--- title: Mindbody Reviews meta_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 601 reviews by the users' company size, role or industry to find out how Mindbody works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 601 scale: '5' date_modified: '2026-10-02' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Mindbody Reviews **Vendor:** Playlist **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 601 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Mindbody Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best. ## Mindbody Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Mindbody to be incredibly **easy to use** , streamlining operations and enhancing customer engagement effortlessly. (53 reviews) - Users appreciate the **responsive customer support** of Mindbody, making complex issues easy to understand and resolve. (36 reviews) - Users appreciate the **intuitive and user-friendly features** of Mindbody, enhancing organization, tracking, and client interaction. (29 reviews) - Users appreciate the **intuitive and user-friendly** design of Mindbody, making daily management effortless and efficient. (21 reviews) - Users commend the **exceptional customer service** of Mindbody, highlighting commitment, clarity, and effective support for business needs. (20 reviews) - Scheduling (19 reviews) - Helpful (17 reviews) - Users appreciate the **easy navigation of client profiles** , allowing for efficient management and organization of client information. (16 reviews) - Reporting (16 reviews) - Setup Ease (16 reviews) **What users dislike:** - Users find **poor usability** in Mindbody due to updates disrupting established workflows and non-intuitive features. (25 reviews) - Users find **missing features** in Mindbody, making tasks cumbersome and reducing overall usability for their studios. (23 reviews) - Users find Mindbody **expensive** compared to other CRMs, with frustrating transaction fees for small businesses. (19 reviews) - Users report **feature issues** with Mindbody, including inflexible class parameters and cumbersome booking processes. (19 reviews) - Users express frustration over the **lack of features** in Mindbody, making tasks cumbersome and inefficient. (15 reviews) - Users report persistent **app issues** with Mindbody, including crashes, bugs, and poor integration complicating their experience. (14 reviews) - Limited Features (14 reviews) - Payment Issues (13 reviews) - Users often face **frequent software bugs** in Mindbody, complicating bookings and customer service, with limited tech support. (13 reviews) - Users report frequent **technical issues** with Mindbody, citing bugs, downtime, and unreliability that hinder their experience. (12 reviews) ## Mindbody Reviews ### 1. Wide-Ranging Booking and Analytics for Growing Business Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Sam M. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 12, 2026 **What do you like best about Mindbody?** It covers a wide levels of booking, analytics, product types and more depending on your business model. **What do you dislike about Mindbody?** It can be quite complicated and less intuitive when trying to do functions like pull reports or more indepth procedures like integration of bookings into website with the branded web. **What problems is Mindbody solving and how is that benefiting you?** Allows for booking, reminders so transactional emails, general reporting, marketing. ### 2. A One-Stop Solution for Our Client-Facing Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel D. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Mindbody?** For the most part, it's a one-stop software for the majority of our client-facing operations. **What do you dislike about Mindbody?** Oh-so-expensive, for a little business like ours. **What problems is Mindbody solving and how is that benefiting you?** Communication with clients is improved through MBO Messenger, and our dedicated app. Customizable ways to communicate with our people in a way that feels authentic to who we are as a business. ### 3. Mindbody Experience **Rating:** 4.5/5.0 stars **Reviewed by:** cyndi s. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 25, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** MindBody is a monster, but it does EVERYTHING! I set up classes and special events, keep track of attendance, automatic emails. Students can check into class, keep track of their schedule. and SO MUCH MORE! **What do you dislike about Mindbody?** The price is a little much. It is a little difficult to create parent/child relationships. **What problems is Mindbody solving and how is that benefiting you?** I have no idea. Sorry ### 4. Solid Tool with strong features but with some Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** laurence A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about Mindbody?** I like the new reporting and the analytics in Mindbody, which give me quite a lot of information and are really efficient. It's easy to navigate and very good for analyzing our business. I find it solid for customer bookings, as it is really easy to use once you've got a grip on it. Customers also find the app easy to use for booking classes, understanding where they're going and what they're doing, which is very easy for them. **What do you dislike about Mindbody?** The booking app doesn't have enough filters. You can only filter by coach, which is not useful In our particular setup. We need to be able to filter by multiple other sections such as the room, the level or the name of the class, so this is not easy for us. Also, we work as an academy where customers are booking for their children and this currently is not great for Mindbody. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for scheduling staff and find its new reporting and analytics provide valuable data for analyzing our business. It's also solid for customer bookings and easy to use. ### 5. Streamlines Instructor and Client Management Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Mindbody?