Orum Reviews & Product Details

I really like the analytics part of Orum. It helps me track how many objections I handle well and shows how my peers handle the same objections, which is super helpful for improving daily also gives me a benchmark within my team, telling me where I excel and where I need to improve, whether it's handling objections, my CTA, or my tonality. Review collected by and hosted on G2.com.

Right now, I think Orum doesn't have this feature where you could segregate your prospects based on different time zones or regions and assign the numbers that matches those exact region's codes. It's all pretty manual. I feel like if it were automated, that'd be really useful. Review collected by and hosted on G2.com.

The biggest benefit of Orum is the ability to parallel dial. In my previous role, I only had access to power dialing, which meant calling one person at a time and spending a lot of time waiting through rings, voicemails, and no-answers. With Orum, I can dial multiple prospects simultaneously and connect only when a live person answers. That alone massively increased my efficiency, talk time, and overall output. It keeps momentum high and makes outbound calling feel much more effective and intentional. Review collected by and hosted on G2.com.

While Orum is extremely powerful, there is a bit of a learning curve at the beginning, especially around pacing, call flows, and getting comfortable with handling live connects quickly. Once you get the hang of it, it’s smooth. New users may need some ramp time to feel fully confident using all of its features. Review collected by and hosted on G2.com.

what I like most about Orum is its fast dialing and ability to quickly connect with more prospects, which helped increase call volume and productivity. Review collected by and hosted on G2.com.

There wasn’t much to dislike overall, but at times the workflow feels a bit less seamless compared to newer tools. Having more centralised visibility and reporting would make the experience even better. Review collected by and hosted on G2.com.

I love using Orum because it has significantly increased our productivity. We've been able to quadruple our dial volume and achieve two and a half times more connects with three times more live conversations. Implementing live team power hours has amplified our group energy and allows us to give live feedback, creating a great live environment. Real-time connects and the compound momentum make our team more dynamic. It also provides an outlet for organic competition between reps, which is very helpful. Additionally, the setup was easy, and the team was very helpful. Review collected by and hosted on G2.com.

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Orum provides a very user-friendly experience. The platform is intuitive, easy to adopt, and requires minimal ramp time for reps. The Orum team is also extremely responsive—whenever we’ve needed support or had questions, they’ve been quick to help and proactive in offering solutions.

Implementation was straightforward thanks to how well the tool is designed, and both our account manager and customer success representative helped make the process seamless from start to finish. Integration with other tools has been just as easy, we use Outreach, and the two work very well together. Review collected by and hosted on G2.com.

Nothing significant so far. Any minor questions we’ve had have been quickly addressed by their team. Review collected by and hosted on G2.com.

Orum has completely transformed the way I approach cold calling. The Boost Connect feature saves me so much time by eliminating manual dialing, and Hot Numbers ensures I’m prioritizing the right prospects. The AI call scoring is a game-changer - it gives real-time feedback on tone, pacing, and objection handling, which helps me improve with every call. Review collected by and hosted on G2.com.

The Enrich Numbers feature is helpful when you’re missing contact details, but accuracy can be hit-or-miss. More than half the time, the number it finds isn’t correct. That said, this isn’t unique to Orum - most enrichment tools face the same challenge because phone data changes frequently and depends on third-party sources.

I still find it valuable because it saves time compared to manual research, and when it works, it’s a big win. If Orum continues improving data quality or adds more verification layers, this feature will become even more powerful. Review collected by and hosted on G2.com.

Orum is extremely easy to use! Allows you to choose power or parallel dialing which speeds up & automates a lot of your rep's process. I also enjoy the virtual sales floor as it gives an "in office" feel being able to make calls, listen to peers or have peers listen to you for that extra encouragement & instant caching or debriefing is great. They also have AI recaps & coaching that you can utilize & a pretty in depth dashboard for analytics so you can see what the gaps are for the team. Our account team is very helpful showing us different reports to tap into, where we can help push the team, & sharing new updates coming. Review collected by and hosted on G2.com.

This is just being picky, I think the layout leaves you wanting to see something flashier BUT that's just being a tech snob. The layout is simple & easy. Review collected by and hosted on G2.com.

- The flexibility to switch between power dial and parallel dialing so I can choose efficiency or control depending on the list and objective

- The ability to reach more people in the same amount of time, which keeps my outbound momentum high instead of getting stuck in one-by-one dialing.

- The AI call summary that generates notes right after each conversation, saving me time and capturing key takeaways without manual effort. Review collected by and hosted on G2.com.

No major dislikes so far; it’s been reliable and straightforward for my day-to-day outbounding needs. Review collected by and hosted on G2.com.

I find Orum's parallel dialer to be a lifesaver as it allows me to make multiple calls swiftly, which is crucial for completing my campaign flow on time. This feature enables me to reach out to multiple people simultaneously, rather than wasting time calling individuals one by one. I appreciate the automation that Orum provides, allowing me to focus on talking to whoever picks up instead of sitting and dialing each number. The seamless integration with platforms like ZoomInfo simplifies the process of picking up numbers and making calls, streamlining my workflow significantly. Moreover, the initial setup of Orum was straightforward and easy, which was a pleasant experience as a new user. This ease of navigation and user-friendly setup has made my experience with Orum very positive. Review collected by and hosted on G2.com.

I think Orum could be improved by incorporating more advanced live coaching features. Currently, while there are basic AI role plays available for practice, having bots specifically customized for the company would allow for more effective practice of cold calls and discovery. This would enhance the user experience by providing tailored, realistic scenarios that better prepare users for actual calls. Review collected by and hosted on G2.com.

I am highly impressed by Orum's capability to make exponentially more dials than a human can manually, which tremendously boosts my efficiency in SDR cold calls. The ability to automate this process not only saves time but also increases the number of potential connections I can make, which is pivotal for my role. Furthermore, I find the KPI tracking feature fantastic, offering me precise and real-time insights into my performance metrics. This level of tracking helps me better strategize and optimize my call techniques. Additionally, setting up Orum was very easy, which allowed me to integrate it seamlessly into my workflow without any hitches. Finally, the integration with HubSpot enhances my overall experience, as it meshes well with the tools I am already familiar with, making my work smoother and more cohesive. Review collected by and hosted on G2.com.

I am frustrated that Orum's call transcripts don't automatically scroll to the current timestamp during a call. This feature would significantly enhance the experience of reviewing calls. Additionally, I find it challenging that I can't easily compare different analytical statistics side by side. Being able to view and compare metrics such as October's call stats against November's, alongside seeing the percentage differences, would greatly improve the usability for my analytical needs. Review collected by and hosted on G2.com.