Growave Reviews & Product Details

I like that it is a very comprehensive tool with multiple features that might otherwise require multiple app installs, and their customer support is absolutely fantastic - very fast responses, knowledgeable, accurate, and they have solved every problem I've had (even when it has been entirely my mistake that caused the problem). Review collected by and hosted on G2.com.

I have no complaints. I do wish the next tier up (Growth) wasn't such a huge leap in pricing, but my business isn't ready for that yet anyway. Review collected by and hosted on G2.com.

The team are so helpful and whenever I have an issue or a question, I know I will hear back same day! Thank you all :) Review collected by and hosted on G2.com.

I struggled to learn the ropes a bit, but once I was pointed towards the documentation I have found the app super easy to use Review collected by and hosted on G2.com.

I really appreciate Growave for enhancing our website's customer experience with features like reviews, wishlist, and a loyalty program. I like that it integrates different efforts on our website into one place, creating a dedicated ecosystem for user experience. I find the simplicity of each function great, as they are relatively easy to follow. The wishlist feature has already shown positive results, potentially indicating a more friendly customer journey. The Free Plan was a key factor in our switch because of its simplicity and scope. Setting up Growave was straightforward. Review collected by and hosted on G2.com.

I consider the Free plan is a bit limited in terms of customization, and there is not enough room to modify it by yourself. Maybe having some more resources about how to take advantage of the Free Plan. Their support team is already quite helpful and active, but that makes us a bit dependent. Review collected by and hosted on G2.com.

The ease of use and excellent customer service, they are quick to respond and always follow up. Review collected by and hosted on G2.com.

Would be nice if customers were able to delete reviews. Review collected by and hosted on G2.com.

I like the fact that the loyalty program with Growave is combined with reviews, which is really helpful. Also, they are very quick to help with any bugs that may occur, and they fix them quite well. Their quick response and effective bug resolution are definitely positives for me. Review collected by and hosted on G2.com.

Sometimes the design doesn't work too well with the website. But they are always quick to fix it. Review collected by and hosted on G2.com.

very easy to use has been our Loyalty app since years Moving to the latest version G2 was a breeze and really fast and as completely handled by the Integration team led by Maryam. Review collected by and hosted on G2.com.

The price. The only negative to mention is the price and perhaps more so the inability to modify the price plan when not utilizing or not needing all the features that a store is still charged for. Review collected by and hosted on G2.com.

The support team is extremely responsive and helpful—we’ve been using Growave since the very beginning of our website journey and have never faced any technical or non-technical issues. The clean and intuitive interface makes it easy for our customers to engage and convert through reward points, which adds great value to our business. Review collected by and hosted on G2.com.

Initially, there was a slight loading delay when displaying reviews on product pages. However, with the launch of Growave 2.0, this issue has been resolved. Review collected by and hosted on G2.com.

I love how easy it is to set up rewards for our customers to incentivize reviews. I love the option of increasing the incentive with a picture review. Review collected by and hosted on G2.com.

I honestly like pretty much everything. I have a basic account so I can't speak to the additional tools and options - but everything that I have works wonderfully for our store and is exactly what we need for where we are at! Review collected by and hosted on G2.com.

Instead of having 3 separate apps, it's super easy to manage rewards, collect reviews, and integrate Instagram shopping all in one app. It’s user-friendly, customizable, and the support team is always super helpful. Highly recommend! Review collected by and hosted on G2.com.

I can't think of anything, they have been wonderful to work with, we have been using Growave over 5 years! Review collected by and hosted on G2.com.

Ease of use, very helpful staff, API integration Review collected by and hosted on G2.com.

The downside which only I think that it should reduce the price Review collected by and hosted on G2.com.