** I like the autopay and integrated payment feature in Mindbody. It really helps to reduce manual billing work and supports recurring revenue. I also appreciate that the initial setup was fast. **What do you dislike about Mindbody?** I think Mindbody could improve the way data and time selections are done, because right now it relies too much on calendar dragging. A faster method would make things a lot smoother for me. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to coordinate instructor schedules and payroll, engage inactive members with targeted marketing, and autopay helps reduce manual billing and support revenue. ### 6. Streamlined Scheduling and Reporting, Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Founder & Owner at Space 3 Yoga & Pilates | Sanctuary for Strength, Stillness & Sensory Reset, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** I use Mindbody to book appointments for my sauna and appreciate its ability to manage staff and run reports for sales, customer usage, and activity. I like the symbols it uses for descriptions of all activities and how I can keep track on the mobile app. Class scheduling is particularly valuable to my business, as it helps me set up correctly and track the number of clients coming in. I also value how Mindbody manages my staff, and I like that it allows me to track sales and make payments efficiently. **What do you dislike about Mindbody?** I don't like how it always assigns a class to a certain staff person. It does allow you to switch between different staff members, but if a staff member leaves, you have to completely cancel a class and rebook using the new structure. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for booking sauna appointments, tracking client activity, sales, and making payments. It helps manage staff, run reports, and track activities on the mobile app. ### 7. Excellent Support and Superior Payroll Processing **Rating:** 4.5/5.0 stars **Reviewed by:** michael r. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** The support is excellent. Running payroll is vastly superior to other software I've used in the past **What do you dislike about Mindbody?** The attentive training is a little overwhelming. It seems rushed. Trying to figure issues out in 45 minute sessions is challenging **What problems is Mindbody solving and how is that benefiting you?** Scheduling classes, running payroll, fixing issues with clients' accounts is incredibly easy and saves me a ton of time ### 8. Robust and Versatile, but Hard to Manage Without a Full-Time Admin **Rating:** 3.5/5.0 stars **Reviewed by:** Tresa T. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 24, 2026 **What do you like best about Mindbody?** It's robust for a lot of different functions. **What do you dislike about Mindbody?** There's a lot of layers that aren't necessarily or easily tied together. Most facilities that use it don't have time for a full time MB administrator **What problems is Mindbody solving and how is that benefiting you?** Automated marketing, now that we've upgraded. ### 9. Effortlessly Manages Scheduling, Needs Rescheduling Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Harold 'Haru EVA-MKTG-TVH C. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 06, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I find Mindbody easy to use, especially when it comes to the scheduling part. It's really convenient because I can see all of the schedules for our trainers and clients. The initial setup was fairly easy too. **What do you dislike about Mindbody?** I'm not a big fan of the way Mindbody processes rescheduling. The drag-and-drop feature could be improved. I'd prefer it to be easier, like having a button for rescheduling where you can just type in the date and time, and that's it. **What problems is Mindbody solving and how is that benefiting you?** Mindbody eases the hard process of manually scheduling and adding client information. It's easy to use for scheduling, letting me see all trainers' and clients' schedules. ### 10. Quick Setup, Strengthens Client Relations **Rating:** 5.0/5.0 stars **Reviewed by:** Connor h. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Mindbody?** I find that the client profile and automated communication features in Mindbody help my fitness business maintain stronger relationships with members. The initial setup was quick, which made it easier for us to get started using the software. **What do you dislike about Mindbody?** Poor member engagement. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to monitor member activity and use targeted communication to encourage inactive members to return. It helps maintain stronger relationships with members through client profiles and automated communication, improving staff coordination and assistance with scheduling and payroll. ### 11. Simple to Use with Great AI Helpdesk, Support, and Online Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Ali E. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Mindbody?** Simple to use, great ai helpdesk and support from team helpdesk. New features, online booking **What do you dislike about Mindbody?** Been asking for editable text message reminders for years but still no progress with this **What problems is Mindbody solving and how is that benefiting you?** Managing therapist schedules, helping us to fill time with online bookings ### 12. Streamlined Revenue Management with Mindbody **Rating:** 5.0/5.0 stars **Reviewed by:** Libby A. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2026 **What do you like best about Mindbody?** I like that members can discover and book classes or training sessions through multiple digital channels, which adds convenience. The initial setup of Mindbody was smooth, making it easy to get started. **What do you dislike about Mindbody?