--- title: Paubox Reviews meta_title: 'Paubox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 593 reviews by the users' company size, role or industry to find out how Paubox works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 593 scale: '5' date_modified: '2026-07-15' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Paubox Reviews **Vendor:** Paubox **Category:** [Email Encryption Software](https://www.g2.com/categories/email-encryption) **Average Rating:** 4.9/5.0 **Total Reviews:** 593 ## About Paubox Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk. ## Paubox Pros & Cons **What users like:** - Users find Paubox to be **extremely easy to use** , enjoying seamless setup and management for secure communications. (216 reviews) - Users value Paubox for its **HIPAA compliance and email security** , providing peace of mind in handling PHI. (169 reviews) - Users praise the **excellent customer support** from Paubox, highlighting helpful and patient guidance throughout the process. (146 reviews) - Users value Paubox for its **reliable email security** , ensuring HIPAA compliance and peace of mind for their practices. (138 reviews) - Users highlight the **effortless setup** of Paubox, making it quick and easy to integrate into their workflow. (137 reviews) - Users value the **secure communication** provided by Paubox, ensuring safety for both personal and client information. (110 reviews) - HIPAA Compliance (105 reviews) - Users value the **secure and user-friendly email encryption** of Paubox, noting its seamless integration and ease of use. (101 reviews) - Users value the **seamless encryption integration** of Paubox, ensuring secure and protected communication effortlessly. (93 reviews) - Protection (71 reviews) **What users dislike:** - Users find Paubox **expensive** , yet consider it worthwhile despite the higher costs compared to previous services. (50 reviews) - Users experience limitations with **email record retention** , affecting compliance and documentation in certain industries. (32 reviews) - Users find the **difficult setup** process for Paubox confusing, though customer support helps ease the experience. (25 reviews) - Users are concerned about the **email encryption issues** causing delays and confusion in the sending process. (17 reviews) - Users are disappointed by the **encryption issues** , particularly regarding SMS and limitations in service offerings. (13 reviews) - Users find the **limited features** of Paubox, like the basic contact form, unsatisfactory for their needs. (13 reviews) - Missing Features (12 reviews) - Email Filtering Issues (9 reviews) - Email Security (9 reviews) - False Positives (9 reviews) ## Paubox Reviews ### 1. HIPAA-Compliant Email Encryption without friction **Rating:** 5.0/5.0 stars **Reviewed by:** Cyril B. | VP of Engineering | Co-Founder | Logistics TL B2B Startup, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Paubox?** As a company that builds HIPAA-compliant conversational AI for healthcare clients, we needed email that just worked without adding friction for our team or our clients. Paubox delivers that — encryption happens automatically on every outbound email, so there's no portal, no password, no extra click for the recipient. It's been essentially invisible day-to-day, which is exactly what you want from compliance infrastructure. The BAA and HITRUST certification also made it an easy sign-off for our security review. The mail log in the admin portal has also been genuinely useful — being able to pull up exactly what was sent, to whom, and when has made it easy to confirm delivery, troubleshoot client questions, and back up our compliance documentation without digging through inboxes. **What do you dislike about Paubox?** Pricing is a bit on the higher side compared to some other secure email options, but the reliability made it worth it for us. **What problems is Paubox solving and how is that benefiting you?** We handle PHI on behalf of healthcare clients, so secure, compliant email was non-negotiable — but we didn't want to burden our team or our clients with clunky encrypted-email portals and passwords. Paubox solved that by making encryption automatic and invisible: emails just arrive in the recipient's normal inbox, fully secure. That's saved us real time and support overhead, and it's removed a point of friction that used to slow down client communication. It's also simplified our own compliance posture — the signed BAA and HITRUST certification made it an easy approval in our security review, and the mail log gives us an audit trail whenever we need to confirm what was sent and to whom. Net result: we get HIPAA-grade email security without it feeling like a tax on productivity. ### 2. Effortless Automatic Email Encryption with Excellent Paubox Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia S. | Customer Technology Sales Support Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Paubox?** Paubox makes secure email effortless. The biggest upside for me is that encryption happens automatically with no portals, passwords, or extra steps for clients — everything sends just like a normal email, which removes the friction that often frustrates recipients. As a healthcare provider, that simplicity is invaluable because it keeps communication secure and client‑friendly. Paubox also gives me real peace of mind. In a time when data security is a constant concern, knowing that every outgoing message is encrypted without me having to think about it is a huge relief. The pricing is very reasonable for the level of protection it provides. Another major upside is their support. I had some setup challenges due to my Microsoft Exchange configuration, and Paubox’s implementation manager, Lisa Mai, helped me quickly and kindly. With her guidance, everything was up and running smoothly in no time. Overall, Paubox combines strong security, ease of use, and excellent customer support — a rare combination. **What do you dislike about Paubox?** The only challenge I experienced was during the initial setup, but that was due to the complexity of my own Microsoft Exchange environment rather than Paubox itself. The configuration steps can feel a bit technical if your email system has multiple layers, and I did run into some confusion at first. Fortunately, Paubox’s support team — especially my implementation manager, Lisa Mai — resolved everything quickly and kindly. Once the setup was complete, the system has been smooth, reliable, and easy to use. I haven’t encountered any downsides in day‑to‑day operation. **What problems is Paubox solving and how is that benefiting you?