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Best Enterprise Auto Dialer Software

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Auto Dialer category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Auto Dialer to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Auto Dialer category.

In addition to qualifying for inclusion in the Auto Dialer Software category, to qualify for inclusion in the Enterprise Business Auto Dialer Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Enterprise Auto Dialer Software Available

  • Sort By:
    G2 Score
Nooks
(926)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nooks is an AI Sales Assistant platform designed to enhance sales teams' efficiency by streamlining workflows and fostering high-quality interactions with prospects. By automating repetitive tasks and

    Users
    • SDR
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nooks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    299
    Efficiency
    273
    Ease of Use
    246
    Features
    191
    Lead Generation
    182
    Cons
    Call Issues
    149
    Dialer Issues
    61
    Missing Features
    49
    Connection Issues
    48
    Dialer Limitations
    45
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nooks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.6
    9.0
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nooks
    Company Website
    HQ Location
    San Francisco, California
    Twitter
    @JoinNooks
    387 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    506 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nooks is an AI Sales Assistant platform designed to enhance sales teams' efficiency by streamlining workflows and fostering high-quality interactions with prospects. By automating repetitive tasks and

Users
  • SDR
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 26% Small-Business
Nooks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
299
Efficiency
273
Ease of Use
246
Features
191
Lead Generation
182
Cons
Call Issues
149
Dialer Issues
61
Missing Features
49
Connection Issues
48
Dialer Limitations
45
View All Pros and Cons
Nooks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.9
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.6
9.0
Progressive Dialing
Average: 8.6
Seller Details
Seller
Nooks
Company Website
HQ Location
San Francisco, California
Twitter
@JoinNooks
387 Twitter followers
LinkedIn® Page
www.linkedin.com
506 employees on LinkedIn®
Orum
(722)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Auto Dialer software
View top Consulting Services for Orum
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, fr

    Users
    • SDR
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Orum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    205
    Efficiency
    170
    Time-saving
    152
    Features
    137
    Parallel Dialer
    102
    Cons
    Call Issues
    72
    Missing Features
    41
    Connection Issues
    36
    Integration Issues
    30
    Dialer Limitations
    24
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Orum features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Omnichannel
    Average: 8.6
    8.8
    API / Integrations
    Average: 8.6
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Orum
    Company Website
    Year Founded
    2018
    HQ Location
    Austin, Texas
    Twitter
    @OrumHQ
    212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, fr

Users
  • SDR
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 24% Small-Business
Orum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
205
Efficiency
170
Time-saving
152
Features
137
Parallel Dialer
102
Cons
Call Issues
72
Missing Features
41
Connection Issues
36
Integration Issues
30
Dialer Limitations
24
View All Pros and Cons
Orum features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.5
Omnichannel
Average: 8.6
8.8
API / Integrations
Average: 8.6
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
212 Twitter followers
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®

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Five9 Intelligent Cloud Contact Center Platform
(572)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a tool for handling inbound and outbound calls, integrating with Salesforce, and monitoring teams in real time.
    • Users like the platform's seamless functionality, easy navigation, real-time dashboards, and the ability to make and receive numerous inbound sales calls, which has proven to be an integral tool for sales desks.
    • Reviewers experienced issues with the platform freezing, difficulty in setting up reports, and challenges in integrating with third-party CRM systems, often requiring technical assistance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Customer Support
    82
    Helpful
    77
    Features
    69
    Easy Integrations
    48
    Cons
    Call Issues
    40
    Complexity
    31
    Technical Issues
    31
    Missing Features
    30
    Poor Customer Support
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Omnichannel
    Average: 8.6
    8.6
    API / Integrations
    Average: 8.6
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a tool for handling inbound and outbound calls, integrating with Salesforce, and monitoring teams in real time.
  • Users like the platform's seamless functionality, easy navigation, real-time dashboards, and the ability to make and receive numerous inbound sales calls, which has proven to be an integral tool for sales desks.
  • Reviewers experienced issues with the platform freezing, difficulty in setting up reports, and challenges in integrating with third-party CRM systems, often requiring technical assistance.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Customer Support
82
Helpful
77
Features
69
Easy Integrations
48
Cons
Call Issues
40
Complexity
31
Technical Issues
31
Missing Features
30
Poor Customer Support
29
View All Pros and Cons
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Omnichannel
Average: 8.6
8.6
API / Integrations
Average: 8.6
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,889 Twitter followers
LinkedIn® Page
www.linkedin.com
2,962 employees on LinkedIn®
Genesys Cloud CX
(1,484)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Case Advocate
    • Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
    • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
    • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    89
    Reliability
    62
    Helpful
    59
    Efficiency
    54
    Cons
    Limited Features
    59
    Missing Features
    48
    Inadequate Reporting
    34
    Missing Functionality
    32
    Complexity
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.6
    8.9
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Case Advocate
  • Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
  • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
  • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
89
Reliability
62
Helpful
59
Efficiency
54
Cons
Limited Features
59
Missing Features
48
Inadequate Reporting
34
Missing Functionality
32
Complexity
30
View All Pros and Cons
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.8
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.6
8.9
Progressive Dialing
Average: 8.6
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,344 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
ZoomInfo Sales
(8,905)4.5 out of 5
Optimized for quick response
View top Consulting Services for ZoomInfo Sales
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integra