** I think Mindbody could improve by allowing managers to combine data from different reports and create more customized analytics without needing complicated workarounds. **What problems is Mindbody solving and how is that benefiting you?** Mindbody automates recurring payments and manages membership billing, helping maintain predictable income. It also allows members to discover and book classes through multiple digital channels. ### 13. Amazing Support Team with Fast Response Times **Rating:** 4.0/5.0 stars **Reviewed by:** Eboni J. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Mindbody?** The support team’s response time has been amazing. **What do you dislike about Mindbody?** Some parts of the product feel a bit clunky and could use fixing so it’s easier for the organization to use. **What problems is Mindbody solving and how is that benefiting you?** Being able to streamline the multiple apps I was using has made things much easier for me. ### 14. Journey Marketing Makes Drip Campaigns and Client Funnels Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie V. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mindbody?** I love the "Journey" marketing and being able to drip and funnel new and current clients in a much easier process than what I am used to. I also like how new clients can be found more easily. **What do you dislike about Mindbody?** There are a few glitch-y areas that seem to be cumbersome and then need a screen refresh. I am hopeful that once I am more accustomed, this will remedy itself. **What problems is Mindbody solving and how is that benefiting you?** Many hours of marketing are being relieved and finding new customers will be easier and maximized. ### 15. Seamless, Easy-to-Navigate System with Everything in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor B. | Studio Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Mindbody?** Seamless system. Easy to navigate. Everything in one place. **What do you dislike about Mindbody?** Sometimes there are bugs/errors. Sometimes those prevent me from doing my job fully. **What problems is Mindbody solving and how is that benefiting you?** AI/Smart Desk has been helpful in reaching out to leads. It's been nice to have a texting system that leads don't need to be opt'd into. ### 16. Mindbody Makes Class Scheduling and Client Management Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Catania J. | Registrar, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 01, 2026 **What do you like best about Mindbody?** I like Mindbody for use in fitness and dance studios. I feel that this platform is great for organizing classes, signing clients in, creating workshops and keeping contact logs. For the most part, I think Mindbody is intuitive. For the times that Mindbody is not intuitive, I really appreciate the customer support. **What do you dislike about Mindbody?** What I dislike is how the updates at times disrupts how an established flow that studio established and that it takes a little while to figure out where an old feature now lives. There are times when Mindbody is not intuitive, however thus far I've really appreciated the customer support and that I can get on the phone with them pretty easily and they can walk me through how to solve the problem. **What problems is Mindbody solving and how is that benefiting you?** Mindbody is helping us (Maryland Youth Ballet) with our adult students program and getting them signed up for classes and workshops. ### 17. Efficient Holistic Management with Room for Affordable Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 05, 2026 **What do you like best about Mindbody?** I like that Mindbody offers "all in one management" for scheduling classes, appointments, and managing customer bookings. The initial setup was quick, which was a positive experience for me. **What do you dislike about Mindbody?** I wish Mindbody offered more affordable and flexible pricing plans for small businesses. It would really help out a lot. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps me schedule classes and appointments, manage customer bookings, and handle customer and payment management difficulties. It's an all-in-one management solution that makes operations smoother. ### 18. Pilates Studio **Rating:** 4.5/5.0 stars **Reviewed by:** Miona D. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 22, 2026 **What do you like best about Mindbody?** The most helpful is that so many people already have Mindbody app **What do you dislike about Mindbody?** Long learning process, I wish there were video tutorials instead of articles **What problems is Mindbody solving and how is that benefiting you?** too early to say ### 19. Great Visibility and All Our Offerings in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa N. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mindbody?** The upside is the visibility we get, and having all of our offerings and business in one place. **What do you dislike about Mindbody?** Mindbody isn’t very user-friendly, and the AI doesn’t seem to know how to help very well. **What problems is Mindbody solving and how is that benefiting you?** It’s been connecting us with new clientele. ### 20. Strong ROI and Customer Service, but Last-Minute Cancellations Hurt **Rating:** 3.5/5.0 stars **Reviewed by:** Tod M. | Soft tissue liberation commander, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Mindbody?** ROI marketing and customer service. yes yes yes **What do you dislike about Mindbody?** i appreciate the service but EVAN as awesome as he is isnt making me a priority when he cancelled the appointmet last minute **What problems is Mindbody solving and how is that benefiting you?** Push number 2 for existing case and then MB rep asks me same question ### 21. Comprehensive Tool with Learning Curve and Dynamic Features **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 **What do you like best about Mindbody?** I love that I can get to what I want about three different ways. This feature is super helpful because I am not super tech savvy, and it makes it easy for me and my staff to find things quickly. Having a side menu bar, a top menu bar, and settings options really helps with navigating the software. We save so much time with Mindbody because we have everything in one place, including 13 years of comprehensive client history, which helps us stay in touch with our customer service. Mindbody's integration with ClassPass, our marketing suite, AI messenger, and our website enhances its value for us. **What do you dislike about Mindbody?** They are constantly improving. While that is a good thing, the layouts and interfaces are always changing. This tends to cause confusion, frustration of change for change sake and invites a lot of bugs into the day to day flow which eats at time calling to register and get them ironed out. I am not going to lie, it is a lot of work, but as is anything worth while. While user friendly it is grossly comprehensive and although we use a lot - we know we only use the tip of the iceberg. **What problems is Mindbody solving and how is that benefiting you?** We save so much time having 13 years of client history centralized, and being more in touch with customer service. ### 22. AI Assistance That Helps a Lot and an Interface That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** the AI assistance helps a lot and its very easy to navigate **What do you dislike about Mindbody?** there are some features not available which makes it harder **What problems is Mindbody solving and how is that benefiting you?** organization about the leads is great and all of the options it has ### 23. Excellent service and fast and effective trouble-shooting **Rating:** 4.5/5.0 stars **Reviewed by:** Sue M. | owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Thank You page:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 24, 2026 **What do you like best about Mindbody?** Easy to use and the staff are very knowledgeable. Always courteous and have resolved any issues I have had, pretty quickly and without fail. Have been a Mindbody subscriber for well over 10yrs **What do you dislike about Mindbody?** There are glitches that have created issues in the past **What problems is Mindbody solving and how is that benefiting you?** They have resolved app issues and have been helpful with client access ### 24. I enjoy using mindbody and the support team are helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph P. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** The dashboard gives a helpful overview, and I like the connection to Attentive. **What do you dislike about Mindbody?** There are parts of Mindbody that could be more intuitive and easier to navigate. **What problems is Mindbody solving and how is that benefiting you?** Attentive client nurturing ### 25. Streamlines Client Management, But Bugs Remain **Rating:** 4.0/5.0 stars **Reviewed by:** Aram P. | Founder, CEO **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 24, 2026 **What do you like best about Mindbody?** I use Mindbody to schedule our clients, handle all of our billing, and as a CRM. It allows for automatic payment processing for clients, which is really helpful given the volume of clients we work with each month. The billing happens automatically, which saves us a lot of time. It also tracks all of our client sessions, whether they attend or not, and this helps us provide detailed information regarding their accounts. Additionally, I like that I can integrate Mindbody into our website using the branded web functionality. **What do you dislike about Mindbody?** Sometimes it's slow. Sometimes there are bugs in the software. Usually, these bugs occur when we're trying to do something out of the ordinary, which doesn't happen very often. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to schedule clients, handle billing, and manage a CRM. It automates billing, saving us time, and tracks client sessions for detailed account information. ### 26. Easy to Navigate, but Sales Reporting and Pricing Options Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Madelyn S. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mindbody?** Easy to navigate, members enjoy the app. **What do you dislike about Mindbody?** Need to have better reporting for sales and more organized pricing options **What problems is Mindbody solving and how is that benefiting you?** Need Mindbody to categorize everything more accurately ### 27. Easy to Use, Feature-Rich, and Great Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Mindbody?** Mindbody is easy to use and has all the features that our facility needs. The reports available are helpful to see all our customers, usage, sales, etc. **What do you dislike about Mindbody?** Some of the processes are a bit tedious. **What problems is Mindbody solving and how is that benefiting you?** Right now I am upgrading to the ultimate package to really focus on lead generation, retention, and automated responses to save me time. ### 28. Powerful Marketing Tools That Drive Results **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly M. | Managing Director & Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Mindbody?** Mindbody contains powerful marketing tools **What do you dislike about Mindbody?** very time consuming to set up all the various aspects of Mindbody. Too much duplicate entry. **What problems is Mindbody solving and how is that benefiting you?** Central database for marketing and enrollment. ### 29. Powerful Fitness Management, Quick Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter W. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2026 **What do you like best about Mindbody?** Mindbody provides all-in-one fitness management, which helps with smart class scheduling and quickly resolves overlapping class schedules. The initial setup was quick too, which was a plus for me. **What do you dislike about Mindbody?** one area where Mindbody could improve is simplifying daily navigation. It would be great if getting around the platform was more intuitive. **What problems is Mindbody solving and how is that benefiting you?** Mindbody prevents overlapping class schedules and offers all-in-one fitness management. ### 30. Helpful Booking System, But Too Many Pages and Hard Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Maria M. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Mindbody?** Most helpful: booking system and popularity **What do you dislike about Mindbody?** Downside: it open too many pages when you try to do something else. Not easy to navigate **What problems is Mindbody solving and how is that benefiting you?** Booking, saving time ### 31. Efficient Member Management, Frustrating Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Ken N. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I appreciate Mindbody's longevity in the market as it shows reliability. It's a competent member manager, keeping track of our members, their activities, scheduling, and billing. I can easily tell which members attend the most, who are the most loyal, and who purchases additional offerings like workshops or courses. This information is helpful for marketing new products. **What do you dislike about Mindbody?** Reporting is, in my opinion, horrific. All I have access to is canned reports. I want a report writer where I can create reports other than the canned ones. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to keep track of members, their activities, scheduling, and billing, which helps with marketing new products. It helps identify the most loyal members and those purchasing workshops or courses. ### 32. Effortless POS and Booking Management **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Mindbody?** I love that Mindbody makes everything easier when it comes to POS and bookings, and it keeps everything organized. I've used Mindbody for a long time now, and it's the only software I trust. The initial setup was super easy. **What do you dislike about Mindbody?** I find it confusing for clients to see how many sessions they've used or have left. **What problems is Mindbody solving and how is that benefiting you?** I find Mindbody makes POS and bookings easier and keeps everything organized. ### 33. Efficient Booking with Room for User Control Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Mindbody?** I find that client accounts are easy to navigate with Mindbody. If I need to find something in their account, it is pretty straightforward, and I can easily find what I'm looking for. **What do you dislike about Mindbody?** I don't like how we can't change clients' info. Since the updates with Mindbody, we can't control if we need to change something, like their email or their name. If they signed up with a nickname or no last name, we need that for insurance purposes. **What problems is Mindbody solving and how is that benefiting you?** Mindbody solves the problem of not having a receptionist by allowing online bookings. I find navigating client accounts easy and straightforward, helping me quickly find necessary information. ### 34. Efficient Scheduling and Support, But Room for More Features **Rating:** 3.5/5.0 stars **Reviewed by:** Ali M. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 12, 2025 **What do you like best about Mindbody?** Mindbody keeps all of our scheduling, client management, sales, and reporting in one organized system. It is very easy for our staff to use, even during busy periods, and the interface makes daily operations smooth and efficient. Their customer support is excellent and any time we needed assistance they guided us through screen sharing and resolved issues quickly. We use the software every day and rely on most of the features available in the Business app, except for the marketing tools. Overall, it has streamlined how we run our studio. The implementation process is not difficult, but setting up the main features and becoming comfortable with the system typically takes one to two weeks. **What do you dislike about Mindbody?** Some features in Mindbody seem outdated and often require too many steps to accomplish basic tasks. Certain settings are not very intuitive, which can make onboarding new staff slower than it should be. I also find it limiting that Mindbody only allows a single liability waiver per client at their first visit; it would be much more helpful if multiple waivers could be assigned for different services, especially for studios offering a variety of options. Additionally, the forms and waivers could be improved to be more dynamic and user-friendly, rather than depending mainly on uploaded documents. Integrations with external platforms could also be more seamless, particularly when using APIs or automation tools. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps us manage a high volume of clients and sessions without losing track of schedules, payments, or client history. It streamlines appointment booking, autopays, attendance tracking, and staff management so we spend less time on administrative work and more time serving clients. The system also gives us clear reporting tools that help with planning, forecasting, and understanding overall business performance. By keeping everything centralized and automated, Mindbody improves efficiency and allows our studio to operate smoothly every day. ### 35. Seamless Shopify Booking Embeds, but Limited Widget Layout Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** Mindbody provides an easy method of embedding booking forms, calendars, appointments, and scheduling widgets onto Shopify. This has helped our team easily make changes and adjustments when needed through Mindbody branded web tools. It wasn't too much of a learning curve, but we were able to figure out the necessary configurations to get the website running. The performance for booking is seamless and works as if you were on Mindbody's website itself. Currently, we do not see any AI functionality that may help future clients when trying to book the perfect service for their neds. **What do you dislike about Mindbody?