Scribe Features
Guide Options (5)
-
Rich Text Editor
Allows users to create guides using a rich text editor.
-
Drag and Drop Editor
Allows users to create guides with a drag and drop interface.
-
Page Templates
Provides pre-built templates for guide and allows users to create templates.
-
Video Tutorials
Allows users to created video-based work instructions.
-
Document Upload
Allows users to upload documents of user guides or documentation to be included in user guides.
Guide Tools (4)
-
Prerequisites
Provides a list of prerequisite tasks or tools necessary for a particular set of work instructions.
-
Workflows
Attaches user guides to pre-defined workflows.
-
Training Modules
Allows users to create cohesive training modules using work instructions.
-
Analytics
Gathers data on manual usage and user data.
Access Options (4)
-
Multi-Language Support
Supports multiple languages.
-
Mobile Device Support
Guides can be accessed on mobile devices like tablets and mobile phones.
-
Single Sign-On (SSO)
Allows users to sign into the software using a single sign-on (SSO) application.
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Platform Basics (3)
-
Screen Capture
Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen.
-
Image Editor
Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools.
Audio Capture
Record audio or import/upload audio files
Platform Content (3)
-
Scrolling Capture
Allows users to capture a full screen capture while scrolling down a page.
-
Text Extraction
Lets users extract text from a screen capture.
Video Support
Supports various video file formats
Platform Additional Functionality (2)
-
File Sharing
Provides robust sharing and publishing options.
-
Platform Search
Lets users search the platform for saved screen and video captures, as well as stock images.
Task Tracking (3)
-
Activity Feed
Provides a live feed that updates when the status of a task has changed.
-
Task Schedules
Organizes tasks for different checklists into a daily, weekly, or monthly schedule
-
Comments
Allows users to comment on tasks or checklists.
Checklist Options (2)
-
Native Forms
Natively provides an online form builder option.
-
Downloadable Manuals
Allow users to download a manual or checklist as a PDF, image file, etc.
Software Availability (4)
-
Integrations
Integrates with other outside software.
-
Permissions
Allows administrators to set permissions on editing rights, specific checklists, etc.
-
Mobile Application
Software is available as a mobile application.
-
Desktop Application
Software is available either in-browser or as a downloadable software application.
Agentic AI - Screen and Video Capture (1)
-
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Additional Functionality (74)
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Reports
Alter the layout and content of reports
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Branding
Add customized logos and colors to align with company branding
Data Import/Export
Import and export data to and from software applications
Single Sign On
Allow users to access multiple services after entering their login credentials once
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Content Library
Centralized repository to store content and assets
Workflow Management
Create, design and manage workflows for repetitive tasks
Text Editing
Edit text as needed
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Activity Tracking
Track and document all activities across devices, networks, and other systems
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
API
Application programming interface that allows for integration with other systems/databases
Live Chat
Ability to chat online in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Commenting/Notes
Leave comments and notes on documents for others to view
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Document Management
Store, manage, and track all electronic documents in a centralized location
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Multi-Screen Recording
Simultaneously record webcam and screen
Video Streaming
Allows users to view videos without downloading media files
Single Sign On
Allow users to access multiple services after entering their login credentials once
Video Editing
Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Video Conferencing
Connect with meeting participants remotely over video
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Data Import/Export
Import and export data to and from software applications
Projections
Estimate or forecast of a future scenario based on the study of present trends
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
File Management
Create, save, and store files
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Document Storage
Store and organize documents in a centralized system
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Annotations
Highlight content and/or make notations about parts of content
File Transfer
Move files across different systems or networks
Conferencing
Chat/Messaging
Communicate using direct chat or messages within the system
Image Editing
Edit, touch up, and convert images for publishing
Commenting/Notes
Leave comments and notes on documents for others to view
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Interactive Content
Allow the audience to interact or engage with the content
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Live Chat
Ability to chat online in real time
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Video Call Recording
Record and playback video calls
On-Demand Recording
Record the audio of phone conversations for quality assurance purposes
Workflow Management
Create, design and manage workflows for repetitive tasks
YouTube Uploading
Upload and share videos with an in-app YouTube integration
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Video Management
Store and manage online video content
Customizable Branding
Add customized logos and colors to align with company branding
Email Management
Manage, store and organize emails within the system or via third-party apps
Speech-to-Text Analysis
Analyze, correct, and monitor speech for transcriptions or recordings
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components


