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Best Enterprise HIPAA Compliant Messaging Software

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall HIPAA Compliant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business HIPAA Compliant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business HIPAA Compliant Messaging category.

In addition to qualifying for inclusion in the HIPAA Compliant Messaging Software category, to qualify for inclusion in the Enterprise Business HIPAA Compliant Messaging Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Enterprise HIPAA Compliant Messaging Software Available

(405)4.4 out of 5
Optimized for quick response
8th Easiest To Use in HIPAA Compliant Messaging software
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Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

    Users
    • Administrative Assistant
    • IT Manager
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 45% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtru Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    77
    Ease of Use
    76
    Encryption
    62
    Email Encryption
    53
    Secure Communication
    44
    Cons
    Email Issues
    53
    Email Encryption Issues
    43
    Access Issues
    26
    Encryption Issues
    25
    Access Limitations
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtru Email Encryption features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,797 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

Users
  • Administrative Assistant
  • IT Manager
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 45% Mid-Market
  • 37% Small-Business
Virtru Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
77
Ease of Use
76
Encryption
62
Email Encryption
53
Secure Communication
44
Cons
Email Issues
53
Email Encryption Issues
43
Access Issues
26
Encryption Issues
25
Access Limitations
17
Virtru Email Encryption features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,797 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 59% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Communication
    1
    Patient Communication
    1
    Texting Feature
    1
    Cons
    Messaging Issues
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Artera features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Artera
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 59% Mid-Market
  • 22% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Communication
1
Patient Communication
1
Texting Feature
1
Cons
Messaging Issues
1
Scheduling Issues
1
Artera features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Artera
Company Website
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
782 Twitter followers
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
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(147)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

    Users
    • Physician
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 50% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • symplr Clinical Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Efficiency
    2
    Cons
    Inconvenience
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • symplr Clinical Communications features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.6
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    symplr
    Company Website
    Year Founded
    2006
    HQ Location
    Houston, Texas
    Twitter
    @symplr
    1,000 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

Users
  • Physician
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 50% Enterprise
  • 37% Mid-Market
symplr Clinical Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Efficiency
2
Cons
Inconvenience
1
symplr Clinical Communications features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.6
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
symplr
Company Website
Year Founded
2006
HQ Location
Houston, Texas
Twitter
@symplr
1,000 Twitter followers
LinkedIn® Page
www.linkedin.com
1,831 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TigerConnect Clinical Collaboration Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Accessibility
    1
    Chat Communication
    1
    Efficiency
    1
    HIPAA Compliance
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Santa Monica, CA
    Twitter
    @TigerConnect
    3,956 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
TigerConnect Clinical Collaboration Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Accessibility
1
Chat Communication
1
Efficiency
1
HIPAA Compliance
1
Cons
Missing Features
1
TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
3,956 Twitter followers
LinkedIn® Page
www.linkedin.com
305 employees on LinkedIn®
(311)4.3 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Notifications
    19
    Alert Management
    18
    Intuitive
    14
    On-Call Services
    14
    Cons
    Notification Issues
    27
    Sound Issues
    18
    Missing Features
    11
    Call Issues
    6
    Confusion
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.1
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.1
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,066 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Notifications
19
Alert Management
18
Intuitive
14
On-Call Services
14
Cons
Notification Issues
27
Sound Issues
18
Missing Features
11
Call Issues
6
Confusion
6
OnPage features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.1
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.1
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,066 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Communication
    13
    Features
    13
    Communication
    12
    Customization
    9
    Cons
    Not User-Friendly
    6
    User Interface
    6
    Poor Interface Design
    5
    Learning Curve
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.3
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,365 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 35% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Communication
13
Features
13
Communication
12
Customization
9
Cons
Not User-Friendly
6
User Interface
6
Poor Interface Design
5
Learning Curve
4
Missing Features
4
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.3
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,365 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®