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Best HIPAA Compliant Messaging Software for Small Business

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall HIPAA Compliant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business HIPAA Compliant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business HIPAA Compliant Messaging category.

In addition to qualifying for inclusion in the HIPAA Compliant Messaging Software category, to qualify for inclusion in the Small Business HIPAA Compliant Messaging Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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39 Listings in Small Business HIPAA Compliant Messaging Available

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    G2 Score
Weave
(426)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

    Users
    • Office Manager
    • Owner
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Weave Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Communication
    82
    Patient Communication
    76
    Text Messaging
    76
    Texting Communication
    61
    Cons
    Technical Issues
    45
    Messaging Issues
    24
    Software Bugs
    24
    Connectivity Issues
    23
    Communication Issues
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Weave features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.6
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Weave
    Company Website
    Year Founded
    2008
    HQ Location
    Lehi, Utah
    Twitter
    @getweave
    2,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,084 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

Users
  • Office Manager
  • Owner
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
Weave Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Communication
82
Patient Communication
76
Text Messaging
76
Texting Communication
61
Cons
Technical Issues
45
Messaging Issues
24
Software Bugs
24
Connectivity Issues
23
Communication Issues
22
View All Pros and Cons
Weave features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.6
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.4
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Weave
Company Website
Year Founded
2008
HQ Location
Lehi, Utah
Twitter
@getweave
2,032 Twitter followers
LinkedIn® Page
www.linkedin.com
1,084 employees on LinkedIn®
Paubox
(461)4.9 out of 5
1st Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

    Users
    • Owner
    • CEO
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paubox is an email encryption service that ensures HIPAA compliance in communications with clients and other professionals.
    • Users like the automatic email encryption, seamless integration with Google Workspace, user-friendly interface, and the excellent customer support provided by Paubox.
    • Reviewers experienced some initial setup complexities, lack of support for Microsoft email encryption, and some users found the price to be high.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paubox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Security
    150
    Customer Support
    121
    Setup Ease
    114
    Email Security
    105
    Cons
    Expensive
    44
    Email Issues
    26
    Difficult Setup
    23
    Email Encryption Issues
    15
    Limited Features
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paubox features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.4
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.9
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paubox
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @PauboxHQ
    16,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

Users
  • Owner
  • CEO
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paubox is an email encryption service that ensures HIPAA compliance in communications with clients and other professionals.
  • Users like the automatic email encryption, seamless integration with Google Workspace, user-friendly interface, and the excellent customer support provided by Paubox.
  • Reviewers experienced some initial setup complexities, lack of support for Microsoft email encryption, and some users found the price to be high.
Paubox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Security
150
Customer Support
121
Setup Ease
114
Email Security
105
Cons
Expensive
44
Email Issues
26
Difficult Setup
23
Email Encryption Issues
15
Limited Features
13
View All Pros and Cons
Paubox features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.4
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.9
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Paubox
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@PauboxHQ
16,636 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®

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Connecteam
(3,415)4.6 out of 5
3rd Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
    • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
    • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,305
    Features
    1,266
    Scheduling
    1,180
    Intuitive
    955
    Communication
    947
    Cons
    Missing Features
    656
    Limited Features
    586
    Scheduling Issues
    446
    Improvement Needed
    363
    Not User-Friendly
    341
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Connecteam features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Connecteam
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
  • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
  • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,305
Features
1,266
Scheduling
1,180
Intuitive
955
Communication
947
Cons
Missing Features
656
Limited Features
586
Scheduling Issues
446
Improvement Needed
363
Not User-Friendly
341
View All Pros and Cons
Connecteam features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.4
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Connecteam
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,246 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
iPlum
(177)4.2 out of 5
6th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:$8.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • iPlum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    HIPAA Compliance
    48
    Privacy
    36
    Easy Setup
    33
    Features
    31
    Cons
    Texting Issues
    25
    Call Issues
    22
    Complex Processes
    18
    Call Functionality Issues
    16
    Number Issues
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • iPlum features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.2
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    iplum
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Clara, US
    Twitter
    @iPlumApp
    107 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
iPlum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
HIPAA Compliance
48
Privacy
36
Easy Setup
33
Features
31
Cons
Texting Issues
25
Call Issues
22
Complex Processes
18
Call Functionality Issues
16
Number Issues
16
View All Pros and Cons
iPlum features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.2
8.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.2
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
iplum
Company Website
Year Founded
2015
HQ Location
Santa Clara, US
Twitter
@iPlumApp
107 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Practice Better
(286)4.7 out of 5
Optimized for quick response
4th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
DealsSpecial offer!
25% Off: $108.75/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehen

    Users
    • Owner
    • Registered Dietitian
    Industries
    • Health, Wellness and Fitness
    • Alternative Medicine
    Market Segment
    • 97% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Practice Better is a comprehensive platform designed to streamline operations for virtual health practices, offering features such as client communication, billing, onboarding, protocol building, and integration with other programs.
    • Reviewers appreciate the platform's versatility, ease of use, automation capabilities, and its ability to integrate with other systems, which enhances the efficiency and productivity of their practices.
    • Users reported challenges with the initial setup, the user interface being semi user-friendly, increased pricing, lack of certain features in the monthly cost, and a support team that isn't as open to feedback and requests for new features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Practice Better Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Features
    59
    Efficiency
    38
    Easy Integrations
    36
    Integrations
    34
    Cons
    Missing Features
    32
    Limited Features
    24
    Integration Issues
    16
    Not User-Friendly
    15
    Expensive
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Practice Better features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.6
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Green Patch Inc
    Company Website
    Year Founded
    2014
    HQ Location
    Toronto, ON, CA
    Twitter
    @thatcleanlife
    4,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehen

Users
  • Owner
  • Registered Dietitian
Industries
  • Health, Wellness and Fitness
  • Alternative Medicine
Market Segment
  • 97% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Practice Better is a comprehensive platform designed to streamline operations for virtual health practices, offering features such as client communication, billing, onboarding, protocol building, and integration with other programs.
  • Reviewers appreciate the platform's versatility, ease of use, automation capabilities, and its ability to integrate with other systems, which enhances the efficiency and productivity of their practices.
  • Users reported challenges with the initial setup, the user interface being semi user-friendly, increased pricing, lack of certain features in the monthly cost, and a support team that isn't as open to feedback and requests for new features.
Practice Better Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Features
59
Efficiency
38
Easy Integrations
36
Integrations
34
Cons
Missing Features
32
Limited Features
24
Integration Issues
16
Not User-Friendly
15
Expensive
13
View All Pros and Cons
Practice Better features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.6
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.6
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Green Patch Inc
Company Website
Year Founded
2014
HQ Location
Toronto, ON, CA
Twitter
@thatcleanlife
4,806 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Spruce Health
(324)4.7 out of 5
15th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your e

    Users
    • Owner
    • Therapist
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spruce Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Communication
    10
    Patient Communication
    10
    Customer Support
    9
    Efficiency
    9
    Cons
    Limited Features
    7
    Messaging Issues
    6
    Missing Features
    6
    Poor Integration
    6
    Expensive
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spruce Health features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.9
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spruce
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @SpruceHealth
    649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your e

