Best Auto Dialer Software for Small Business

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Sep 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RingCentral Contact Center (+0.63%) - Among all products in this category, RingCentral Contact Center recorded the largest rating increase compared to last month

Last updated: September 26, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 48,100+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Nooks, Close, Orum, RingCentral Contact Center, CloudTalk, PhoneBurner, Genesys Cloud CX, and Readymode.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=nooks&focus%5B%5D=close&focus%5B%5D=orum&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=cloudtalk&focus%5B%5D=phoneburner&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=readymode&segment=small-business)

Nooks

Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. Nooks brings signals, account history, and next-best actions into one multi-channel system for AI sequencing so outbound stays relevant as you scale. Over 100 teams have switched from legacy sequencing tools to Nooks, more than doubling email-sourced pipeline, cutting research time by 90%, and consolidating multiple vendors into one platform. Over 1200 customers, including sophisticated sales orgs at HubSpot, Deel, ZoomInfo, and Rippling use Nooks to generate more pipeline with less context switching.

Average Rating: 4.8/5.0

Total Reviews: 1,704

How Do G2 Users Rate Nooks?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Omnichannel: 8.9/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Nooks?

  • Seller: Nooks
  • Company Website:
  • HQ Location: San Francisco, California
  • Twitter: @JoinNooks
    390 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    425 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SDR, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 26% Small

What Do G2 Reviewers Say About Nooks?

AI-generated summary from verified user reviews

Pros
  • Users find that Nooks offers a significant time-saving advantage, enhancing efficiency and streamlining workflows.
  • Users highlight the ease of use of Nooks, praising its beginner-friendly interface and effortless navigation.
  • Users value the efficiency of Nooks, enhancing call volume and productivity while fostering teamwork among remote sales teams.
  • Users value the efficient parallel dialing and seamless collaboration features of Nooks, significantly enhancing productivity and communication.
  • Users highlight the efficient lead generation capabilities of Nooks, enabling numerous successful calls in less time.
Cons
  • Users face call issues with Nooks, including glitches and difficulties managing the call preparation process.
  • Users report dialer issues in Nooks, such as incomplete info transfer and call connectivity problems.
  • Users note the missing features in Nooks, such as limited sorting options and inadequate filtering capabilities.
  • Users find the dialer limitations frustrating, as wrong numbers often go undetected, affecting connect rates.
  • Users experience connection issues with Nooks, often resulting in delays when reaching prospects during calls.

What Are Recent G2 Reviews of Nooks?

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity.

Average Rating: 4.7/5.0

Total Reviews: 2,083

G2 Deal: 20% off for new Close customers

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026.

Offer expires: 31 December 2026

View this exclusive G2 deal

How Do G2 Users Rate Close?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Omnichannel: 8.9/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Close?

  • Seller: Close
  • Company Website:
  • Year Founded: 2013
  • HQ Location: 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
  • Twitter: @Close
    6,592 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    214 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 77% Small, 20% Medium

What Do G2 Reviewers Say About Close?

AI-generated summary from verified user reviews

Pros
  • Users find Close to be extremely user-friendly, enabling quick access to essential features for efficient business management.
  • Users find Close to be incredibly helpful, especially with its intuitive design and fast customer support.
  • Users appreciate the enhanced communication management features of Close, streamlining client interactions effectively and efficiently.
  • Users love the simplicity and user-friendliness of Close, making customer management and prospect tracking effortless.
  • Users love the intuitive design of Close, finding it user-friendly and efficient for their needs.
Cons
  • Users note the missing features in Close, like mobile app limitations and no WhatsApp integration, affecting usability.
  • Users experience call issues, including unexpected charges and recording failures, which can hinder effective usage.
  • Users find the limited features of Close restrictive, particularly for B2C needs and advanced functionalities.
  • Users find the limited customization of Close frustrating, particularly for tailored reports and advanced dashboards.
  • Users find the learning curve steep, with challenges in merging leads and managing custom reports effectively.

