--- title: Buzz Medical Messenger Reviews meta\_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 90 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 90 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### Buzz Medical Messenger Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **versatile communication options** of Buzz Medical Messenger, ensuring seamless collaboration and privacy in healthcare. [(12 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849040&qs=pros-and-cons#reviews) Users appreciate the **intuitive UI and AI integration** of Buzz Medical Messenger, enhancing productivity and communication. [(8 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849175&qs=pros-and-cons#reviews) Users value the **document management capabilities** of Buzz Medical Messenger, appreciating its HIPAA compliance and feature enhancements. [(7 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848476&qs=pros-and-cons#reviews) Users value the **HIPAA compliance** of Buzz Medical Messenger, ensuring secure and private communication in healthcare. [(7 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848753&qs=pros-and-cons#reviews) Users value the **secure communication** provided by Buzz Medical Messenger, ensuring confidentiality and efficiency in document sharing. [(6 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849234&qs=pros-and-cons#reviews) Users note the **limited features** of Buzz Medical Messenger, particularly lacking functionalities in the mobile app. [(2 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848972&qs=pros-and-cons#reviews) Users find Buzz Medical Messenger **not user-friendly** , with issues like small fonts and limited mobile functionality affecting ease of use. [(2 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2259840&qs=pros-and-cons#reviews) Users find **limited messaging features** frustrating, especially for actions like flagging threads that only work on desktop. [(1 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2480811&qs=pros-and-cons#reviews) Users report **notification issues** with Buzz Medical Messenger, especially with flagging features limited to the desktop version. [(1 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2480806&qs=pros-and-cons#reviews) Users experience **poor usability** with small fonts and unoptimized fields, affecting the app's functionality on mobile devices. [(1 mentions)](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2259965&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Buzz Medical Messenger ##### 1. Communication Users value the **versatile communication options** of Buzz Medical Messenger, ensuring seamless collaboration and privacy in healthcare. [ See 12 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849040&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "Still familiarizing with the app" What do you like about Buzz Medical Messenger? Communications across clinicians involved AN 5.0/5 "We are increasingly happy with Buzz, especially as we continue to learn how to use the many features" What do you like about Buzz Medical Messenger? Still learning how to use, but very impressed with the range of communication options available within the platform. ##### 2. Features Users appreciate the **intuitive UI and AI integration** of Buzz Medical Messenger, enhancing productivity and communication. [ See 8 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849175&qs=pros-and-cons#reviews) See Related User Reviews ![Pritam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pritam S.") PS Pritam S. Mid-Market (51-1000 emp.) 5.0/5 "A covert scheme for a thorough platform for medical communication and feature-rich" What do you like about Buzz Medical Messenger? Buzz's smart shortcut function is what I enjoy the most. Buzz offers every significant function I'll ever need in one location. There is another choic ![Charu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charu M.") CM Charu M. Small-Business (50 or fewer emp.) 5.0/5 "Buzz is amazing !" What do you like about Buzz Medical Messenger? I liked the new features. I like the security and collaborative features the most. I can look at locations, make phone calls, communicate with colleag ##### 3. Document Management Users value the **document management capabilities** of Buzz Medical Messenger, appreciating its HIPAA compliance and feature enhancements. [ See 7 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848476&qs=pros-and-cons#reviews) See Related User Reviews ![Kristin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin S.") KS Kristin S. Small-Business (50 or fewer emp.) 5.0/5 "Simple to use but has so many features!" What do you like about Buzz Medical Messenger? Love the ability to complete forms and send for signature. AN 5.0/5 "secure communication, can chat in groups, document edit and signing, caller id phone calls" What do you like about Buzz Medical Messenger? secure communication, can chat in groups, document edit and signing, caller id phone calls ##### 4. HIPAA Compliance Users value the **HIPAA compliance** of Buzz Medical Messenger, ensuring secure and private communication in healthcare. [ See 7 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848753&qs=pros-and-cons#reviews) See Related User Reviews MR Manoj R. Mid-Market (51-1000 emp.) 5.0/5 "Still a Great Experience!" What do you like about Buzz Medical Messenger? I'm revisiting my review for this HIPAA compliant communication and productivity tool, and I'm delighted to say that my initial rating remains firmly ![Sachin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin K.") SK Sachin K. Mid-Market (51-1000 emp.) 5.0/5 "Feature Rich Solution for Secure Messaging & Collaboration" What do you like about Buzz Medical Messenger? We use the Buzz App in our organisation to communicate & collaborate with team members. The app is straightforward though loaded with many nifty f ##### 5. Secure Communication Users value the **secure communication** provided by Buzz Medical Messenger, ensuring confidentiality and efficiency in document sharing. [ See 6 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849234&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "secure communication, can chat in groups, document edit and signing, caller id phone calls" What do you like about Buzz Medical Messenger? secure communication, can chat in groups, document edit and signing, caller id phone calls ![Charu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charu M.") CM Charu M. Small-Business (50 or fewer emp.) 5.0/5 "Buzz is amazing !" What do you like about Buzz Medical Messenger? I liked the new features. I like the security and collaborative features the most. I can look at locations, make phone calls, communicate with colleag ### 5 Cons or Disadvantages of Buzz Medical Messenger ##### 1. Limited Features Users note the **limited features** of Buzz Medical Messenger, particularly lacking functionalities in the mobile app. [ See 2 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "Still familiarizing with the app" What do you dislike about Buzz Medical Messenger? Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Unparallelled infrastruture for financial confidential workflows" What do you dislike about Buzz Medical Messenger? There is nothing to dislike - it has too many features. ##### 2. Not User-Friendly Users find Buzz Medical Messenger **not user-friendly** , with issues like small fonts and limited mobile functionality affecting ease of use. [ See 2 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2259840&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "Still familiarizing with the app" What do you dislike about Buzz Medical Messenger? Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop AN 5.0/5 "Seamless, precise, and great USX experience" What do you dislike about Buzz Medical Messenger? Some fonts are too small. And the fields are not always optimized to my phone screen ##### 3. Limited Messaging Features Users find **limited messaging features** frustrating, especially for actions like flagging threads that only work on desktop. [ See 1 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2480811&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "Still familiarizing with the app" What do you dislike about Buzz Medical Messenger? Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop ##### 4. Notification Issues Users report **notification issues** with Buzz Medical Messenger, especially with flagging features limited to the desktop version. [ See 1 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2480806&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User 4.0/5 "Still familiarizing with the app" What do you dislike about Buzz Medical Messenger? Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop ##### 5. Poor Usability Users experience **poor usability** with small fonts and unoptimized fields, affecting the app's functionality on mobile devices. [ See 1 mentions ](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2259965&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Seamless, precise, and great USX experience" What do you dislike about Buzz Medical Messenger? Some fonts are too small. And the fields are not always optimized to my phone screen ![Always Best Care E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Always Best Care E.") AE Always Best Care E. President & CEO Mid-Market (51-1000 emp.) 7/15/2026 "A Critical Tool for After-Hours Coverage and Clear Urgent Alerts" 4.5/5 What do you like best about Buzz Medical Messenger? Buzz has been a critical part of our Internal Communication for the last 2 years. We've been using Buzz during our after hours coverage. We have a third party that answers our phones and schedules for call outs and they have a user account as well. The notification sound is undeniably clear to all our staff and indicator of an urgent issue. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? There isn't really anything I dislike about Buzz. We've all been programmed now to understand that when we get a Buzz notification, 9 out of 10 times, there is an urgent matter to attend to. I guess that is what I dislike about it. A Buzz message means we have a problem. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Buzz assures that my staff is aware of any issues that are arising. It assures that the communication is protected and that is very important to us! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MR Manoj R. VP Delivery Information Technology and Services Mid-Market (51-1000 emp.) 3/2/2023 "Still a Great Experience!" 