Dimension Labs Reviews & Product Details

Dashbot's ability to easily integrate with various messaging platforms has been another great advantage. This has allowed us to centralize our data and analyze user interactions in one place, regardless of whether they come from Facebook Messenger, Slack, or any other platform. Its real-time debugging tools. This functionality has been crucial to identify and fix issues quickly, thus improving the efficiency of our development and maintenance processes. Review collected by and hosted on G2.com.

Dashbot offers a variety of predefined reports, the ability to customize these reports sometimes feels limited. It would be beneficial to have more flexibility to tailor the reports to the specific needs of our team and our projects. Review collected by and hosted on G2.com.

With the help of Dashbot we were able to collect information about user interactions with our chatbot. It has features such as – the total number of conversations that have been initiated, total number of people, the most active conversation topics. Review collected by and hosted on G2.com.

One thing that I feel is less effective is the sentiment analysis of the posts. It is especially aimed at recognizing positive/ negative words from chanting, which is not sufficient to have a deep overview of users’ emotions. Review collected by and hosted on G2.com.

User journey visualization and multi platform support. Review collected by and hosted on G2.com.

Pricing concerns and complexity for beginners. Review collected by and hosted on G2.com.

Natural Language Processing (NLP) Optimization and Conversational Transcripts.Automation Insights. Review collected by and hosted on G2.com.

Cost for Advanced Features.Learning Curve for Beginners and Platform Dependency. Review collected by and hosted on G2.com.

Customizable Dashboards and Reporting.User Engagement and Retention Metrics and Integration with Multiple Platforms. Review collected by and hosted on G2.com.

Limited Customization for Reports.Dependence on Integration Quality and Limited Support for Certain Chatbot Features. Review collected by and hosted on G2.com.

I like their user friendly interface, cost effective and their excellent customer support. Review collected by and hosted on G2.com.

I dislike their limited integration options And lack of advanced reporting. Review collected by and hosted on G2.com.

It helps me understand the overall performance of our organisations chatbots Review collected by and hosted on G2.com.

It could be more user friendly and services could be more timely Review collected by and hosted on G2.com.

Rich Messaging Analytics, Automated reports and customer support. Review collected by and hosted on G2.com.

Pricing structure, Data Overload and Steep Learning Curve for Advanced Features. Review collected by and hosted on G2.com.

Real-Time Tracking & Customizable Dashboards.User-Friendly Interface Review collected by and hosted on G2.com.

Limited Bot Training Features.Learning Curve for Advanced Features Review collected by and hosted on G2.com.

Transparency and Debugging.Engagement Tools. Review collected by and hosted on G2.com.

Data Privacy.Learning Curve and Platform Dependency. Review collected by and hosted on G2.com.