What Are Recent G2 Reviews of Close?

What Are G2 Users Discussing About Close?

Orum

Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture.

Average Rating: 4.6/5.0

Total Reviews: 1,090

How Do G2 Users Rate Orum?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Omnichannel: 8.5/10 (Category avg: 8.6/10)
  • API / Integrations: 8.8/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Orum?

  • Seller: Orum
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Austin, Texas
  • Twitter: @OrumHQ
    213 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    178 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 23% Small

What Do G2 Reviewers Say About Orum?

AI-generated summary from verified user reviews

Pros
  • Users praise Orum for its ease of use, featuring a friendly interface and efficient dialing automation.
  • Users benefit from Orum's efficiency, which greatly enhances productivity and speeds up the calling process.
  • Users appreciate Orum for its time-saving features, enhancing productivity and efficiency in their cold calling efforts.
  • Users praise Orum for its enhanced productivity, easier setup, and valuable analytics, boosting efficiency across teams.
  • Users love the speed and efficiency of Orum's Parallel Dialer, enhancing their productivity in sales calls.
Cons
  • Users experience call issues with Orum due to poor connectivity and incorrect prospect matching, leading to frustrations.
  • Users note the missing features in Orum, such as lack of call transfers and direct prospect searching.
  • Users experience connection issues with Orum, resulting in frustrating slowdowns and dropped calls during interactions.
  • Users struggle with integration issues, particularly with syncing data from Salesforce and other platforms seamlessly.
  • Users find the dialer limitations frustrating, as it lacks quick access to notes and restricts one-off calls.

What Are Recent G2 Reviews of Orum?

What Are G2 Users Discussing About Orum?

RingCentral Contact Center

RINGCENTRAL CONTACT CENTER PRODUCT DESCRIPTION RingCentral Contact Center is an enterprise-grade cloud contact center solution designed to deploy and scale customer operations globally. Built for large-scale organizations that demand flexibility and high performance, the platform unifies enterprise communications and contact center capabilities to deliver effortless customer experiences across the entire customer journey. GLOBAL OMNICHANNEL ENGAGEMENT AND ADVANCED ROUTING RingCentral Contact Center enables businesses to connect with customers on voice and over 30 digital channels globally. The solution utilizes sophisticated attribute-based routing to ensure customers are automatically paired with the right agent based on their specific needs and skills. By offering comprehensive omnichannel integration and seamless journey tracking, enterprises can maintain continuous, context-rich support across every international touchpoint. CONVERSATIONAL AI AND SELF-SERVICE AUTOMATION The platform features built-in AI Agents to streamline customer journeys and reduce operational costs. Through advanced AI self-service and AI-powered virtual agents, organizations can deliver personalized, data-driven conversations 24/7. These intelligent tools handle routine inquiries autonomously while generating deep interaction insights, providing instant assistance, and ensuring a smooth transition to live agents when necessary. NATIVE WORKFORCE ENGAGEMENT MANAGEMENT Optimize team performance and control costs with a native, AI-driven workforce optimization solution. RingCentral Contact Center encompasses full workforce engagement management (WEM) tools, including native scheduling and predictive forecasting to align team hours precisely with call traffic, vacations, and training. It also provides robust quality management features such as call recording, interaction analytics, and fair agent scoring, paired with interactive gamification and performance dashboards to boost agent satisfaction and productivity. COMPREHENSIVE ANALYTICS AND CUSTOM INTEGRATIONS Make business-critical decisions using granular historical reports and live analytics. The platform features an intuitive drag-and-drop interface to build customizable real-time dashboards, allowing managers to monitor key performance indicators like handle time, first contact resolution, and queue time instantly. Designed for bespoke deployments, the solution integrates deeply with over 120 marketplace tools and offers more than 400 available APIs to tailor workflows to any enterprise technology stack. WHY CHOOSE RINGCENTRAL CONTACT CENTER Global enterprises choose RingCentral Contact Center to deliver better customer service at scale and lift customer and employee satisfaction.. By combining powerful omnichannel routing, native workforce engagement management, and open API flexibility, RingCentral provides a secure, reliable cloud foundation that transforms traditional customer support into a strategic revenue driver.

