Readymode Reviews & Product Details

I use Readymode for Sales and Marketing. It helps solve all telecommunications problems by providing faster communication channels and connections. I like the ease of usage and the technical support available when needed. Readymode's optimization of data penetration is also valuable. Its reporting tools allow me to see overall performance and make educated decisions. I appreciate the ability to make changes to data without missing a beat, which streamlines processes for better business conduct. The initial setup was awesome, and the cost and performance, along with the ease of usage, made switching from VICI dialer systems worthwhile. Review collected by and hosted on G2.com.

When there's a system outage, it's hard to get information from the technical support department. It usually has to go to the back of the house support to get an answer or resolution in a timely manner. Review collected by and hosted on G2.com.

I like Readymode's AI feature. The fact that its dialer is quick and finds leads fast is great. Its inbound leads are also just as good. I love how I don't have to manually dial clients; the intelligent AI handles it while I can just do my job. The setup is very simple – just sign in, get your info and script ready, and start dialing. Review collected by and hosted on G2.com.

The one thing that could be improved about Readymode is most definitely sometimes with certain calls, there's a little glitch, and sometimes the call doesn't work. Review collected by and hosted on G2.com.

I like Readymode's autodialer because it makes calls efficiently by handling multiple calls at the same time. I also appreciate the call tracking and lead management features, which help keep everything organized and make follow-ups easy. The initial setup was super fast and easy, which I loved. Review collected by and hosted on G2.com.

Sometimes calls can be delayed or dropped, and the interface can feel a bit outdated. It would also be helpful if the lead loading and system speeds were more consistent. Review collected by and hosted on G2.com.

I find Readymode fast and quick, and I appreciate that it barely misses or lags, which makes it straightforward to use. I also value the new fire insurance and the call log features. They are useful for saving information and taking notes during calls. Setting up Readymode was very easy and quick, and it's pretty straightforward as well. I also genuinely recommend it to everyone I know who uses a CRM system. Review collected by and hosted on G2.com.

not all i loved it Review collected by and hosted on G2.com.

What strikes one straight away is the to the point control of the call outcomes Readymode has. We are able to implement certain required fields per disposition, and make sure essential compliance notes do not get lost. The dynamic scripting of the system changes dynamically according to the various client segments on the fly ensuring that the appropriate disclosures are always conveyed without the agents having to perform manual checks. It renders our audit trails very strong and extremely detailed. Review collected by and hosted on G2.com.

It is a little more cumbersome in that our audit team manages granular user permissions within the system than is expected. It would be convenient that historical script versioning is more directly associated to individual call records as part of long term compliance checks. The creative workarounds were also taken to automate the communications of certain sensitive call dispositions to their external alerts. Review collected by and hosted on G2.com.

I quite like the smart list pace in Readymode. It helps our agents prioritize quality discussions by ensuring they do not have to take back to back calls which would leave no time to review a prospects file. One more of our major wins is the extremely flexible dispositioning options. We are able to go as granular as possible on why an outreach campaign worked or not, which provides us with incredibly precise information to we can maximize our niche campaign efforts. Review collected by and hosted on G2.com.

A reasonable amount of trial and error is required to get the advanced custom reports just right. There is some even steep learning curve when first learning the product, when you want to be really elaborate and designed with a multi-stage call flow. The navigation of some of the less used settings areas can be more intuitive at times. Review collected by and hosted on G2.com.

Readymode predictive dialing features is the main controller that determine what time is suitable to calling certain leads based on their contact details, adjusting dialing interval for agents based on their preference and performance, it is all to improve agents efficiency and to get the best ROI return. Customer support played a major role in implementing and configuring the dialer system with CRM, the system is live in less than a week, we predict to use it around 1 month after, but they do work fast. Review collected by and hosted on G2.com.

Some issue with callback scheduling that didn't reschedule calls automatically, usually the system will show prompt to proceed with reschedule, but many time the prompt not pop-up, agent had to mark it themselves, it wasn't a big problem, but can saves agents time if it working correctly. Review collected by and hosted on G2.com.

Readymode simplify outbound marketing call with its simple automation tools, loved the voice activity detection that only connect caller agent with the number if a real human voice is responding to the call and automatically end the call if it is connected to voice machine. Installing auto dialer module with the call system is easy, it help saves agent time by auto dialing number on the lead list and display lead information before connecting to the call. Review collected by and hosted on G2.com.

What I don't like with Readymode is with their advanced features that is difficult to learn and operate, agent need to finish all the training module before operating the system. Integration with Zapier is a bit shaky at first, but customer support helped to correctly connect between the two software, no issues after the fix. Review collected by and hosted on G2.com.

I like most that Readymode does this effectively while tracking KPIs and has good support. The KPIs are what tell us what we need to do to move certain levers in our business to achieve our revenue goals. And when we need help to get something fixed, Readymode is always able to get it done in a timely manner. Review collected by and hosted on G2.com.

I think it's kind of expensive. Compared to other things, so pricing's kinda high. But other than that, I don't think there's a lot to could be improved. Review collected by and hosted on G2.com.

The best tools that we use daily is the predictive calling features, not only to filtering high-quality leads, but it also run the auto-dialer system that automatically call number on the list, and find available sales agent to connect with it. It also so intelligent that route the call based on agent pace and giving them a few minutes to learn about the leads details before proceeding to call it. Navigation wise, the dashboard design is simple, easy for me to find tools I need quickly while on conversation with prospect. Review collected by and hosted on G2.com.

Only some minor issues that not really impacting my work efficiency like frozen screen or low volume bugs, which is usually is solved by the customer service in the same day. I don't have other thing to complain, mostly is business like usual. Review collected by and hosted on G2.com.