Garage Systems Software

Our implementation experience with Rippling was extremely disappointing. The teams operated in silos and often seemed more focused on securing five-star reviews than ensuring we were genuinely comfortable and confident using the platform. Instead of providing hands-on, practical support, we were directed to hours of videos and tutorials. Too frequently, issues were escalated by “submitting an engineering ticket,” which made it feel as though no one on the implementation team had the expertise or authority to actually resolve problems in real time. One particularly frustrating example was when a team “took a correction payroll off our plate,” only to create significant additional issues for us. The effort required to secure any meaningful make-good was exhausting, and Rippling did very little to proactively rectify the problems or rebuild trust. Review collected by and hosted on G2.com.

Rippling's automation and workflows are still in process of being built, but they will remove the admin of onboarding, off boarding, employee experience surveys, expensing, and more. Really happy with how much the system can do once it's built up to take care of these repetitive actions. Review collected by and hosted on G2.com.

One thing I’d love to see improved is the dashboard layout. I really miss being able to see my pay info directly on the home screen as soon as I log in. Now, it feels like I have to jump through a few extra hoops just to see the basic breakdown of my latest check. It’s a small change, but it definitely added some 'click fatigue' to a task I do twice a month. Review collected by and hosted on G2.com.

Gusto really solves the back-and-forth that usually happens with HR. I love that I don't have to email anyone to get a copy of my W-2 or to update my direct deposit I can just hop into the app and do it myself in ten seconds! Review collected by and hosted on G2.com.

There are some things that cannot be handled unless authorization has been granted, such as Workers Comp. This has been requested on more than two occasions, by phone and by mail, and we have not received any updates on this matter. Therefore, we still do not have access to handle this or ask agents about it. Review collected by and hosted on G2.com.

ADP helps us a lot with the notifications we receive from the states. Whenever we have any questions or concerns about a specific issue, we can resolve them with the support team. We have had to make many amendments since last year, and the ADP team has done so perfectly, always meeting the stipulated deadlines. Review collected by and hosted on G2.com.

So far, I haven’t experienced any issues with Deel Payroll. At this point, there’s nothing I dislike about it. Review collected by and hosted on G2.com.

Deel Payroll solves the challenges of receiving international payments securely and on time. It simplifies the entire payment process by handling compliance, contracts, and cross-border transactions in one place.

For me, this means I don’t have to worry about payment delays, hidden deductions, or trust issues with the company I work with. I can clearly see my earnings, know exactly when I’ll be paid, and feel confident that the process is handled professionally and transparently. This gives me peace of mind and allows me to focus fully on my work instead of payment concerns. Review collected by and hosted on G2.com.

It took a bit initial effort to configure everything correctly, but once it was all set up, it became much more intutive to use. Review collected by and hosted on G2.com.

Before switching to xero, i was using one tool for invoicing and then tracking everything manually in excel and clickup, it worked, but it felt scattered and easy to mess up. Now everything lives in one system, which saves time and reduces errors. It also gives me easier view of cash flow and help me stay organized which is essential when i am managing a business on my owm. Review collected by and hosted on G2.com.

Sometimes, if there's a feature that doesn't work with NetSuite, it can take ages for them to address it with an enhancement because not a lot of customers may want it. Sometimes, there's no workaround, and these enhancement requests can stay in the NetSuite world for ages. Review collected by and hosted on G2.com.

NetSuite consolidates multi-subsidiary accounts quickly, saving two days at month-end. Its 100% cloud-based system allows for real-time financial balance sheet access and is easily customizable to different business needs. Review collected by and hosted on G2.com.

I would prefer if our technicians could have more options on the app like other apps have where you can scan the VIN and then the information is already added in. One, everything manually has to be entered, which is quite difficult when they have gloves on, they have oil on their hands, and things like that. I would prefer something where it's more scan and go. Review collected by and hosted on G2.com.

AutoLeap solves transparency and authorization issues by letting clients see everything we see and authorize work upfront. It simplifies technician documentation, avoiding repeat inspections and integrates with QuickBooks to streamline accounting, avoiding duplicate data entry. Review collected by and hosted on G2.com.

While Tekmetric excels in workflow, its closed API ecosystem and high barrier to entry for custom integrations make it difficult for tech-forward users to implement advanced AI solutions or custom automation without significant overhead. For those of us looking to integrate LLMs for diagnostic assistance or automated customer follow-ups, the limited 'sandbox' environment and restrictive data access prevent us from fully leveraging our shop’s data to its highest potential. Furthermore, the lack of granular customization in multi-step labor procedures and a more robust inventory core-tracking system often creates manual workarounds that counteract the platform's otherwise streamlined cloud efficiency Review collected by and hosted on G2.com.

Tekmetric solves the critical issue of operational fragmentation by unifying the entire shop lifecycle—from lead generation to final invoice—into a single, cloud-based source of truth. By integrating marketing tools and automated follow-ups, it helps generate high-quality leads and re-engages customers with declined services, ensuring a consistent car count. For someone like me who has implemented the system before, the biggest benefit is the centralized workflow control; it allows for real-time tracking of every technician's progress, which, when paired with the DVI, builds unparalleled customer trust. However, the true next step for this platform would be opening its API, which would allow us to connect these marketing leads and diagnostic data into AI-driven engines to automate personalized service recommendations and optimize shop throughput even further. Review collected by and hosted on G2.com.

Up to this point, my experience has been smooth without any major challenges. The onboarding and payroll processes have been handled efficiently, and everything has functioned as expected. The platform and overall workflow feel organized and dependable.

If there’s one area that could be enhanced, it would be more proactive updates during certain stages of onboarding. While nothing was unclear, occasional status updates would add an extra layer of reassurance. Aside from that, the experience has been positive and well executed. Review collected by and hosted on G2.com.

Remote makes it much easier for companies to hire and manage employees internationally without the complexity of establishing a local entity. From an employee’s perspective, it brings structure and clarity to areas that are usually complicated such as employment contracts, payroll, statutory deductions, and benefits administration.

Everything is consolidated within a single platform, which reduces confusion and avoids the need to coordinate with multiple external parties. Access to agreements, payslips, and tax documents is straightforward, and salary processing has been timely and compliant with local regulations.

By streamlining these administrative aspects, Remote minimizes uncertainty and allows me to concentrate fully on my professional responsibilities rather than spending time navigating payroll or compliance concerns. Review collected by and hosted on G2.com.

Some workflows take a few extra clicks to complete, especially when navigating between modules. While the system is powerful, new users may need a short learning period to understand where certain settings or reports are located. Review collected by and hosted on G2.com.

HROne solves the problem of managing HR process manually or across disconnected tools. By centralizing payroll, attendance, and employee records, it reduces errors and save time on administrative tasks. This allows HR teams to focus more on people management rather than operational follow ups. Review collected by and hosted on G2.com.

Honestly? Nothing so far. I don't have experience with other invoice approval software but compared to approving invoice by invoice over email, it's much better! Review collected by and hosted on G2.com.

Stampli is doing a great job consolidating invoices into one clearly visible area for approval by the people who need to review and approve the invoices. No longer are pending invoices slipping through the cracks and possibly getting additional fees because of late payments. I am also able to quickly see past invoices to compile costs based on vendor or project. Review collected by and hosted on G2.com.

I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. Review collected by and hosted on G2.com.

I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. Review collected by and hosted on G2.com.

Area of improvement: The EverythingBenefits area should really be evaluated. The EDI connection process could be easier. The Performance Review platform could be more intuitive. The workflow process required for this process is unreal. Not sure why the development team is not able to add commas to the dollar amounts on the Applicant Tracking platform. It looks very weird to enter a salary range of $150500 - $165900. It would look better with commas. Review collected by and hosted on G2.com.

All of the cases that we currently have open are current. Review collected by and hosted on G2.com.

The only thing I’m not a huge fan of is the default email reminders, and the fact that I can’t personalize them. Review collected by and hosted on G2.com.