** Paubox solves the problem of sending HIPAA‑compliant emails without creating extra work for clients or staff. Before using Paubox, I worried about the friction that comes with traditional encrypted email — portals, passwords, and multi‑step processes that often confuse or frustrate recipients. Paubox eliminates all of that by encrypting messages automatically while still allowing them to arrive like normal emails. This has made communication with clients and other professionals much smoother and more accessible. It also solves the problem of constantly wondering whether my emails are secure enough. In today’s environment, data protection is a real concern, and Paubox gives me peace of mind knowing that every message is encrypted without me having to think about it. Additionally, Paubox helped me navigate the complexity of my Microsoft Exchange setup. Their support team guided me through the configuration quickly, which removed a major barrier and allowed me to get up and running without stress. Overall, Paubox improves security, reduces friction for clients, and simplifies my workflow — all of which directly benefit my practice. ### 3. Smooth, Reliable HIPAA-Compliant Email Encryption with Minimal IT Effort **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna W. | Psychiatric Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about Paubox?** We've had an excellent experience with Paubox. The platform provides reliable HIPAA-compliant email encryption while maintaining a smooth experience for both staff and recipients. Unlike many secure email solutions, patients can receive and read messages without creating accounts or remembering passwords. The implementation required minimal IT effort, and the ongoing management is simple. Their support team has been responsive and helpful throughout our deployment. **What do you dislike about Paubox?** There isn't much to dislike. The initial setup required some coordination with our IT team, but once configured, the platform has worked smoothly. **What problems is Paubox solving and how is that benefiting you?** Paubox helps us solve the challenge of securely communicating sensitive information while maintaining HIPAA compliance. It eliminates the need for staff to manually encrypt emails, simplifies workflows, and allows patients and clients to receive messages directly in their inboxes. This improves efficiency, reduces compliance risk, and makes secure communication easier for both our team and recipients. ### 4. Secure Email That Feels Like Regular Google Workspace Email **Rating:** 5.0/5.0 stars **Reviewed by:** Nate V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2026 **What do you like best about Paubox?** The most helpful thing about Paubox is that it makes secure email feel like regular email. I can keep using Google Workspace without having to remember an extra encryption step, and clients generally don’t have to deal with separate accounts, passwords, or complicated portals. The biggest upside is how simple it is. It reduces friction for both the practice and the recipient, saves time, and gives me more confidence that sensitive information is being sent securely. For a small practice, it’s especially valuable to have that protection built into the normal email workflow instead of adding yet another system to manage. **What do you dislike about Paubox?** The email functionality works well, but I have been less satisfied with the forms. The forms are useful in principle, but they are not as versatile as I would like. The interface can also feel counterintuitive, difficult to work in, and somewhat rudimentary. It does not always anticipate what the user is trying to accomplish, so tasks that should be straightforward can require more effort than expected. I also found the initial setup more difficult and time-consuming than the product’s messaging led me to expect. Once the email system was configured, it worked fine, but the onboarding process could have been clearer and more streamlined. **What problems is Paubox solving and how is that benefiting you?** Paubox gives me greater confidence when sending email communication that may contain sensitive information. The main benefit is trust: I do not have to second-guess whether a message is being transmitted securely or rely on clients to navigate a separate portal or complicated encryption process. That makes email feel more practical for everyday communication while still supporting the privacy standards of a counseling practice. It reduces uncertainty for me and friction for the recipient. ### 5. Seamless HIPAA-Compliant Email Security with Paubox—No Extra Steps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Paubox?** Paubox seamlessly integrates with my existing email and protects the security of my email. Previously my email was secure at rest, but not in transit. For a reasonable cost, it's a huge relief to know my email is more secure without any extra effort (after a brief setup). Other services require using an additional interface or steps in order to secure the email. With Paubox, it's just done. **What do you dislike about Paubox?** The only downside was that the setup was a bit more involved than I initially thought. I needed to setup a meeting to complete the process. However, the meeting was very quick, easy to schedule quickly, and there have been zero issues since then. **What problems is Paubox solving and how is that benefiting you?** As someone who works in healthcare I try to limit all communication to clients to the EMR system, which enables end-to-end encryption. However, because clients find it cumbersome to use, they often email me . Previously, I felt that I couldn't respond to those emails because of the knowledge that the email wouldn't be secure in transit, but Paubox has now enabled me to send quick responses when needed. ### 6. Paubox: Easy Setup and a Generous Referral Program **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel M. | Co-Founder, Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Paubox?** Paubox was easy to implement and straightforward to get started with. I also really appreciate the generous referral program (especially for small businesses where every subscription cost is a consideration). **What do you dislike about Paubox?** Paubox customer success could respond faster and provide more helpful support. I had an issue that I ended up fixing on my own but it took a few hours of research. I had to follow up with Customer Success twice before getting an answer a couple of days later that didn’t solve the problem. Definitely room for improvement there. **What problems is Paubox solving and how is that benefiting you?** As a healthcare organization, having that extra layer of security in email is important. ### 7. Outstanding Support and Effortless Secure Email with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Aubry D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Paubox?** The ease of use and the support from the team are outstanding. I’ve never seen anything like it from a business. They understand the barriers to security and have removed them, so you can have secure emails without 17 extra steps. When I hadn’t set it up quite correctly, I received an email and was able to schedule a free meeting with an incredibly helpful member of the Paubox team. It took only a couple of minutes, and it was super easy—honestly, even pleasant. Everything else out there feels too complex and too complicated to be truly effective with clients, but not Paubox. You will not regret it! **What do you dislike about Paubox?** There is absolutely nothing to dislike! Seriously! **What problems is Paubox solving and how is that benefiting you?