The capacity to call multiple numbers of the same prospect at the same time, or several prospects at the same time. The smart enriching, meaning adding missing numbers for some of the prospects, but also the AI capacity to not put me on with the numbers that are wrong or do not work, so I'm not wasting time. - Saving admin time - The analytics as well - The transcript - The recordings - The AI training based on the recordings of the conversations I already had, which then I can reuse and propose to the new joiners of the team, who then can exercise their pitch and talk to the AI directly. The Spotify feature the scoring system, the deep analysis. The AI nurture feature, which will list me prospects that need to be re-engaged based on transcripts. And the big one: MCP connectors. Review collected by and hosted on G2.com.

That is giving me too much time on my hands. Review collected by and hosted on G2.com.

I like how salesfinity tracks context across other tools and previous calls. I also think their support and success teams are amazing! Shoutout Madelyn Walsh! I vibe with design as well. The looks awesome! Review collected by and hosted on G2.com.

I'd like if it if Salesfinity could be better at enriching phone numbers. I also think it could be better integrated with the CRM so I'm not hitting others' accounts on my team! Review collected by and hosted on G2.com.

The people and team behind it.

You can tell there’s a real understanding of sales and what good looks like.

Specifically, the auto-listen feature is great! I can keep an eye on the entire team without missing when they connect, alongside the dialler and call review capabilities. It’s simple, practical, and genuinely useful for helping the team improve. Review collected by and hosted on G2.com.

Something to Be Aware Of...

The platform can occasionally glitch. For example, when I’m listening to a call, I can sometimes be unable to re-join after exiting, and we can occasionally get kicked out of listening rooms. Review collected by and hosted on G2.com.

Post calls, having the AI generate the call summary for me. As well as adding follow up tasks. The support and onboarding with Aish is very helpful, she is always there for me with questions I have. Review collected by and hosted on G2.com.

Task reminders- They pop up only once I log into the app that day. Having a tab/section to find them again would be useful. If I exit the reminder when I log in, I almost don't know where to find them again. Review collected by and hosted on G2.com.

UI is easy and simple, the spam monitor protection is second to none and the platform does a really good job of maximizing connect rates and conversations as well as having a huge emphasis on training and new AI features that release all the time Review collected by and hosted on G2.com.

Only downside of the platform is it does not have the ability to send text messages Review collected by and hosted on G2.com.

I appreciate the high-quality connection rates on Salesfinity, which really matter when you're using a dialing tool. It's not just about spraying numbers; the technology helps us have real productive conversations with decision makers. I also value the AI functions like transcriptions and call summaries, which save me and my team hours by eliminating the need for note-taking and CRM updates, letting us focus on selling. The easy onboarding is great too, with an intuitive interface that lets new reps get productive on the phones quickly. It's about as easy as any technology I've ever set up, just uploading lists and creating settings. Review collected by and hosted on G2.com.

I'd like to be able to remove a contact from a list in real time. We do get some misfires when we build our lists. It'd be nice to be able to take off and remove a target during the dialing session. Review collected by and hosted on G2.com.

I really like both the team and the product—the team is awesome, and the product keeps getting better all the time. It’s a great combo. Review collected by and hosted on G2.com.

Once or twice, I lost connection during a cold call—though it could’ve been my fault as well. After I flagged it, it hasn’t happened again, so a big shout-out to the CS team for listening and taking it seriously. Review collected by and hosted on G2.com.

Salesfinity is intuitive and easy to use while still being a very powerful tool for sales and outbound calling. As a power dialer, the platform removes a lot of manual work from the calling process, which saves a lot of time and allows us as a team to focus on high-value conversations. The interface is clean, the setup is straightforward, and the features are flexible enough to support different outbound sales strategies. With the filter options you can tailor your calling list to your needs in that moment (e.g. what time zone to call)

The boss mode feature is really helpful to save time and make sure to get good connects and conversations. My favorite feature is the analytics tab where you have full transparency over your team’s and your own numbers with individual score cards per rep that you can also benchmark. Also very useful is the AI that summarizes your calls to help log them in our CRM as well as providing transcripts for every call.

I haven’t tried the AI training tab that extensively yet, but it’s a great way practice calling specific ICPs and improve your skills based on this and the feedback provided in the Analytics tab. The Salesfloor is a highly beneficial tool too, as we can call as a team at the same time, listen in on live calls and discuss our outbound strategy in real time. Review collected by and hosted on G2.com.

While Salesfinity is very effective, there is a bit of a learning curve and it takes some time to get used to and try all the features (which is ultimately just a sign of how extensive the services are that SF provide).

Some bugs can show up from time to time, voicemail detection not always working perfectly (e.g. German mailboxes being connected as live calls). The latency when getting connected with a prospect can sometimes take a few seconds, and sometimes even longer when your internet connection isn’t stable, so that’s something to consider. Review collected by and hosted on G2.com.

Salesfinity is extremely efficient and easy to use for outbound calling. One of the standout features for me is Salesfloor, especially during onboarding: new hires can listen in on live outbound calls, which makes coaching much more practical and hands-on. Boss Mode is another big win because it cleans and verifies numbers, so I can auto-dial with confidence instead of wasting time on bad data. I also really like the seamless Amplemarket integration—it pulls contact details, call history, signals, and battlecard recommendations into one clean view, which makes prep faster and helps keep conversations more relevant. Review collected by and hosted on G2.com.

There isn’t much to dislike overall. As with any powerful outbound tool, there’s a short learning curve when you first start using some of the more advanced features, but once you’re set up, the workflow is very smooth. Any minor gaps I’ve come across have been addressed quickly through ongoing product improvements. Review collected by and hosted on G2.com.

This might feel super basic to some people, but I really love being able to filter contacts by call sequences and time zones. It helps me stay organized when I’m calling people across different states and jumping between events throughout the day, and it makes switching contexts a lot easier.

I’m also a big fan of SmartGenie. It gives me a live summary of the company and the prospect while I’m on the call, which keeps my day running smoothly and makes my calls much more effective. As an SDR reaching out to lots of companies across different industries and departments, it’s really important for me to tailor each conversation as much as possible. Review collected by and hosted on G2.com.

I honestly can’t think of anything I dislike about Salesfinity, or any real downside to it. It genuinely includes the features I need to keep my daily calling sessions highly productive. Review collected by and hosted on G2.com.