Best Auto Dialer Software - Page 2

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 174

Category Stats (Aug 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+2.47%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: August 05, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 47,400+ Authentic Reviews
  • 174+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Nooks, Orum, RingCentral Contact Center, Close, Genesys Cloud CX, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, and CloudTalk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=close&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=cloudtalk)

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Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Average Rating: 4.6/5.0

Total Reviews: 208

How Do G2 Users Rate Readymode?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Omnichannel: 8.4/10 (Category avg: 8.6/10)
  • API / Integrations: 8.8/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Readymode?

  • Seller: Readymode
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Vancouver, B.C.
  • Twitter: @goreadymode
    49 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Appointment Setter
  • Top Industries: Real Estate, Insurance
  • Company Size: 64% Small, 34% Medium

What Do G2 Reviewers Say About Readymode?

AI-generated summary from verified user reviews

Pros
  • Users commend Readymode for its efficiency in streamlining workflows and enhancing collaboration across teams.
  • Users value the time-saving capabilities of Readymode, streamlining processes and enhancing team collaboration efficiently.
  • Users appreciate the ease of use in Readymode, enabling efficient collaboration and streamlined content creation.
  • Users appreciate the granular control of multi-touch client engagement in Readymode, enhancing communication with clients.
  • Users highlight the helpful customer support of Readymode, enhancing their overall experience and efficiency.
Cons
  • Users find Readymode's steep learning curve challenging for new members, delaying overall team adaptability and flexibility.
  • Users find the difficult learning curve of Readymode slows adaptation and hinders efficient use of its extensive features.
  • Users report call issues like missed rescheduling prompts and overlapping screens, leading to frustrating experiences during calls.
  • Users experience slow loading times with Readymode, particularly when accessing large files, affecting productivity during urgent tasks.
  • Users experience slow performance with Readymode, facing delays in syncing and occasional crashes, hindering productivity.

What Are Recent G2 Reviews of Readymode?

What Are G2 Users Discussing About Readymode?

Voiso

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to deliver superior customer interactions at a faster pace. This platform caters to a diverse range of users, from high-growth startups to established global enterprises, all seeking to improve agent productivity, lower operational costs, and expand customer engagement across various channels and regions. The target audience for Voiso includes businesses of all sizes that require a robust solution for managing customer communications. Whether a company is focused on outbound sales campaigns or managing inbound customer support, Voiso provides the necessary tools to streamline operations. The platform is particularly beneficial for teams looking to enhance their performance through automation and data-driven insights, allowing them to focus on building relationships with customers rather than getting bogged down by administrative tasks. Voiso offers a comprehensive suite of features that set it apart in the contact center software category. The AI Predictive Dialer is a standout feature, enabling agents to make up to four times more calls per hour while significantly reducing call abandonment rates. This tool automates the outbound calling process by utilizing real-time data to connect agents with live prospects quickly, minimizing downtime and maximizing productivity. Additionally, the Flow Builder allows users to create customized call flows and interactive voice responses (IVRs) without any coding knowledge, further enhancing operational efficiency. Another key feature is the AI Speech Analytics, which provides instant insights into conversations. With the ability to transcribe calls with high accuracy and perform sentiment analysis, this tool empowers teams to understand customer interactions better and ensure compliance across multiple languages. Voiso’s omnichannel capabilities enable businesses to engage customers through various platforms, including voice, SMS, and social media, all managed from a single interface. This integration fosters improved customer engagement and response times, making it easier for teams to connect with their audience. Real-time dashboards and a mobile app further enhance the user experience by providing teams with immediate access to performance metrics and operational control from anywhere. With customizable dashboards, organizations can monitor key performance indicators and agent activity in real time, supporting informed decision-making. Voiso's commitment to flexibility is evident through its open APIs and enterprise-grade security, ensuring that businesses can scale their contact center operations globally without added complexity. This combination of features makes Voiso a comprehensive solution for modern contact center needs.

Average Rating: 4.8/5.0

Total Reviews: 92

How Do G2 Users Rate Voiso?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Voiso?

  • Seller: Voiso
  • HQ Location: Singapore, Singapore
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Data Analyst
  • Top Industries: Information Technology and Services, Information Services
  • Company Size: 96% Medium, 13% Small

What Do G2 Reviewers Say About Voiso?

