The Top 20 Easiest To Use Online Reputation Management Software

See the top Online Reputation Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Liftify

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.4

9.9

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

Right Choice

9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.4

10.0

Customer Segment Breakdown

Small Business

46%

Mid Market

35%

Enterprise

19%

Edge

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

67%

Mid Market

27%

Enterprise

NiceJob

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.4

9.4

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

Great Recruiters

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

48%

Mid Market

48%

Enterprise

Podium

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

Birdeye

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

52%

Mid Market

36%

Enterprise

12%

Synup

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

76%

Mid Market

19%

Enterprise

Experience.com

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

32%

Mid Market

45%

Enterprise

24%

#10

Reputation

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Small Business

29%

Mid Market

45%

Enterprise

26%

#11

YouScan

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.4

9.2

Customer Segment Breakdown

Small Business

47%

Mid Market

36%

Enterprise

17%

#12

Reviews.io

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

#13

EmbedReviews

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.4

9.5

Customer Segment Breakdown

Small Business

87%

Mid Market

10%

Enterprise

#14

Feefo

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.4

9.1

Customer Segment Breakdown

Small Business

54%

Mid Market

35%

Enterprise

11%

#15

SOCi

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.4

9.0

Customer Segment Breakdown

Small Business

53%

Mid Market

30%

Enterprise

16%

#16

Oggvo

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.4

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.4

9.3

Customer Segment Breakdown

Small Business

96%

Mid Market

Enterprise

#17

Yext

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.2

8.6

Meets Requirements

Average: 9.4

8.6

Customer Segment Breakdown

Small Business

27%

Mid Market

33%

Enterprise

40%

#18

HighLevel

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.2

7.8

Meets Requirements

Average: 9.4

9.6

Customer Segment Breakdown

Small Business

96%

Mid Market

Enterprise

#19

Score My Reviews

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.4

9.0

Customer Segment Breakdown

Small Business

94%

Mid Market

#20

ReviewsOnMyWebsite

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.4

9.7

Customer Segment Breakdown

Small Business

100%