** It solves the safety and security concerns around HIPAA-compliant information and other protected health information. It also addresses the need for safe, secure email communication back and forth with clients who can’t realistically go through 10 different steps and two-factor authentication every single time. I’m not very technologically savvy, so my favorite part was that when I hadn’t done something correctly, I could get on a call with someone who walked me through it step by step, confirmed it was done properly, and had everything sorted out in less than 15 minutes. ### 8. Effortless HIPAA-Compliant Email Encryption That Clients Actually Read **Rating:** 5.0/5.0 stars **Reviewed by:** Myung Jin P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Paubox?** Automatic HIPAA-compliant email encryption, so I can safely email things like appt reminders, intake forms, tx coordination with other providers, and clinical info when appropriate. No portals or passwords for clients, therefore no confusion for clients, fewer tech questions, and higher likelihood clients actually read my emails. It works well with my email I already use, has a built-in BAA, extra protection against phishing and breaches, and overall gives me confidence and security as a private practice owner. **What do you dislike about Paubox?** Not true end-to-end encryption, so it is not zero-access or full end-to-end encryption like some alternatives, which means the email still exists in inboxes, and control over the message ends after delivery. **What problems is Paubox solving and how is that benefiting you?** HIPAA compliance risks, human error in secure communication, communication friction with patients, cybersecurity threats targeting healthcare, and IT complexity for small healthcare practices, like my solo private practice. All of this provides me with peace of mind about HIPAA, no portals for clients, and reduced risk of accidental PHI exposure. ### 9. Seamless Paubox Integration with No Extra Portals **Rating:** 4.0/5.0 stars **Reviewed by:** Dennis S. | Devops Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Paubox?** What I like best about Paubox is how seamlessly it integrates into our existing workflow. Unlike other secure email solutions, there are no extra portals or cumbersome steps for the recipient **What do you dislike about Paubox?** Haven't got deep into the integration , so nothing much to dislike till now **What problems is Paubox solving and how is that benefiting you?** We previously struggled with the manual overhead of ensuring HIPAA compliance for every single email sent. Staff often found themselves having to remember to flag messages or use cumbersome encryption tools, creating a risk of human error. Paubox solved this by automating the entire encryption process. ### 10. HIPAA-Compliant Email Encryption Made Effortless with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Grace G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Paubox?** I'm so grateful for the HIPAA compliance that Paubox gives us for incoming and outgoing emails! After the initial setup, we just send emails as normal and they are all encrypted! **What do you dislike about Paubox?** My only complaint is with inbound encryption. I don't love that I have to do an additional step of logging into the Paubox application every few days to release any quarantined emails.. but that is a small price to pay for additional security **What problems is Paubox solving and how is that benefiting you?** Encryption of outgoing and incoming emails, and that is invaluable for HIPAA compliance ### 11. Paubox Made Secure Client Communication Easy for My Small Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Paubox?** I am a single provider practice and was looking for an economical and beneficial way to protect my clients information that was also user friendly as some of the technology is challenging to understand. Initially I was going to have to use two different platforms to accomplish this until I found out about Paubox. They made it very easy to onboard, great tech support, answered ALL of my questions in a very timely manner, and allowed me to easily create new safe forms for my clients right on their platform. It worked seamlessly with my established email and the price is very reasonable for my small start up practice. **What do you dislike about Paubox?** The only struggle I had initially was with the forms-- It was not easy to read forms after a client completed them. However, I reached out and they immediately responded with a fix and said they new this problem existed and were actively working on making it easier for their clients. **What problems is Paubox solving and how is that benefiting you?** Previous question answers this and in the interim I have a way to get my forms easily readable ### 12. HIPAA-Compliant Email and Forms That Give Clients Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Paubox?** I love Paubox becuase as a Licensed Professional Counselor, clients like to email back and forth often, and Paubox help me to ensure my clients that emails are protected, HIPPA compliant. Even if their mailbox can't receive the email Paubox will send it as an attachment. I am also able to use HIPPA compliant contact forms on my website. **What do you dislike about Paubox?** I cant' think of anything I dislike. Creating forms seemed to be not as user friendly, but it just took some time to understand how it works. **What problems is Paubox solving and how is that benefiting you?** Paubox is solving how to receive HIPPA compliant contact forms from my website. It also helps solve the problem of sending HIPPA compliant emails when client's are not as tech savvy or need something emailed to another stakeholder. ### 13. Smooth, Simple HIPAA-Compliant Patient Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Paubox?** Overall it’s been a very smooth experience. Emails send normally without portals or extra passwords so it makes communicating with patients much easier. It’s especially convenient for sending X-rays and treatment plans while maintaining HIPAA compliance. The biggest advantage is simplicity for both staff and patients. **What do you dislike about Paubox?** One downside of Paubox is that it mainly encrypts emails during transit rather than offering full end-to-end encryption, so emails may not remain protected once they reach the recipient’s inbox. It’s also relatively expensive for small practices, especially when adding advanced security features. Compared to some competitors, Paubox offers less control over sent emails, such as revoking access, expiration settings, or detailed tracking. While the simplicity is a strength, organizations wanting maximum security and granular control may find it somewhat limited. **What problems is Paubox solving and how is that benefiting you?** Paubox solves the problem of sending HIPAA-compliant emails without making staff or patients deal with complicated portals, passwords, or extra login steps. It automatically encrypts emails while allowing us to continue using regular Gmail workflows, which makes communication much faster and easier for both the office and patients. For our practice, that means smoother sharing of X-rays, treatment plans, referrals, and patient information while reducing the risk of accidentally sending unsecured emails. It also helps improve efficiency because staff do not need extra training or additional steps to send compliant emails. ### 14. Encrypted Email Peace of Mind for Protecting Client PHI **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Owner/LCSW, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Paubox?