Anchor is solving the problem of messy, time-consuming billing and payment collection by making the entire process simple and streamlined — for both me and my clients. It keeps everything organized in one place, makes it easy for clients to view and pay, and reduces back-and-forth or confusion. For me, that means I’m spending less time chasing payments or managing invoicing details and more time focusing on my actual client work. It’s helped me run my business more efficiently, feel more confident in my process, and it creates a smoother, more professional experience for the clients I serve. Review collected by and hosted on G2.com.

While the platform is solid, more customization in reports and approval workflows would be beneficial. Some actions still require support intervention, which could be automated. Faster turnaround times for region-specific compliance documents and a more feature-rich mobile experience would further enhance usability. Review collected by and hosted on G2.com.

Multiplier eliminates the complexity of managing multi-country payroll and compliance. It helps us stay aligned with local labor laws, reduces administrative overhead, and ensures timely payments across regions. This has improved operational efficiency and allowed our team to focus on strategic HR initiatives rather than manual compliance tasks Review collected by and hosted on G2.com.

Keka tries to make HR work easier, but form an employee's side, the experience isn't always smooth. Sometimes the system feels slow, especially during payroll days when everyone logs in at same time. A few features can be confusing for first time users, and without proper guidance, it may take some time to understand where everything is. Review collected by and hosted on G2.com.

Keka mainly solves the problem of messy and manual HR management in our companies. Keka brings everything into one system. It automatically calculates salaries, tracks attendance and leave in real time, stores employee data securely. This makes the process easier, faster, and more organized for everyone. Review collected by and hosted on G2.com.

Although FreshBooks does a great job with ease of use, the reporting features could be more advanced for those who want deeper insights into financial trends. I’d also like a bit more flexibility when customizing invoices and dashboards. Additionally, the cost may feel high for freelancers or very small businesses on a tight budget. Review collected by and hosted on G2.com.

FreshBooks helps me save time by simplifying invoicing, expense tracking, and payment collection all in one place. Instead of juggling spreadsheets or multiple tools, I can manage client billing, track time, and stay on top of cash flow quickly and accurately. It reduces errors, keeps everything organized, and ensures I get paid faster. This efficiency lets me focus more on growing my business instead of being stuck in administrative tasks. Review collected by and hosted on G2.com.

Although the website does usually have a notice, an email would be helpful to remind of legal holidays and their effect on payroll. Also, bring back the "Cue the Confetti" emails! Review collected by and hosted on G2.com.

Keeping track of employees' time in and out in order to have a smooth payroll process, then processing payroll and knowing that everything is taken care of. It is one less thing to worry about at the end of the week and a great peace of mind! Review collected by and hosted on G2.com.

Refrens requires an active internet connection or mobile data to function properly, which can be inconvenient in areas with poor connectivity. Since it is cloud-based, offline access is limited or unavailable. Some advanced accounting or reporting features found in more expensive enterprise software may be missing, which could be a limitation for larger or more complex businesses. Occasional users may also want more customization options in reports or layouts. Review collected by and hosted on G2.com.

Refrens works really well on mobile, making it easy to manage invoices, expenses, and clients on the go without needing a laptop. It’s very cost-effective compared to other accounting software, especially for small businesses and freelancers. The interface is simple, clean, and user-friendly, so even non-accountants can use it comfortably. It also offers strong features like invoicing, GST support, estimates, and client management all in one place, which saves time and reduces the need for multiple tools. Review collected by and hosted on G2.com.

There’s a learning curve with any software, especially CPQ, so be ready to learn a lot in a short time and to help guide reps who have never used it before. Depending on your historical data, it can be a decent lift for implementation, but MonetizeNow will do their best to make it a breeze. Review collected by and hosted on G2.com.

MonetizeNow has sped up approvals, enabled reps to send contracts for signature without having to rely on dealdesk, and automated much of our deal data in Hubspot, including line items, ARR, TCV, and more. Most importantly, MonetizeNow has also helped us automate renewals and, at last, capture renewal data in Hubspot instead of tracking it manually in a Google Sheet. Review collected by and hosted on G2.com.