AI-generated summary from verified user reviews

Pros
  • Users value the reliable call quality of Voiso, enhancing their international outreach and boosting campaign effectiveness.
  • Users find the Flow Builder easy to use, enabling non-technical team members to create custom interactions effortlessly.
  • Users commend the Local Caller ID feature, enhancing callback rates and making Voiso essential for international campaigns.
  • Users value the AI predictive dialer, enhancing efficiency and providing critical insights through speech analytics and call transcription.
  • Users appreciate the AI predictive dialer and speech analytics of Voiso, enhancing efficiency and call quality.
Cons
  • Users find the dashboard customization complex, requiring time and effort for less technical users to manage.
  • Users find the inadequate reporting tools cumbersome, especially when needing timely data and customization options.
  • Users find the dashboard complexity challenging, especially for less technical personnel managing the platform.
  • Users find the lack of intuitiveness in the mobile app challenging for agents who are often on the move.
  • Users noted a learning curve for older agents and non-technical staff, requiring time to adapt to the interface.

What Are Recent G2 Reviews of Voiso?

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

Average Rating: 4.8/5.0

Total Reviews: 853

How Do G2 Users Rate Kixie PowerCall & SMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 8.9/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Kixie PowerCall & SMS?

  • Seller: Kixie
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About Kixie PowerCall & SMS?

AI-generated summary from verified user reviews

Pros
  • Users find Kixie PowerCall & SMS to be incredibly easy to use, enhancing productivity with seamless CRM integration.
  • Users find the helpfulness of Kixie’s support team invaluable for quick resolutions and improved productivity.
  • Users appreciate the excellent customer support from Kixie, particularly highlighting quick and helpful responses from their team.
  • Users find Kixie PowerCall & SMS a time-saving tool, streamlining outbound sales with efficient dialing and integration.
  • Users praise the automation capabilities of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.
Cons
  • Users feel the call issues hinder their ability to manage communications effectively during power dialing sessions.
  • Users highlight number issues with Kixie, such as lack of call history and spam notifications affecting usability.
  • Users find contact management lacks intuitive navigation and suffers from syncing delays and limited visibility of call history.
  • Users find the missing ringless voicemail drop and limited reporting features to detract from Kixie PowerCall & SMS experience.
  • Users report connection issues with Kixie PowerCall & SMS, affecting integration and reliability during usage.

What Are Recent G2 Reviews of Kixie PowerCall & SMS?

What Are G2 Users Discussing About Kixie PowerCall & SMS?

Koncert

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives.

Average Rating: 4.6/5.0

Total Reviews: 410

How Do G2 Users Rate Koncert?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Omnichannel: 8.7/10 (Category avg: 8.6/10)
  • API / Integrations: 8.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Koncert?

  • Seller: Koncert
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Windham, NH
  • Twitter: @koncert
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 36% Small

What Do G2 Reviewers Say About Koncert?

AI-generated summary from verified user reviews

Pros
  • Users value the time-saving capabilities of Koncert, allowing efficient cold calling and quick data management.
  • Users value the efficiency of Koncert, allowing for quicker dialing and increased productivity in booking meetings.
  • Users love the efficient lead generation capabilities of Koncert, boosting their dialing speed and meeting bookings.
  • Users appreciate the ease of use of Koncert, highlighting its user-friendly design and effective results.
  • Users appreciate the automation features of Koncert, enabling efficient prospecting without manual dialing hassle.
Cons
  • Users report frequent call issues, including audio glitches and difficulties with dialing multiple lines effectively.
  • Users report frequent dialer issues, including glitches and difficulties with audio and tracking multiple calls.
  • Users experience slow loading issues with Koncert during high volume dialing, affecting call flow and synchronization.
  • Users experience occasional software bugs with Koncert, including crashes and issues with list uploads from Salesforce.
  • Users experience a delay in communication when calls are picked up, causing frustration during conversations.

What Are Recent G2 Reviews of Koncert?

What Are G2 Users Discussing About Koncert?

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.

Average Rating: 4.2/5.0

Total Reviews: 100

How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Omnichannel: 8.5/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Vonage Contact Center, appreciating its smooth integration and functional dialer.
  • Users value the excellent customer support of Vonage Contact Center, enhancing their overall experience with the platform.
  • Users value the easy setup of Vonage Contact Center, enabling quick implementation and seamless usability for teams.
  • Users value the easy integrations with CRM systems, facilitating quick implementation and user-friendly experiences.
  • Users value the seamless CRM integration and reliable cloud platform of Vonage Contact Center for improved service.
Cons
  • Users struggle with call issues like spam markings and slow connectivity, complicating their outreach efforts.
  • Users experience customization difficulty with Vonage Contact Center, finding it challenging to tailor features to their workflows.
  • Users note the expensive pricing of Vonage Contact Center, though they believe it's worth the investment compared to alternatives.
  • Users find the limited customization options in Vonage Contact Center restrict their ability to tailor the system effectively.
  • Users report communication issues with Vonage Contact Center, particularly with calls marked as spam and recent text messaging problems.

What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments, and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that caters to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 135

How Do G2 Users Rate Squaretalk?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 9.4/10 (Category avg: 8.6/10)
  • API / Integrations: 9.4/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Squaretalk?

  • Seller: Squaretalk
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Jerusalem
  • Twitter: @SquareTalk
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 53% Medium, 51% Small

What Do G2 Reviewers Say About Squaretalk?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Squaretalk, enhancing workflow and simplifying management tasks seamlessly.
  • Users value the automation capabilities of Squaretalk, enhancing efficiency in call support and marketing strategies.
  • Users value the efficiency of Squaretalk, benefiting from real-time monitoring and tools that enhance operational effectiveness.
  • Users find Squaretalk to be a highly reliable solution for automating call support and SMS marketing efficiently.
  • Users appreciate the ease of use and feature-rich platform of Squaretalk, enhancing productivity and integration effortlessly.
Cons
  • Users find the difficult setup of Squaretalk challenging, particularly with complex workflows and overwhelming features.
  • Users highlight the limited features of Squaretalk, wishing for improvements in integrations and advanced functionalities.
  • Users find that complex features of Squaretalk can be overwhelming and not very intuitive for new users.
  • Users find the complexity of advanced settings in Squaretalk challenging, particularly for new users and in high-traffic times.
  • Users face connection issues during peak hours, which can disrupt their experience despite reliable support.

What Are Recent G2 Reviews of Squaretalk?

What Are G2 Users Discussing About Squaretalk?

Ozonetel

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

Average Rating: 4.6/5.0

Total Reviews: 621

How Do G2 Users Rate Ozonetel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 8.7/10 (Category avg: 8.6/10)
  • API / Integrations: 9.1/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Ozonetel?

  • Seller: Ozonetel
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Jose, California
  • Twitter: @Ozonetel
    771 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    358 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate, Assistant Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 62% Medium, 28% Small

What Do G2 Reviewers Say About Ozonetel?

AI-generated summary from verified user reviews

Pros
  • Users find Ozonetel's ease of use remarkable, enabling quick setup and convenient management of calls and recordings.
  • Users value Ozonetel's versatile call handling features, enjoying convenience in managing both inbound and outbound communications.
  • Users value the effective call management in Ozonetel, enhancing their ability to handle customer inquiries with ease.
  • Users value the excellent call quality of Ozonetel, ensuring smooth communication and efficient call management.
  • Users praise the excellent customer support of Ozonetel, highlighting its seamless integration and user-friendly navigation.
Cons
  • Users find call issues such as delays and drops frustrating, impacting the overall customer experience.
  • Users experience connection issues that lead to delays and unreliable support, impacting their overall experience with Ozonetel.
  • Users experience call connectivity issues, including voice problems and delays, impacting the overall functionality of Ozonetel.
  • Users often experience connectivity issues with Ozonetel, including long wait times and frequent disconnections during calls.
  • Users experience technical issues like voice problems and call drops, affecting the overall functionality and experience.

What Are Recent G2 Reviews of Ozonetel?

What Are G2 Users Discussing About Ozonetel?

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

Average Rating: 4.4/5.0

Total Reviews: 1,390

How Do G2 Users Rate GoTo Connect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Omnichannel: 7.2/10 (Category avg: 8.6/10)
  • API / Integrations: 7.1/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind GoTo Connect?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 69% Small, 24% Medium

What Do G2 Reviewers Say About GoTo Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoTo Connect, enhancing communication and simplifying business operations seamlessly.
  • Users highlight the excellent customer support of GoTo Connect, appreciating quick resolutions and friendly assistance.
  • Users praise the reliability of GoTo Connect, noting seamless communication without downtime, especially during challenging times.
  • Users value the easy setup of GoTo Connect, enjoying a smooth implementation and intuitive experience for all.
  • Users appreciate the seamless integration of features in GoTo Connect, enhancing business communication effortlessly across devices.
Cons
  • Users experience call issues that hinder functionality, especially regarding call management and tracking on mobile devices.
  • Users find the variety of options overwhelming and face frustration with limited fax viewing capabilities within GoTo Connect.
  • Users find the limited features of GoTo Connect restrict their productivity and workflow efficiency significantly.
  • Users report inadequate customer service, facing significant delays and issues while trying to resolve their problems.
  • Users experience poor customer support, making the sign-up process frustrating and unhelpful during critical times.

What Are Recent G2 Reviews of GoTo Connect?

What Are G2 Users Discussing About GoTo Connect?

Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,369

How Do G2 Users Rate Apollo.io?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Omnichannel: 7.6/10 (Category avg: 8.6/10)
  • API / Integrations: 7.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Apollo.io, enjoying a simple interface that streamlines their workflow.
  • Users highlight Apollo.io for its streamlined lead generation, enhancing accessibility and efficiency in sales prospecting.
  • Users value the comprehensive database and seamless automation of Apollo.io for efficient prospecting and support.
  • Users appreciate the mass automation and personalization features of Apollo.io, significantly enhancing their outreach efficiency.
  • Users value the time-saving automation of Apollo.io, streamlining outreach and enhancing overall productivity.
Cons
  • Users find the limited CRM integration options frustrating, wishing for more features in the basic plan.
  • Users experience inaccurate data on Apollo.io, requiring manual verification and leading to unreliable contact information.
  • Users find the learning curve steep and the UI clunky, making effective navigation challenging.
  • Users find Apollo.io's limited features restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
  • Users experience data inaccuracy with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

CallTools

CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thereby increasing productivity and optimizing call volume. By utilizing advanced algorithms, the predictive dialer anticipates when agents will be available to take calls, ensuring that they are connected to prospects at the right time. This solution is particularly beneficial for call centers, sales teams, and any organization that relies on high-volume outbound communication. The target audience includes business owners and managers who seek to maximize their team's efficiency and improve overall operational performance. Specific use cases range from telemarketing campaigns to customer follow-ups, where timely and effective communication is crucial for success. Key features of the CallTools.com Predictive Dialer include its ability to handle multiple lines simultaneously, real-time analytics, and seamless integration with customer relationship management (CRM) systems. The predictive dialing technology minimizes downtime by reducing the time agents spend waiting between calls. Additionally, the software offers customizable settings that allow users to adjust dialing modes based on their specific needs, ensuring that the solution can adapt to various business environments. One of the standout benefits of this predictive dialer is its commitment to customer support. CallTools.com prides itself on providing in-house assistance, ensuring that users can receive prompt help when needed. This level of support not only helps in troubleshooting issues but also fosters a sense of partnership between the service provider and its clients. By prioritizing user experience and operational efficiency, CallTools.com enables businesses to make the most of their time and resources. Overall, the CallTools.com Predictive Dialer stands out in the telecommunications software category by combining sophisticated technology with dedicated customer service. Now with unlimited minutes, both inbound and outbound. It empowers businesses to streamline their outbound calling processes, ultimately leading to improved engagement with prospects and higher conversion rates. This solution is designed for those who recognize the value of their time and seek to enhance their communication strategies effectively.

Average Rating: 4.8/5.0

Total Reviews: 75

How Do G2 Users Rate CallTools?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Omnichannel: 9.3/10 (Category avg: 8.6/10)
  • API / Integrations: 9.2/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind CallTools?

  • Seller: Call Tools
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Irvine, CA
  • Twitter: @CallTools
    301 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Real Estate, Financial Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About CallTools?

AI-generated summary from verified user reviews

Pros
  • Users commend the top-notch customer support of CallTools for its promptness and helpfulness during onboarding.
  • Users praise the ease of use of CallTools, enabling quick setup and efficient dialing without extensive training.
  • Users appreciate the prompt and knowledgeable support of CallTools, enhancing their overall experience and productivity.
  • Users value the fast and intuitive features of CallTools, enhancing productivity and simplifying high-volume calling tasks.
  • Users praise CallTools for its intuitive design, enabling quick setup and efficient dialing for increased productivity.
Cons
  • Users note that while CallTools is effective, the service is expensive, making it a significant investment.
  • Users find the learning curve overwhelming, especially during early stages, despite helpful onboarding for non-tech savvy individuals.
  • Users note the high cost of CallTools, but believe it’s worth the investment for quality performance.
  • Users find the onboarding process complex, sometimes wasting time but beneficial for less tech-savvy individuals.
  • Users find the dialer limitations frustrating due to delays between calls, impacting their efficiency.

What Are Recent G2 Reviews of CallTools?

What Are G2 Users Discussing About CallTools?

Salesfinity

Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount.

Average Rating: 4.8/5.0

Total Reviews: 118

How Do G2 Users Rate Salesfinity?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 9.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Salesfinity?

  • Seller: Salesfinity
  • Year Founded: 2022
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: BDR, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Small, 32% Medium

What Do G2 Reviewers Say About Salesfinity?

AI-generated summary from verified user reviews

Pros
  • Users find Salesfinity to be very easy to use, appreciating its clean layout and strong customer support.
  • Users value the time-saving features of Salesfinity, significantly enhancing call volume while reducing dialing time.
  • Users enjoy the easy setup of Salesfinity, allowing quick integration and immediate booking of meetings.
  • Users find Salesfinity's efficient multi-call feature and organized interface highly beneficial for managing their calls effectively.
  • Users love the parallel dialer of Salesfinity for its speed and convenience in making multiple calls simultaneously.
Cons
  • Users experience call issues with delays and limitations in dialing features, affecting overall efficiency and satisfaction.
  • Users note missing features in Salesfinity, including account mapping and improved call switching in the dialer.
  • Users report audio issues with Salesfinity, affecting quality and causing repetitive sounds during extensive calling sessions.
  • Users report connection issues with Salesfinity, citing delays and voice quality problems during calls.
  • Users experience a short learning curve with Salesfinity's advanced features, but adaptability leads to a smooth workflow.

What Are Recent G2 Reviews of Salesfinity?

ConnectAndSell

ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a shorter amount of time. By integrating human expertise with advanced artificial intelligence, ConnectAndSell streamlines the outbound sales process, making it easier for teams to engage with potential clients and drive revenue growth. Targeted primarily at sales organizations looking to optimize their outbound strategies, ConnectAndSell caters to a diverse audience, including startups, established enterprises, and sales professionals aiming to refine their approach to lead generation. The platform is particularly beneficial for teams launching new outbound initiatives or those seeking to improve existing processes. By leveraging ConnectAndSell's technology, users can expect to see a significant increase in the number of quality conversations, which is essential for closing deals and expanding their customer base. One of the standout features of ConnectAndSell is its unique combination of live agents and automation. This dual approach allows sales representatives to bypass common obstacles, such as gatekeepers, and connect directly with key decision-makers. The platform's AI-driven insights further enhance this process by providing data that helps identify the right buyers to target, ultimately leading to more booked meetings. The emphasis on compliance and scalability ensures that organizations can grow their sales efforts without compromising on regulatory standards or operational efficiency. In addition to its robust technological capabilities, ConnectAndSell positions itself as a partner in the development of sales teams. With over a decade of experience and millions of successful sales conversations under its belt, the company focuses on enablement and coaching, ensuring that sales representatives not only dial faster but also sell smarter. This commitment to rep development sets ConnectAndSell apart from traditional software solutions, as it emphasizes the importance of continuous improvement and skill enhancement within sales teams. Overall, ConnectAndSell offers a comprehensive solution for organizations looking to accelerate their sales processes. By combining human interaction with powerful automation and AI insights, it empowers sales teams to achieve their goals more efficiently while fostering an environment of growth and development.

Average Rating: 4.3/5.0

Total Reviews: 229

How Do G2 Users Rate ConnectAndSell?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Omnichannel: 7.8/10 (Category avg: 8.6/10)
  • API / Integrations: 8.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind ConnectAndSell?