** As a mental health group practice I appreciate having a peace of mind that my emails are encrypted during both outgoing AND incoming emails. The signed BBA did not feel like enough and per ethics boards is not enough to protect client PHI. **What do you dislike about Paubox?** It's a little expensive but doesn't out weight the cost of what a lawsuit would be for not taking proper precaution to protect client information. **What problems is Paubox solving and how is that benefiting you?** The biggest solve is scanning phishing emails and keeping not only outgoing messages but incoming messages and attachments encrypted. ### 15. Easy HIPAA-Compliant Email Setup with Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cher H. | Owner/Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Paubox?** It's a very easy platform to use. I can't say that I've used all of the features, but for HIPAA compliant email I found it pretty easy to set up (with their instructions) and after that I've found to be pretty intuitive. And if I can't find an answer when I've reached out for customer support they respond quickly and have an answer. **What do you dislike about Paubox?** I don't know if this is a dislike, but I guess I'm not clear on the other uses of Paubox outside of the HIPAA compliant email. **What problems is Paubox solving and how is that benefiting you?** I was able to keep using the email platform I prefer (business gmail) and know that I am keeping my client's information secure. ### 16. Paubox for healthcare business **Rating:** 5.0/5.0 stars **Reviewed by:** Prerna M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Paubox?** I love it. I hate when I receive encrypted emails and have to create a password just to view them. With this one, it’s seamless and straightforward. It saves me so much time. **What do you dislike about Paubox?** Nothing that I can think of! Overall a great product. **Recommendations to others considering Paubox:** Don't even think about it. Just go for it - you will not regret it! **What problems is Paubox solving and how is that benefiting you?** We are in the healthcare business and security is very important. Each email being sent has confidential information in it. Patient info is highly confidential and with HIPAA and other laws protecting privacy this tool is extremely important for us. ### 17. Seamless HIPAA-Compliant Email with Outlook—No Client Logins Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Cortnee S. | LPC Licensed Professional Counselor , Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Paubox?** For my business, Cortnee Counseling, I really value being able to integrate Paubox with an email server I prefer to use, like Outlook. I also appreciate that my clients don’t need any additional logins, while still maintaining HIPAA compliance. When I was deciding on the email setup for my business, one of my top priorities was to provide my clients with an easy, smooth experience when I email them. **What do you dislike about Paubox?** I have not found a downside. It truly is a service I highly value as a mental health professional operating my own private practice. A way to remain HIPAA compliant and have the email server I prefer. **What problems is Paubox solving and how is that benefiting you?** It is solving the issue of finding an email server that checks all the boxes while remaining HIPAA compliant. ### 18. Easy Setup with HIPAA-Compliant Email and Intake Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer F. | Therapist/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Paubox?** I like that it offers ways to make my email and my intake form HIPAA compliant. The setup instructions were very detailed and easy to follow, which made the process straightforward. Customer service has also been very helpful and responds quickly whenever I have questions. **What do you dislike about Paubox?** no complaints thus far, they have been very helpful with anything I've needed. **What problems is Paubox solving and how is that benefiting you?** Paubox provides automatic, HIPAA‑compliant email encryption without requiring portals or passwords. It helps protect PHI, reduces the risk of breaches, blocks phishing and spam, and keeps every message secure by default. For my practice, this improves the client experience, cuts down on administrative time spent troubleshooting email access, and strengthens my overall compliance posture. It also lets me communicate confidently with clients, caregivers, referral sources, and insurers. Overall, it supports my professional credibility and gives me peace of mind knowing our email communication stays secure without adding extra steps to my workflow. ### 19. Peace of Mind with Effortless HIPAA-Compliant Email **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah D. | Owner, Sole Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Paubox?** It's peace of mind knowing that my email communication is HIPAA compliant. I also appreciated the implementation team at Paubox taking the time to help me set it up as I was having issues doing so on my own. They are very knowledgeable (not just with Paubox but also with the various other systems they need to work with such as Google Workspace) and patient. **What do you dislike about Paubox?** I'm still not fully clear on all of it's functions/features and I don't always have the time to sit through webinars to learn about them. **What problems is Paubox solving and how is that benefiting you?** I want to make sure that my email is truly HIPAA compliant, since with other products I used in the past, it was never clear whether they actually met the necessary standards, even though I thought they did. ### 20. Encrypted Email Made as Easy as Regular Email **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Paubox?** It doesn't require any outside website in order for our clients to receive their encrypted email. It's just as easy as sending a non-encrypted email. **What do you dislike about Paubox?** I like it and don't have anything that i dislike about it. **What problems is Paubox solving and how is that benefiting you?** Using the Paubox forms has made it easy to send an encrypted form for people who want to see if they qualify for financial aid for counseling but they aren't current clients so we can't send anything through our EHR. This has been helpful to send to people who are current clients. ### 21. Seamless encryption solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Paubox?** I searched for a long time for a low cost, seamless and simple solution for our email encryption. Every time another office sent us an encrypted email we had to make a log in for a portal and it drove us all nuts. I didn't want to contribute to other offices having the same feelings when they received messages from our office. I looked at other products that required us to check buttons or monitor different settings every time we would send an email, but Paubox doesn't require any of this! You don't have to do anything out of the ordinary-It is so easy. If I didn't see the "encryption verified by paubox" at the bottom of every email, I wouldn't even recognize any barrier at all to retrieving and reading messages. **What do you dislike about Paubox?