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TCN
5 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
Serving customers since
1999
TCN Reviews
AF
Verified User in Financial Services
Working with TCN has been game changing!!!!
I love their support team. They are always knowledgeable about their product. Always there to help us when we need it and very friendly. TCN's statistics are easy to get to and their Analytics Dashboard is one of a kind and customizable. We have been able to create our own in-house DR solution using TCN's inbound customizable templates with our Uniphore IVA. And we have experienced up-time as we have never experienced with past vendors that we have used.
PB
Pradeepa B.
TCN Review
TCN helped us to increase our call center effiencecy.The LMS feature is very useful to upload the database in ease way.
SG
Sugumar G.
Utilising TCN's advantages for marketing and calling efforts
With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs and manage them easily.
preparing the broadcast in advance.
About
What is TCN?
TCN is a leading provider of cloud-based call center technology designed to streamline communications for businesses of all sizes. Established in 1999, the company offers a range of products including predictive dialers, interactive voice response (IVR), and workforce management solutions. TCN's platform is designed to enhance customer service, improve operational efficiency, and comply with industry regulations. Their services cater to a variety of sectors, including finance, healthcare, and collections.
Details
Year Founded
1999
Website
www.tcn.comHunting for software insights?
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