--- title: TigerConnect Clinical Collaboration Platform Reviews meta\_title: 'TigerConnect Clinical Collaboration Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 195 reviews by the users' company size, role or industry to find out how TigerConnect Clinical Collaboration Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 195 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- ### TigerConnect Clinical Collaboration Platform Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of TigerConnect, enhancing collaboration and productivity across various platforms seamlessly. [(2 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061271&qs=pros-and-cons#reviews) Users appreciate the **seamless accessibility** of TigerConnect across multiple platforms, enhancing collaboration and efficiency in clinical settings. [(1 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061932&qs=pros-and-cons#reviews) Users appreciate the **ease of IM** with TigerConnect, enhancing productivity and user-friendliness in communication. [(1 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061296&qs=pros-and-cons#reviews) Users value the **efficiency** of TigerConnect, enabling seamless collaboration and quick resolutions across multiple devices. [(1 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1062040&qs=pros-and-cons#reviews) Users value the **HIPAA compliance** of TigerConnect, ensuring secure and effective collaboration in clinical settings. [(1 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1062104&qs=pros-and-cons#reviews) Users feel the **missing videoconferencing and patient communication features** hinder effective family interactions and collaboration. [(1 mentions)](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061612&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TigerConnect Clinical Collaboration Platform ##### 1. Ease of Use Users appreciate the **ease of use** of TigerConnect, enhancing collaboration and productivity across various platforms seamlessly. [ See 2 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061271&qs=pros-and-cons#reviews) See Related User Reviews LP Leonard P. Mid-Market (51-1000 emp.) 5.0/5 "Essential Part of everything we do" What do you like about TigerConnect Clinical Collaboration Platform? I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in has ![Cindy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy W.") CW Cindy W. Small-Business (50 or fewer emp.) 5.0/5 "Successful with TigerConnect" What do you like about TigerConnect Clinical Collaboration Platform? TigerConnect is extremely user friendly.Our staff are more productive with the ease of IM via TigerConnect. ##### 2. Accessibility Users appreciate the **seamless accessibility** of TigerConnect across multiple platforms, enhancing collaboration and efficiency in clinical settings. [ See 1 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061932&qs=pros-and-cons#reviews) See Related User Reviews LP Leonard P. Mid-Market (51-1000 emp.) 5.0/5 "Essential Part of everything we do" What do you like about TigerConnect Clinical Collaboration Platform? I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in has ##### 3. Chat Communication Users appreciate the **ease of IM** with TigerConnect, enhancing productivity and user-friendliness in communication. [ See 1 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061296&qs=pros-and-cons#reviews) See Related User Reviews ![Cindy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy W.") CW Cindy W. Small-Business (50 or fewer emp.) 5.0/5 "Successful with TigerConnect" What do you like about TigerConnect Clinical Collaboration Platform? TigerConnect is extremely user friendly.Our staff are more productive with the ease of IM via TigerConnect. ##### 4. Efficiency Users value the **efficiency** of TigerConnect, enabling seamless collaboration and quick resolutions across multiple devices. [ See 1 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1062040&qs=pros-and-cons#reviews) See Related User Reviews LP Leonard P. Mid-Market (51-1000 emp.) 5.0/5 "Essential Part of everything we do" What do you like about TigerConnect Clinical Collaboration Platform? I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in has ##### 5. HIPAA Compliance Users value the **HIPAA compliance** of TigerConnect, ensuring secure and effective collaboration in clinical settings. [ See 1 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1062104&qs=pros-and-cons#reviews) See Related User Reviews LP Leonard P. Mid-Market (51-1000 emp.) 5.0/5 "Essential Part of everything we do" What do you like about TigerConnect Clinical Collaboration Platform? I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in has ### Top Cons or Disadvantages of TigerConnect Clinical Collaboration Platform ##### 1. Missing Features Users feel the **missing videoconferencing and patient communication features** hinder effective family interactions and collaboration. [ See 1 mentions ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews?filters%5Bsentiment_snippet%5D=1061612&qs=pros-and-cons#reviews) See Related User Reviews LP Leonard P. Mid-Market (51-1000 emp.) 5.0/5 "Essential Part of everything we do" What do you dislike about TigerConnect Clinical Collaboration Platform? The only thing I dislike it that we haven't sprung for the upgrade to allow videoconferencing and patient comunication which would really help with fa ## Top-Rated Alternatives [ ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") OhMD 4.8/5(170) ](https://www.g2.com/products/ohmd/reviews) [ ![symplr Clinical Communications](https://images.g2crowd.com/uploads/product/hd_favicon/b4e155a3f543c87111fbd89f44b7f570/symplr-clinical-communications.svg "symplr Clinical Communications") symplr Clinical Communications 4.5/5(147) ](https://www.g2.com/products/symplr-clinical-communications/reviews) [ ![Spok](https://images.g2crowd.com/uploads/product/hd_favicon/03e4e2afb1f4e6f1a002ad33c38ab595/spok.svg "Spok") Spok 3.8/5(12) ](https://www.g2.com/products/spok/reviews) [ View All Alternatives ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/competitors/alternatives) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/20/2026 "Simple UI with Peace of Mind from Safe, Encrypted Content" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? Very simple UI with peace of mind that content is safe and encrypted. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? Honestly, it can feel pretty clunky. Notifications aren’t always reliable, and messages get buried easily, especially with multiple threads. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? It cuts down on messy communication by putting everything in one place, so it’s easier to reach the right person fast. Biggest benefit is saving time and avoiding a lot of back-and-forth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated LP Leonard P. Director of Rehabilitation Mid-Market (51-1000 emp.) 11/22/2024 "Essential Part of everything we do" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in has been using TigerConnect for several years now and it has become an essential part of what we do to the point that for all clinical staff, it is a start of the orientation and onboarding. It works across platforms seamlessly as well including Windows Desktop, Android devices, iOS devices and more. I have not once helped someone set up the program and the device not been compatible and the functionality wasn't as expected. We have had very few down times and when we do they are resoved really quickly. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? The only thing I dislike it that we haven't sprung for the upgrade to allow videoconferencing and patient comunication which would really help with family communication Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? Coorindation of patient information across all disciplnes to cooridnate care and discharge planning. Review collected by and hosted on G2.com. Show More Response from Shanon Park of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-10554046/official_response/edit) Thank you for your review! We’re pleased to hear that you’ve experienced minimal downtime with us! Our team is dedicated to maintaining a reliable and uninterrupted platform for you, ensuring you can focus on what matters most- patient care. Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 5/19/2024 "TigerConnect has made direct communication much easier" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our STEMI call process from pagers to using TigerConnect, due to its ease of use and ease of setting up scheduled roles. Our CMIO has been able to add roles to our STEMI call team as well as schedulers without much effort and the hospital has expanded the use tremendously since we started with this valuable tool. Recently, it has been tied to the hospitalist assignment indicator in Epic, so if someone wants to contact the patient's hospitalist, it can be done at the push of a button, rather than going through a process to look up the patient's currently assigned hospitalist. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? The only downside that I can think of is the fact that so many of our processes (including the various call teams within the hospital) have moved to this platform that if it goes offline for some reason, we would be severly handicapped, as there isn't an easy way to set up a back up. That hasn't been an issue thus far, but it is still hovering in the background. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? It has proven to be a time-saver for so many reasons. We can use it to contact the STEMI team and see responses to the "page" rather than having them call in to indicate receipt of the page. We can send EKG images to the Invasive Cardiologist quickly using TigerConnect. We can contact the patient's hospitalist with critical results without poring over the EMR to find the hospitalist who is "on" at that time. We can see who is on call in any of the specialties in the hospital. This is used by all the teams (Stroke team, Infection prevention, code blue, etc) for easy access and alerting. It also saves time when entering call teams. I can schedule our 4 man STEMI call team for 4 weeks in less than 10 minutes. We can also "see" and connect with people at all of the other hospitals within our hospital system, if needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Victoria H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria H.") VH Victoria H. Small-Business (50 or fewer emp.) 8/9/2023 "Upset About Not Being Able to Take Off Licenses" 1/5 What do you like best about TigerConnect Clinical Collaboration Platform? I really like how easy it is to contact employees if needed. (Group messages) I also like how easy it is for patients to reply back to texts and sending out texts is very easy to do. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? My business had completely crashed and I was no longer operating my business. I asked if I could drop my licenses from 8 to 1 or 2 due to me having to let go all of my employees. I was told due to the management change, I could not adjust my licenses whatsoever. I think this is completely unfair due to me being told before, on the phone, that I can drop or add licenses whenever I needed to. I am now in significant debt and might have to file bankruptcy due to owing Tiger Connect for 8 licenses even though we never used it. I have expressed my concerns to Tiger Connect and was told there was nothing they could do. Because of this, I have told many business owners in my community that Tiger Connect is not a good choice. If you guys were able to assist me and understand that my business was no longer active, this review would be completely different. I hope you guys can do better in the future. Until then, you have caused extreme distress and have financially hurt a small business. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? Not solving the license problem. It was benefiting my business by being able to contact patients that was HIPAA compliant. Due to my business crashing, I wasn't able to use Tiger Connect as much as I wanted. Review collected by and hosted on G2.com. Show More Response from Shanon Park of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8431187/official_response/edit) Hello Victoria, We want to express our sincere apologies for the challenges you've faced with your TigerConnect licenses. Our goal has always been to provide exceptional service to our valued customers. We have reviewed your case, and we acknowledge that there may have been some miscommunication regarding our licensing policies. While we strive to accommodate our customers' changing needs, there are certain limitations when it comes to license adjustments. However, your feedback highlights a need for us to improve our communication and flexibility in such situations. Our customer support team will be reaching out to you directly to discuss your case. We genuinely value your business and the trust you've placed in TigerConnect. We are committed to improving our processes and ensuring that no customer feels unheard or unfairly burdened. Your feedback will help us make the necessary improvements to better assist our customers in the future. Once again, we apologize for the difficulties you've faced, and we appreciate your patience as we work to address your concerns. Current UserValidated ReviewerIncentivizedSource: Seller invite DD Darryn D. Enterprise (\> 1000 emp.) 8/3/2023 "Time saver like no other!" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? Ease of use. Doesn't require a phone or computer; thus can multi-task if necessary. Is widely used in our organization for both routine communication (ie, publishing our Surge score every 4 hours during the day and as needed at night) as well as episodic to individuals, roles, or groups. I also appreciate that it shows if a message has been read or not. That helps to inform if a different mechanism of contact needs to be employed. When out or off; easily placed on "do not disturb". I like that I can mute certain groups that I may not need immediate contact with but can follow up as needed. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? Rather than least helpful, I would like the opportunity to acknowledge a message without requiring hitting send. Like "thumbs up" emoji on the message sent to me that would not send an additional signal. Additionally, not unlike other tech innovations, it is prone to overuse leading to chronic distraction. Feeling connected 24/7 is both a gift and a curse, but is the nature of my industry and role in our organization. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? Improving communication across the system with one standard modality (used to have several based on department and campus) Improving patient flow and throughput Facilitates prompt awareness of issues and affords quick(er) resolution Review collected by and hosted on G2.com. Show More Response from Rachel Crisp of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8403389/official_response/edit) We're glad to hear that TigerConnect makes it easy for you to stay connected across the care team! User-friendly and seamless communication is at the heart of what we do. Thank you for your positive review! 👩‍⚕️👨‍⚕️ Current UserValidated ReviewerIncentivizedSource: Seller invite MP Michelle P. Practice Manager Small-Business (50 or fewer emp.) 8/4/2023 "It gets the job done" 2.5/5 What do you like best about TigerConnect Clinical Collaboration Platform? I can do some scheduling automatically based on rules set up. I have a place to track jobs and also for the physicians to make requests so there is a record. Changes are easy to make and share. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? The system seems very outdated. You can't easily toggle between screens, you must close one screen to get to a different screen and not all processes can be done form one screen, which would be extremely helpful. You also get reverted back to current claendar when you move between screens, even though working on different months. It also takes you back to the top of the screen everytime something is done instead of keeping your place. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? The schedule is somewhat automated and physicians make requests that leave a trail. Tally of jobs and days off are nice. Change to the calendar are available in real time for all to see. Review collected by and hosted on G2.com. Show More Response from Shanon Park of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8405330/official_response/edit) Thank you for your feedback, we will forward this to our product team for review. They are continuously looking to create a better experience for our users, and your comments are invaluable for improving our platforms. 5/22/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite GT Gabrielle T. Medical Education Prog Specialist Enterprise (\> 1000 emp.) 8/3/2023 "Tiger Connect my take!" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? User friendly! Love being able to reach out and get ideas from other users. Faculty and residents can view their scehdule for the month easily and I can easily see who is on call for each service. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? That it is not integrated with New Innovations where our residents have to enter their duty hours weekly. Amion, the previous platform, did have this as an option. Hoping Tiger connect can also collaborate with New Innovations to get this moved over! Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? Being able to easily see who is on call. The greatest benefit to me in my role is being able to easily connect with faculty, residents, and staff via TigerConnect. Responsiveness has been at an all time high and it is especially helpful when I dont have a phone number for the person I need to reach. We have come a long way since pagers were our only option! Review collected by and hosted on G2.com. Show More Response from Rachel Crisp of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8401741/official_response/edit) Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bryan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan Z.") BZ Bryan Z. Small-Business (50 or fewer emp.) 8/28/2023 "Excellent Healthcare Community Resource" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? TigerConnect is incredibly useful in disseminating wompany wide information alerts (weather, traffic, emergencies), as well as a great tool for intercommunication with employees, allowing for patient reports, referral information, and HIPAA information without fear of violating HIPAA violations. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? Honestly, there have been no negative aspects to the platform. It works effortlessly, allowing for even those with limited IT knowledge to utilize. Only thing is being able to remove or change some text groups can be confusing at first. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? TigerConnect solves our clnical collaboration problems of having to either physically be in person or on the phone with the employee you are reporting to. By secure messaging, and read/sent receipts, it is easily able to show case conferencing and collaboration of care, meeting all of our internal and external regulatory compliance. Review collected by and hosted on G2.com. Show More Response from Shanon Park of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8536962/official_response/edit) We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! We strive to provide a secure and compliant platform that helps healthcare organizations deliver high-quality care while protecting patient information. 🔒 Current UserValidated ReviewerIncentivizedSource: Seller invite AS Alyssa S. Mid-Market (51-1000 emp.) 8/7/2023 "Tiger Text is awesome!" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? I love that you can either use the app on the computer and that you can also download the app on your phone. It is nice to be able to connect with colleagues even when you are not by a computer by using the phone app. It is nice to be able to discuss patient confidential information. Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? The one thing that I dislike about the platform is that messages disappear after a certain amount of time. I may need to reference back to the message later. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? The Tiger Text apps allows me as a nurse to discuss pertinent patient questions or concerns with the doctors or physician assistants in a HIPAA compliant way. It allows me to be able to get to patient's questions sooner than waiting on a reply through Epic. Review collected by and hosted on G2.com. Show More Response from Rachel Crisp of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8415651/official_response/edit) We love to hear that our communication features save you time! It’s why we do what we do! Current UserValidated ReviewerIncentivizedSource: Seller invite BB Brittani B. Director of Clinical Operations Mid-Market (51-1000 emp.) 8/3/2023 "Simple HIPAA Compliant Communications" 5/5 What do you like best about TigerConnect Clinical Collaboration Platform? The platform itself is so user friendly. We utilize both the internal communication tool and the patient portal to communicate with our clients and their families through a HIPAA secure platform. Our clinicians love it! Review collected by and hosted on G2.com. What do you dislike about TigerConnect Clinical Collaboration Platform? There are several different "add ons" to the tool. We were demoed the top of the line, but quickly found that the base price did not include all of the bells and whistles that were initially shown to us. Overall, though, the cost is still reasonable. Review collected by and hosted on G2.com. What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you? We have a multi-discplinary home health practice, so TigerConnect allows all of our clinicians to communicate with each other securely and compliantly to provide patient centered care all day long while constantly on the go! It allows admin to quickly and efficiently communicate messages to the whole team no matter their physical location. Review collected by and hosted on G2.com. Show More Response from Rachel Crisp of TigerConnect Clinical... [Editedit](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-8399755/official_response/edit) We're glad to hear that TigerConnect makes it easy for you to connect with patients and providers! User-friendly and seamless communication is at the heart of what we do. 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