** That everyone isn't using it! Help eliminate cumbersome portals and move to Paubox. You won't regret it. **What problems is Paubox solving and how is that benefiting you?** Encrypting HIPAA sensitive patient information in every email. ### 22. I Love Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Aiden R. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Paubox?** The customer service is amazing. They are so helpful, quick to respond, they are open to ideas and feedback, and just so nice! It's a set it and forget it type of system and the set up is easy. Seamless integration with Gsuite. It's a hassle-free way for me and my therapy clients to communicate securely. I use their forms frequently and it makes it so easy to gather the data I need in an efficient way. **What do you dislike about Paubox?** Nothing- any little quirks that need to be worked out have been ironed out with the help of customer service. **What problems is Paubox solving and how is that benefiting you?** It is so helpful knowing that my email communication with therapy clients is secure and HIPAA compliant. The paubox forms has solved my issue of how to collect signatures on consent forms as well as how to easily customize intake questions and gather/organize the info I need for my waitlist. Its great to be able to put a link on my website right to the forms. I love it that my client's don't have to sign into a platform/remember passwords to anything but their email in order to securely message with me. ### 23. Seamless, Hassle-Free Paubox With Powerful AI and Easy Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Jose J. | Patient coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Paubox?** Paubox is very seamless. I don't have to worry about turning it off or on. It just works without any hassle. We've tested it to make sure it encrypts our emails. As a medical office this allows us to be hippa compliant with sensitive information. I like that I don't have to go out of my way to make it work. I have never had a problem and that gives me peace of mind. It integrates with al of our systems. Pricing is competitive. AI features are other worldly. Onboarding is a breeze. **What do you dislike about Paubox?** I like the encryption but I would like to add additional layers like password control. **What problems is Paubox solving and how is that benefiting you?** HIPPA compliance. Secure networking. ### 24. Very Happy with Paubox as a Private Practice Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Hadasah C. | Speech-Language Pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Paubox?** Customer support helped me set everything up. I appreciate that I can send HIPAA compliant emails through my work email instead of using a portal. **What do you dislike about Paubox?** As of right now, I cannot think of anything about Paubox that I dislike; I would get concerned sometimes because I didn't see the "Secured by Paubox - HITRUST certified" signature when I sent out an email, but when I get a response, I see it in the email thread. **What problems is Paubox solving and how is that benefiting you?** The portal can be cumbersome to use; being able to send HIPAA-compliant emails is convenient for both the clients and myself. ### 25. It Just Works—Excellent Support and a Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Director of IT & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Paubox?** It just works and they have excellent support. They even have a monthly security social mixer to talk about what we would like to see in Paubox and other industry topics we want to bring up. **What do you dislike about Paubox?** I don't have any negatives. It's a great company and a great product. **What problems is Paubox solving and how is that benefiting you?** They take care our our outbound email encryption and inbound email security. ### 26. Paubox Makes HIPAA-Compliant Email Notifications Easy For US **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan W. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Paubox?** We’ve been using Paubox for HIPAA-compliant email notifications, and it’s been working out great for us. **What do you dislike about Paubox?** I believe the email integration had some issues at start and it could be better, overall ui can be simplified too. **What problems is Paubox solving and how is that benefiting you?** HIPAA-compliant emails were the most important point for us, and the mail delivery performance is great as well. ### 27. Overall we have been very happy with our Paubox experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Phil A. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Paubox?** It is easy to understand and to navigate the interface. Also, any interaction that we have had with a Paubox representative has been possitive even if they weren't able to immediately resolve an issue. **What do you dislike about Paubox?** The only negative I can even give is that we occasionally get false positive in the quarantine. This is to be expected. Nothing like that can be 100% perfect all the time. **What problems is Paubox solving and how is that benefiting you?** Paubox has provided an easy solution when it comes to preventing potentially harmful and unwanted emails. There are so many options that we have available to take advantage of, which is a great thing. ### 28. Peace of Mind for Secure Patient Emailing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Paubox?** What I like most about Paubox, as a practice owner, is the peace of mind it gives me and my staff when we email patients and vendors. It adds another layer of security in both a practical and emotional sense, and it helps ease anxiety in a world where cybersecurity breaches and hacks feel increasingly common. **What do you dislike about Paubox?** What I dislike about Paubox is the lack of support during implementation, and then not having readily available tech support if something goes wrong afterward. As a practice owner who wears many hats, it’s difficult to handle the integration and troubleshooting on my own while trying to manage Paubox and connect it with Wix and then GoogleSuite. It would be much nicer if they offered a one-time integration or implementation service for those of us who aren’t very tech-savvy. When the DMARD or TXT somehow expires, it would be nice to have better 1 on 1 assistance. **What problems is Paubox solving and how is that benefiting you?** HIPPA compliance and encryption for patient emails, staff emails, and vendor emails for my entire dermatology practice. ### 29. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Paubox?** I'm very happy Paubox. The email encryption is seamless and hassle free. The forms service they added is also excellent and even allows color and font customization making it seamless with the design of my website. I offer many ways for new inquiries to contact me but they seemed to prefer to use the Paubox secure message form over any other contact method. It was very easy to set up and implement. It requires very little maintainence. The customer services is stellar and quick to respond. They are also really kind and explain things in a way I can understand even though I have no technical experience. **What do you dislike about Paubox?