Epicor Propello Reviews & Product Details

The transition to Epicor Propello was very seamless, and the BigCommerce integration was easy to set up. Customer service has been very helpful and quick to respond by email, and they’ve been great to work with. I think the AI integration is very advanced. It gives us ideas for campaigns and A/B testing, which makes setup easier and means less manual work. Review collected by and hosted on G2.com.

I think everything works pretty well, but it’s a bit expensive for certain things, so we haven’t integrated everything over. As a small business, we have a pretty strict budget. Maybe using more AI could bring the cost down a bit. Review collected by and hosted on G2.com.

The point of sale screen with the quick add menu is very nice. The reliability as far as very little down times with Epicor. That part is very important to us. The Smart ordering points is usually pretty good, but there are still glitches with it that can be bewildering.

Epicor did a pretty good job of taking our previous POS inventory and uploading to Epicor which was great. But there were elements that they missed with this part that has caused issues down the road for us. Review collected by and hosted on G2.com.

The reporting on sales is pretty slim to no existent compared to other POS softwares. Support is 8/10 not helpful. The interegration with quickbooks is not smooth and was oversold during our trial time with Epicor which is extremely frustrating. Review collected by and hosted on G2.com.

Ease of use. Support personnel are prompt and knowledgeable. Allows us to do things in our small mom and pop hardware store that I previously was not able to do. Review collected by and hosted on G2.com.

Probably the toughest thing for us is the cost especially during the lean winter months in northern Michigan. Early on we ran into many times when the item price through Propello wasn't the same as the vendor (Do It Best) price. Like the files weren't fully downloading. This has mostly been rectified. Review collected by and hosted on G2.com.

The POS is straightforward and intuitive. The Quick Find feature is very helpful for bulky or large items or those stored in a yard or backroom where you don't have a barcode to scan. Also helpful for bulk items or items by the piece (hardware, chain, rope, pipe, etc.) Easy to navigate the software in the browser to various areas to perform back end functions. Review collected by and hosted on G2.com.

Some of the reports require quite a bit of manipulation of the data in Excel in order to get the information you want. The regularly scheduled reports are nice but the information disappears (link no longer active) after a certain amount of time. Review collected by and hosted on G2.com.

Don't need to use multiple platforms. Can easily navigate where I need to be and I can usually find information on the web easily with Epicor Propello. Review collected by and hosted on G2.com.

Sometimes when I'm on Epicor Propello, I'll easily get distracted with one thing and move on to the next. It sucks and it's a bad habit of mine in any way. Review collected by and hosted on G2.com.

I like how easy Epicor Propello is to use. Everything works very intuitively. I value the stock and on-order quantity tracking, so I can see what we have and what’s already coming before buying more. It helps us avoid overordering and makes restocking less of a guessing game. The setup was super easy, and it does everything I need it to. Review collected by and hosted on G2.com.

Honestly I have no complaints! Review collected by and hosted on G2.com.

Propello is very easy to learn and use. It gives us a lot of information that our old, outdated system simply couldn’t provide. Since it’s cloud-based, our managers and staff can access it from anywhere they have Wi‑Fi, which makes it much more convenient for day-to-day work. Review collected by and hosted on G2.com.

There’s a small amount of information within the reporting features that isn’t as easy to access as it should be, which leads to a few workarounds when I’m trying to retrieve the most accurate information. Review collected by and hosted on G2.com.

Very user friendly the pos has a great look up feature for products Inventory side work good for forcasting sales and projecting needs. Timely updates to keep the software current. Review collected by and hosted on G2.com.

It is still a fairly new program so there are some issues that occasionally pop up that sometimes take time to be corrected. Reporting could be improved as well. Review collected by and hosted on G2.com.

The ease of use and the intuitive nature of the product is the best part. The speed of the solution and it's integration with Quickbooks Online is also a big plus. Review collected by and hosted on G2.com.

I would like to see more customizable reporting. Review collected by and hosted on G2.com.

I enjoy using shopvisible as our order management system for our retail website. As it is easy to use and easy to navigate. Review collected by and hosted on G2.com.

I do not like that you have to use different URL websites for USA, CA, UK etc. Review collected by and hosted on G2.com.