Kontakt.io
As the leader in Indoor Journey Analytics, Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using RTLS, IoT, and AI, we uncover waste, streamline capacity, and help your customers and staff feel seen and valued. Delivered as a service, our platform includes IoT devices and sensors, gateways, AI-powered analytics, and web/mobile applications. Our platform operates on open-standard Bluetooth® Low Energy (BLE), cloud technology, and APIs, allowing for easy deployment and seamless integration into existing infrastructure with full scalability to support your evolving needs. Since 2013, Kontakt.io has provided solutions to +32,000 end users, delivered via +1,200 partners, and deployed +3 million IoT devices in the field. From healthcare and smart buildings to other industries, discover Kontakt.io's full spectrum of solutions for asset tracking, staff safety, people flow, wayfinding, and much more.
Average Rating: 4.6/5.0
Total Reviews: 18
Who Is the Company Behind Kontakt.io?
- Seller: Kontakt.io
- Year Founded: 2013
- HQ Location: New York, US
-
Twitter: @kontakt_io
12,497 Twitter followers -
LinkedIn® Page: www.linkedin.com
166 employees on LinkedIn®
Who Uses This Product?
- Company Size: 42% Small, 37% Medium
What Do G2 Reviewers Say About Kontakt.io?
AI-generated summary from verified user reviews
Pros
- Users highlight the responsive customer support of Kontakt.io, ensuring prompt assistance for any issues encountered.
- Users praise the ease of use of Kontakt.io products, highlighting simple setup and excellent customer support.
- Users find the implementation ease of Kontakt.io products exceptional, enhancing their deployment experience significantly.
- Users love the attractive design of Kontakt.io products, enhancing user experience and customer satisfaction.
- Users value the comprehensive support and ease of integration offered by Kontakt.io for location-based services.
Cons
- Users experience connectivity issues, often facing slow data reporting and costly gateway requirements for better performance.
- Users wish for better integration with other RTLS technologies, as current limitations hinder functionality and increase costs.
- Users find pricing issues problematic due to the additional costs for gateways and competitive market pressures.
- Users find the need for gateways to retrieve statistics significantly increases the overall expense of Kontakt.io.
- Users report significant integration problems with Kontakt.io, as it only works with BLE and lacks support for other RTLS technologies.
What Are Recent G2 Reviews of Kontakt.io?
"Kontackt.io, An excellent company & excellent product."
Rating: 4.0/5.0 stars
— Iain H.
"Supreme and distinctive platform for appreciating and engaging customers and staff in the business"
Rating: 4.5/5.0 stars
— Yadira J.