** Paubox is absolutely worth the cost. However, there are cheaper alternatives who offer fewer services. **What problems is Paubox solving and how is that benefiting you?** They solved the problem of seamless email encryption. I'm able to send emails without the hassle of worrying about managing unsecured email messaging. They also provided a HIPAA compliant way for clients to reach out to me from the website which is an extremely valuable service. They are easily accessed by email for tech support thought I rarely need support because it just ...works. ### 30. 10/10 no brainer for me and my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa N. | Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Paubox?** Paubox has been a great solution for secure, HIPAA-compliant email. It integrates seamlessly with my existing email and gives me peace of mind when communicating with clients. Customer service is also top notch. **What do you dislike about Paubox?** So far, I haven’t noticed anything I would classify as a con. It works as intended, and I’m happy with it. **What problems is Paubox solving and how is that benefiting you?** Paubox has been a great solution for HIPAA-compliant email in my practice. It solves the challenge of sending secure client communication without adding extra steps for me or my clients. I really appreciate that it integrates directly with my existing inbox, so I can send encrypted emails seamlessly while maintaining confidentiality and peace of mind. ### 31. Prompt Support and Effortless Security for Our Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy W. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Paubox?** The prompt response and ease of use with their tools - allow us to keep the bad players out of our companies emails. Love that the general supports comes with a quick bot response and shortly there after a human checks in **What do you dislike about Paubox?** nothing comes to mine - great juob - Paubox **What problems is Paubox solving and how is that benefiting you?** Everything all in one spot. Encryption to ensure our teams can communicate and ensure HIPPA is protected. Also protecting us from scammers with execprotect. It has also allowed us to reduce email application like Mailchimp because they offer a simple tool that I can customize based on who are communicating with along with data to support it messages are being read, clicked on, etc ### 32. Easy Setup and Strong Gmail Protection with Paubox **Rating:** 4.5/5.0 stars **Reviewed by:** Ayse Irem S. | Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Paubox?** Paubox was very easy to set up. At the time of heightened threats to cybersecurity I think It is vital to have your business email- gmail account- , especially healthcare related, protected. It is not cheap. but it works. integrated well with google. Dr. Irem Sonmez **What do you dislike about Paubox?** expense. have yet to test AI features. not sure if there are any. **What problems is Paubox solving and how is that benefiting you?** cyber sec. offer BAA. ### 33. Seamless Outbound Email Encryption—No Recipient Login Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Justin B. | Systems Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Paubox?** Having seamless outbound email encryption that does not require the recipient to login or view emails in a special portal is great when dealing with a multitude of organizations. Customer support was equally great in helping us integrate with both Google Workspace and Microsoft 365. Billing support also quick to answer any questions we had, getting back to us the same day. **What do you dislike about Paubox?** Once everything is setup it is easy to forget only licensed addresses have outbound encryption. This is not really a problem depending on the total number of users vs the number of licenses you have. **What problems is Paubox solving and how is that benefiting you?** Email Encryption for HIPAA Compliance ### 34. Behavioral Health communications made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Stephnie T. | Licensed Clinical Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Paubox?** I love that Paubox is seamless, very easy to use, and HIPAA compliant. My clients love that they do not have to jump through hoops just to read an email, and feel secure that communications with me are HIPAA secure. **What do you dislike about Paubox?** The only thing I dislike is the cost of the system. But I feel this is a necessary expense in a world where hackers actively try to disrupt medical and behavioral health agencies **What problems is Paubox solving and how is that benefiting you?** I needed a simple, easy-to-use platform that was HIPAA secure for email communications between myself and clients. Paubox does this ### 35. Exceptional Support and Effortless Integration with Paubox **Rating:** 5.0/5.0 stars **Reviewed by:** Kyndall V. | Orofacial Myofunctional Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Paubox?** Since I first signed up with Paubox, I have experienced excellent customer support. The team made the implementation and integration process with my current email platform straightforward and hassle-free. They also guided me through verifying that my emails were being sent securely, which gave me peace of mind. I especially appreciated that they followed up with me soon after setup to make sure everything was functioning as it should. Paubox provides valuable insights and webinars on maintaining information security, which I find very helpful. I now rely on Paubox for all my client communications. **What do you dislike about Paubox?** I have not experienced any dislikes about Paubox! **What problems is Paubox solving and how is that benefiting you?** Paubox made it possible for me to communicate securely with my clients and other professionals through email, thanks to its HIPAA Compliant Messaging. It helped me address the challenge of maintaining privacy and compliance in my communications. ### 36. Smooth, Effortless Email Encryption for a Behavioral Health Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Grace G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Paubox?** It is not clunky like other email encryption systems are **What do you dislike about Paubox?** It can be frustrating to add new employees to our account. We often have to email Paubox directly **What problems is Paubox solving and how is that benefiting you?** Paubox allows us to encrypt email for our practice so that we can communicate with clients in an efficient manner ### 37. Easy-to-use, HIPAA-compliant encryption **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Paubox?** The encryption itself is awesome and much less of a hassle than other products I've tried, and they also have great customer support to help guide you through the set-up process. **What do you dislike about Paubox?** Nothing significant comes to mind, as this is a truly awesome product. However, if I had to say one thing, I wish that there was the option to ask for "read receipts" so that I could ensure the secure emails had been received and opened successfully. **What problems is Paubox solving and how is that benefiting you?