Average Rating: 4.1/5.0

Total Reviews: 236

How Do G2 Users Rate RingCentral Contact Center?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.9/10)
  • Omnichannel: 7.8/10 (Category avg: 8.6/10)
  • API / Integrations: 7.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind RingCentral Contact Center?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Consumer Services
  • Company Size: 48% Small, 35% Medium

What Do G2 Reviewers Say About RingCentral Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of RingCentral Contact Center, enhancing the experience for remote and growing teams.
  • Users find the responsive customer service of RingCentral Contact Center invaluable for resolving issues swiftly and effectively.
  • Users appreciate the intuitive interface of RingCentral Contact Center, enhancing usability for teams and remote operations.
  • Users appreciate the excellent customer support from knowledgeable account specialists, enhancing the overall experience with RingCentral Contact Center.
  • Users commend the efficiency of RingCentral Contact Center, enhancing communication and simplifying team management seamlessly.
Cons
  • Users experience inconsistent call quality and report technical issues that complicate communication and response times.
  • Users face inconsistent call quality with RingCentral Contact Center, impacting communication effectiveness during important meetings.
  • Users report call quality issues with RingCentral Contact Center, leading to lag and inconsistent audio during calls.
  • Users experience connection issues, leading to inconsistent call quality and not being able to cancel services effectively.
  • Users report poor customer support, including difficulties with setup, limited reporting, and issues with message retention.

What Are Recent G2 Reviews of RingCentral Contact Center?

What Are G2 Users Discussing About RingCentral Contact Center?

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0

Average Rating: 4.4/5.0

Total Reviews: 1,892

How Do G2 Users Rate CloudTalk?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Omnichannel: 8.2/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind CloudTalk?

  • Seller: CloudTalk
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    231 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Small, 31% Medium

What Do G2 Reviewers Say About CloudTalk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CloudTalk, making daily communication efficient and hassle-free.
  • Users appreciate the reliability of CloudTalk, highlighting its clear call quality and seamless performance across devices.
  • Users find CloudTalk's intuitive interface enhances communication efficiency and simplifies contact management effortlessly.
  • Users find CloudTalk's intuitive interface and real-time data tracking extremely beneficial for managing KPIs effectively.
  • Users love the intuitive calling features of CloudTalk, making communication quick, easy, and efficient.
Cons
  • Users experience call issues with CloudTalk, including accessibility challenges and connection problems affecting their efficiency.
  • Users experience connection issues with CloudTalk, including occasional disruptions and limitations in separate countries.
  • Users express dissatisfaction with missing features, like essential call center functions and SMS number search options.
  • Users find that call management issues disrupt seamless communication and hinder efficient client interaction.
  • Users face poor connectivity issues with CloudTalk, making international calls and call management challenging and frustrating.

What Are Recent G2 Reviews of CloudTalk?

What Are G2 Users Discussing About CloudTalk?

PhoneBurner

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.

Average Rating: 4.7/5.0

Total Reviews: 289

How Do G2 Users Rate PhoneBurner?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Omnichannel: 8.8/10 (Category avg: 8.6/10)
  • API / Integrations: 8.5/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind PhoneBurner?

