SmarterCommerce is the leading provider of validated JD Edwards unified commerce solutions for payment processing, B2B/B2C ecommerce, call center and point of sale (POS) technology.
Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with powerful workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization.
Next Caller offers Advanced Caller ID ® & Fraud API support
Connect with your customers at scale using OBD, IBD, Missed Call, Customized IVRs along with VMN (virtual mobile number) and Toll-Free numbers.
Field Force Tracker (FFT) is an award winning, very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with nearly 15 years of development efforts behind it. It is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers very powerful mobile applications for the field service industry. Field Force Tracker is Web-b
With Mobile Office for Genesys you can now integrate your branches to make better use of staff and their different skill sets. Every worker within a branch can now run his own tasks and take any interaction at any moment by using his mobile device and Mobile Office for Genesys.
Chili Piper is the leading inbound conversion platform for B2B revenue teams made of 4 products: 1. Form Concierge to double your inbound conversion rates: instantly qualify, route, and book from any inbound web form. 2. Distro for a no-code, automated lead distribution: route leads instantly to the right rep every time. 3. Handoff to schedule meetings on behalf of other reps: say goodbye to your lead routing spreadsheet and pass the baton from one rep to the next instantly. 4. Instant Booke
Callision is like a virtual desktop for call center employees - it allows them to make HD calls, chat, send files, and much more - straight from the web browser on their computer or tablet.
Mindful by Medallia is a callback software that helps to reduce customer effort, improve operations, and enhance the customer experience.
Linkus UC Clients is a unified communications app built for Yeastar business phone systems that allows businesses to work anywhere and stay connected at all times. Available using Web browser, Microsoft Windows, macOS, iOS, and Android, Linkus makes real-time business communications and collaboration easy across multiple devices, for true one-number access.
Knowlarity's Missed Call Solution is a cloud-based service that enables businesses to capture customer engagement through missed calls, facilitating prompt callbacks via automated IVR messages, voice bots, or live agents. This solution streamlines lead generation and enhances customer interaction by providing real-time access to prospect details. Key Features: - IVR Integration: Utilize multi-level Interactive Voice Response systems to ensure immediate customer engagement. - Automated Messagin
Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government organizations. Headquartered in Silver Spring, MD, Atlantech has a core fiber network that connects its data centers and over 300 major office buildings throughout the region. The company’s services include nationwide high speed Internet connectivity, SD-WAN, MPLS and other data networking solutions, telephone service
Supercharge your files with entreprise grade security, page-by-page analytics & deep integrability.
Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, int
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer experiences that make your company easier to do busin