.1
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2015
HQ Location
San Ramon, California
Company Website
https://experience.com/
LinkedIn® Page
https://www.linkedin.com/company/7790598/

Trustpilot

(254)3.4 out of 5
Entry Level Price:Starting at $299.00
OverviewUser Satisfaction
Product Description

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

Industries: Financial Services, Retail · Market Segment: 60% Small-Business, 31% Mid-Market
User SatisfactionWhat G2 Users Think
Trustpilot features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 9.0
7.7
Customer Feedback
Average: 8.8
7.5
Digital Media Monitoring
Average: 8.0
6.8
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Desislav K.
DK
The free version gives you 100 invites per month. Read review
Eric P.
EP
Their website widget is great for showing your reviews/ranking to help build trust. Read review
Seller Details
Year Founded
2007
HQ Location
Copenhagen, Denmark
Company Website
https://www.trustpilot.com/
Twitter
@Trustpilot
LinkedIn® Page
https://www.linkedin.com/company/862573/

Shopper Approved

(235)4.7 out of 5
Entry Level Price:Starting at $119.00
OverviewUser Satisfaction
Product Description

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leadi

Users: Owner, President · Industries: Retail, Consumer Goods · Market Segment: 89% Small-Business, 15% Mid-Market
User SatisfactionWhat G2 Users Think
Shopper Approved features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.8
7.3
Digital Media Monitoring
Average: 8.0
8.5
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Verified User in Retail
AR
A quick way to build up reviews quickly. Read review
Verified User in Retail
AR
Friendly staff willing to go over and beyond. Read review
Seller Details
Year Founded
2010
HQ Location
Ogden, UT
Company Website
https://shopperapproved.com
Twitter
@ShopperApproved
LinkedIn® Page
https://www.linkedin.com/company/4802495/

ReviewTrackers

(161)4.6 out of 5
Entry Level Price:Starting at $89.00
OverviewUser Satisfaction
Product Description

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users: Marketing Director · Industries: Marketing and Advertising, Hospitality · Market Segment: 46% Mid-Market, 35% Small-Business
User SatisfactionWhat G2 Users Think
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.8
8.1
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Christopher S.
CS
Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting... Read review
CS
We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us... Read review
Seller Details
HQ Location
Salt Lake City, Utah
Company Website
https://inmoment.com/
LinkedIn® Page
https://www.linkedin.com/company/weareinmoment/

Right Choice

(163)5.0 out of 5
Free trial available
6th Easiest To Use in Online Reputation Management software
View top Consulting Services for Right Choice
OverviewUser Satisfaction
Product Description

RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one pla

Users: Marketing Manager, Marketing Head · Industries: Retail, Automotive · Market Segment: 45% Small-Business, 38% Mid-Market
User Sentiment

Reviewers frequently mention the software's valuable features such as the keyword ranker, bulk review replier, and the ability to lock Google Business profiles, which have significantly improved their rankings and made managing listings and responding to reviews easier. Users reported occasional graphical bugs, slow customer support response times, and a desire for additional features such as a dark theme option and a search bar in the dashboard.

User SatisfactionSeller Details
Right Choice features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
10.0
Customer Feedback
Average: 8.8
9.9
Digital Media Monitoring
Average: 8.0
10.0
Competitive Intelligence
Average: 8.3
Seller Details
Year Founded
2023
HQ Location
Delaware, US
Company Website
https://rightchoice.ai/
LinkedIn® Page
https://www.linkedin.com/company/rightchoiceai

Grade.us

(144)4.6 out of 5
Entry Level Price:$60 per seat/location ...
OverviewUser Satisfaction
Product Description

What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on

Users: Owner, President · Industries: Marketing and Advertising, Internet · Market Segment: 84% Small-Business, 13% Mid-Market
User SatisfactionWhat G2 Users Think
Grade.us features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.8
7.5
Digital Media Monitoring
Average: 8.0
6.1
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Verified User in Marketing and Advertising
AM
It used to be the low-cost solution for getting client reviews, and worked reasonably well. Over time, it has gotten less functional, more... Read review
PS
Easy to set up, accessible, and easy for end users to leave reviews. Too often, satisfied customers remain silent about the quality service they... Read review
Seller Details
Year Founded
2013
HQ Location
Walnut Creek, CA
Company Website
https://gatherup.com/
Twitter
@GatherUp
LinkedIn® Page
https://www.linkedin.com/company/gatherup/

Great Recruiters

(165)4.9 out of 5
Entry Level Price:Starting at $30.00
7th Easiest To Use in Online Reputation Management software
OverviewUser Satisfaction
Product Description

Great Recruiters is a specialized feedback and review platform designed specifically for staffing firms to enhance their recruitment processes and brand reputation. This innovative solution enables or

Users: Recruiter, Technical Recruiter · Industries: Staffing and Recruiting, Hospital & Health Care · Market Segment: 48% Mid-Market, 47% Small-Business
User SatisfactionWhat G2 Users Think
Great Recruiters features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.6
Customer Feedback
Average: 8.8
8.6
Digital Media Monitoring
Average: 8.0
9.1
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Darrin O.
DO
It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature... Read review
Seller Details
Year Founded
2017
HQ Location
Troy, Michigan
Company Website
https://www.greatrecruiters.com
Twitter
@great_recruiter
LinkedIn® Page
http://www.linkedin.com/company/great-recruiters

AppFollow

(197)4.6 out of 5
Entry Level Price:Free
View top Consulting Services for AppFollow
OverviewUser Satisfaction
Product Description

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

Users: CEO, Social Media Manager · Industries: Information Technology and Services, Computer Games · Market Segment: 64% Small-Business, 23% Mid-Market
User SatisfactionWhat G2 Users Think
AppFollow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Customer Feedback
Average: 8.8
6.7
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Changseok K.
CK
Appfollow provide pretty much all of reviews on each platform. ZD feature does n't have direct link to App Store on Apple. but App foloow can make... Read review
RA
aso trafic and keyword and theres a free plan to use it for ever Read review
Seller Details
Year Founded
2015
HQ Location
Helsinki
Company Website
https://appfollow.io
Twitter
@AppFollowIO
LinkedIn® Page
https://www.linkedin.com/company/6403242/

Chekkit

(154)4.9 out of 5
Entry Level Price:$149.00
OverviewUser Satisfaction
Product Description

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one soluti

Users: Owner, Manager · Industries: Retail, Luxury Goods & Jewelry · Market Segment: 90% Small-Business, 10% Mid-Market
User SatisfactionWhat G2 Users Think
Chekkit features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.6
Customer Feedback
Average: 8.8
9.9
Digital Media Monitoring
Average: 8.0
9.5
Competitive Intelligence
Average: 8.3
What G2 Users ThinkSeller Details
Keith C.
KC
Easy to use. Clean and intuitive interface. Great value for the cost. Read review
Tracy O.
TO
For a small business, Chekkit offers the right amount of features at the right price that is affordable for us. Their customer service is top... Read review
Seller Details
Year Founded
2016
HQ Location
Winnipeg
Company Website
https://www.chekkit.io
Twitter
@getchekkit
LinkedIn® Page
https://www.linkedin.com/company/18233108/