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a platform primarily used for prospecting and finding new contacts at different accounts, offering seamless integration with Salesforce for moving new prospects and leads.
    • Reviewers appreciate the platform's ease of use, efficient workflow, advanced search features, and the ability to provide accurate contact information, significantly reducing email bounce rates and enhancing outreach efforts.
    • Reviewers noted that the contact information can sometimes be outdated or incorrect, the platform can feel overwhelming due to its many features, and the base price is considered high for many sales teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    544
    Ease of Use
    481
    Data Accuracy
    462
    Lead Generation
    404
    Helpful
    386
    Cons
    Outdated Data
    256
    Inaccurate Data
    253
    Outdated Contacts
    234
    Outdated Information
    207
    Data Inaccuracy
    199
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Omnichannel
    Average: 8.6
    8.4
    API / Integrations
    Average: 8.6
    8.7
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,556 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integra

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a platform primarily used for prospecting and finding new contacts at different accounts, offering seamless integration with Salesforce for moving new prospects and leads.
  • Reviewers appreciate the platform's ease of use, efficient workflow, advanced search features, and the ability to provide accurate contact information, significantly reducing email bounce rates and enhancing outreach efforts.
  • Reviewers noted that the contact information can sometimes be outdated or incorrect, the platform can feel overwhelming due to its many features, and the base price is considered high for many sales teams.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
544
Ease of Use
481
Data Accuracy
462
Lead Generation
404
Helpful
386
Cons
Outdated Data
256
Inaccurate Data
253
Outdated Contacts
234
Outdated Information
207
Data Inaccuracy
199
View All Pros and Cons
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.1
Omnichannel
Average: 8.6
8.4
API / Integrations
Average: 8.6
8.7
Progressive Dialing
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,556 Twitter followers
LinkedIn® Page
www.linkedin.com
4,387 employees on LinkedIn®
Talkdesk
(2,489)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Auto Dialer software
View top Consulting Services for Talkdesk
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

    Users
    • Supervisor
    • Team Lead
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    242
    Call Management
    149
    Helpful
    131
    Efficiency
    130
    Features
    120
    Cons
    Call Issues
    99
    Technical Issues
    68
    Missing Features
    56
    Notification Issues
    55
    Connection Issues
    50
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.6
    9.2
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    6,997 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,346 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

Users
  • Supervisor
  • Team Lead
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 20% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
242
Call Management
149
Helpful
131
Efficiency
130
Features
120
Cons
Call Issues
99
Technical Issues
68
Missing Features
56
Notification Issues
55
Connection Issues
50
View All Pros and Cons
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.0
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.6
9.2
Progressive Dialing
Average: 8.6
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
6,997 Twitter followers
LinkedIn® Page
www.linkedin.com
1,346 employees on LinkedIn®
JustCall
(2,257)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
    • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
    • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,327
    Features
    805
    Helpful
    655
    Call Management
    651
    Calling Features
    605
    Cons
    Call Issues
    726
    Call Functionality
    520
    Connection Issues
    409
    Poor Call Quality
    355
    Call Management
    326
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.6
    8.5
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
  • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
  • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,327
Features
805
Helpful
655
Call Management
651
Calling Features
605
Cons
Call Issues
726
Call Functionality
520
Connection Issues
409
Poor Call Quality
355
Call Management
326
View All Pros and Cons
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.1
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.6
8.5
Progressive Dialing
Average: 8.6
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
302 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
NiCE CXone Mpower
(1,725)4.3 out of 5
View top Consulting Services for NiCE CXone Mpower
Save to My Lists
Entry Level Price:Starting at $71.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

    Users
    • Customer Service Representative
    • Supervisor
    Industries
    • Consumer Services
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NiCE CXone Mpower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Features
    30
    Efficiency
    29
    Helpful
    24
    User Interface
    18
    Cons
    Call Issues
    17
    Technical Issues
    14
    Poor Customer Support
    12
    Missing Features
    11
    Slow Loading
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NiCE CXone Mpower features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Omnichannel
    Average: 8.6
    9.0
    API / Integrations
    Average: 8.6
    9.0
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NiCE
    Year Founded
    1986
    HQ Location
    Hoboken, New Jersey
    Twitter
    @NICELtd
    14,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13,296 employees on LinkedIn®
    Ownership
    NASDAQ: NICE
Product Description
How are these determined?Information
This description is provided by the seller.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individu