** As a psychology practice, I need to make sure that my emails are HIPAA-compliant. I've used clunky products in the past that had a lot of extra steps and made it more difficult for clients to log-in to read their messages. Paubox makes everything seamless, which me [and my clients!] appreciate. ### 38. Easy Quarantine Review and Allowlisting for Clinical Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Paubox?** What I'd like is to review the quarantined inbound emails that have been helping our team, since we work in clinical. We can easily check the emails listed on the quarantine page and allow the email address or domain for future incoming messages. **What do you dislike about Paubox?** I think it would be better if admins could turn on quarantined notifications for all users. **What problems is Paubox solving and how is that benefiting you?** It is easy to review emails in the dashboard and see whether they are spam or graymail, depending on the category. ### 39. Paubox Brings Peace of Mind to Mental Healthcare Company **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia A. | I am a therapist who also owns and operates my private practice., Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Paubox?** As the founder, owner, and operator of a mental health counseling private practice, ensuring HIPAA compliance in all communications with clients and other professionals is absolutely vital. What I value most about Paubox is its automatic email encryption, which works seamlessly with Google Workspace. I also appreciate the peace of mind that comes from knowing it is HITRUST certified, meeting comprehensive and secure privacy standards. The representative who helped me set up my Paubox account was extremely helpful, patiently answering all my questions and providing clear, detailed explanations. Additionally, I find Paubox to be very user-friendly with clear stats in my account. **What do you dislike about Paubox?** I can't think of anything that I dislike about Paubox; it meets all my company's needs. **What problems is Paubox solving and how is that benefiting you?** As a healthcare company, we are required to maintain HIPAA compliance, and failing to do so can lead to serious issues such as unauthorized access to sensitive information, data leaks, and a loss of trust. There are also significant risks of fines and legal consequences for non-compliance. Using Paubox gives me confidence that all our communications are handled with the utmost safety and security. ### 40. Quick Setup and Total Confidence in Paubox HIPAA-Compliant Email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Paubox?** All I had to do was sign up, and then someone walked me through what I needed to do to make sure everything was working. The whole process took about 20 minutes. Everyone I’ve talked to about making sure their emails are HIPAA compliant has used Paubox. I feel fully confident that my emails are secure, and I haven’t had to do anything else since I signed up. **What do you dislike about Paubox?** I haven’t had any issues in the year and a half that I’ve had it. **What problems is Paubox solving and how is that benefiting you?** It has made sure that my emails are secure/HIPAA compliant ### 41. Seamless, Easy HIPAA-Compliant Email with Paubox at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Tage H. | Business & Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Paubox?** I searched for a very long time to find something like Paubox, it is amazing how seamless it assists us in making emails HIPAA compliant. The pricing is amazing compared to other solutions and onboarding was so easy. I would recommend Paubox to anyone. **What do you dislike about Paubox?** Nothing, it is amazing and so easy to use. **What problems is Paubox solving and how is that benefiting you?** We struggled for a long time to find a solution to be able to send HIPAA compliant emails to our partners and secured emails and Paubox made it so easy. ### 42. Excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Madeline P. | Speech pathologist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Paubox?** Excellent customer support and responsiveness. When trying to get set up I made one phone call and within 5 mintues I was on a zoom call (unscheduled) With someone who walked me through step by step. Since then any concerns I've had, I can get addressed via email in minutes. **What do you dislike about Paubox?** It is expensive, but worth it so far for me **What problems is Paubox solving and how is that benefiting you?** Allowing me a hipaa compliant manner to email back and forth with patients, allowing patients to reach out to me via my website in a hipaa compliant manner ### 43. Outstanding Paubox Customer Service Made Setup Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna K. | Founder / owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Paubox?** Recently signed up for Paubox and their customer service has been absolutely outstanding! As someone who is not familiar with technology like this, I was supported and guided through the process of making sure everything works seamlessly with patience and expertise. Shane was incredible kind in the way he walked me through all the steps and it was a joy to work with him. I would highly recommend Paubox based on my experience so far. **What do you dislike about Paubox?** No dislikes. All my questions have been promptly attended to in a very personal manner. **What problems is Paubox solving and how is that benefiting you?** I need a secure way of sending and receiving email that needs to be HIPPA complient. ### 44. Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Carla K. | Marriage and Family Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** I have had to manage the dreaded username/password frustration every time a client checks their email and can't remember or figure out how to read the email I sent through other encrypted services. Before Paubox, it tripled my workload as I'm spending my time as a stand in IT person teaching people how to read the email I just sent. Paubox has been seamless and have had zero issues with clients getting their emails. It's been worth every penny just getting my time back. **What do you dislike about Paubox?** Nothing, everything has been seamless. I guess my only complimant would be that I would love it to be a little more affordable upfront however with the promotions they offer it's worth every penny. **What problems is Paubox solving and how is that benefiting you?** It's solving not having to manage clients inability to read emails through typical encryption services. No one wants another UN/password to deal with or have to create just to read an email. ### 45. Peace of Mind for My Private Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchen M. | Licensed Clinical Social Worker; Private Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Paubox?