Users
  • Owner
  • Therapist
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
Spruce Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Communication
10
Patient Communication
10
Customer Support
9
Efficiency
9
Cons
Limited Features
7
Messaging Issues
6
Missing Features
6
Poor Integration
6
Expensive
5
View All Pros and Cons
Spruce Health features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.9
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Spruce
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@SpruceHealth
649 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Klara
(110)4.6 out of 5
Optimized for quick response
9th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 72% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Klara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    26
    Ease of Use
    24
    Patient Communication
    23
    Texting Communication
    15
    Messaging Features
    12
    Cons
    Communication Issues
    7
    Messaging Issues
    7
    Limited Features
    6
    Search Issues
    5
    Limited Messaging Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Klara features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.3
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Klara
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 72% Small-Business
  • 21% Mid-Market
Klara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
26
Ease of Use
24
Patient Communication
23
Texting Communication
15
Messaging Features
12
Cons
Communication Issues
7
Messaging Issues
7
Limited Features
6
Search Issues
5
Limited Messaging Features
4
View All Pros and Cons
Klara features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.3
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Klara
Company Website
Year Founded
2013
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Solutionreach
(167)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Solutionreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    1
    Client Management
    1
    Communication
    1
    Communication Ease
    1
    Communication Efficiency
    1
    Cons
    Frequent Updates
    1
    Inconvenience
    1
    Inefficient Updates
    1
    Payment Issues
    1
    Update Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Solutionreach features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.9
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Solutionreach
    Year Founded
    2000
    HQ Location
    Lehi, UT
    Twitter
    @solutionreach
    1,839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Solutionreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
1
Client Management
1
Communication
1
Communication Ease
1
Communication Efficiency
1
Cons
Frequent Updates
1
Inconvenience
1
Inefficient Updates
1
Payment Issues
1
Update Issues
1
View All Pros and Cons
Solutionreach features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.9
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Solutionreach
Year Founded
2000
HQ Location
Lehi, UT
Twitter
@solutionreach
1,839 Twitter followers
LinkedIn® Page
www.linkedin.com
329 employees on LinkedIn®
Textline
(367)4.7 out of 5
8th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

    Users
    • CEO
    • Operations Manager
    Industries
    • Health, Wellness and Fitness
    • Hospital & Health Care
    Market Segment
    • 69% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Textline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    171
    Customer Support
    148
    Helpful
    148
    Communication
    97
    Features
    86
    Cons
    Missing Features
    46
    Messaging Issues
    34
    Notification Issues
    33
    Limited Features
    25
    SMS Issues
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Textline features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.2
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Textline
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textline
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

Users
  • CEO
  • Operations Manager
Industries
  • Health, Wellness and Fitness
  • Hospital & Health Care
Market Segment
  • 69% Small-Business
  • 26% Mid-Market
Textline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
171
Customer Support
148
Helpful
148
Communication
97
Features
86
Cons
Missing Features
46
Messaging Issues
34
Notification Issues
33
Limited Features
25
SMS Issues
22
View All Pros and Cons
Textline features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.2
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Textline
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textline
287 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Virtru Email Encryption
(391)4.4 out of 5
Optimized for quick response
7th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

    Users
    • Administrative Assistant
    • IT Manager
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 46% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Virtru Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Security
    59
    Encryption
    43
    Email Encryption
    35
    Secure Communication
    31
    Cons
    Email Issues
    44
    Email Encryption Issues
    38
    Encryption Issues
    24
    Access Issues
    17
    Access Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Virtru Email Encryption features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

Users
  • Administrative Assistant
  • IT Manager
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 46% Mid-Market
  • 37% Small-Business
Virtru Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Security
59
Encryption
43
Email Encryption
35
Secure Communication
31
Cons
Email Issues
44
Email Encryption Issues
38
Encryption Issues
24
Access Issues
17
Access Limitations
12
View All Pros and Cons
Virtru Email Encryption features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,794 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
Buzz Medical Messenger
(88)4.9 out of 5
5th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines pati

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 66% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Buzz Medical Messenger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    15
    HIPAA Compliance
    11
    Collaboration
    9
    Features
    9
    Secure Communication
    9
    Cons
    Limited Features
    1
    Notification Issues
    1
    Not User-Friendly
    1
    Poor Usability
    1
    Unreliable Connectivity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Buzz Medical Messenger features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Skyscape®
    Company Website
    Year Founded
    1993
    HQ Location
    Marlborough, MASSACHUSETTS
    Twitter
    @skyscapeinc
    1,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines pati