  • Seller: PhoneBurner, Inc.
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Ladera Ranch, CA
  • Twitter: @PhoneBurner
    12,534 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, President
  • Top Industries: Financial Services, Insurance
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About PhoneBurner?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the time-saving features of PhoneBurner, enabling efficient call management and follow-up organization.
  • Users highlight the ease of use of PhoneBurner, reporting a seamless and organized calling experience.
  • Users value the efficiency of PhoneBurner, saving hours daily with its streamlined calling and follow-up processes.
  • Users value the flawless call quality of PhoneBurner, enhancing their sales call experience significantly.
  • Users rave about the fantastic customer support of PhoneBurner, consistently quick and attentive to their needs.
Cons
  • Users experience call issues such as inconsistent audio quality and limited calling options, impacting usability and efficiency.
  • Users find the cost of PhoneBurner challenging, especially for those without an existing lead system.
  • Users find the dialing limitations restrictive, preferring smaller increments and more flexibility in dialing lists.
  • Users face a steep learning curve with PhoneBurner, finding the setup and advanced features somewhat complicated.
  • Users find the missing features in PhoneBurner limiting, particularly needing more flexible dialing list options.

What Are Recent G2 Reviews of PhoneBurner?

What Are G2 Users Discussing About PhoneBurner?

Genesys Cloud CX

Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems and workflows in real time, it helps businesses deliver more consistent, personalized experiences that improve loyalty, efficiency and overall business outcomes. The solution brings together AI; voice and digital engagement; intelligent routing and automation; workforce engagement management; and end-to-end journey orchestration in a single, unified cloud solution. Its open, flexible architecture allows organizations to integrate easily with existing systems, reducing complexity while creating a more connected experience across channels and enabling innovation without disruption. Organizations use Genesys Cloud CX to accelerate time to value through rapid deployment and easy-to-deploy capabilities, while reducing cost to serve with AI-driven automation. Real-time personalization and context-aware interactions help improve customer satisfaction, while native AI capabilities enhance agent productivity, streamline workflows and support faster, more informed decision-making. A unified data layer provides real-time insights and ensures seamless experiences across channels, eliminating silos and improving visibility across operations. Built-in AI governance supports secure, compliant and explainable adoption, which is especially important for regulated industries. Designed for enterprise scale, the platform delivers high availability, stability and security, with the scalability and flexibility to support global operations and evolving business needs while maintaining resilience. Genesys Cloud CX is widely used by organizations of all sizes to orchestrate personalized customer experiences at scale, improve efficiency, simplify the technology stack and drive measurable ROI.

Average Rating: 4.4/5.0

Total Reviews: 1,481

How Do G2 Users Rate Genesys Cloud CX?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Omnichannel: 8.8/10 (Category avg: 8.6/10)
  • API / Integrations: 8.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Genesys Cloud CX?

  • Seller: Genesys
  • Company Website:
  • Year Founded: 1990
  • HQ Location: Menlo Park, CA
  • Twitter: @Genesys
    32,180 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,740 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Case Advocate, Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 45% Medium, 40% Large

What Do G2 Reviewers Say About Genesys Cloud CX?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Genesys Cloud CX, enabling seamless access and improved operational agility.
  • Users value the continuous innovation and responsive improvements of Genesys Cloud CX, enhancing operational efficiency and customer satisfaction.
  • Users value the reliability of Genesys Cloud CX, as it enhances business continuity and customer engagement effectively.
  • Users value the efficiency of Genesys Cloud CX, enhancing agility and simplifying operations to meet modern demands.
  • Users appreciate the intuitive interface of Genesys Cloud CX, enhancing management of customer interactions and workforce performance.
Cons
  • Users note the limited features of Genesys Cloud CX, leading to extra costs and complications for advanced needs.
  • Users find some missing features in Genesys Cloud CX, hindering their ability to fully utilize the system's capabilities.
  • Users find Genesys Cloud CX to have a bit of a complex interface, which can overwhelm new users and hinder navigation.
  • Users are frustrated with inadequate reporting in Genesys Cloud CX, citing limitations and clunky functionality compared to alternatives.
  • Users find the learning curve steep with Genesys Cloud CX, making navigation and feature access challenging initially.

What Are Recent G2 Reviews of Genesys Cloud CX?

What Are G2 Users Discussing About Genesys Cloud CX?

Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Average Rating: 4.6/5.0

Total Reviews: 230

How Do G2 Users Rate Readymode?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 8.4/10 (Category avg: 8.6/10)
  • API / Integrations: 8.7/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Readymode?