  • Seller: Banzai International, Inc.
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Seattle, US
  • Twitter: @getbanzai
    1,037 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    112 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Development Representative, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 39% Small

What Do G2 Reviewers Say About ConnectAndSell?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support provided by ConnectAndSell, noting responsiveness and helpfulness from the team.
  • Users value the time-saving features of ConnectAndSell, enhancing productivity by connecting directly with decision-makers.
  • Users value the ease of use of ConnectAndSell, along with excellent support that enhances their calling experience.
  • Users highlight the efficiency of ConnectAndSell, boosting meetings booked while reducing dialing time significantly.
  • Users value the high lead generation efficiency of ConnectAndSell, enabling more conversations and increased meeting bookings.
Cons
  • Users often face call issues like delays and dropped calls, complicating their cold calling experience.
  • Users experience occasional delays in connecting calls, which leads to some dropped calls during the dialing process.
  • Users experience slow loading times with ConnectAndSell, especially when handling large contact lists and multiple tabs.
  • Users experience system delays affecting call connections, leading to dropped calls and resource-intensive applications.
  • Users report connection issues with ConnectAndSell, including call drops, delays, and resource-intensive performance problems.

What Are Recent G2 Reviews of ConnectAndSell?

What Are G2 Users Discussing About ConnectAndSell?

FlashRev

FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our AI-powered solutions help businesses unlock 30% more conversions and achieve 25% higher customer retention while significantly reducing operational costs. Core Capabilities & Features - Unified GTM stack: FlashRev integrates multiple sales and outreach tools in one interface — from data enrichment, lead generation, outreach sequencing, to calling and engagement. - AI-driven prospecting & lead generation: It can generate high-quality lead lists using large B2B databases and data enrichment, help segment and prioritize leads, and perform real-time company research and analysis. - Omnichannel outreach: Supports outreach via multiple channels — email, phone (call), SMS / messaging / social — allowing companies to reach prospects in the way that works best. - Automated & high-volume calling: Through an “AI Parallel Dialer,” FlashRev can dial many contacts simultaneously (e.g. up to 10 at once), dramatically increasing outreach volume and improving connection rates. - Automated follow-up & messaging sequences: Once leads are identified, FlashRev can run outreach sequences — sending personalized emails or messages automatically, following up, and managing schedule/appointments. - CRM and CRM-stack integration: FlashRev integrates with existing CRM tools, enabling seamless workflow from lead generation to deal tracking.

Average Rating: 4.6/5.0

Total Reviews: 664

How Do G2 Users Rate FlashRev?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Omnichannel: 9.4/10 (Category avg: 8.6/10)
  • API / Integrations: 9.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind FlashRev?

  • Seller: FlashIntel
  • Year Founded: 2022
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sr. BDR
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Medium, 37% Small

What Do G2 Reviewers Say About FlashRev?

AI-generated summary from verified user reviews

Pros
  • Users find FlashIntel to be easy to use, enhancing team management and streamlining sales processes effectively.
  • Users praise FlashIntel for its AI-driven simplicity, enhancing team management and providing valuable market insights effortlessly.
  • Users rave about the efficient lead generation of FlashIntel, praising its powerful features and data insights.
  • Users value the automation features of FlashIntel, enhancing efficiency in lead generation and team management.
  • Users value the effective AI-driven sales intelligence of FlashIntel, enhancing team monitoring and insightful decision-making.
Cons
  • Users encounter outdated data issues that affect accuracy, though it's a common challenge with lead generation tools.
  • Users experience outdated information with FlashIntel, leading to lost time and unreliable sales intelligence.
  • Users experience inaccurate data occasionally, requiring extra effort to filter for the European market's specific needs.
  • Users report data inaccuracy issues with FlashIntel, noting outdated information can hinder effective communication efforts.
  • Users often face data accuracy issues with FlashIntel, as information can be outdated or inaccurate at times.

What Are Recent G2 Reviews of FlashRev?