** The main takeaways that we do no like as a team is certain configurations not available to be made. One being the layouts for each widget, we are stuck with what is offered and not able to switch to any other desired templates. If this was offered, the theming and branding could easily look seamless for any brand. Another is providing full customization capabilities whether it's the backend to the front end. **What problems is Mindbody solving and how is that benefiting you?** Mindbody has helped us create a website to easily help clients book services. The team has been great help and offered much needed help whenever requested. The system works exceptionally well with shopify. ### 36. Efficient Scheduling with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna T. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I use Mindbody for scheduling appointments and find it helps me keep my scheduling organized. I like the scheduling and payment collection features, as they allow me to collect and record cash or credit card payments. The AI help often works well for me, helping me find answers about 50% or 60% of the time. When I need to contact support, they are always helpful and responsive. Setting up Mindbody was pretty easy for me because I had help. **What do you dislike about Mindbody?** The AI feature sometimes doesn't have the answers I'm looking for. It would be great if AI would just pick up even keywords. One thing I don't like about Mindbody is that I can't just easily have one button that says generate an invoice for this appointment, as there's not a really easy one-click way to get just the paper that says, invoice or receipt. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for scheduling appointments and organizing my schedule. It helps me collect and track payments, whether cash or credit, and allows clients to buy packages while tracking their usage. ### 37. Simplifies Booking, Perfect for Fitness Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle M. | Health Coach, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** February 19, 2026 **What do you like best about Mindbody?** I really enjoy the calendar view. I like being able to use it to check people in as they arrive to class. I like the interface and how easy it is to use. I also appreciate that it's very compatible with other software, whether it's financial software or an additional scheduler or website. They're really easy and simple to connect. I think it simplifies my everyday routine and makes it so that I have less work to do, which is important because time is money for me. Mindbody is perfect for gyms and fitness companies and it's good on both the user end and the business end of the app. I love the check-in feature too. **What do you dislike about Mindbody?** I think the calendar view is a bit simplistic. I feel like there could be personalized features that could be added. Maybe, like, color coding appointments or being able to place different tags on appointments to differentiate between clients or types of client. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to organize my schedule, track clients, and manage billing. It simplifies my daily routine, giving me more time for training clients and other work. ### 38. Streamlined Booking with ClassPass Exposure, Needs Contract Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara H. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 04, 2025 **What do you like best about Mindbody?** I like Mindbody's automations because I don't have to think about what to send each client to keep them engaged with my business. The campaigns help me target the right client with the right offer. I also appreciate the exposure to ClassPass, which has given me more reach. Recently, I started using the AI messenger, and I find it useful. Additionally, I use Mindbody widgets with my website, which has been a seamless integration. **What do you dislike about Mindbody?** I don't like that Mindbody isn't clear about Contracts and Autopay/Contracts being two different things. I had issues with my memberships not working properly, and support wasn't very helpful with resolving it. It's frustrating that autopay/contracts are not explained well for different contexts, like using memberships for specific services instead of just gym memberships. Also, I wish there were add-ons available on the app for my business. **What problems is Mindbody solving and how is that benefiting you?** Mindbody automates my client appointments and reduces manual booking. The automations keep clients engaged without extra effort, campaigns help target offers effectively, and ClassPass increases my exposure to new clients. ### 39. Essential for Fitness Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dale B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Mindbody?** I use Mindbody for my fitness business, and it has all the tools and resources needed to keep track of data. It sets itself apart from other gym software with the ease of use of the platform. I love how easy it is to train staff to use it. Mindbody Messenger is a game changer for me. The initial setup was very easy, and I'm highly likely to recommend it with a score of 10 out of 10. **What do you dislike about Mindbody?