  • Seller: Readymode
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Vancouver, CA
  • Twitter: @goreadymode
    49 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Appointment Setter
  • Top Industries: Real Estate, Insurance
  • Company Size: 63% Small, 34% Medium

What Do G2 Reviewers Say About Readymode?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficiency of Readymode, enhancing workflow and streamlining content creation for better collaboration.
  • Users find Readymode a time-saver, streamlining the content creation process and enhancing team collaboration effortlessly.
  • Users appreciate the ease of use in Readymode, noting its intuitive features that streamline workflows and enhance collaboration.
  • Users value the granular control of multi-touch engagement, enhancing communication and streamlining client interactions effectively.
  • Users appreciate the predictive calling tools of Readymode, which enhance efficiency and improve agent performance significantly.
Cons
  • Users find Readymode's steep learning curve challenging for new team members, hindering quick adaptation and efficiency.
  • Users find the difficult learning curve of Readymode challenging, hindering new team member adaptation and workflow efficiency.
  • Users face call issues with scheduling, overlapping screens, and internet dependency, affecting overall efficiency and experience.
  • Users experience slow loading times with Readymode, causing frustration and interruptions in their workflow when accessing files.
  • Users experience slow performance with Readymode, facing delays in syncing and occasional crashes during prolonged use.

What Are Recent G2 Reviews of Readymode?

What Are G2 Users Discussing About Readymode?

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

Average Rating: 4.8/5.0

Total Reviews: 853

How Do G2 Users Rate Kixie PowerCall & SMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Omnichannel: 8.9/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Kixie PowerCall & SMS?

  • Seller: Kixie
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About Kixie PowerCall & SMS?

AI-generated summary from verified user reviews

Pros
  • Users find Kixie PowerCall & SMS to be remarkably easy to use, enhancing productivity with seamless CRM integration and fast dialing.
  • Users highlight the helpful support from Kixie's team, ensuring prompt assistance and enhancing the overall experience.
  • Users praise Kixie for its excellent customer support, noting prompt responses and helpful assistance from the team.
  • Users highlight the time-saving features of Kixie, enabling rapid dialing and efficient follow-ups without hassle.
  • Users highlight the automation capabilities of Kixie PowerCall & SMS, boosting efficiency and streamlining communication effortlessly.
Cons
  • Users find the call issues frustrating due to limited functionality and lack of detailed call oversight.
  • Users experience number issues with Kixie, such as missing call histories and occasional call registration problems.
  • Users report issues with contact management inefficiencies, such as syncing delays and limited call history visibility.
  • Users note a lack of missed features like ringless voicemail and customizable reporting, impacting user experience.
  • Users experience connection issues that disrupt functionality, though most are resolved promptly after a reset.

What Are Recent G2 Reviews of Kixie PowerCall & SMS?

What Are G2 Users Discussing About Kixie PowerCall & SMS?

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

Average Rating: 4.3/5.0

Total Reviews: 2,364

How Do G2 Users Rate JustCall?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Omnichannel: 8.1/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind JustCall?

  • Seller: Saas Labs
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • Twitter: @saas_labs
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Small, 31% Medium

What Do G2 Reviewers Say About JustCall?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
  • Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
  • Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
  • Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
  • Users highly value the comprehensive calling features of JustCall, enhancing customer communications and boosting sales efficiency.
Cons
  • Users experience call issues with JustCall, including missed calls and delays that disrupt communication effectiveness.
  • Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
  • Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
  • Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.
  • Users often face slow loading issues with JustCall, experiencing significant lag during calls and app performance.

What Are Recent G2 Reviews of JustCall?

GTM Workspace - Powered by ZoomInfo

Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals.

Average Rating: 4.5/5.0

Total Reviews: 8,919

How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Omnichannel: 8.1/10 (Category avg: 8.6/10)
  • API / Integrations: 8.4/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind GTM Workspace - Powered by ZoomInfo?