MaxContact

Make every conversation count – for acquisition, retention & recovery. MaxContact is the AI-powered customer engagement software that helps you turn every customer conversation into a high-impact, revenue-driving moment. We empower your teams to connect smarter, perform better, and scale faster - without losing the human touch. Our cloud-based contact centre platform delivers three core benefits: Revenue-driving performance everywhere it matters. Give your team the power to turn conversations into outcomes with AI automation and insights, intelligent targeting, and predictive dialling that drive scalable revenue. MaxContact helps your agents perform at their best with smarter targeting, automation tools, and AI insights. Move beyond gut feel and make performance scalable with results you can repeat. Our customers achieve 200-300% increases in contact rates, campaign conversion rates that double, and team productivity improvements of +25%. We're so confident in these results that we guarantee measurable performance improvements with the MaxContact Performance Promise. CX that fuels growth. Create customer experiences that boost loyalty, increase conversion, and drive long-term value. Better experiences build better business outcomes, turning service into a revenue stream. Our omnichannel features - covering SMS, WhatsApp, email, web chat, and social - ensures every interaction becomes a value-creating moment. With AI agents handling routine tasks and speech analytics providing intelligence, your team focuses on high-impact customer conversations. Scale with confidence, not compromise. Handle more with less without losing the human touch. Automate intelligently, reduce cost-to-serve, and scale confidently even as volumes rise. Our AI works alongside your team - AI does the heavy lifting while your team focuses on what matters most. From automated dialling to intelligent targeting and AI call summaries, MaxContact future-proofs your operations. What can it do for you? • Drive revenue-driving performance with automated dialling and intelligent targeting • Elevate CX as a commercial lever with omnichannel engagement and AI-powered insights • Scale efficiently with inbound and outbound AI agents that handle the heavy lifting • Ensure OFCOM, GDPR & PCI compliance and security across all customer interactions • Transform operations with real-time dashboards, reporting, conversation intelligence and business insights. You're backed by industry experts & 5-star UK-based support. Ready to make every conversation count? Get in touch to find out more - info@maxcontact.com

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate MaxContact?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 7.4/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.8/10 (Category avg: 8.6/10)

Who Is the Company Behind MaxContact?

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 52% Medium, 40% Small

What Do G2 Reviewers Say About MaxContact?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the attentive and fast customer support from MaxContact, enhancing their campaign management experience.
  • Users commend the exceptional support of MaxContact, highlighting the team's friendliness and effective assistance.
  • Users find MaxContact incredibly easy to use, with quick setup and exceptional customer support enhancing their experience.
  • Users highlight the efficiency of MaxContact, allowing for streamlined workflows and faster customer response times.
  • Users praise the reliability of MaxContact, noting exceptional support and impressive results in performance improvements.
Cons
  • Users find the complex reporting features overwhelming, advocating for simpler and more customizable options.
  • Users note the missing features in MaxContact, like webchat and flexible reporting, limiting their overall experience.
  • Users struggle with customization difficulty, wishing for more flexibility in tailoring reports to their needs.
  • Users find the reporting overly complicated and difficult to navigate, affecting the ease of accessing relevant information.
  • Users find the difficult reporting to be overly complicated and wish for simpler navigation and bespoke options.

What Are Recent G2 Reviews of MaxContact?

Aircall

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.

Average Rating: 4.4/5.0

Total Reviews: 1,602

How Do G2 Users Rate Aircall?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.9/10)
  • Progressive Dialing: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Aircall?

  • Seller: Aircall
  • Company Website:
  • Year Founded: 2014
  • HQ Location: New York
  • Twitter: @aircall
    4,964 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    849 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 53% Small, 40% Medium

What Do G2 Reviewers Say About Aircall?

AI-generated summary from verified user reviews

Pros
  • Users find Aircall to be easy to use, allowing seamless communication and efficient workflow management without issues.
  • Users commend the easy integration of Aircall with CRM and helpdesk platforms, enhancing communication and workflow efficiency.
  • Users value the reliability of Aircall, praising its ease of use and excellent call quality for support communications.
  • Users find Aircall's intuitive setup and user-friendly interface essential for efficient communication and operations.
  • Users appreciate the automatic call recording and transcription features of Aircall, enhancing record-keeping and workflow efficiency.
Cons
  • Users often experience connection issues with Aircall, affecting call quality and requiring frequent app restarts.
  • Users report call issues with Aircall, including uneven distribution and connection problems that disrupt communication.
  • Users often face dialer issues with Aircall, affecting call distribution, connectivity, and user experience.
  • Users note the lack of text handling and extension features in Aircall, impacting their overall experience.
  • Users notice the slow loading of Aircall, particularly with syncing call logs and mobile app performance.

What Are Recent G2 Reviews of Aircall?

What Are G2 Users Discussing About Aircall?

Julie Jung
JJ
Researched and written by Julie Jung
Updated March 7, 2025