5/5 What do you like best about Buzz Medical Messenger? I'm revisiting my review for this HIPAA compliant communication and productivity tool, and I'm delighted to say that my initial rating remains firmly in place – if anything, it's even more deserved now. Over the past couple of years, Buzz has consistently evolved with each update, showcasing remarkable improvements in both its user interface and overall performance. The UI is more intuitive and visually appealing than ever, making daily tasks a breeze. Performance enhancements have made the tool incredibly responsive, significantly boosting my productivity. A standout feature is the recent integration of AI technology, which has been a game-changer. It has genuinely helped me save considerable time in document creation, streamlining workflows in ways I hadn't anticipated. Furthermore, Buzz support is fantastic. On the rare occasions I've needed assistance, their response has been swift and the solutions provided have been entirely satisfactory. This product continues to exceed expectations, proving to be an invaluable and indispensable tool. Highly recommended! Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? I have been using Buzz without any issues or difficulty as such. No complaints! Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Buzz solves the problem of delays in communication. Team members collaborate on the Buzz platform to meet their targets on time while Buzz takes care of data security. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7782113/official_response/edit) Thank you for your kind words and for highlighting the productivity gains you’ve experienced with Buzz. It’s incredibly rewarding to hear that our secure, HIPAA-compliant communication platform is helping your teams stay connected and on track — all while ensuring peace of mind around data safety. We’re especially glad that the combination of chat, voice/video calling, document sharing, and the Buzz virtual phone number is serving your collaboration needs so effectively. That’s exactly the kind of seamless, unified experience we aim to deliver. Your emphasis on timely communication and collaboration resonates with our core mission: to remove friction, reduce delays, and let your team focus on what really matters. It’s feedback like yours that energizes our multidisciplinary team to continue enhancing Buzz — from intuitive design to powerful features. If you ever want to explore advanced capabilities or share ideas for improvement, our Buzz Concierge team is always here to support you. Thank you again for being part of our journey to transform healthcare communication. 7/19/2025 Current UserValidated ReviewerSource: Organic ![Pritam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pritam S.") PS Pritam S. Software Engineer Mid-Market (51-1000 emp.) 6/20/2023 "A covert scheme for a thorough platform for medical communication and feature-rich" 5/5 What do you like best about Buzz Medical Messenger? Buzz's smart shortcut function is what I enjoy the most. Buzz offers every significant function I'll ever need in one location. There is another choice, which I tend to use. Predefine Sending messages in a way that takes into account the circumstances I'm in and eliminates the need for me to compose any messages is helpful since I can reach the appropriate individual. I am able to quickly tag any individual or group for direct communication. I am using this for the last 3 years and over that period, the developer team has added new shortcuts which make my life easier. You don't have to remember the key sequence for any action. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Buzz has a tonne of features that I haven't yet discovered. There is nothing to dislike about buzz, insofar as that is possible. I frequently receive updates. That's why I'm impressed and I'll jump to use it. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Buzz allows me to communicate with coworkers in a HIPAA-compliant manner. I am satisfied that I can share clinical information securely (if applicable) under the best possible conditions as privacy and confidentiality are considered. Sharing my records in a secure setting is crucial to me. I can sign consent forms and a lot more thanks to Buzz. They also added the receiving the fax from Buzz app which is very convenient as I don't have to buy Fax machine. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8234772/official_response/edit) We're pleased to note that Buzz serves you well for the secure communication. There are many group related features that make it unique to assign secure communication to channels like email, phone, location and automatic monitoring and scheduling activity that is useful. We recently added Lightning Plus feature to simplify your tedious tasks as well. Support team is always ready and on standby to help with any questions or suggestions. Thank you once again for taking time to review your personal experience and updating on some of the recent advanced features that you are able to enjoy. Please continue to watch "What's New" updates as well as reach out to the Concierge group when you need a timely answer to your query. Thanks. [See how Buzz Medical Messenger improved](https://buzz.skyscape.com/knowledge-base/) 8/6/2025 Current UserValidated ReviewerSource: In-app ![Sachin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin K.") SK Sachin K. VP Technology & Innovation Mid-Market (51-1000 emp.) 12/13/2022 "Feature Rich Solution for Secure Messaging & Collaboration" 5/5 What do you like best about Buzz Medical Messenger? We use the Buzz App in our organisation to communicate & collaborate with team members. The app is straightforward though loaded with many nifty features. HIPAA compliance gives us confidence that enterprise communication will never be compromised. The app is an excellent utility for enterprise-level communication. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? The app serves the purpose well. The team is very active in releasing new features. The support team is very prompt at resolving it If there are any issues. So there is nothing that I dislike about the Buzz App. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? The Buzz messenger is an excellent addition to our day-to-day workflow, streamlining real-time communication and collaboration. With Buzz Drive one can store and share documents in a secure manner. HIPAA compliance guarantees that all enterprise communication is safe & secure. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7487329/official_response/edit) Thank you for the wonderful feedback! We’re honored that Buzz is making a meaningful impact in your organization’s daily workflow. It’s especially rewarding to hear that our focus on nifty, purposeful features and HIPAA-grade security aligns with your enterprise communication needs. Your recognition of our active feature rollouts and prompt support team truly means a lot — it’s a reflection of our ongoing commitment to be more than just a messenger, but a secure collaboration partner. Buzz continues to evolve rapidly, including the addition of AI-enhanced capabilities, workflow integrations, and thoughtful user experience enhancements. Your support and insight help guide that evolution — and our Buzz Concierge team is always ready to show you what’s new or assist with any advanced configurations. We’re grateful to be part of your secure communication and collaboration needs! 7/15/2025 Current UserValidated ReviewerSource: Organic ![Charu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charu M.") CM Charu M. Administrator Small-Business (50 or fewer emp.) 12/7/2022 "Buzz is amazing !" 5/5 What do you like best about Buzz Medical Messenger? I liked the new features. I like the security and collaborative features the most. I can look at locations, make phone calls, communicate with colleagues easily using video conferencing, and exchange and sign documents. New feature which I like the most is even if my phone is on silent I am getting urgent messages. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? I am yet to explore lot of features . Got proficient using buzz few times. Documentation and inline help is beneficial. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Buzz really helping me in managing my work day through effective & secure communication and collaboration. Buzz makes me more productive. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7470490/official_response/edit) Thank you for the glowing review — we’re thrilled to hear Buzz is helping make your day more productive through secure, effective collaboration! The way you’re using location lookup, calls, video conferencing, and document exchange is exactly the kind of connected workflow we aim to empower. And we’re so glad the urgent alerts are cutting through when needed — that’s one of our favorite features too. It’s also great to know that the inline help and documentation are proving useful as you continue to explore. We’re always here if you’d like to dive deeper into features or get a quick walkthrough — our Buzz Concierge team loves to help. And above all, we love hearing from users like you. Your input not only energizes our team but also helps shape how we keep enhancing the experience. Buzz is a platform built with and for healthcare heroes — and your voice keeps us moving forward. [See how Buzz Medical Messenger improved](https://buzz.skyscape.com/knowledge-base/) 8/5/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care 2/19/2026 "Still familiarizing with the app" 4/5 What do you like best about Buzz Medical Messenger? Communications across clinicians involved Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Not sure if existing. We want to unread or flag a specific thread. Also some features like flagging doesn’t work in app. Only in desktop Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Its a great help with communication with the whole team Review collected by and hosted on G2.com. Show More Response from Kristin Smith of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-12384908/official_response/edit) Thank you for sharing your experience with Buzz Medical Messenger. We're pleased to hear that it's been helpful for team communication. We've noted your feedback about the unread/flagging feature and the differences between app and desktop functionality, and we'll be sure to address this with our team. Current UserValidated ReviewerSource: In-app ![Kristin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin S.") KS Kristin S. Marketing Manager Small-Business (50 or fewer emp.) 11/27/2023 "Simple to use but has so many features!" 5/5 What do you like best about Buzz Medical Messenger? Love the ability to complete forms and send for signature. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? The Buzz team has been so helpful and they keep adding features. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Getting my team off text messages. We can securely text and share images, docs, sign documents, and fax in Buzz. Great to be able to use it on the web and on my iPhone. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7096512/official_response/edit) Thank you for your support and review. Thanks to our clients like you, we have been implementing features that matter most to you. Please keep the feedback coming in - especially through our Concierge support channel to get your suggestions that will help your workflow. 