Products

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any ch

Advanced hosted call center solution. See agent performance on dashboard, navigate through call events, benefit from CRM integration, and so much more. Visit voiso.com to learn how to supercharge your call center.

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organiza

Dialaxy is a cloud-based business phone system that helps companies get virtual phone numbers in 100+ countries and manage calls, SMS, voicemail, and routing from one platform. With instant setup, flexible VoIP calling, IVR menus, analytics, and mobile/desktop access, Dialaxy enables businesses to build a local presence anywhere, support global customers, and operate a scalable communication system without traditional phone hardware.

Bevatel is a provider of integrated cloud communication solutions, specializing in advanced call center systems and customer relationship management (CRM) software. Established in 2006, Bevatel has been at the forefront of delivering scalable and innovative communication tools to businesses across Saudi Arabia and the Middle East. Their cloud-based platforms are designed to enhance customer interactions, streamline operations, and improve overall service quality. Key Features and Functionality:

VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

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With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve customer support de

Krisp delivers real-time Voice AI technology that improves digital conversations across meetings, contact centers, and embedded applications. The platform combines noise and echo removal, background voice cancellation, accent conversion, live voice translation, transcription, meeting summarization, and agent assistance in one solution. Krisp technology is deployed on more than 200 million devices and processes over 75 billion minutes of voice conversations each month. Organizations use it to cap

Predictive dialer software from CallCenterHosting comes with an intelligence that decides when to call a customer. You don’t need to do anything, just feed it with the bulk of customer data. It calls automatically at the right time. And as soon as the call connects, it routes it to the next available agent.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

ShareFile offers secure file, sync, and sharing for your small or medium business.

Office24by7 is a software company that provides a cloud-based CRM and call center communication platform designed to help organizations manage customer interactions and operational workflows from a single system. The platform integrates CRM, cloud telephony, IVR, marketing automation, and customer support tools to support structured, multichannel communication across voice, SMS, WhatsApp, email, and web channels. Office24by7 enables call center, sales, and service teams to handle inbound and out

Box is the leader in Intelligent Content Management, helping teams securely manage, collaborate, and automate their work with AI-powered tools. It provides one secure platform for the entire content lifecycle, from storing and sharing to signing, automating, and activating content with AI. With Box AI, teams can query documents, summarize reports, and streamline processes across departments.Box enforces advanced security and compliance with HIPAA, GDPR, FINRA, and FedRAMP certifications, plus AI

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth. Key Features and Functionality: - Sales Managem

Create exceptional customer experiences that drive loyalty and lifetime value.

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi