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Best HIPAA Compliant Messaging Software for Medium-Sized Businesses

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall HIPAA Compliant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business HIPAA Compliant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business HIPAA Compliant Messaging category.

In addition to qualifying for inclusion in the HIPAA Compliant Messaging Software category, to qualify for inclusion in the Medium-Sized Business HIPAA Compliant Messaging Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in HIPAA Compliant Messaging Available
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    G2 Score
Virtru Email Encryption
(391)4.4 out of 5
Optimized for quick response
7th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

    Users
    • IT Manager
    • Administrative Assistant
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 46% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Virtru Email Encryption Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Security
    59
    Encryption
    43
    Email Encryption
    35
    Secure Communication
    31
    Cons
    Email Issues
    44
    Email Encryption Issues
    38
    Encryption Issues
    24
    Access Issues
    17
    Access Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Virtru Email Encryption features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secure data directly from your inbox with Virtru. Users can easily encrypt emails and attachments with just one click, protecting sensitive data such as personally identifiable information (PII), inte

Users
  • IT Manager
  • Administrative Assistant
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 46% Mid-Market
  • 37% Small-Business
Virtru Email Encryption Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Security
59
Encryption
43
Email Encryption
35
Secure Communication
31
Cons
Email Issues
44
Email Encryption Issues
38
Encryption Issues
24
Access Issues
17
Access Limitations
12
View All Pros and Cons
Virtru Email Encryption features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,794 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
Virtru Secure Share
(85)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $119.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 47% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Virtru Secure Share Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    58
    Ease of Use
    50
    Secure Sharing
    45
    File Sharing
    33
    Data Security
    29
    Cons
    Access Limitations
    18
    Email Issues
    14
    Not User-Friendly
    13
    Login Issues
    10
    User Accessibility
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Virtru Secure Share features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    0.0
    No information available
    8.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Virtru
    Company Website
    Year Founded
    2012
    HQ Location
    Washington, DC
    Twitter
    @virtruprivacy
    1,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility en

Users
No information available
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 47% Mid-Market
  • 29% Small-Business
Virtru Secure Share Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
58
Ease of Use
50
Secure Sharing
45
File Sharing
33
Data Security
29
Cons
Access Limitations
18
Email Issues
14
Not User-Friendly
13
Login Issues
10
User Accessibility
10
View All Pros and Cons
Virtru Secure Share features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
0.0
No information available
8.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Virtru
Company Website
Year Founded
2012
HQ Location
Washington, DC
Twitter
@virtruprivacy
1,794 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®

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OhMD
(170)4.8 out of 5
Optimized for quick response
10th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $300.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

    Users
    • Office Manager
    • Medical Assistant
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OhMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    24
    Patient Communication
    20
    Ease of Use
    16
    Texting Feature
    16
    Customer Communication
    11
    Cons
    Messaging Issues
    9
    Limited Messaging Features
    7
    Limited Features
    6
    Missing Features
    5
    Technical Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OhMD features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OhMD
    Company Website
    Year Founded
    2016
    HQ Location
    Burlington, Vermont
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

Users
  • Office Manager
  • Medical Assistant
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 45% Mid-Market
OhMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
24
Patient Communication
20
Ease of Use
16
Texting Feature
16
Customer Communication
11
Cons
Messaging Issues
9
Limited Messaging Features
7
Limited Features
6
Missing Features
5
Technical Issues
4
View All Pros and Cons
OhMD features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Paubox
(461)4.9 out of 5
1st Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

    Users
    • Owner
    • CEO
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paubox is an email encryption service that ensures HIPAA compliance in communications with clients and other professionals.
    • Users like the automatic email encryption, seamless integration with Google Workspace, user-friendly interface, and the excellent customer support provided by Paubox.
    • Reviewers experienced some initial setup complexities, lack of support for Microsoft email encryption, and some users found the price to be high.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paubox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Security
    150
    Customer Support
    121
    Setup Ease
    114
    Email Security
    105
    Cons
    Expensive
    44
    Email Issues
    26
    Difficult Setup
    23
    Email Encryption Issues
    15
    Limited Features
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paubox features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.4
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.9
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paubox
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @PauboxHQ
    16,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

Users
  • Owner
  • CEO
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paubox is an email encryption service that ensures HIPAA compliance in communications with clients and other professionals.
  • Users like the automatic email encryption, seamless integration with Google Workspace, user-friendly interface, and the excellent customer support provided by Paubox.
  • Reviewers experienced some initial setup complexities, lack of support for Microsoft email encryption, and some users found the price to be high.
Paubox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Security
150
Customer Support
121
Setup Ease
114
Email Security
105
Cons
Expensive
44
Email Issues
26
Difficult Setup
23
Email Encryption Issues
15
Limited Features
13
View All Pros and Cons
Paubox features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.7
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.4
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.9
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Paubox
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@PauboxHQ
16,636 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Weave
(426)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