  • Seller: ZoomInfo
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Vancouver, WA
  • Twitter: @ZoomInfo
    23,515 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,779 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 26% Large

What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo?

AI-generated summary from verified user reviews

Pros
  • Users value the comprehensive contact information that GTM Workspace provides, aiding effective outreach to potential buyers.
  • Users find the ease of use in GTM Workspace invaluable for streamlining their sales processes and insights.
  • Users value the data accuracy of GTM Workspace, enhancing their competitive edge in prospecting and research.
  • Users find the bulk data download feature invaluable for targeted lead generation, simplifying outreach in the finance sector.
  • Users value the targeted lead generation capabilities of GTM Workspace, significantly boosting their sales and prospecting efficiency.
Cons
  • Users often face challenges with inaccurate data, including unassigned contact numbers and outdated job information.
  • Users often face outdated data in GTM Workspace, leading to inaccuracies in contact details and location information.
  • Users often struggle with outdated contacts, leading them to seek alternative information sources for accuracy.
  • Users experience data inaccuracy, with incorrect contact locations and unassigned numbers complicating their outreach efforts.
  • Users often face outdated information, including incorrect emails and job titles, affecting their reliability and effectiveness.

What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo?

What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo?

Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,441

How Do G2 Users Rate Apollo.io?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Omnichannel: 7.6/10 (Category avg: 8.6/10)
  • API / Integrations: 7.6/10 (Category avg: 8.6/10)
  • Progressive Dialing: 7.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Apollo.io, enhancing their lead generation and CRM integration seamlessly.
  • Users value the user-friendly interface and automation features of Apollo.io, enhancing their lead generation efficiency.
  • Users value the robust search and filtering capabilities of Apollo.io, enhancing their outreach and campaign management efficiency.
  • Users appreciate the streamlined prospecting and outreach capabilities of Apollo.io, enhancing efficiency and targeting in lead generation.
  • Users appreciate the time-saving features of Apollo.io, streamlining their outreach and enhancing sales efficiency.
Cons
  • Users find missing features frustrating, particularly in layout customization, email templates, and integration options.
  • Users indicate that inaccurate data in Apollo.io can lead to frustrations with lead information and missing emails.
  • Users find the steep learning curve of Apollo.io challenging, hindering effective navigation and utilization of its features.
  • Users note limited features and variable accuracy, necessitating manual checks and selective outreach, which can overwhelm new users.
  • Users experience data inaccuracy with Apollo.io, leading to unreliable contact information that requires verification.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

Salesfinity

Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount.

Average Rating: 4.8/5.0

Total Reviews: 123

How Do G2 Users Rate Salesfinity?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Omnichannel: 9.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesfinity?

  • Seller: Salesfinity
  • Year Founded: 2022
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: BDR, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Small, 32% Medium

What Do G2 Reviewers Say About Salesfinity?

AI-generated summary from verified user reviews

Pros
  • Users find Salesfinity to be easy to use, with a clean layout and efficient features for their needs.
  • Users highlight the time-saving benefits of Salesfinity, resulting in more calls and bookings in less time.
  • Users love the easy setup of Salesfinity, enabling quick integration and immediate dialing for cold calling success.
  • Users love the efficiency of Salesfinity, achieving more calls while saving time and seamlessly integrating with their tech stack.
  • Users find Salesfinity to be extremely helpful, enjoying its easy setup, multi-call capability, and excellent task management.
Cons
  • Users experience call issues with delays and limitations in the parallel dialing feature affecting overall efficiency.
  • Users feel there are missing features in Salesfinity, particularly with account mapping and call switching functionalities.
  • Users report audio issues with Salesfinity, including inconsistent quality and unpleasant dialing sounds during calls.
  • Users report connection issues that impact call quality and hinder their overall experience with Salesfinity.
  • Users note a short learning curve for advanced features, but find the overall workflow smooth once familiar.

What Are Recent G2 Reviews of Salesfinity?

