I like that you have access to a technician for help and troubleshooting via email. It has been very beneficial to always have efficient guidance at a moment's notice.

This program is very user-friendly and still has all of the whistles and bells if you need to do a more complex e-mail that may require tagging, tracking or notation. The system handles group e-mails as well. The filter system is sophisticated if you multiple e-mail aliases or mailboxes. For those who do not have e-mails pushed to their phone, my favorite feature is having a text alert when certain e-mails are received. Luxsci also offers very useful web-aides for tasks, notes, documents, calendaring and more. Luxsci's support has always been prompt and knowledgeable. More recently, I have used Luxsci's website/domain services and found it to be very user-friendly.

HIPAA compliance, ease of use, excellent customer support