Users
  • Customer Service Representative
  • Supervisor
Industries
  • Consumer Services
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
NiCE CXone Mpower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Features
30
Efficiency
29
Helpful
24
User Interface
18
Cons
Call Issues
17
Technical Issues
14
Poor Customer Support
12
Missing Features
11
Slow Loading
11
View All Pros and Cons
NiCE CXone Mpower features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Omnichannel
Average: 8.6
9.0
API / Integrations
Average: 8.6
9.0
Progressive Dialing
Average: 8.6
Seller Details
Seller
NiCE
Year Founded
1986
HQ Location
Hoboken, New Jersey
Twitter
@NICELtd
14,686 Twitter followers
LinkedIn® Page
www.linkedin.com
13,296 employees on LinkedIn®
Ownership
NASDAQ: NICE
CloudTalk
(1,623)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    429
    Reliability
    204
    Calling Features
    188
    Helpful
    187
    Intuitive
    183
    Cons
    Call Issues
    177
    Connection Issues
    92
    Call Management
    66
    Missing Features
    66
    Number Issues
    55
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudTalk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Omnichannel
    Average: 8.6
    8.3
    API / Integrations
    Average: 8.6
    8.5
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    148 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
429
Reliability
204
Calling Features
188
Helpful
187
Intuitive
183
Cons
Call Issues
177
Connection Issues
92
Call Management
66
Missing Features
66
Number Issues
55
View All Pros and Cons
CloudTalk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.2
Omnichannel
Average: 8.6
8.3
API / Integrations
Average: 8.6
8.5
Progressive Dialing
Average: 8.6
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
148 employees on LinkedIn®
Dialpad Support
(545)4.4 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
    • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
    • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Helpful
    51
    Call Recording
    38
    Features
    36
    AI Summary
    30
    Cons
    Call Issues
    20
    Dialer Issues
    15
    Learning Curve
    15
    Missing Features
    14
    Call Limitations
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Omnichannel
    Average: 8.6
    8.7
    API / Integrations
    Average: 8.6
    8.7
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
  • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
  • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Helpful
51
Call Recording
38
Features
36
AI Summary
30
Cons
Call Issues
20
Dialer Issues
15
Learning Curve
15
Missing Features
14
Call Limitations
12
View All Pros and Cons
Dialpad Support features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.5
Omnichannel
Average: 8.6
8.7
API / Integrations
Average: 8.6
8.7
Progressive Dialing
Average: 8.6
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
Convoso
(246)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convoso Ignite™ is the intelligence behind best-in-class outbound performance. Convoso delivers a fully integrated AI-powered dialer platform that helps sales teams connect faster, lower CPA, and d

    Users
    No information available
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 55% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Convoso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Customer Support
    21
    Efficiency
    16
    Features
    16
    Helpful
    16
    Cons
    Call Issues
    19
    Expensive
    7
    Dialer Issues
    6
    Setup Difficulty
    6
    Complexity
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Convoso features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Omnichannel
    Average: 8.6
    9.1
    API / Integrations
    Average: 8.6
    8.8
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Convoso
    Company Website
    Year Founded
    2006
    HQ Location
    Los Angeles, CA
    Twitter
    @convoso
    3,178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    230 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convoso Ignite™ is the intelligence behind best-in-class outbound performance. Convoso delivers a fully integrated AI-powered dialer platform that helps sales teams connect faster, lower CPA, and d