Convoso

Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs. Convoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents. Intelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence. What Sets Convoso Apart Ignite Intelligent Number Management: Automated procurement, dynamic health scoring, and AI-driven Dialing Optimization that prioritizes your highest-performing numbers—helping you make the most out of every lead. Predictive Dialer & Campaign Management: Four dialer modes and adaptive pacing ensure lightning-fast speed-to-lead and greater agent productivity. Compliance Automation: Mini-TCPA, RND scrubbing, STIR/SHAKEN, and StateTracker™ built-in to simplify compliance and reduce risk. Gold-Standard Voicemail Detection: 97% accuracy eliminates wasted dials on voicemails and increases productive connects. Actionable Reporting: Transparent, easy-to-use dashboards that surface the metrics that truly impact ROI. Dedicated Customer Success: White-glove onboarding and ongoing support designed to help your team scale smarter.

Average Rating: 4.5/5.0

Total Reviews: 249

How Do G2 Users Rate Convoso?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Omnichannel: 9.0/10 (Category avg: 8.6/10)
  • API / Integrations: 9.1/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Convoso?

  • Seller: Convoso
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Los Angeles, CA
  • Twitter: @convoso
    3,156 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    227 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Insurance Agent, Agent
  • Top Industries: Insurance, Marketing and Advertising
  • Company Size: 58% Medium, 40% Small

What Do G2 Reviewers Say About Convoso?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Convoso, finding navigation and call tracking both simple and effective.
  • Users praise the exceptional efficiency of Convoso, highlighting its intuitive interface and seamless implementation for sales teams.
  • Users praise the helpful customer support of Convoso, noting their timely assistance and easy navigation.
  • Users value the effortless outbound calling experience Convoso provides, aided by smart dialing and responsive support.
  • Users love the user-friendly interface of Convoso, making navigation and customization a breeze.
Cons
  • Users experience call issues including sudden logouts and automatic status changes that hinder documentation during calls.
  • Many users find the learning curve steep for Convoso, especially during initial setup and custom configurations.
  • Users find Convoso quite expensive, making it challenging for small or solo entrepreneurs to afford.
  • Users find the setup process complex, especially for beginners, causing delays in getting started with Convoso.
  • Users find dialer issues due to delays in double dialing, but appreciate the overall efficiency compensating for this.

What Are Recent G2 Reviews of Convoso?

What Are G2 Users Discussing About Convoso?

Koncert

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives.

Average Rating: 4.6/5.0

Total Reviews: 411

How Do G2 Users Rate Koncert?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Omnichannel: 8.7/10 (Category avg: 8.6/10)
  • API / Integrations: 8.9/10 (Category avg: 8.6/10)
  • Progressive Dialing: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Koncert?

  • Seller: Koncert
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Windham, NH
  • Twitter: @koncert
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    51 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 36% Small

What Do G2 Reviewers Say About Koncert?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the time-saving features of Koncert, enabling efficient multitasking and productive cold calling.
  • Users value the efficiency of Koncert, streamlining multitasking and saving time during cold call operations.
  • Users value the efficient lead generation capabilities of Koncert, enabling high call volumes and better connectivity.
  • Users find Koncert to be intuitive and easy to use, streamlining tasks and enhancing overall efficiency.
  • Users appreciate the automation features of Koncert, allowing seamless multitasking and efficient cold calling without administrative burdens.
Cons
  • Users experience call issues with glitches, delays, and occasional disconnections during their usage of Koncert.
  • Users desire a simpler dialer interface in Koncert for easier individual call management and flexibility.
  • Users report experiencing slow loading times when connecting calls, which can delay conversations with prospects.
  • Users report software bugs in Koncert, affecting functionality and causing issues like audio connectivity and message retrieval.
  • Users express frustration over the delayed response time when calls are connected, impacting conversation flow.

What Are Recent G2 Reviews of Koncert?

What Are G2 Users Discussing About Koncert?

Julie Jung
JJ
Researched and written by Julie Jung
Updated