** Updated review (November 2025) I’m still so happy with my decision to use Paubox—two years later, it continues to be one of the most reliable and worthwhile services I have for my psychotherapy practice. The peace of mind it provides is invaluable. I feel completely confident that my communication with clients is secure, and the ease of use means I never have to think about it. It just works in the background and keeps PHI protected without adding extra steps for me or my clients. Paubox has also added some amazing new features to support marketing campaigns, which has been an unexpected but incredibly useful bonus. And as always, the customer service remains top-notch—responsive, knowledgeable, and genuinely supportive. I continue to be 100% happy and excited to recommend Paubox to my colleagues. Original review (March 2023) I needed an add-on service to ensure end-to-end encryption for my psychotherapy private practice emails. I read lots of reviews of available options before deciding on Paubox. I'm 100% happy with my decision. The customer care team quickly responded, answered all of my questions, and helped get everything set up right away. I feel confident that PHI is protected and love that there are no additional accounts or sign-ons needed for my clients or me. **What do you dislike about Paubox?** I can't think of a single thing that I dislike. **What problems is Paubox solving and how is that benefiting you?** I send and receive emails to clients and collateral contacts and require end-to-end encryption to ensure HIPAA compliance in managing communications involving PHI. ### 46. Seamless Email Security Without Extra Steps **Rating:** 4.5/5.0 stars **Reviewed by:** Julia M. | CEO & Dr., Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Paubox?** Seamless email security that I don’t have to think about, and that doesn’t add any extra steps for people reading my emails. **What do you dislike about Paubox?** Nothing, really. I mean, I wish it were free, but the monthly cost feels like an investment in the security of our practice’s operations. **What problems is Paubox solving and how is that benefiting you?** Ensuring that our practice's communications are secure and HIPAA compliant ### 47. Secure Email made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Paubox?** We’ve had a great experience using Paubox for secure email communication. The biggest advantage is how seamlessly it integrates with existing email systems without requiring recipients to log into a portal. It makes sending encrypted emails simple while staying compliant with healthcare privacy requirements. Setup was straightforward, and the platform runs reliably in the background without disrupting normal workflow. For organizations that need secure, HIPAA-compliant email without complexity, Paubox is a solid solution. **What do you dislike about Paubox?** the monthly cost is higher than competing email-encryption solutions, especially for small practices or solo user. **What problems is Paubox solving and how is that benefiting you?** In industries like healthcare, emails often contain protected data (patient records, personal information, insurance details). If those emails are sent unencrypted, it can lead to: Data breaches, HIPPA violations, loss of trust from patients. Paubox solves this by automatically encrypting every email you send. ### 48. Exceptional Security and Support for PHI Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Caprice B. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Paubox?** I like the additional security Paubox provides when it comes to sending emails with PHI. It provides another layer of safety. I really appreciated the attentive customer support during the 14 day trial from Lisa and Shane. It was a pleasant surprise! Lastly, I'm excited to take advantage of Paubox forms and am happy that it is part of my current subscription. **What do you dislike about Paubox?** I haven't used Paubox long enough to say there is something I dislike. The cost of using Paubox is fair and there are discounts available, but one potential downside would be if you don't use your email very much. Are you getting your money's worth out of it? **What problems is Paubox solving and how is that benefiting you?** I want to make sure my emails are HIPPA compliant and the extra security brings me a peace of mind. I also like how clients don't have to use an additional portal to access emails. That is so helpful! ### 49. Highly recommend, actually told a colleague this week about Paubox! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy R. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Paubox?** Edit to add; I have used this company for several years now and I still like them. I liked how easy they made it to transition to them. I like the integrity the company offers that my email is secure and HIPAA compliant. OH and I am a therapist, so I am not great with tech stuff and my rep just walked me through it with no problems. **What do you dislike about Paubox?** No downsides to this product. Recommend to others **What problems is Paubox solving and how is that benefiting you?** i need my email to be secure and HIPAA compliant for my business. I have no worries about that now since I switched to them ### 50. Continuous Innovation and Great New Offerings Like Secure Client Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Paubox?** Their continuous innovation and new product offerings, like secure client forms **What do you dislike about Paubox?** Nothing. They offer excellent service and are responsive when there are issues **What problems is Paubox solving and how is that benefiting you?** I use it to encrypt my clients’ emails, both inbound and outbound. It also lets me provide a secure, customizable form where clients can submit the information requested and safely and securely upload their documents. ## Paubox Discussions - [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) - 2 comments, 2 upvotes - [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) - 1 comment, 1 upvote - [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) - 2 comments, 1 upvote - [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) - 2 comments, 1 upvote - [Are replies to my emails encrypted?](https://www.g2.com/discussions/are-replies-to-my-emails-encrypted) - 1 comment, 1 upvote - [View Paubox pricing details and edition comparison](https://www.g2.com/products/paubox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+10%3A51%3A52+-0500&secure%5Bsession_id%5D=b448aba0-395e-48e6-bd53-c02138df76c2&secure%5Btoken%5D=572b2559c4cc2161a7578acf98836f5033b372f629f05475c500eb99fcae7182&format=llm_user) ## Paubox Integrations - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Paubox Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Administration** - Data Management - Incident Logs - Reporting **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - Filtering Functionality - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment **Encryption Techniques - Email Encryption** - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Compliance** - Access Management - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Authentication, Verification, and Access Controls - Email Encryption** - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Administration** - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation ## Top Paubox Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (412 reviews) - [NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews) - 4.8/5.0 (97 reviews)