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Auto Dialer reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Auto Dialer Software for Small Businesses

    Products classified in the overall Auto Dialer category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Auto Dialer to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Auto Dialer category.

    In addition to qualifying for inclusion in the Auto Dialer Software category, to qualify for inclusion in the Small Business Auto Dialer Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 10 Auto Dialer Software for Small Businesses

    • Talkdesk
    • NICE inContact
    • Five9
    • PhoneBurner
    • Kixie PowerCall
    • JustCall
    • CallTools
    • Orum
    • CloudTalk
    • VCC Live

    Compare Small Business Auto Dialer Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (1,202)4.4 out of 5
    Optimized for quick response

    Talkdesk is an enterprise cloud contact center empowering companies to make customer experience a true competitive advantage. With enterprise-class performance and consumer-like experience, Talkdesk empowers you to adapt your contact center to the evolving needs of your customers and teams. The results? Increased productivity, higher customer satisfaction, more cost savings and great customer experience. It is the fastest growing cloud contact center solution with over 1800 customers in over 75

    (879)4.2 out of 5
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    NICE inContact is the cloud contact center software leader with the world’s #1 cloud customer experience platform. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is an extensive

    (238)3.9 out of 5
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    Entry Level Price:$100 per Seat

    Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to more than 2,000 customers worldwide and facilitating more than five billion call minutes annually. Since 2001, Five9 has led the cloud revolution in contact centers, delivering software to help organizations of every size transition from premise-based software to the cloud. For more information visit www.five9.com.

    (79)4.6 out of 5
    Entry Level Price:$149 per month

    PhoneBurner is a Power Dialer and Sales Acceleration platform for sales teams of all sizes. Our cloud-based software helps sales agents increase calls, callbacks and live conversations up to 400% - by streamlining time-consuming processes and automating post-call workflows. Dialing. Emailing. Contact Management. Lead Distribution. Reporting. It's all here. Powering millions of calls for thousands of clients every month. Available to try for free, without a credit card. - Power dial up to 80 con

    (172)4.6 out of 5
    Entry Level Price:$29 user/month

    Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center. With Kixie, sales teams have the power to achi

    (195)4.1 out of 5
    Entry Level Price:$25 per user per month

    JustCall is a cloud phone system for sales, support, and report teams. It allows you to create a call center for your sales teams and contact center for your support teams. Along with business phone system features, JustCall also comes with a number of workflow automation features around SMS and Phone Calls. JustCall currently integrates natively with 40+ Business Tools (CRM, Helpdesk, etc). JustCall automatically logs following activities in your business tools to save your reps from manually

    (21)4.9 out of 5

    Don't settle for anything less than sophistication. At this point in the game, amplified call volume from a predictive dialer should be a given. Your time deserves respect as well. CallTools.com's predictive dialing solution was made by business owners, for business owners. Our top-tier, in-house customer support actually answers your calls and walks you through troubleshooting. Shouldn't your company's time matter, too?

    (26)4.9 out of 5

    Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.

    (261)4.3 out of 5
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    CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.), CloudTalk helps companies deliver first-class customer experiences, resulting in the growth of their profitably. Cloudtalk

    (56)4.7 out of 5
    Entry Level Price:55€ Per Seat/Month

    VCC Live is an Enterprise Cloud Contact Center software provider that for more than 10 years has been consolidating its presence internationally as a reliable business solution for companies dealing with wide-range customer communications through a variety of channels, including Phone, SMS, Email, Webchat, and Social media. Know more about our solution: https://vcc.live/

    (83)4.4 out of 5
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    Entry Level Price:

    CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, Californi

    (163)4.7 out of 5
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    ConnectLeader provides multi-channel B2B sales engagement technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Our Intelligent Sales Acceleration and multi-channel Sales Engagement platform gives sales, lead generation, and marketing teams powerful tools to identify the right prospects, obtain accurate contact data, and enable accelerated communication using our sales connectivity optimization and lead nurturing solutions. Beware; on

    (111)4.6 out of 5
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    Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Sales teams love Aloware for its adaptability. It offers seamless integrations with major CRMs, making

    (25)4.5 out of 5
    Optimized for quick response
    Entry Level Price:89.00 per user

    ChaseData's cloud-based Call Center as a Service software provides superior performance, a user-friendly interface, and stellar technical support. Seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, IVR, and more, are combined in one powerful suite that easily integrates easily with third-party applications. Contact us today to request a free demo.

