Products

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

Dimension Labs' Chatbot AI Agent is an advanced analytics platform designed to enhance the performance of intent-based and generative AI chatbots. By providing AI-driven reporting and insights, it enables chatbot teams to optimize interactions, reduce drop-offs, and minimize human escalations, leading to more engaging and efficient customer experiences. Key Features and Functionality: - AI-Powered Analytics: Offers intelligent data insights to streamline bot training and ensure consistent, hig

Placements.io has built the world’s leading operating systems for digital advertising buyers and sellers. By making the industry more efficient, transparent, and profitable for publishers and advertisers, we’re making the internet better for everyone. AdSalesOS is the operating system designed for digital ad sales. It caters to digital publishers, retail media networks, and OTT/CTV broadcasters. AdSalesOS incorporates an AI-powered automation layer that integrates various existing ad tech soluti

Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru

We are proud to be building a unique omni-channel marketing automation platform for high-volume publishers. Our platform is built to run an entire publishing business with a small team. OptiPub truly understands publishing because our team has been living it for decades.

Daasity is a comprehensive data and analytics platform tailored for omnichannel consumer brands. It enables businesses to consolidate data from various sources—including eCommerce platforms, retail portals, and advertising channels—into a unified system. By extracting, loading, and transforming this data, Daasity provides a centralized and normalized view across the organization, facilitating informed decision-making and strategic growth. Key Features and Functionality: - Data Integration: Co

Cobra Contact generates qualified B2B leads using an omni-channel approach.

Epicor offers the most comprehensive, scalable, and proven POS and retail business management solutions on the market, backed by over 40 years of retail and technology experience and the industry's largest support network. Retailers in over 7,200 locations―including the nation's largest cooperative group of independent owners― choose Epicor to help grow their business by increasing revenue, profits, operational efficiencies, and customer retention.

Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer experiences that make your company easier to do busin

Omni-Intelligence provides the platform enabling managers, supervisors and agents to see a complete picture for Contact Centers real-time operational data. With passive and active quality monitoring of all aspects of the involved technology including historical data and predictive analytics which is made available at a glance while pro-actively alerting key managers when critical situation arises.

Growave is the leading e-Commerce All-in-one Marketing Platform for Shopify stores. It comes with Reviews (UGC), Loyalty & Referrals, Wishlist, Instagram (shoppable galleries) and Social login. We help Shopify stores to create the most engaging reward, referrals, and VIP programs, bring social proof with product reviews, and reduce shopping cart abandonment. Growave helped 12,000+ customers like Boeing store, Inkbox, Mustela, Unilever, Decathlon, KOOKAÏ, Maniere De Voir and thousands of sm

wolkvox is the most innovative, reliable, easy-to-use and quick-to-deploy omnichannel cloud contact center solution on the market, delivering its service on the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing and a graphical interface (Diagram Studio) to develop routing voice, interaction and chat stand out. Its variable expense model adjusted to fluctuations in the operation and constant innovation

SendroAI is an AI-powered email automation and sales engagement platform built for B2B sales and SDR teams. It enables businesses to personalize outreach at scale using advanced campaign intelligence, AI research insights, and automated follow-ups. SendroAI helps teams increase response rates, optimize timing, and drive conversions through adaptive campaign analytics and AI-powered personalization.

Omnichannel customer service platform that allows businesses to manage & automate all support & sales channels in a single, unified dashboard.

The MX platform empowers our partners and financial institutions of all sizes with the best of omnichannel banking — including a consistent user experience and contextual offers.

Organic is a leading marketing agency grounded in digital that successfully blends creativity with unmatched predictive intelligence.

TA Digital is an innovative digital transformation agency, delivering digital experience, commerce, AI solutions

Swan AI is an advanced, AI-driven platform specifically designed for the retail sector, aiming to enhance customer engagement, loyalty, and promotional strategies. By leveraging real-time data and artificial intelligence, Swan AI empowers retailers to drive revenue growth and improve profit margins through personalized customer interactions and data monetization. Key Features and Functionality: - Customer Data Platform (CDP): Swan AI offers a real-time unified view of customers, enabling preci

Releva.ai is a Customer Data Platform, crafted especially for the mid B2C and B2B eCommerce Business. Technically Releva.ai is an easy-to-use user personalization and product positioning platform with deeply embedded AI, segmentation, marketing and sales automation via the omni-channel (email, web-push, SMS, Viber, Retargeting).

HoduCC Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. The contact center software easily accommodates the needs of sales and operations, and it offers a wide range of customization as per your business requirements