    Users
    • Office Manager
    • Owner
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Weave Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Communication
    82
    Patient Communication
    76
    Text Messaging
    76
    Texting Communication
    61
    Cons
    Technical Issues
    45
    Messaging Issues
    24
    Software Bugs
    24
    Connectivity Issues
    23
    Communication Issues
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Weave features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.6
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Weave
    Company Website
    Year Founded
    2008
    HQ Location
    Lehi, Utah
    Twitter
    @getweave
    2,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,084 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire

Users
  • Office Manager
  • Owner
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
Weave Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Communication
82
Patient Communication
76
Text Messaging
76
Texting Communication
61
Cons
Technical Issues
45
Messaging Issues
24
Software Bugs
24
Connectivity Issues
23
Communication Issues
22
View All Pros and Cons
Weave features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.4
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.6
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.4
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Weave
Company Website
Year Founded
2008
HQ Location
Lehi, Utah
Twitter
@getweave
2,032 Twitter followers
LinkedIn® Page
www.linkedin.com
1,084 employees on LinkedIn®
Buzz Medical Messenger
(88)4.9 out of 5
5th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines pati

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 66% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Buzz Medical Messenger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    15
    HIPAA Compliance
    11
    Collaboration
    9
    Features
    9
    Secure Communication
    9
    Cons
    Limited Features
    1
    Notification Issues
    1
    Not User-Friendly
    1
    Poor Usability
    1
    Unreliable Connectivity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Buzz Medical Messenger features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    10.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    10.0
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Skyscape®
    Company Website
    Year Founded
    1993
    HQ Location
    Marlborough, MASSACHUSETTS
    Twitter
    @skyscapeinc
    1,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines pati

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 66% Small-Business
  • 26% Mid-Market
Buzz Medical Messenger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
15
HIPAA Compliance
11
Collaboration
9
Features
9
Secure Communication
9
Cons
Limited Features
1
Notification Issues
1
Not User-Friendly
1
Poor Usability
1
Unreliable Connectivity
1
View All Pros and Cons
Buzz Medical Messenger features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
10.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
10.0
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Skyscape®
Company Website
Year Founded
1993
HQ Location
Marlborough, MASSACHUSETTS
Twitter
@skyscapeinc
1,842 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
TigerConnect Clinical Collaboration Platform
(194)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TigerConnect Clinical Collaboration Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Accessibility
    1
    Chat Communication
    1
    Efficiency
    1
    HIPAA Compliance
    1
    Cons
    Missing Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TigerConnect
    Year Founded
    2010
    HQ Location
    Santa Monica, CA
    Twitter
    @TigerConnect
    3,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilit

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
TigerConnect Clinical Collaboration Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Accessibility
1
Chat Communication
1
Efficiency
1
HIPAA Compliance
1
Cons
Missing Features
1
View All Pros and Cons
TigerConnect Clinical Collaboration Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
TigerConnect
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
3,962 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
Textline
(367)4.7 out of 5
8th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

    Users
    • CEO
    • Operations Manager
    Industries
    • Health, Wellness and Fitness
    • Hospital & Health Care
    Market Segment
    • 69% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Textline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    171
    Customer Support
    148
    Helpful
    148
    Communication
    97
    Features
    86
    Cons
    Missing Features
    46
    Messaging Issues
    34
    Notification Issues
    33
    Limited Features
    25
    SMS Issues
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Textline features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.0
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.2
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Textline
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textline
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

Users
  • CEO
  • Operations Manager
Industries
  • Health, Wellness and Fitness
  • Hospital & Health Care
Market Segment
  • 69% Small-Business
  • 26% Mid-Market
Textline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
171
Customer Support
148
Helpful
148
Communication
97
Features
86
Cons
Missing Features
46
Messaging Issues
34
Notification Issues
33
Limited Features
25
SMS Issues
22
View All Pros and Cons
Textline features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.2
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.0
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.2
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Textline
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textline
287 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Connecteam
(3,416)4.6 out of 5
3rd Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
    • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
    • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,305
    Features
    1,266
    Scheduling
    1,180
    Intuitive
    955
    Communication
    947
    Cons
    Missing Features
    656
    Limited Features
    586
    Scheduling Issues
    446
    Improvement Needed
    363
    Not User-Friendly
    341
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Connecteam features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.4
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Connecteam
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
  • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
  • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,305
Features
1,266
Scheduling
1,180
Intuitive
955
Communication
947
Cons
Missing Features
656
Limited Features
586
Scheduling Issues
446
Improvement Needed
363
Not User-Friendly
341
View All Pros and Cons
Connecteam features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.4
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Connecteam
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,246 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
Klara
(110)4.6 out of 5
Optimized for quick response
9th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 72% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Klara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    26
    Ease of Use
    24
    Patient Communication
    23
    Texting Communication
    15
    Messaging Features
    12
    Cons
    Communication Issues
    7
    Messaging Issues
    7
    Limited Features
    6
    Search Issues
    5
    Limited Messaging Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Klara features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.3
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Klara
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 72% Small-Business
  • 21% Mid-Market
Klara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
26
Ease of Use
24
Patient Communication
23
Texting Communication
15
Messaging Features
12
Cons
Communication Issues
7
Messaging Issues
7
Limited Features
6
Search Issues
5
Limited Messaging Features
4
View All Pros and Cons
Klara features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.3
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Klara
Company Website
Year Founded
2013
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Luma Health
(84)4.8 out of 5
14th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 57% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Luma Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Customer Communication
    1
    Ease of Use
    1
    Messaging Management
    1
    Navigation Ease
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Luma Health features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.7
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Luma Health
    Year Founded
    2015
    HQ Location
    San Mateo, California
    Twitter
    @lumahealthhq
    690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coo