    (21)3.9 out of 5
    Entry Level Price:$99 0 LICENSE PER LICENSE

    Mojo Selling Solutions is the company behind the Mojo Dialer and Mojo Real Estate Data service. Mojo services are used by thousands of Real Estate and sales agents all over North America.

    (281)4.4 out of 5
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    Velocify® is the leading sales acceleration platform. The company helps more than 1,500 sales teams sell more by bringing speed and control to the entire sales process. Velocify helps sales teams prospect with more precision, accelerate lead engagement, and implement optimized workflows, ultimately helping sales teams find and convert more leads. Core features include: • Lead Capture and De-Dupe • Configurable Lead Scoring • Flexible Lead Distribution • Continuous Activity Prioritization • O

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    Check out the G2 Grid® for the top Auto Dialer Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    Leaders
    High Performers
    Contenders
    Niche
    Five9
    NICE inContact
    Velocify Lead Manager
    CallFire
    PhoneBurner
    Talkdesk
    Kixie PowerCall
    ConnectLeader
    JustCall
    Aloware
    VCC Live
    CallTools
    ChaseData CCaaS
    Mojo Dialer
    CloudTalk
    Orum
    Market Presence
    Satisfaction

    Learn More About Auto Dialer Software

    What is Auto Dialer Software?

    Auto dialer software automatically dials telephone numbers pulled from a list and connects either to a live agent or a prerecorded message. Auto dialers eliminate the tedious task of manually dialing individual phone numbers, enabling representatives to focus on the content and delivery of their message.

    Auto dialer software often requires a computer, a voice modem, and an active telephone line, though cloud-based solutions are also available. Some solutions require businesses to buy and host the necessary hardware themselves, while others bundle hardware hosting into their product for free or offer an additional subscription. The required hardware isn’t always specific, and the application can run on a computer or cell phone.

    Key Benefits of Auto Dialer Software

    • Improve the efficiency of outbound marketing
    • Provide a record of calls and connections made
    • Reduce the time spent trying to reach people by phone

    Who Uses Auto Dialer Software?

    Auto dialers are used in a wide variety of settings and industries, including sales, health care, education, and hospitality. Positions that involve a high volume of outbound calling will get the most benefit from auto dialer software. The traditional example is telemarketing, where calls per hour is often a key performance metric (KPI), but any job where time spent dialing phone numbers could be better spent preparing for the call itself will appreciate the utility of an auto dialer system. One of the time-saving aspects of auto dialer software is that it can dial multiple numbers simultaneously, automatically connecting agents to the ones that answer. Many auto dialers include logging, so keeping records of calls made and calls connected is likewise removed from manual entry. Where autologging is not provided, the function is covered by the agent’s desktop application.

    What are the Common Features of Auto Dialer Software?

    Features that may be present in auto dialer software include:

    Preview dialing — Presents information about the individual being called before the call begins.

    Progressive dialing — Similar to preview dialing, progressive dialing gives an agent a predetermined amount of time to view call information before automatically calling.

    Predictive dialer — Uses an algorithm to predict when an operator will be available to handle their next call, taking into account type of call, average handle time, customer history, and other factors.

    Call recording — Record calls to access or evaluate at a later time to ensure quality standards are met and pause recording of live calls if necessary.

    Location generator — Generate an area code local to where the user is calling to increase the likelihood of pickup.

    Voice detection — Decides response type by determining if a voice is a human response or an answering machine.

    Call scrubbing — Removes phone numbers from an uploaded list of numbers in the National Do Not Call Registry or other source.

    Voice broadcast — Presents a prerecorded audio message when the call is answered.

    Interactive voice response (IVR) — Uses touch-tone signaling or voice recognition to automate the retrieval and processing of caller information by phone.

    Potential Issues with Auto Dialer Software

    Blocking and hang-ups — Many people have consumer technology in place that can block calls from auto dialers. Furthermore, there is usually a telltale delay between a recipient picking up and the call connecting back to the agent, allowing the recipient to realize it is an auto dialer and hang up.

    Voicemail incompatibility — Automated messages from auto dialers often do not mix well with voice mailboxes. The message can be recorded incompletely, and any interactivity in the message does not function in recordings.

    Negative opinion — Most people, when asked, report a strong dislike for autodialed calls, regardless of whether it is a human being or a computer on the other end. Excessive or indiscriminate use of auto dialers may harm customer opinion.