There are multiple things I really like. I can transfer my phone line to my cell phone, when I am not in the office. If someone says they called me, I can find their phone number through a filter within their system . Review collected by and hosted on G2.com.

I don't have any complaints at this time. I am so happy I have had Vonage. Review collected by and hosted on G2.com.

I still think the same. For me the platform is user-friendly and easy to adapt Review collected by and hosted on G2.com.

Same. They should improve the noise cancellation feature Review collected by and hosted on G2.com.

We at our work we use vonage as primary application for calling and text messages and it is very user friendly and easy to install. And the support is top notch Review collected by and hosted on G2.com.

We are into service industry and we do 1000+ calls as a team and we mostly do cold callings and people tend to mark the number as spam so thats the only issue but if we take other applications we have an option where they whitelist the number for each 10 days so the connectivity will be good Review collected by and hosted on G2.com.

AI functionality is an added bonus to help speed up operations. Review collected by and hosted on G2.com.

Solving the issue with silent calls/calls dropping. Review collected by and hosted on G2.com.

They are very thorough and provide an excellent customer service experience Review collected by and hosted on G2.com.

Their response time sometimes could feel longer than we wanted to, not really something bad, rather this is our main client contact tool, so we need that up and running as much as possibl,e so if an issue arose, we would want it resolved as soon as possible as well Review collected by and hosted on G2.com.

The best i would say the mobile app. It is very easy to set up and easy to use because on weekend we usually not have time to open our laptop so the mobile app gives you freedom to access Vonage anytime & anywhere. Review collected by and hosted on G2.com.

I had an issue with texting as sometimes our messages not delivered. Review collected by and hosted on G2.com.

I like the improved omnichannel support, AI-powered insights, better Salesforce integration, and the modernized interface. Review collected by and hosted on G2.com.

Some areas for improvement: occasional service instability, confusing admin UI, limited customization, less‑detailed reporting, and slower change rollout. Review collected by and hosted on G2.com.

The best about Vonage is its mobile app. It is very easy to set up and use it anytime from anywhere. Review collected by and hosted on G2.com.

I faced some technical difficulties while sending text to US candidates but rest all is good. Review collected by and hosted on G2.com.

Great straightforward system to use and the support from Virginie has been fantastic, from the beginning with training and supplying slides, and since the trial she has always been quick to help adjust the system to our needs. Also making sure we have weekly meetings to check in and making sure I had everything I need. The team have used it daily and have found it easy to use. The features are ideal for the type of calls we do. Review collected by and hosted on G2.com.

At first it looked complicated but as soon as you start getting yourself familiar with the system, you realise it's not at all. Review collected by and hosted on G2.com.

It’s a mature product w good support and lots of feature to solve my business sproblems Review collected by and hosted on G2.com.

It’s a bit heavy and the support is a bit spread out on other projects and clients but still mature and problems get solved Review collected by and hosted on G2.com.