--- title: Field Force Tracker Reviews meta\_title: 'Field Force Tracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how Field Force Tracker works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 19 scale: '5' date\_modified: '2026-08-27' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Force Tracker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Field Force Tracker but has limited features. Are you part of the Field Force Tracker team? [Upgrade your plan](https://my.g2.com/rapidsoft-systems-inc-field-force-tracker/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years. Users include Residential and Commercial HVAC Installation and Services, Electrical Contractors, Plumbing Services, Elevator and Lift Installation and Maintenance Services, Fire Alarm and Security Services, Photo Copier Businesses, Appliance Repair, Office Equipment, Oil Equipment Maintenance and many more in 30+ countries to run their day to day field service and sales operations. It is offers very powerful iPhone and Android mobile applications for the field tech users. Mobile apps provide unparalleled abilities for Field Techs to complete and capture job information in the field with client signature, photos , payment integration, GPS locations, Time management and other advanced features. Field Force Tracker is cloud based Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line. With Field Force Tracker, you can quickly schedule jobs, dispatch right employees, collect information about job completions, manage parts' inventory, and invoice for the services provided. It offers full onsite payment acceptance integration. Field Force Tracker offers "High-End" enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. With Field Force Tracker, you can fully automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Invoicing. Field employees can use our feature rich, most advanced Mobile Apps to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you! It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface (API) makes it easy to link our system with other systems and call center software. The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities. Some of the main features are: - Customer Management with Custom Notifications, Account Numbers etc, - Intelligent Dispatching & Scheduling of Field Personnel - Comprehensive Work order Management - Employee Location Tracking - Job Timesheets - Daily Clock in-Clock Out - Invoices and Recurring Billing Automations - Quotes Management & Proposals - Inventory Management with Multiple Warehouse and Purchase Management - Service Contracts with Full Billing Automation - Warranty Management - Installed Client Assets/ Products Management - Company Asset Management - Web Service Tickets - Client Service Portal - Sales Lead Management - Customer Feedback - Project Management - Custom Inspection Forms with Over 200+ Pre-built Inspection Forms - Fully Automated Recurring Invoices - QuickBooks Online and Desktop Sync - APIs - AI Agent Integration - Third Party Integrations - (2000+ Integrations via Zapier and Make.com) - And many more Industry Specific Modules and features for Industries such as Copiers, Generators, HVAC Services, Elevators etc. Call us at https://www.fieldforcetracker.com for more information. * * * Seller [Rapidsoft Systems](https://www.g2.com/sellers/rapidsoft-systems-cd39fa42-2e92-403c-9afd-49ef0f435828) Discussions [Field Force Tracker Community](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/discuss) Languages Supported English Overview by Brijesh Kumar, Ph.D. (CTO & CPO, Field Force Tracker) Show More ## Pricing Pricing provided by Field Force Tracker. ### Basic Starting at $24.99 1 Per User Fee + a Base Charge Per Month ### SMB Price Starting at $129.99 3 Per User Fee + a base Price Per Month [ View More Pricing Information ](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/pricing) ## Top-Rated Alternatives [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,490) ](https://www.g2.com/products/jotform/reviews) [ ![NetSuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NetSuite") NetSuite 4.1/5(4,927) ](https://www.g2.com/products/oracle-netsuite/reviews) [ ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ View All Alternatives ](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/competitors/alternatives) ## User Insights Average based on 19 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Kalvin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalvin C.") KC Kalvin C. Associate Director Information Technology and Services Small-Business (50 or fewer emp.) 8/18/2026 "Powerful End-to-End Field Service Platform with Great Mobile Apps" 4.5/5 What do you like best about Field Force Tracker? Strong end-to-end coverage for field service operations, spanning scheduling and dispatch through work orders, timesheets, invoicing, and payments. The mobile apps make it practical for field employees to update job details, submit timesheets, record completed work, and keep office teams informed while they’re on site. Employee location tracking and intelligent scheduling are especially helpful for coordinating distributed teams and assigning work efficiently. Inventory, service contracts, warranties, assets, and customer records can also be managed within the same platform, which reduces the need to rely on multiple disconnected systems. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? The platform’s breadth of functionality can feel a bit overwhelming at first, especially for teams that only need a few core field-service features. For businesses with highly specialized workflows, some configuration or customization may be needed before the system aligns with their processes. Because there are so many modules available, onboarding and user training become especially important to help employees understand what’s relevant and use the features effectively. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Field Force Tracker stands out as a comprehensive option for organizations looking to bring scheduling, dispatch, field reporting, customer management, inventory, contracts, and billing into a single system. From an operational perspective, its biggest strength is how well it connects office-based management with employees working in the field. The mobile functionality, scheduling tools, tracking capabilities, and integrated billing processes can help reduce manual administrative work while improving visibility across day-to-day operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Alaa Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alaa Y.") AY Alaa Y. Business Development & Marketing Strategist Manufacturing Mid-Market (51-1000 emp.) 9/10/2025 "Transforming Our Field Operations While Staying Cost-Efficient" 5/5 What do you like best about Field Force Tracker? What I like best about Field Force Tracker is that it feels like a platform designed with the realities of field service businesses in mind. In our line of work, where electrical and energy related service requests can pile up quickly, having one system that manages scheduling, dispatch, invoicing, inventory, and even client communications saves us countless hours. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? While Field Force Tracker has been a huge step forward in streamlining our operations, there are a few areas where I see room for improvement. Because the platform is so feature rich, the initial setup and onboarding can feel a bit overwhelming, especially for teams that are used to traditional, manual processes. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Inventory management was a challenge, especially in the energy and electrical services side of our business where parts availability can make or break a job. Field Force Tracker’s tracking tools help us avoid stockouts and keep projects on schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Lov K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lov K.") LK Lov K. Global IT Administration Mid-Market (51-1000 emp.) 1/20/2026 "Easy way to track Field Staff and Daily work" 4/5 What do you like best about Field Force Tracker? What I like most about Field Force Tracker is how easy it is to track field staff activities in real time. The interface is simple, reports are clear, and it helps reduce manual follow-ups and confusion. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? Sometimes the mobile app feels slightly slow, especially when the internet connection is weak. Also, a few advanced features take time to understand for new users Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Field Force Tracker helps solve the problem of lack of visibility into field operations. Earlier, tracking attendance, locations, and daily tasks of field staff was manual and time-consuming. Now, real-time tracking and automated reports make monitoring easier, reduce follow-ups, and improve overall productivity and accountability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nedal M. A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nedal M. A.") NA Nedal M. A. B2B Government Senior Account Manager Telecommunications Enterprise (\> 1000 emp.) 9/11/2025 "Field Force Tracker Brings Mobility and Efficiency to Field Operations" 4/5 What do you like best about Field Force Tracker? What stands out most about Field Force Tracker is the mobile application for field technicians. The iOS and Android apps allow teams to update job statuses, capture client signatures, attach photos, track GPS locations, and even process payments on the spot. This has significantly reduced delays and eliminated the back-and-forth that used to happen between office staff and field workers. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? he platform is robust, but because it covers so many features, it can feel overwhelming at first. Some of our team members needed more training than expected, especially those not used to digital field service tools. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Before adopting Field Force Tracker, we faced challenges with fragmented communication and slow reporting from the field. Jobs often took longer to close because updates were either delayed or incomplete. Now, everything happens in real time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Maddy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddy W.") MW Maddy W. Junior Delivery Consultant Small-Business (50 or fewer emp.) 6/2/2025 "Efficient, Cloud Based Field Management That Scales With the Team" 5/5 What do you like best about Field Force Tracker? From a talent delivery perspective, it's crucial for us to know where people are, what they’re working on, and how efficiently they’re being deployed. Field Force Tracker makes that possible with a clean interface that centralizes job scheduling, dispatch, and employee tracking in real time. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? From the recruiter/delivery side, we’ve noticed that some field technicians, especially those not tech savvy, initially struggle with navigation particularly when it comes to logging jobs, updating time entries, or accessing historical service tickets. A bit more UX polish and clearer onboarding guidance would go a long way in reducing the learning curve. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Before tools like this, it was a real challenge to ensure that technicians in the field had the right job information at the right time, and even harder to track performance, time logs, or issue resolutions in real time. For a consultancy like ours that’s involved in both recruiting and delivery, that gap created delays and dissatisfaction on all ends. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bhavya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavya J.") BJ Bhavya J. Senior Consultant Specialist Enterprise (\> 1000 emp.) 5/30/2025 "Reliable, Cloud-Hosted FSM Built for Complex Service Workflows" 5/5 What do you like best about Field Force Tracker? The real-time job scheduling and dispatch features are genuinely effective, allowing field teams to be routed efficiently based on location, skill set, and availability. From a data engineering perspective, it's refreshing to see how well the system captures, logs, and synchronizes service events from job creation to invoice generation. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? while the core features are solid, some of the advanced customization options (like API access or deeper third party integrations) could be more robust out of the box. In our case, aligning Field Force Tracker’s data structure with internal systems required more manual effort than expected. It works but more plug and play flexibility would be appreciated at scale. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? From a data and process integrity perspective, Field Force Tracker helps reduce errors by ensuring that every step from the initial work order to the final payment is tracked and traceable. This is particularly valuable for compliance heavy environments or enterprise service teams where SLA adherence and auditability are crucial. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna K.") AK Anna K. Recruitment Consultant Mid-Market (51-1000 emp.) 5/21/2025 "Field Force Tracker: Streamlining Operations for Service Businesses Worldwide" 5/5 What do you like best about Field Force Tracker? What stands out most to me about Field Force Tracker is how it effortlessly bridges the gap between management and field teams. In service industries like HVAC, plumbing, and security, keeping track of where your technicians are, what jobs they’re working on, and how efficiently they’re completing tasks is crucial and this platform nails it. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? While Field Force Tracker excels in many areas, one aspect that could use improvement is the customization options for reporting. For companies managing diverse service teams, having more flexible, tailored reports would help in making data driven decisions faster. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Field Force Tracker is solving the all-too-common challenge of keeping field teams connected and accountable while managing complex schedules across multiple locations. In industries like HVAC and plumbing, dispatching the right technician at the right time is crucial to maintaining customer satisfaction and operational efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Patrick P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick P.") PP Patrick P. Founder & CEO Small-Business (50 or fewer emp.) 5/28/2025 "From Chaos to Control: Field Force Tracker Drives Our Success" 5/5 What do you like best about Field Force Tracker? What I appreciate most about Field Force Tracker is its blend of enterprise grade features with remarkable ease of use. For a service business, managing field operations can be chaotic scheduling, dispatching, invoicing, and customer communication all need to be seamless. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? For new users or companies transitioning from manual systems, onboarding can feel a bit overwhelming due to the depth of features available. A more guided, hands on onboarding experience or additional training resources would help ease this transition. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? By automating and centralizing these processes, Field Force Tracker drastically reduces errors, improves response times, and enhances customer satisfaction. For us at Resilient AI™, this means our field teams are more efficient, better coordinated, and able to deliver consistently high quality service all while cutting down administrative overhead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Civil Construction Manager Enterprise (\> 1000 emp.) 7/1/2025 "Smooth Dispatch, Zero Miscommunication: It Just Works" 5/5 What do you like best about Field Force Tracker? With Field Force Tracker, we finally have a centralized place where all our machinery, tools, and vehicles are logged, tracked, and maintained. It's helped us avoid unnecessary delays, reduce repair costs, and ensure safety compliance. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? While the mobile app is fantastic for field use, I’d love to see more offline capabilities. Some of our crews work in low connectivity areas, and although the app handles that decently, a more robust offline mode with automatic sync once back online would really seal the deal. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Field Force Tracker solved that by centralizing everything job scheduling, crew dispatch, site updates, even asset assignments all in one cloud based platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tamer S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamer S.") TS Tamer S. Operations Director Mid-Market (51-1000 emp.) 5/25/2025 "Field Force Tracker: Streamlining Operations Across Diverse Service Industries" 5/5 What do you like best about Field Force Tracker? Managing operations across HVAC and appliance repair services means juggling scheduling, inventory, real-time updates, and customer communications all of which Field Force Tracker handles beautifully. The mobile app is especially intuitive, allowing our technicians to update job statuses, capture signatures, and even invoice customers on the spot without hassle. Review collected by and hosted on G2.com. What do you dislike about Field Force Tracker? One challenge we’ve encountered is that the initial setup and customization can be somewhat time consuming, especially when configuring workflows tailored to very specific service types. Review collected by and hosted on G2.com. What problems is Field Force Tracker solving and how is that benefiting you? Before adopting the platform, coordinating multiple service teams across different locations was a logistical headache scheduling conflicts, delayed job updates, and lack of visibility into technician workloads were common issues. Field Force Tracker’s real-time job tracking and automated dispatching have helped us eliminate those bottlenecks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Field Force Tracker. ### Basic Starting at $24.99 1 Per User Fee + a Base Charge Per Month ### SMB Price Starting at $129.99 3 Per User Fee + a base Price Per Month [ View More Pricing Information ](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/pricing) ##### ##### Field Force Tracker Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing Generative AI AI Text Summarization AI Image-to-Text [ View More Features ](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [What contractor payment tools do account managers and finance teams actually stick with rather than eventually going back to manual bank transfers?](https://www.g2.com/discussions/what-contractor-payment-tools-do-account-managers-and-finance-teams-actually-stick-with-rather-than-eventually-going-back-to-manual-bank-transfers)[What are the most trusted education ERP suites by directors of operations at higher education institutions based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-education-erp-suites-by-directors-of-operations-at-higher-education-institutions-based-on-user-reviews)[Best purchasing platforms for office supply management](https://www.g2.com/discussions/best-purchasing-platforms-for-office-supply-management) [What's the top-rated voice control app for office productivity](https://www.g2.com/discussions/what-s-the-top-rated-voice-control-app-for-office-productivity)[What platform provides analytics on presentation engagement?](https://www.g2.com/discussions/what-platform-provides-analytics-on-presentation-engagement)[Pros and Cons Details](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)