Users
No information available
Industries
  • Insurance
  • Financial Services
Market Segment
  • 55% Mid-Market
  • 40% Small-Business
Convoso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Customer Support
21
Efficiency
16
Features
16
Helpful
16
Cons
Call Issues
19
Expensive
7
Dialer Issues
6
Setup Difficulty
6
Complexity
5
View All Pros and Cons
Convoso features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.6
8.8
Progressive Dialing
Average: 8.6
Seller Details
Seller
Convoso
Company Website
Year Founded
2006
HQ Location
Los Angeles, CA
Twitter
@convoso
3,178 Twitter followers
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®
Acqueon
(73)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 59% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    4
    Integrations
    4
    Customer Satisfaction
    3
    Cons
    Limited Customization
    3
    Technical Issues
    3
    Expensive
    2
    Insufficient Features
    2
    Integration Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    7.3
    Omnichannel
    Average: 8.6
    8.1
    API / Integrations
    Average: 8.6
    8.3
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acqueon Technologies Inc.
    Company Website
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    293 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 59% Enterprise
  • 30% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
4
Integrations
4
Customer Satisfaction
3
Cons
Limited Customization
3
Technical Issues
3
Expensive
2
Insufficient Features
2
Integration Issues
2
View All Pros and Cons
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
7.3
Omnichannel
Average: 8.6
8.1
API / Integrations
Average: 8.6
8.3
Progressive Dialing
Average: 8.6
Seller Details
Seller
Acqueon Technologies Inc.
Company Website
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
482 Twitter followers
LinkedIn® Page
www.linkedin.com
293 employees on LinkedIn®
Ozonetel
(617)4.6 out of 5
11th Easiest To Use in Auto Dialer software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ozonetel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    125
    Features
    91
    Call Management
    79
    Call Quality
    64
    Intuitive
    57
    Cons
    Call Issues
    55
    Connection Issues
    49
    Call Connectivity Issues
    37
    Connectivity Issues
    35
    Slow Loading
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Omnichannel
    Average: 8.6
    9.1
    API / Integrations
    Average: 8.6
    9.1
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    792 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
Ozonetel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
125
Features
91
Call Management
79
Call Quality
64
Intuitive
57
Cons
Call Issues
55
Connection Issues
49
Call Connectivity Issues
37
Connectivity Issues
35
Slow Loading
27
View All Pros and Cons
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.7
Omnichannel
Average: 8.6
9.1
API / Integrations
Average: 8.6
9.1
Progressive Dialing
Average: 8.6
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
792 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
Koncert
(401)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15+ years of experience in the industry, Ko

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is an AI-powered sales support system that facilitates parallel dialing, automates various outreach channels, and provides a dashboard for tracking sales rep connections and engagements.
    • Reviewers appreciate Koncert's smooth operation with CRM, its ability to automate tedious tasks such as tracking leads and customer interactions, and its features that enhance sales coaching and lead management.
    • Users reported issues with Koncert crashing during parallel dialing, problems with CRM syncing, and difficulties in utilizing its features due to a steep learning curve and high training requirements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    72
    Efficiency
    67
    Ease of Use
    55
    Lead Generation
    47
    Automation
    44
    Cons
    Call Issues
    45
    Dialer Issues
    35
    Delays
    20
    Connectivity Issues
    16
    Slow Performance
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Omnichannel
    Average: 8.6
    8.9
    API / Integrations
    Average: 8.6
    9.1
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15+ years of experience in the industry, Ko

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is an AI-powered sales support system that facilitates parallel dialing, automates various outreach channels, and provides a dashboard for tracking sales rep connections and engagements.
  • Reviewers appreciate Koncert's smooth operation with CRM, its ability to automate tedious tasks such as tracking leads and customer interactions, and its features that enhance sales coaching and lead management.
  • Users reported issues with Koncert crashing during parallel dialing, problems with CRM syncing, and difficulties in utilizing its features due to a steep learning curve and high training requirements.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
72
Efficiency
67
Ease of Use
55
Lead Generation
47
Automation
44
Cons
Call Issues
45
Dialer Issues
35
Delays
20
Connectivity Issues
16
Slow Performance
16
View All Pros and Cons
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
8.7
Omnichannel
Average: 8.6
8.9
API / Integrations
Average: 8.6
9.1
Progressive Dialing
Average: 8.6
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
FlashIntel
(664)4.6 out of 5
2nd Easiest To Use in Auto Dialer software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our

    Users
    • Account Executive
    • Sr. BDR
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FlashIntel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    154
    Features
    152
    Lead Generation
    104
    Automation
    86
    Effective
    77
    Cons
    Outdated Data
    42
    Outdated Information
    30
    Inaccurate Data
    26
    Data Inaccuracy
    23
    Data Accuracy
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FlashIntel features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Omnichannel
    Average: 8.6
    9.3
    API / Integrations
    Average: 8.6
    9.6
    Progressive Dialing
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FlashIntel
    Year Founded
    2022
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our

Users
  • Account Executive
  • Sr. BDR
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Mid-Market
  • 37% Small-Business
FlashIntel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
154
Features
152
Lead Generation
104
Automation
86
Effective
77
Cons
Outdated Data
42
Outdated Information
30
Inaccurate Data
26
Data Inaccuracy
23
Data Accuracy
21
View All Pros and Cons
FlashIntel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.4
Omnichannel
Average: 8.6
9.3
API / Integrations
Average: 8.6
9.6
Progressive Dialing
Average: 8.6
Seller Details
Seller
FlashIntel
Year Founded
2022
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
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