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 66% Small-Business
  • 26% Mid-Market
Buzz Medical Messenger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
15
HIPAA Compliance
11
Collaboration
9
Features
9
Secure Communication
9
Cons
Limited Features
1
Notification Issues
1
Not User-Friendly
1
Poor Usability
1
Unreliable Connectivity
1
View All Pros and Cons
Buzz Medical Messenger features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Skyscape®
Company Website
Year Founded
1993
HQ Location
Marlborough, MASSACHUSETTS
Twitter
@skyscapeinc
1,842 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
OhMD
(170)4.8 out of 5
Optimized for quick response
10th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $300.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

    Users
    • Office Manager
    • Medical Assistant
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OhMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    24
    Patient Communication
    20
    Ease of Use
    16
    Texting Feature
    16
    Customer Communication
    11
    Cons
    Messaging Issues
    9
    Limited Messaging Features
    7
    Limited Features
    6
    Missing Features
    5
    Technical Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OhMD features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OhMD
    Company Website
    Year Founded
    2016
    HQ Location
    Burlington, Vermont
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

Users
  • Office Manager
  • Medical Assistant
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 45% Mid-Market
OhMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
24
Patient Communication
20
Ease of Use
16
Texting Feature
16
Customer Communication
11
Cons
Messaging Issues
9
Limited Messaging Features
7
Limited Features
6
Missing Features
5
Technical Issues
4
View All Pros and Cons
OhMD features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
LuxSci
(83)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LuxSci is a leading provider of HIPAA compliant email and secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and te

    Users
    No information available
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LuxSci Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Security
    12
    Ease of Use
    11
    HIPAA Compliance
    10
    Response Speed
    9
    Cons
    Email Issues
    5
    Not User-Friendly
    5
    UX Improvement
    5
    Limited Features
    4
    Missing Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LuxSci features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.7
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LuxSci
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @LuxSci
    686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LuxSci is a leading provider of HIPAA compliant email and secure healthcare communications solutions. LuxSci’s highly flexible, HIPPA-compliant suite of products for email, marketing, forms and te

Users
No information available
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
LuxSci Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Security
12
Ease of Use
11
HIPAA Compliance
10
Response Speed
9
Cons
Email Issues
5
Not User-Friendly
5
UX Improvement
5
Limited Features
4
Missing Features
4
View All Pros and Cons
LuxSci features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.7
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
LuxSci
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@LuxSci
686 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
TigerConnect Clinical Collaboration Platform
(194)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TigerConnect Clinical Collaboration Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Accessibility
    1
    Chat Communication
    1
    Efficiency
    1
    HIPAA Compliance
    1
    Cons
    Missing Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TigerConnect
    Year Founded
    2010
    HQ Location
    Santa Monica, CA
    Twitter
    @TigerConnect
    3,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
TigerConnect Clinical Collaboration Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Accessibility
1
Chat Communication
1
Efficiency
1
HIPAA Compliance
1
Cons
Missing Features
1
View All Pros and Cons
TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
TigerConnect
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
3,962 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
Tebra (previously Kareo + PatientPop)
(244)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
    • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
    • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    4
    Helpful
    4
    Appointment Scheduling
    3
    Billing
    3
    Cons
    Inadequate Reporting
    4
    Inefficient Reporting
    3
    Limited Features
    3
    Poor Reporting
    3
    Customer Service Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.2
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, US
    Twitter
    @TebraOfficial
    11,038 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
  • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
  • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
4
Helpful
4
Appointment Scheduling
3
Billing
3
Cons
Inadequate Reporting
4
Inefficient Reporting
3
Limited Features
3
Poor Reporting
3
Customer Service Issues
2
View All Pros and Cons
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
8.5
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.2
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, US
Twitter
@TebraOfficial
11,038 Twitter followers
LinkedIn® Page
www.linkedin.com
1,054 employees on LinkedIn®
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Small Business
Mid Market
Enterprise
Avg. Customer Review
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Pricing
Product Functionality
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  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Product Functionality
Sort by
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