** If Mindbody could connect to a 3rd party we use for payroll **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for my fitness business; it tracks data and streamlines operations without overcharging. It's easy to train staff, and Mindbody Messenger is a game changer. ### 40. Outstanding Support and Easy Management for Fitness Facilities **Rating:** 5.0/5.0 stars **Reviewed by:** Connor M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** I find Mindbody to be a great tool for managing our fitness facilities and making operations easier. It allows us to manage members effectively and report on important metrics. I love the support we receive from Mindbody's team. They listen to our bottlenecks and improve them quickly, and onboarding staff and locations is super simple. These aspects together make it possible for us to elevate our facilities to the next level. **What do you dislike about Mindbody?** There is very little to dislike **What problems is Mindbody solving and how is that benefiting you?** Mindbody allows our centers to manage members and report on metrics. It makes managing our fitness facilities easier, supports onboarding staff and locations simply, and listens to and resolves our bottlenecks quickly. ### 41. Easy to Use, Familiar to Clients, and Backed by Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** carlotta c. | House Brands Business Brand Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Mindbody?** Easy to use. many facilities use it so clients know it already. excellent customer service. good reports and marketing newsletter system **What do you dislike about Mindbody?** people need to be registered to book our classes. maybe would be easier if they could also book as a guest in only one step **What problems is Mindbody solving and how is that benefiting you?** booking/ app branded powered by mindbody/ data collection and marketing newsletter. ### 42. MindBody Software Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 14, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I like the Mindbody marketing campaign tools best. **What do you dislike about Mindbody?** The downside of using Mindbody is that we are unable to schedule our clients for the full 4 days a week based on how our packages are setup. We've worked with technology a few times but there has been no resolution. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps our gym by allowing us to complete all administrative tasks online. It is a very seamless process for clients. ### 43. User-Friendly with Global Reach, Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** yoga b. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 15, 2026 **What do you like best about Mindbody?** I use Mindbody for my yoga studio and find the software user-friendly, which helps with programming. What I like most is the familiarity I have with the program. I also enjoy that you can find classes and studios all over the world. The initial setup was easy, and I have recommended the software to a new studio in the area called Allfull Body Flow Pilates. **What do you dislike about Mindbody?** I don't like the amount of time I have to spend behind the scenes to fix some issues. The support from the agents could be better because some of them are not well trained, and I can solve the problems better than they can. **What problems is Mindbody solving and how is that benefiting you?** Mindbody offers user-friendly programming for my yoga studio. ### 44. Been using Mindbody for over 14 years! **Rating:** 3.5/5.0 stars **Reviewed by:** Suzanne L. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** The system does everything I need to run my small business, and makes it easy for clients to find us, and book our services. **What do you dislike about Mindbody?** Mindbody have changed quite a lot of things lately - all to enhance the service, but for me, it's just getting complicated. **What problems is Mindbody solving and how is that benefiting you?** No problems, except for just yesterday, when it seems they are changing the way we collect payments. Hmm.. did I miss something? ### 45. Reliable and Easy-to-Use Business Essential **Rating:** 5.0/5.0 stars **Reviewed by:** Kaya J. | Marketing and Social Media Manager - SJSU Ice Hockey **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 04, 2026 **What do you like best about Mindbody?** We use Mindbody for our entire business, and it's been a really easy application to use. The reservation system is particularly beneficial because it helps us track who's signing up for certain classes, which allows us to staff accordingly. We also find it very helpful for our daycare system as it helps track what kids are going to come in, so we know how many staff members we need. Tracking spending and credit cards has been really simple with Mindbody, and whenever we have to call or have an issue, they are very responsive and reliable. Adding new staff to clock in and out has been very simple. **What do you dislike about Mindbody?** Sometimes it crashes out and can be a little glitchy, but it's nothing that a simple call can't fix. **What problems is Mindbody solving and how is that benefiting you?** Mindbody solves issues with tracking clients and payment methods. Its reservation system helps us know who’s attending classes, allowing us to staff accordingly. It's also very helpful for tracking daycare attendance. ### 46. Complex Integration, Mixed Performance **Rating:** 2.5/5.0 stars **Reviewed by:** James S. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 04, 2026 **What do you like best about Mindbody?** I value the ability to manage bookings with Mindbody. The platform theoretically does everything that I need it to do at the moment, although there are some development needs. **What do you dislike about Mindbody?