[ Textline Reviews ](https://www.g2.com/products/textline/reviews) [ Textline Reviews ](https://www.g2.com/products/textline/reviews) # Textline Pricing Overview [Editedit](https://my.g2.com/textline/pricings) Free Trial Essentials Contact Us [Request Demo](#) The Essentials plan gets you everything the team needs to start texting efficiently. - 600 Included Message Credits per month - Multiple departments - Multiple phone numbers - Admin and Agent roles - NPS and CSAT surveys - 3-year conversation history - Webchat - API & webhooks - HIPAA compatibility add-on Show More Pro Contact Us [Request Demo](#) Our most popular plan is ideal for larger teams, businesses requiring multiple texting phone lines, and companies that must meet strict security & compliance standards. - All features in Essentials - 2,000 Included Message Credits per month - Custom Agent roles & permissions - Dedicated customer success manager - Salesforce integration - Time-based Automations - Custom Surveys - Advanced security features - Unlimited conversation history - Webchat - HIPAA compatibility add-on - Priority support Show More Enterprise Contact Us [Contact Us](#) The best plan for teams in need of a custom, large-scale texting solution. There are no limits and you get flexible implementation. - All features in Pro - Custom messaging allotments - Personalized account plans - Quarterly business reviews - HIPAA compatibility add-on Show More Our pricing plans are tailored to meet the needs of customer-facing teams. All customers can receive a complimentary trial of our products and features. No credit card is required. Textline has 3 pricing editions. A free trial of Textline is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Textline is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Textline must be conducted with the seller. Textline makes business communication easier and faster for your team. Give it a try today. Pricing information was last updated on August 14, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months ### Average Discount 6% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg") Salesmsg 4.7/5 (401) ](https://www.g2.com/products/salesmsg/reviews) [ ![Heymarket](https://images.g2crowd.com/uploads/product/hd_favicon/f097c16aff5da520a94fdf07080f1ce9/heymarket.svg "Heymarket") Heymarket 4.6/5 (432) ](https://www.g2.com/products/heymarket/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.6/5 (2,026) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/textline/competitors/alternatives) ## Textline Pricing Reviews (2) ![Kate D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate D.") KD Kate D. 12/3/2025 More Options - - [Respond as Textline](https://www.g2.com/survey_responses/textline-review-12041515/official_response/new) "Intuitive Messaging with Top-Notch Support" 5/5 What do you like best about Textline? I like that Textline is intuitive and easy to use, which simplifies our messaging process significantly. The ability to modify formatting or settings according to our needs is a great advantage, enhancing our workflow efficiency. Moreover, the fast and helpful customer service is highly appreciated, providing timely support whenever needed. I find it particularly beneficial that I can easily add contacts and efficiently manage our list, which makes communication with research participants smoother and more organized. The simplicity of the initial setup is another aspect I value greatly, as it eased our transition from Twilio to Textline. The application's effectiveness in connecting with underserved populations who lack access to emails or other technologies stands out, fulfilling our specific community engagement needs perfectly. Review collected by and hosted on G2.com. What do you dislike about Textline? Nothing Review collected by and hosted on G2.com. What problems is Textline solving and how is that benefiting you? I use Textline to easily connect with underserved populations who lack email access, facilitating survey participation with intuitive usability and fast customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AM Annalisa M. Small-Business (50 or fewer emp.) 11/4/2025 More Options - - [Respond as Textline](https://www.g2.com/survey_responses/textline-review-10223101/official_response/new) "Effective Communication Tool, But Pricey" 3/5 What do you like best about Textline? I love how Textline provides me with quick updates for account adjustments, which helps me stay on top of necessary changes efficiently. The platform's simplicity makes it easy to view and manage tasks, ensuring a straightforward user experience. Additionally, the texting feature is extremely intuitive, making communication seamless and effective. One standout feature is the filtering, which allows agents to easily display their conversations for review, helping in managing and organizing communications effortlessly. Review collected by and hosted on G2.com. What do you dislike about Textline? I find the service to be on the pricier side, which makes me hesitant to recommend it more highly. Review collected by and hosted on G2.com. What problems is Textline solving and how is that benefiting you? Textline helps me get quick updates on account adjustments and manage user limits without changing plans. It's straightforward with texting, simple to view, and offers useful filtering for agent conversations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller Textline Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_60afb17a140eb5f303e5de227137a80c/heymarket.png "Product Avatar Image") Heymarket Business Text Messaging 4.6/5 (441) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image") Salesmsg 4.7/5 (406) [ Compare Now ](https://www.g2.com/compare/salesmsg-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") Podium 4.6/5 (2,109) [ Compare Now ](https://www.g2.com/compare/podium-vs-textline) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Live Chat ](https://www.g2.com/categories/live-chat)[ Marketing Automation ](https://www.g2.com/categories/marketing-automation) [ SMS Marketing ](https://www.g2.com/categories/sms-marketing)[ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Mobile Marketing ](https://www.g2.com/categories/mobile-marketing)[ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Appointment Reminder ](https://www.g2.com/categories/appointment-reminder)[ HIPAA Compliant Messaging ](https://www.g2.com/categories/hipaa-compliant-messaging) Show More ##### Explore More [ PR Firms in Austin ](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[ What's the best chatbot for business communications ](https://www.g2.com/discussions/what-s-the-best-chatbot-for-business-communications)[ Most reliable CPaaS for SaaS providers ](https://www.g2.com/discussions/most-reliable-cpaas-for-saas-providers) [ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Best online backup service for small business ](https://www.g2.com/discussions/what-s-the-best-online-backup-service-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/textline/reviews?qs=pros-and-cons) Show More [ PR Firms in Austin ](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[ What's the best chatbot for business communications ](https://www.g2.com/discussions/what-s-the-best-chatbot-for-business-communications)[ Most reliable CPaaS for SaaS providers ](https://www.g2.com/discussions/most-reliable-cpaas-for-saas-providers) [ What platform integrates social suites with CRM and marketing tools? ](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[ Best online backup service for small business ](https://www.g2.com/discussions/what-s-the-best-online-backup-service-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/textline/reviews?qs=pros-and-cons)