ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in the Cloud.
Sellerdeck is a leading E-commerce solutions provider. Our website design agency can help you design, build and grow your online store. The Sellerdeck design, development and marketing team will work with you to create a website that is as unique as your business
SellerMagnet – The All-in-One Solution for Amazon Sellers SellerMagnet is a comprehensive software platform designed to optimize and streamline Amazon seller operations by integrating essential tools into a single, easy-to-use solution. > Key Features: - Profit Dashboard: Gain real-time insights into earnings, expenses, and profitability to make data-driven business decisions. - Amazon Repricer: Automate pricing adjustments to stay competitive, maximize BuyBox wins, and increase sales.
Stonly is a full-featured platform designed to deliver guidance that adapts to people's context and usage. Create and distribute interactive guides, walkthroughs, and knowledge bases that are proven to boost productivity across your whole organization and help customers faster with interactive, step-by-step guidance.
Forethought offers the world’s most advanced AI Agents— enterprise-ready and designed for every customer moment.
Boost.ai offers a no-code, self-learning AI agent platform capable of handling thousands of customer and internal support interactions daily, with the precision and security demanded by banks, credit unions, insurers, and financial institutions. The platform allows seamless orchestration between traditional NLU models and large language models and key features include: a no-code conversation builder, self-learning AI with hybrid NLU + LLM integration, omni-channel support, scalable intent manage
Online Appointment Scheduling made quick, easy & powerful. Integrates to calendars and sales / marketing apps.
Warmly helps your revenue team spot in-market opportunities sooner. Progress them faster. And hit your pipeline goals quarter after quarter. Our AI Warm Leads Platform illuminates your pipeline by monitoring buying intent signals across your website, outbound and CRM. Then, we help you close that pipeline in warm, engaging ways. Further, our suite of free sales tools help your team connect better with prospects or customers in your Calendar and on Zoom with our award winning Essential Zoom App.
Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive
Teamwork Desk was built to make it easy for your team to deal with even the most complex customer enquiries. With unbeatable pricing, as well as amazing features and a great user interface, Teamwork Desk will enable you to track and manage your customer requests without sabotaging any previous rapport built with them
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Eve
Albus is an AI-powered knowledge bot powered by GPT-4. It compiles a comprehensive knowledge base from Google Drive, Notion, Jira, HubSpot, and 100 more apps to answer your employees' questions. By providing a natural language interface, Albus enables team members to ask questions and receive accurate, reliable answers quickly. With Albus, teams can save time, reduce errors, and enhance collaboration by accessing the exact information they need when they need it.
Parloa GmbH is an owner-managed software company from Berlin-Mitte. Since its foundation in March 2017, the company has focused on the development of Parloa as a Contact Center AI Hub & Dialog Management System. With this software-as-a-service, companies automate their most important communication channels by using revolutionary AI technology in e.g. phone- and chat-bots.
Zoom Mail began life in 2017 and was founded by David Hazzard and Gary Calladine. David has worked in email marketing for the past 20 years, empowering businesses with the benefits of email marketing technology. Gary, cut his teeth in advertising sales migrating to refining digital strategies to drive performance and increase global yield. Zoom Mail makes creating a responsive email campaign simple from its brilliant, easy-to-use, drag-and-drop editor to quickly track your campaign’s open an