10/29/2025 Current UserValidated ReviewerSource: In-app ![Shefali P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shefali P.") SP Shefali P. Vice President Small-Business (50 or fewer emp.) 12/8/2022 "Buzz is a big productivity boost for me and our team" 5/5 What do you like best about Buzz Medical Messenger? What I like best is the collaboration feature, instant communication as well as integrated phone/video/fax/email. Now Buzz has feature where I can check the messages sent to me in a group. Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? I haven't come across anything such as of now. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? With the collaboration feature, I can share the document with my colleague and get the feedback or edits if required. This way I do not have to worry whether I sent the latest document or not. The instant communication as well as integrated phone/video/fax/email saves a lot of time as I do not have to install individual apps for these functions. Also, with search functionality for finding messages sent to me specifically in the group, makes my search easier. I don't have to scroll pages to find the messages. Review collected by and hosted on G2.com. Show More 1/29/2025 Current UserValidated ReviewerSource: Organic ![Adesh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adesh D.") AD Adesh D. Mid-Market (51-1000 emp.) 1/29/2025 "Buzz - The Ultimate Communication Tool for Healthcare Teams" 5/5 What do you like best about Buzz Medical Messenger? I've been using Buzz Secure Medical Messenger for a while now, and it’s honestly one of the best communication tools for healthcare professionals. If you're looking for a HIPAA-secure way to collaborate with your team, consult with other providers, and even communicate with patients—all in one place—Buzz has you covered. Privacy is a big concern in healthcare, and Buzz keeps everything secure. Every message, call, and document is protected, so patient information stays private. I also love that I can call patients without sharing my personal number! Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Honestly, there’s nothing to dislike about Buzz Secure Medical Messenger! It’s secure, and easy to use, making communication in healthcare stress-free. Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? The Buzz Video feature is a game-changer. Patients don’t need to download an app—they just click a link and join the call. That makes scheduling and conducting virtual visits super convenient, especially for elderly patients who may not be tech-savvy. Also features like priority messages, read receipts, and ‘Nudge’ reminders help ensure urgent information gets seen and acted upon quickly. Review collected by and hosted on G2.com. Show More Response from Sandeep Shah of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-10777842/official_response/edit) Thank you for your thoughtful review and for recognizing Buzz as the ultimate communication tool for healthcare teams! We’re thrilled that Buzz is fulfilling its promise by helping you securely collaborate with your team, consult with providers, and connect with patients—all in one place. Protecting privacy is at the heart of everything we do, so it’s great to hear that Buzz’s HIPAA-compliant messaging, calls, and document sharing are giving you peace of mind. The ability to call patients without sharing your personal number is just one of the ways we’re making healthcare communication secure and seamless. We also love that Buzz Video is making virtual visits more accessible, especially for elderly patients. The convenience of a simple click-to-join telehealth session means better patient engagement with fewer barriers. And features like priority messages, read receipts, and Nudge reminders ensure that critical information gets the attention it deserves—when it matters most. We’re always innovating to improve workflows and efficiency, and your feedback reinforces the impact Buzz is making. Thank you for being part of the Buzz community—we appreciate your trust and support! Current UserValidated ReviewerSource: In-app AN Verified User in Hospital & Health Care 8/12/2025 "Seamless, precise, and great USX experience" 5/5 What do you like best about Buzz Medical Messenger? How it creates a tight, safe circle of care and communication where everyone gets heard for the good of a patient Review collected by and hosted on G2.com. What do you dislike about Buzz Medical Messenger? Some fonts are too small. And the fields are not always optimized to my phone screen Review collected by and hosted on G2.com. What problems is Buzz Medical Messenger solving and how is that benefiting you? Online coordination of client care in a HIPPA program protected environment and history Review collected by and hosted on G2.com. Show More Response from Kristin Smith of Buzz Medical Messenger [Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-11532854/official_response/edit) Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you appreciate the platform's focus on creating a safe and efficient circle of care. We understand your concerns about font size and screen optimization and will definitely look into improving these aspects for a better user experience. Your feedback is valuable in helping us enhance our service. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We are here to assist you and ensure your experience remains seamless and beneficial. 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