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 57% Mid-Market
  • 38% Small-Business
Luma Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Customer Communication
1
Ease of Use
1
Messaging Management
1
Navigation Ease
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Luma Health features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.9
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.7
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Luma Health
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@lumahealthhq
690 Twitter followers
LinkedIn® Page
www.linkedin.com
188 employees on LinkedIn®
Artera
(70)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 23% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Artera features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.8
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.8
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Artera
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    790 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 23% Enterprise
Artera features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.8
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.8
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Artera
Company Website
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
790 Twitter followers
LinkedIn® Page
www.linkedin.com
271 employees on LinkedIn®
symplr Clinical Communications
(147)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

    Users
    • Physician
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 50% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • symplr Clinical Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Efficiency
    2
    Cons
    Inconvenience
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • symplr Clinical Communications features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.6
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    symplr
    Company Website
    Year Founded
    2006
    HQ Location
    Houston, Texas
    Twitter
    @symplr
    1,018 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,814 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empowering Clinicians with Seamless Communication Founded by clinicians for clinicians, symplr Clinical Communications (formerly Halo Health) is designed for the unique role-based nature of health

Users
  • Physician
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 50% Enterprise
  • 37% Mid-Market
symplr Clinical Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Efficiency
2
Cons
Inconvenience
1
View All Pros and Cons
symplr Clinical Communications features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.3
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.6
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
symplr
Company Website
Year Founded
2006
HQ Location
Houston, Texas
Twitter
@symplr
1,018 Twitter followers
LinkedIn® Page
www.linkedin.com
1,814 employees on LinkedIn®
Celo
(57)4.6 out of 5
Optimized for quick response
13th Easiest To Use in HIPAA Compliant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Celo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Communication
    8
    Chat Communication
    7
    Security
    7
    HIPAA Compliance
    4
    Cons
    Limited Messaging Features
    4
    Messaging Issues
    3
    Notification Issues
    3
    Poor Search Functionality
    2
    Inconvenience
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Celo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    9.4
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    9.5
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Celo Health
    Company Website
    Year Founded
    2016
    HQ Location
    Seattle, US
    Twitter
    @celohealth
    244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
Celo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Communication
8
Chat Communication
7
Security
7
HIPAA Compliance
4
Cons
Limited Messaging Features
4
Messaging Issues
3
Notification Issues
3
Poor Search Functionality
2
Inconvenience
1
View All Pros and Cons
Celo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.1
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
9.4
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
9.5
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Celo Health
Company Website
Year Founded
2016
HQ Location
Seattle, US
Twitter
@celohealth
244 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Raintree Systems
(118)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
    • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
    • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    18
    Ease of Use
    17
    Efficiency
    16
    Helpful
    12
    Business Efficiency
    9
    Cons
    Not User-Friendly
    14
    Poor Usability
    13
    System Usability
    11
    Navigation Difficulty
    9
    Difficult Navigation
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Raintree Systems features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Workflow Enhancement - HIPAA Compliant Messaging
    Average: 9.0
    8.5
    Compliant Texting - HIPAA Compliant Messaging
    Average: 9.2
    8.2
    Clinical Communication - HIPAA Compliance
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Raintree Systems
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
  • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
  • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
18
Ease of Use
17
Efficiency
16
Helpful
12
Business Efficiency
9
Cons
Not User-Friendly
14
Poor Usability
13
System Usability
11
Navigation Difficulty
9
Difficult Navigation
8
View All Pros and Cons
Raintree Systems features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
7.8
Workflow Enhancement - HIPAA Compliant Messaging
Average: 9.0
8.5
Compliant Texting - HIPAA Compliant Messaging
Average: 9.2
8.2
Clinical Communication - HIPAA Compliance
Average: 9.1
Seller Details
Seller
Raintree Systems
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
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23 Listings in HIPAA Compliant Messaging Available
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