** Mindbody's integration of different platforms doesn't work well, requiring me to update information separately in different places. The branded web, app, and consumer mode create different customer journeys, which isn't ideal. There are also bugs in the system that don't get resolved quickly, and it's designed more for a class-based enterprise, which doesn't fit well with my business model that includes multilevel revenue and various packages. The tech stack hasn't helped in providing a clear and easy-to-use customer journey, leading many customers to default to using the phone instead of the booking process, which is disappointing. Also, the setup was almost impossible and very challenging, and the CRM built into Mindbody isn't good enough, being too beta and not providing the right branding. Lastly, it lacks integration with our accounting software. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to manage bookings and payments, supporting our health business. It integrates with our website, but platform integration challenges persist, requiring updates across different systems, leading to fragmented customer journeys. ### 47. Scalable Solution with Strong Brand Recognition **Rating:** 4.0/5.0 stars **Reviewed by:** Wendy M. | Vice President, Operations **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 30, 2026 **What do you like best about Mindbody?** I like that Mindbody keeps many of our functions all in one spot. I appreciate the brand recognition and its scalability to our business needs, as it can be used in both smaller locations and more robust ones. I also found the initial switch to Mindbody smooth thanks to a great TAM who made the setup process seamless. **What do you dislike about Mindbody?** Because we don't always use Mindbody in the same way that a boutique studio would use it, there can be items that are not always reportable in the way that we would like to see them. Would also be great if locker management was more robust to be able to let you know what lockers are available to be rented not just which ones are rented out currently. IE if you have 50 lockers, it would be great if the software could tell you that locker number 5 is available to be rented. **What problems is Mindbody solving and how is that benefiting you?** Mindbody keeps many of our functions in one place, handling membership management, point of sale, payments, and scheduling. I appreciate its scalability, as it works for both small and large locations. ### 48. Intuitive and User-Friendly for Class Management **Rating:** 5.0/5.0 stars **Reviewed by:** Lucia G. | Business Coach **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 04, 2026 **What do you like best about Mindbody?** I love how Mindbody feels intuitive and is super user-friendly. It keeps me organized, focused, and accurate with headcounts, and it allows me to mark students as missed. I enjoy being able to generate reports as needed and see students’ reviews on my classes, so new students know what to expect. The star ratings, along with my picture and bio, are features I appreciate. Also, setting up Mindbody was super simple. **What do you dislike about Mindbody?** I would love to be able to easily change the class names so that when I decide to teach a themed class, it's easy to make that one-time change without it being ongoing since the schedule is otherwise recurring. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps me stay organized, focused, and accurate with headcounts. It allows me to check students in, monitor my roster, and offer virtual classes. I can also mark students as missed, ensuring I manage my classes effectively. ### 49. Clients Pay at Booking, Dramatically Reducing No-Shows **Rating:** 4.5/5.0 stars **Reviewed by:** LaWanda S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Mindbody?** Clients pay upon booking any service. This has decreased no-shows tenfold. **What do you dislike about Mindbody?** The integrations with ClassPass and Groupon have been nightmares. **What problems is Mindbody solving and how is that benefiting you?** Marketing drip campaigns are game changing. Now I can see customer patterns and market specifically to them accordingly. ### 50. Left Mindbody but now have experienced it as a student **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I found cumbersome to be honest. It is easy to find and search on the app. **What do you dislike about Mindbody?** I have found as a student trying to book at other studios the app options and online options do not connect. I have purchased online only to not be able to book in the app. I end up having to email the studio. This has happened at 3 different businesses. As a studio owner - I found mind body to be rigid and not work for what I needed. **What problems is Mindbody solving and how is that benefiting you?** it solved the problem of storing credit cards and scheduling memberships but there are now other options that do all of this better and cheaper in my opinion ## Mindbody Discussions - [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) - 2 comments, 1 upvote - [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) - 1 comment - [View Mindbody pricing details and edition comparison](https://www.g2.com/products/mindbody/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-10-03+17%3A20%3A13+-0500&secure%5Bsession_id%5D=b8bb57e8-d9da-4c8e-abbd-47f287f5b497&secure%5Btoken%5D=15be284f4bec832ab6dd6334bc5e248bfb6bc1654bc9bad9636e03243aba63fc&format=llm_user) ## Mindbody Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature - Customizable Forms **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Class Management** - Self-Service Portals - Scheduling - Communications - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Personalization** - Branding - Links **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top Mindbody Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 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