We have been using YouScan for our research on consumer trends and we have liked the data collection it offers and its ability to filter them, analyze user sentiment, highlight topics, and visualize key insights, it has been of great value to our team. The interface is intuitive and allows optimizing the search for relevant information on social networks and other platforms.
Additionally, customer support has been excellent, they are always willing to help and resolve concerns. Highly recommended for a team that needs a social media monitoring and analysis solution. Review collected by and hosted on G2.com.
Although automatic sentiment analysis is quite accurate, in some cases it requires manual review to adjust certain interpretations. Also, occasionally, there are posts that do not perfectly match the search intent, although the margin of error is low and the available filters help optimize the results. Review collected by and hosted on G2.com.
Hello Jaquelin! Thank you very much for your positive review. We are very happy to know that YouScan is being so useful for understanding trends and what people are saying. We continue working to make sentiment analysis better and hope to surprise you with the improvements!
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
This review has been translated from English using AI.
