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Omni Intelligence

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

7
3
0
0
0

Omni Intelligence Reviews

Review Filters
Profile Name
Star Rating
7
3
0
0
0
Sushma  S.
SS
Sushma S.
Technical Support Professional at DatabaseHQ
03/05/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Omni Intelligence A Good Tool For Small Contact Center Business

The Omni Intelligence has great features like Single-click Mapping and Live Dashboards which are easy to use and make us able to organized our calls in a meaningful manner. The IVR feature is cruical for every contact center and the best part is we can make our own transcription in it which makes even a robotic voice feel like a natural interaction with customers.
MJ
Miguel J.
09/27/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Provide documentation emails

Omni Intelligence software provides a user experience with its security features. The absence of an API and manual IVR mapping is a disadvantage. Their support team assures that an API will soon be available.
Anand C.
AC
Anand C.
Application Security Researcher at CDAC Hyderabad
04/13/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Omni intelligence software review

The best part of the software is its simplicity and ability to perform complex task at ease

About

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HQ Location:
Melbourne, AU

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What is Omni Intelligence?

Omni Intelligence is a technology company focused on providing cutting-edge artificial intelligence solutions tailored to enhance business operations and decision-making processes. Their suite of services includes data analytics, machine learning, and AI-driven insights designed to optimize performance and drive innovation. The company aims to harness the power of AI to solve complex problems and deliver actionable intelligence across various industries.

Details

Year Founded
2016